The Relining Company
The Relining Company is a Sydney-based, family-owned plumbing services firm that uses German-engineered Brawoliner trenchless relining technology to repair damaged sewer, stormwater, and pool pipes without excavation, serving residential, commercial, industrial, strata, and government customers across 100+ Sydney suburbs.
- Company typePrivate
- Founded2014
- HeadquartersSydney, Australia
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What The Relining Company does
The Relining Company is a Sydney-based, family-owned plumbing services business specializing in trenchless pipe relining using Brawoliner technology, a German-engineered seamless textile liner system that the company introduced to the Australian market in 2014. The core technical approach is cured-in-place pipe (CIPP) relining, where an epoxy resin-coated textile liner is inserted into damaged pipes and cured in situ, creating a new pipe within the old without excavation. Service offerings span trenchless pipe relining, blocked drain clearing (using high-pressure water jetting up to 5,000 psi), robotic cutting (IMS Micro S), CCTV drain inspections, tree root damage repair, pool pipe relining (via Spraypoxy), and targeted sectional and junction relining. The company is certified by Brawoliner Systems, holds Watermark product approval, NSW Fair Trading contractor licensing, and Master Plumber NSW membership, and provides a 35-year installation guarantee on all work.
The business operates a direct-to-customer field-service model across 100+ Sydney suburbs organized into six regional clusters (Eastern Suburbs, Inner West, North Shore, Hills District, Northern Beaches, Western Sydney), with 24/7 emergency response and free obligation-free quotes. Revenue is generated through per-linear-metre pricing (typically $400-800 per metre) for relining services, plus call-out and diagnostic fees for blocked drains and CCTV inspections. Customer segments are diversified across residential homeowners, strata-managed properties, commercial facilities, industrial sites (e.g., Coca-Cola Amatil), educational institutions (UNSW, St Andrews College, Scotts College), government clients (Bureau of Meteorology, City of Sydney Council), and major venues (ANZ/Accor Stadium, Luna Park Sydney). GTM is sales-led and digitally enabled, with local SEO landing pages per suburb, a 170+ five-star Google review profile, Instagram showcases, and subcontracting arrangements with commercial plumbers who outsource specialized relining work.
The Relining Company firmographics
Firmographics- Name
- The Relining Company
- Legal name
- The Relining Company Pty Ltd
- Website
- https://thereliningcompany.com.au
- Company type
- Private
- Founded year
- 2014
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Relining Company is a Sydney-based, family-owned plumbing services firm that uses German-engineered Brawoliner trenchless relining technology to repair damaged sewer, stormwater, and pool pipes without excavation, serving residential, commercial, industrial, strata, and government customers across 100+ Sydney suburbs.
- Ownership category
- akta.pro rank
The Relining Company industry classification
Industry- Product category
- Pipe Relining and Drainage Services
- SIC
- Water, Sewer, Pipeline, Comm & Power Line Construction (1623), Heavy Construction Other Than Bldg Const - Contractors (1600)
- akta.pro primary industry
- Rehabilitation, Lining & Renewal (Pipe Relining, Trenchless Rehab, Asset Renewal) (IMAFAGAL)
Keywords
Where The Relining Company is headquartered
LocationHeadquarters
- HQ city
- Sydney
- HQ country
- Australia
- HQ region
- Oceania
Offices1 record
Markets served
The Relining Company business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Pipe Relining Services: Core revenue stream from trenchless pipe relining for residential, commercial, and industrial properties. Charged per linear metre of pipe relined. Includes 35-year workmanship guarantee.
- Blocked Drain Clearing: Emergency and scheduled drain unblocking services using high-pressure water jetting. Revenue from service call-outs and clearing fees.
- Drain Inspections: CCTV camera inspections to diagnose pipe conditions. Revenue from inspection fees, often bundled with relining quotes.
- Robotic Cutting Services: Precision robotic cutting to remove obstructions and prepare pipes for relining. Revenue from specialized cutting services.
- Pipe Leak Repair: Keyhole access pipe leak repairs without excavation. Revenue from targeted leak repair services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Pipe Relining - Per Linear Metre |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels5 records
The Relining Company product offering
Product offeringCore offering
The Relining Company is a Sydney-based pipe relining and drainage services provider that rehabilitates damaged or blocked underground pipes using trenchless, no-dig Brawoliner technology rather than traditional excavation. It sells pipe relining, blocked drain clearing, tree root damage repair, CCTV drain camera inspections, robotic cutting reinstatement, pipe leak repair, and pool pipe relining services to residential homes, strata buildings, commercial enterprises, industrial sites, and government/civil infrastructure customers. Pricing is structured around a per linear metre rate with obligation-free quotes and a 50-year product warranty on relined pipes.
Product overview
The Relining Company offers a suite of trenchless pipe repair services centered around Brawoliner pipe relining technology, with complementary services for blocked drains, tree root damage, leak repair, pool pipes, and drain inspections. The core offering is the Brawoliner inversion lining system (trained in Germany) used for trenchless pipe relining, which is supported by robotic cutting services (IMS Micro S), high-pressure water jetting (up to 5,000 psi), CCTV drain inspections, and specialized Spraypoxy for pool pipe repairs. Services are delivered across residential, commercial, civil works, industrial, and strata properties throughout Sydney with a 35-year workmanship guarantee.
Differentiator
Problem solved
Functional benefit
Products and services
- Trenchless Pipe Relining (Brawoliner) No-dig relining of cracked, broken, or root-damaged sewer and stormwater pipes using the Brawoliner inversion lining system for residential, commercial, industrial, strata, and civil customers in Sydney, with a 50-year product warranty.
- Blocked Drains Service Clearing and unblocking of blocked sewer and stormwater drains for residential and commercial customers in Sydney, addressing recurrent blockages and backups.
- Tree Root Damage Repair Repair and remediation of underground pipes damaged by tree root intrusion, typically combined with relining as a permanent no-dig solution for residential and commercial properties.
- Drain Camera Inspection (CCTV) CCTV camera inspection of drains to diagnose blockages, cracks, root intrusion, and pipe condition, with reports suitable for insurance documentation across residential and commercial customers.
- Robotic Cutting and Junction Reinstatement Robotic cutting service used to reinstate junctions, branch connections, and openings within relined pipes for residential, commercial, and industrial drainage systems.
- Pipe Leak Repair Repair of leaking underground pipes using the company's no-dig relining approach, avoiding excavation of yards, driveways, or floors across residential and commercial sites.
- Pool Pipe Relining No-dig relining of swimming pool circulation, return, and suction pipes for residential pool owners, avoiding excavation around pool surrounds and decks.
Quantifiable outcome
- 35-year installation guarantee on all work
- +3 more outcomes
Companies that use The Relining Company
Customer profileNamed customers12 records
Segments6 records
Ideal customer profiles3 records
The Relining Company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature4 records
The Relining Company partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core and minor.
- Brawoliner SystemscoreExclusive technology partnership with German-developed Brawoliner pipe relining system. The Relining Company is a certified installer of Brawoliner, which is the only seamless liner on the market with epoxy-coated exterior. Brawoliner is top-rated by the Institute for Underground Infrastructure. The technology was brought to Australia by The Relining Company team who trained in Germany.
- Sydney Children's Hospitals FoundationminorCommunity charity partner receiving support from The Relining Company through donations and fundraising activities.
- Kids with Cancer FoundationminorCommunity charity partner supported by The Relining Company through corporate giving program.
- Special Children's Christmas PartiesminorCharitable organization supported by The Relining Company as a community partner.
- Make a Wish AustraliaminorCharitable wish-granting organization partnered with The Relining Company for community support.
- Tamarama Surf Life Saving ClubminorLocal surf life saving club supported by The Relining Company as a community partner.
Scale indicators7 records
Recent moves6 records
Expansion highlights4 records
The Relining Company competitors and assessment
Company assessmentBroad incumbents
- Interflow: Interflow is one of Australia's largest infrastructure services companies specializing in pipeline rehabilitation, including CIPP relining, for water, sewer, and stormwater networks. Much larger scale than The Relining Company, operating nationally across Australia and New Zealand with broader civil infrastructure capabilities.
- Aegion Corporation (Insituform): Aegion, owner of the Insituform brand, is the global pioneer of cured-in-place pipe (CIPP) technology and the largest trenchless pipeline rehabilitation company worldwide. Provides direct competitive and technology benchmarking for The Relining Company's trenchless relining approach, though focused on larger municipal/utility-scale projects.
Direct peers
- RSM Pipe Linings: RSM Pipe Linings is an Australian pipe relining specialist offering trenchless CIPP repairs for residential, commercial, and civil clients. Directly comparable in service offering, customer base, and scale to The Relining Company, competing for similar Sydney and NSW trenchless relining contracts.
- The Drain Man: The Drain Man is an Australian blocked drain and pipe repair specialist serving residential and commercial customers with CCTV inspection, water jetting, and trenchless repair services. Overlaps directly with The Relining Company on blocked drains, inspections, and relining offerings, though with a broader general-plumbing positioning.
- Nuflow: Nuflow is a global pipe relining franchise network offering trenchless CIPP solutions for residential, commercial, and municipal customers. Competes directly with The Relining Company's Brawoliner-based services using its own proprietary epoxy lining technology, with franchisees operating in Sydney and across Australia.
Others
- Brawoliner Systems: Brawoliner Systems is the German manufacturer of the seamless epoxy-coated textile liner technology used by The Relining Company. Acts as a critical technology supplier and certification body rather than a direct competitor, but its strategic decisions on Australian distribution directly shape The Relining Company's competitive position.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
The Relining Company social profiles
Digital presenceThe Relining Company compliance and trust
Trust signalCompliance4 records
The Relining Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Relining Company leadership team
Management profileNumber of profiles
Profiles1 record
The Relining Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Relining Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Relining Company
What does The Relining Company do?
The Relining Company is a Sydney-based pipe relining and drainage services provider that rehabilitates damaged or blocked underground pipes using trenchless, no-dig Brawoliner technology rather than traditional excavation. It sells pipe relining, blocked drain clearing, tree root damage repair, CCTV drain camera inspections, robotic cutting reinstatement, pipe leak repair, and pool pipe relining services to residential homes, strata buildings, commercial enterprises, industrial sites, and government/civil infrastructure customers. Pricing is structured around a per linear metre rate with obligation-free quotes and a 50-year product warranty on relined pipes.
Is The Relining Company a public or private company?
The Relining Company is a private company. It is classified as family owned and is currently operating.
When was The Relining Company founded?
The Relining Company was founded in 2014. It employs 11 to 50 people.
Where is The Relining Company based?
The Relining Company is headquartered in Sydney, Australia, in the Oceania region.
How does The Relining Company make money?
Five revenue lines are on record. Pipe Relining Services are the primary driver. The others are blocked Drain Clearing, drain Inspections, robotic Cutting Services and pipe Leak Repair.
Who are The Relining Company's main competitors?
Broad incumbents on record are Interflow and Aegion Corporation (Insituform). Direct peers are RSM Pipe Linings, The Drain Man and Nuflow. Brawoliner Systems is listed as an others.
Does The Relining Company have an API?
No public API is recorded for The Relining Company.
What industry is The Relining Company in?
The Relining Company's product category is Pipe Relining and Drainage Services. Its primary akta.pro industry code is IMAFAGAL, Rehabilitation, Lining & Renewal (Pipe Relining, Trenchless Rehab, Asset Renewal). Its SIC code is 1623.