CatholicCare

What CatholicCare does

CatholicCare Social Services Hunter-Manning is a not-for-profit social services agency and an official ministry of the Catholic Diocese of Maitland-Newcastle, operating continuously in the Hunter-Manning region of New South Wales, Australia since 1960. The organisation delivers a multi-disciplinary portfolio of services organised under four pillars: Community Programmes (five Community Kitchens serving more than 40,000 meals per year, plus the Martha Cafe social enterprise); Counselling and Clinical Services (the Rosewood Centre operating across eight locations delivering 15,026 psychology, behaviour support, and assessment sessions to 2,115 clients in 2025, plus the GambleAware Hunter New England gambling counselling programme); Child, Youth and Family Services (Foster Care, Family Preservation, Targeted Earlier Intervention, Supported Independent Living, the Specialist Care Leaver Programme for 18–24 year olds, and the Permanency Support Programme); and Domestic and Family Violence programmes (Staying Home Leaving Violence, Renewing Pathways, Local Support Services, and the fee-for-service Shark Cage for Young Women school curriculum). The organisation is structured around wholly owned operating sub-units including the Rosewood Centre, Martha Cafe, and CatholicCare Foster Care, with more than 150 employees across offices in Mayfield, Forster, and Taree.

The underlying technology is a service-delivery and case management stack rather than a software product. The Rosewood Centre provides allied health services using a hybrid face-to-face/telehealth model. The GambleAware programme uses SMART Recovery meeting facilitation tools, telehealth, and video call support. The Nurturing Best Beginnings programme uses infant simulators to demonstrate drug and alcohol impacts on babies. Third-party childcare management software (Xplor Education) supports National Quality Agenda IT System compliance. Online referral forms and dedicated programme websites (including a separate foster care portal at fostercare.catholiccare.org.au) handle client intake across programmes.

CatholicCare operates a hybrid funding model. The majority of revenue derives from multi-year government contracts and grants with NSW agencies — primarily the Department of Communities and Justice (DCJ) for foster care, permanency, and Supported Independent Living; the Hunter New England and Central Coast Primary Health Network (PHN) for Clinical Care and Connected Recovery; and the NSW Office of Responsible Gambling for GambleAware. A second stream is fee-for-service revenue from the Rosewood Centre (counselling and clinical assessments), the Shark Cage school programme sold to Catholic and public schools, and Martha Cafe catering. A third stream comprises donations, community contributions, and volunteer labour that sustain the unfunded Community Kitchens and outreach programmes, supplemented by the annual Make a Difference Appeal. The organisation is an ACNC Registered Charity, holds no private equity or venture capital, and is operationally and governance-linked to the Catholic Diocese of Maitland-Newcastle.

Name

CatholicCare

Legal name

CatholicCare Social Services Hunter-Manning

Website

https://catholiccare.org.au

Company type

Private

Founded year

1960

Operating status

Operating

Headcount range

101–250 employees

Short description

CatholicCare Social Services Hunter-Manning is a not-for-profit agency of the Catholic Diocese of Maitland-Newcastle delivering foster care, domestic violence support, mental health counselling, gambling counselling, and community food programmes to vulnerable children, individuals, and families across the Hunter-Manning region of New South Wales, Australia.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Individual and Family Services (6241), Child and Youth Services (62411), Other Individual and Family Services (624190), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Health Services (8000), Services-Educational Services (8200)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH), Guardianship & Conservatorship Services (FSAAANAG)

Keywords

• Community social services
• Foster care services
• Mental health counselling
• Domestic violence support
• Community food programs

Headquarters

HQ city

Newcastle

HQ country

Australia

HQ region

Oceania

Offices6 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Government-Funded Social Services: The majority of CatholicCare's programs are funded by government contracts and grants. Programs including Foster Care, Family Preservation PIP, Targeted Earlier Intervention, Staying Home Leaving Violence, Renewing Pathways, Local Support Services, Clinical Care, Connected Recovery, Supported Independent Living, and Aftercare are commissioned and funded by NSW Government agencies (DCJ, PHN, NSW Office of Responsible Gambling). This represents the largest share of revenue.
2. Fee-for-Service Programs: Some programs, such as the Shark Cage for Young Women course, are offered to Catholic and public schools on a fee-for-service basis. The Rosewood Centre operates as a separate business unit generating revenue from psychology, counselling, and assessment sessions.
3. Donations and Community Contributions: Community Kitchens and other unfunded programs receive no government funding and rely entirely on donations, volunteer contributions, and community support. The annual Make a Difference Appeal raises funds specifically for unfunded programs. Food programs also receive donations from local businesses (fresh produce, meat, bakery items).
4. Martha Cafe and Catering (Social Enterprise): Martha Cafe operates as a not-for-profit cafe and catering service at the Diocese grounds, providing employment and training opportunities for young people while generating revenue that supports CatholicCare programs including Community Kitchens.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels9 records

Core offering

CatholicCare Social Services Hunter-Manning is the social services agency of the Catholic Diocese of Maitland-Newcastle, delivering integrated multi-disciplinary programs across Community Programs (Community Kitchens, Martha Cafe), Counselling and Clinical Services (Rosewood Centre psychology and counselling; GambleAware gambling counselling), Child, Youth and Family Services (Foster Care, Family Preservation, Targeted Earlier Intervention, Supported Independent Living, Specialist Care Leaver Program), and Domestic and Family Violence Programs (Staying Home Leaving Violence, Renewing Pathways, Shark Cage, Local Support Services) across the Hunter-Manning region of NSW, Australia.

Product overview

CatholicCare Social Services Hunter-Manning is a not-for-profit social services organization and agency of the Catholic Diocese of Maitland-Newcastle. It offers a multi-disciplinary range of services organized under four key areas: Community Programs (including Community Kitchens and Martha Cafe), Counselling and Clinical Services (The Rosewood Centre and GambleAware), Child Youth and Family Services (Foster Care, Family Preservation, Supported Independent Living, Specialist Care Leaver Program), and Domestic and Family Violence Programs. The organization serves the Hunter-Manning region with programs delivered across multiple offices and locations.

Differentiator

Problem solved

Functional benefit

Brands

• Rosewood Centre: Mental health counselling, clinical assessments, and behaviour support services for children, young people, individuals, couples and families across the Hunter and Mid-Coast regions.
• GambleAware Hunter New England
• Martha Cafe

Products and services

• Community Kitchens Food assistance program providing free hot, nutritious meals to individuals experiencing financial hardship, homelessness, loneliness, and social isolation across five locations in the Hunter-Manning region (Taree, Forster, Adamstown, Toronto, Newcastle).
• The Rosewood Centre Allied health and clinical services providing psychology, counselling, clinical assessments, and behaviour support for over 30 years across eight locations in the Hunter and Mid-Coast regions, with proceeds supporting CatholicCare's domestic violence and food programs.
• Foster Care Foster care program supporting children and young people in need of safe, loving homes, offering long-term, kinship, immediate crisis, respite, and short-to-medium/restoration care in the Hunter-Manning region.
• GambleAware Hunter New England Free counselling and gambling-related support service for people who gamble, their families and friends, including financial counselling, community engagement, and SMART Recovery workshops across the Hunter New England region.
• Domestic and Family Violence Programs Specialised programs including Staying Home Leaving Violence, Renewing Pathways, Shark Cage for Young Women, and Local Support Services, supporting victim-survivors of domestic and family violence across the Hunter-Manning region.
• Child, Youth and Family Services Comprehensive services including Family Preservation PIP, Targeted Earlier Intervention, Supported Independent Living, Rent Choice Youth, and Specialist Care Leaver Program supporting children, youth, and families across the Hunter-Manning region.
• Martha Cafe and Catering Not-for-profit cafe and catering service creating employment and training opportunities for young people who face barriers to entering the workforce in the hospitality industry, with revenue supporting CatholicCare programs including Community Kitchens.
• Mental Health and Alcohol and Other Drugs Services Programs including Clinical Care (complex adult mental health) and Connected Recovery (mental illness and AOD support on the Mid Coast), provided through PHN-funded delivery to adults with complex mental health needs.
• Specialist Care Leaver Program Aftercare support program for young people aged 18-24 who have left care, providing housing assistance, entitlements access, mentoring, and life skills support through trauma-informed casework.

Quantifiable outcome

• Community Kitchens served more than 40,000 meals in 2025
• +8 more outcomes

Named customers1 record

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Eleven partnerships are on record, tiered core and minor.

• CatholicCare Broken BaycoreStrategic or Co-development PartnerCatholicCare deepened its partnership with CatholicCare Broken Bay in 2025, collaborating across two programs: Local Support Services (LSS) and Clinical Care Coordination (a complex mental health program). This partnership expanded service reach across Brisbane Waters and Tuggerah in addition to CatholicCare Hunter-Manning's existing service area.
• Hunter New England and Central Coast Primary Health Network (PHN)coreOthersThe PHN funds CatholicCare's Clinical Care program (supporting adults with complex mental health needs) and Connected Recovery program (mental illness and AOD support on the Mid Coast). The Clinical Care program is described as being made possible by funding from the PHN.
• NSW Office of Responsible GamblingcoreOthersThe NSW Office of Responsible Gambling funds the GambleAware Hunter New England program delivered by CatholicCare. This is a government-mandated and funded service delivered at no cost to clients.
• Diocese of Maitland-NewcastlecoreStrategic or Co-development PartnerCatholicCare is an agency of the Catholic Diocese of Maitland-Newcastle. The Diocese provides organisational infrastructure, governance, and affiliation. CatholicCare operates from Diocese-owned premises and is aligned with Catholic social teaching principles.
• Orange Sky LaundryminorStrategic or Co-development PartnerCatholicCare's Community Kitchens work in collaboration with Orange Sky Laundry, combining food and hospitality support with laundry services for disadvantaged people in the community.
• Forster Catholic Parish and Holy Name Primary SchoolminorStrategic or Co-development PartnerThe Forster Community Kitchen operates as a partnership between CatholicCare Social Services Hunter-Manning, the Forster Catholic Parish, and Holy Name Primary School, demonstrating community-school-parish collaboration.
• St Clare's High School and Catholic Primary Schools (Taree)minorStrategic or Co-development PartnerSt Clare's High School and other local Catholic primary schools in Taree participate in the preparation and serving of meals at the Taree Community Kitchen, involving students, staff, and principals in community service.
• NSW PolicecoreOthersCatholicCare's Staying Home Leaving Violence program works in collaboration with NSW Police to support women and children to remain safely in their homes and rebuild stability after violence.
• Hunter Community HousingminorOthersHunter Community Housing manages the tenancies of CatholicCare properties. If a tenant wishes to make a housing complaint or appeal, they are directed to Hunter Community Housing's feedback process. CatholicCare properties support people experiencing housing instability.
• Department of Communities and Justice (DCJ)coreOthersDCJ is the primary government commissioning body for CatholicCare's child protection, foster care, Supported Independent Living, Aftercare, and permanency programs. Referrals for Supported Independent Living and Aftercare are channelled through DCJ's Child and Family District Unit (CFDU).
• Caritas AustraliaminorStrategic or Co-development PartnerCatholicCare staff participate in Caritas Australia's annual Project Compassion (Lenten appeal), raising funds for communities experiencing poverty and injustice globally. Programs focus on clean water, education, sustainable livelihoods, and community development.

Scale indicators19 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Mission Australia: National NFP delivering homelessness, housing, youth, mental health and family support services. Strongly comparable to CatholicCare's community programs, youth support, and DFV/homelessness service lines.
• CatholicCare Melbourne (CatholicCare Victoria): Catholic social services agency in Victoria providing family services, counselling, refugee support, foster care and community programs. Closely mirrors CatholicCare Hunter-Manning's integrated service model and diocesan-affiliated nonprofit structure.
• Anglicare NSW South, NSW West and ACT: Anglicare delivers foster care, family preservation, mental health, homelessness, and community services across NSW. Direct comparable on child protection, family services, and community program scale.
• Baptist Care NSW & ACT: Faith-based NFP providing out-of-home care, family services, mental health, and community programs across NSW/ACT. Comparable on foster care, youth and family services, and community outreach model.
• St Vincent de Paul Society NSW: NSW-focused Catholic NFP providing emergency food assistance, housing, family support, and material aid. Comparable on faith-based identity, food/community programs, and volunteer-driven service model.
• Wesley Mission NSW: NSW-based NFP offering family and children services, mental health counselling, homelessness, and community programs. Comparable on counselling services, family preservation, and community-based service integration.
• CatholicCare Sydney: CatholicCare Sydney is the social services agency of the Archdiocese of Sydney, delivering fostering, family, mental health, disability, and aged care services. It is the most directly comparable peer given shared Catholic diocesan agency structure and overlapping service portfolio (foster care, counselling, family services).

Broad incumbents

• The Salvation Army Australia: Major faith-based NFP providing emergency relief, family services, homelessness, addiction, and community programs nationally. Overlaps with CatholicCare on Community Kitchens-style food relief, DFV support, and addiction counselling.
• Uniting (UnitingCare Ageing NSW.ACT): Uniting is one of the largest NSW/ACT social services providers spanning child and family, disability, mental health, housing, and aged care. Overlaps with CatholicCare on supported independent living, family services, and counselling, but operates at substantially greater scale.

Emerging players

• OzHarvest: Australia's leading food rescue NFP, redistributing surplus food to charities and communities. Partial overlap with CatholicCare's Community Kitchens on food sourcing logistics, food insecurity programs, and corporate donor engagement.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/catholiccarehm

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about CatholicCare