Olympic Area Agency on Aging

What Olympic Area Agency on Aging does

Olympic Area Agency on Aging, recently rebranded to Aging & Adult Services of Coastal Washington (AASCW), is a Washington State-designated Area Agency on Aging operating under the Washington State Department of Social and Health Services (DSHS). Founded in 1973 and headquartered in Port Townsend, the organization serves as an Aging & Disability Resource Center (ADRC) for older adults, adults with disabilities, and family/kinship caregivers across four coastal Washington counties: Clallam, Grays Harbor, Jefferson, and Pacific. It maintains four county-level local offices and provides direct in-home services across its service area.

The agency delivers a portfolio of interconnected social service programs rather than technology products. Core offerings include Family Caregiver Support, Kinship Caregiver Support, Medicaid Alternative Care and Tailored Supports for Older Adults (MAC/TSOA), Medicaid in-home care with Case Management and Health Homes, Senior Nutrition programs, volunteer transportation, Statewide Health Insurance Benefits Advisors (SHIBA) Medicare counseling, Dementia Outreach, WA Cares Fund benefits access and authorization, Healthy Aging and Falls Prevention, and Health-Related Social Needs (HRSN) services for Apple Health enrollees. The organization's technology surface is limited to a website (coastaladultservices.org), email newsletter, and organic social channels; the sole AI-adjacent offering is a third-party AI companion (ElliQ) featured on the homepage.

The business model is entirely government-funded: revenues derive from federal and state programs including the Older Americans Act, Medicaid, and Washington State appropriations. All services are provided free of charge to eligible individuals, with no commercial revenue streams, paid pricing, or sales cycle. The go-to-market motion is direct community-based service delivery through county offices, in-home visits, community events, referrals, and the website. The agency is affiliated with NCOA, US Aging, and the Washington Association on Aging (W4A), and integrates with Washington State Community Living Connections as a core statewide partner.

Name

Olympic Area Agency on Aging

Legal name

Aging & Adult Services of Coastal Washington

Website

https://o3a.org

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

101–250 employees

Short description

Olympic Area Agency on Aging, now Aging & Adult Services of Coastal Washington (AASCW), is a Washington State-designated Area Agency on Aging that serves as an Aging & Disability Resource Center for older adults, adults with disabilities, and caregivers across Clallam, Grays Harbor, Jefferson, and Pacific Counties.

Ownership category

akta.pro rank

Product category

Aging and Disability Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Services for the Elderly and Persons with Disabilities (62412)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Elder Services & Aging Support (BPAGAEAF)

akta.pro secondary industries

Community Resources, Social Services & Transportation Coordination (HLADALAK), Care Navigation & Service Coordination (Medical, Social, Community) (HSABAIAB)

Keywords

• Aging services
• Caregiver support
• In-home care
• Medicare counseling
• Disability resources

Headquarters

HQ city

Port Townsend

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Others, Marketing or Sales

Revenue model

1. Government Grants and Public Funding: The organization is funded entirely through federal and state government programs including Older Americans Act funding, Medicaid, and Washington State programs. Services are provided free of charge to eligible individuals. No commercial revenue streams exist.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Olympic Area Agency on Aging is a designated Area Agency on Aging that plans, coordinates, and delivers community-based services and supports to older adults, adults with disabilities, and family caregivers across the four coastal Washington counties it serves. Its offerings include caregiver respite and support, in-home personal care, congregate and home-delivered meals, non-emergency medical transportation, Medicare insurance counseling, dementia community outreach, WA Cares Fund enrollment assistance, falls prevention programming, and Aging & Disability Resource Connection navigation.

Product overview

Aging & Adult Services of Coastal Washington is a social services agency that serves as a safe entry point for information and assistance for older adults, adults with disabilities, caregivers, and others in Clallam, Grays Harbor, Jefferson and Pacific Counties in Western Washington. The organization offers a portfolio of interconnected social service programs rather than a technology product. Core offerings include caregiver support programs (family caregiver support, kinship care, Medicaid Alternative Care), in-home care services, senior nutrition and transportation, Medicare counseling through SHIBA, dementia outreach, WA Cares Fund administration, and falls prevention programs. The agency operates as an Aging & Disability Resource Center (ADRC) serving people of all ages seeking information about available services and care options.

Differentiator

Problem solved

Functional benefit

Products and services

• Family Caregiver Support Program

Segments3 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered minor and core.

• National Council on Aging (NCOA)minorOthersAASCW displays the NCOA logo on its website footer, indicating membership or affiliation with the National Council on Aging, a leading nonprofit organization for older adult services.
• US AgingminorOthersAASCW displays the US Aging logo on its website footer, indicating affiliation with US Aging, the national association representing Area Agencies on Aging.
• Washington Association on Aging (W4A)minorOthersAASCW displays the W4A logo on its website footer, indicating membership in the Washington State association representing aging services organizations.
• Washington State Community Living ConnectionscoreStrategic or Co-development PartnerFeatured as a partner program on AASCW's website slider — Community Living Connections is a statewide program providing information and assistance for people of all ages with disabilities and older adults, linked to AASCW's ADRC services.

Scale indicators1 record

Recent moves7 records

Expansion highlights5 records

Direct peers

• Northwest Regional Council: A Washington State AAA serving Island, San Juan, Skagit, and Whatcom counties with the same ADRC, caregiver support, in-home care, and nutrition programs funded through DSHS. Direct peer under the same state-level aging services network.
• Aging & Long-Term Care of Eastern Washington: The AAA serving Adams, Asotin, Columbia, Ferry, Garfield, Lincoln, Pend Oreille, Spokane, Stevens, and Whitman counties. Direct peer with comparable ADRC mandate, caregiver programs, and Medicaid in-home services funded by the same federal/state sources.
• Southwest Washington Agency on Aging & Disabilities: AAA serving Clark, Cowlitz, Klickitat, Skamania, and Wahkiakum counties with the same ADRC and aging services portfolio. Direct peer in the WA AAA network operating under the same DSHS framework.
• Aging and Disability Services (Seattle-King County): The AAA for King County administered by Catholic Community Services, offering ADRC no-wrong-door services, case management, and caregiver support. Directly comparable in role, scope, and funding model, though operating in a much larger urban county.
• Pierce County Aging & Disability Resources: Another Washington State Area Agency on Aging providing caregiver support, in-home care, nutrition, and ADRC services to a similar elderly and disabled population, but serving Pierce County. Direct peer because both operate under the same DSHS framework with overlapping program portfolios and funding streams.

Broad incumbents

• National Council on Aging (NCOA): The leading national nonprofit dedicated to improving the lives of older adults, with which AASCW is affiliated. Comparable in elder-services mission and SHIBA-style benefits counseling programs, but operates at national policy and program scale rather than local service delivery.
• USAging (formerly National Association of Area Agencies on Aging): The national association representing all AAAs, of which AASCW is a member. Comparable as the umbrella body governing the AAA framework AASCW operates within, with overlapping policy advocacy and capacity-building functions but a broader, association-level scope.

Others

• ElliQ (Intuition Robotics): An AI-powered companion robot for older adults that AASCW actively promotes on its website slider. Not a competitor but an adjacent technology-enabled elder-care solution that AASCW distributes/integrates into its service portfolio for social isolation and independent living support.

Regional players

• Sound Generations: A Washington-based nonprofit providing senior services including meals, transportation, and case management, primarily in the Puget Sound region. Comparable service mix (nutrition, transportation, care navigation) but operates as a community nonprofit rather than a designated AAA.

Emerging players

• Meals on Wheels America: National organization supporting senior nutrition programs, including congregate and home-delivered meals — a core AASCW service line. Comparable in targeting the same elderly population and overlapping on nutrition delivery, but focused specifically on meal services rather than the full ADRC service mix.

Market position

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/Olympic3A
• Facebookfacebook.com/O3AInfoandassistance
• LinkedInlinkedin.com/company/olympic-area-agency-on-aging
• Instagraminstagram.com/olympic3a

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Olympic Area Agency on Aging