The Timebank
- Company typePrivate
- Founded2002
- HeadquartersBrockhampton, United Kingdom
- Headcount11–50
- GTM typeB2B
- OfferingServices
The Timebank firmographics
Firmographics- Name
- The Timebank
- Legal name
- The Timebank (UK) Limited
- Website
- https://thetimebank.co.uk
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
The Timebank industry classification
Industry- Product category
- Paraplanning and financial planning support services
- NAICS
- Office Administrative Services (5611)
- SIC
- Finance Services (6199)
- akta.pro primary industry
- Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting) (BPAAAGAJ)
Keywords
Where The Timebank is headquartered
LocationHeadquarters
- HQ city
- Brockhampton
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
The Timebank business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Paraplanning Services: Flexible, virtual admin and paraplanning support services provided to financial planning firms and IFAs. Services include MiFID II suitability reviews, report writing, research, file checking, due diligence, and workflow management.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Bespoke professional services tailored to client requirements |
Go-to-market motion1 record
Distribution channels2 records
Marketing channels5 records
The Timebank product offering
Product offeringCore offering
The Timebank provides outsourced, remote paraplanning and administrative support services to UK financial planning firms and IFAs, functioning as a scalable "middle office department in a box". Its core services include virtual admin and paraplanning support, MiFID II interim suitability reviews, end-to-end file checking, provider due diligence, Consumer Duty compliance support, workflow management, capacity overflow support and legacy client management, delivered by a team of qualified in-house paraplanners on bespoke, multi-year engagements.
Product overview
The Timebank is a service-based company offering a comprehensive suite of paraplanning and administrative support services to financial planning firms and IFAs. Rather than a software platform, the offering is a collection of interconnected services including virtual admin and paraplanning support, MiFID II suitability reviews, file checking, provider due diligence, Consumer Duty compliance support, workflow management, and capacity overflow handling. The core proposition is a flexible, scalable 'middle office department in a box' that replaces the need for firms to employ additional full-time staff. Services include structured processes for adviser meetings, report writing, research, back-office management, and compliance support. New clients receive access to the complimentary Timebank Foundations Programme with tools like PRODMatcher and provider due diligence reports. The company also offers a managed AI service (outsourced) to support compliance functions. Founded in 2002, The Timebank operates from Hereford, UK, serving ambitious financial planning firms throughout the UK.
Differentiator
Problem solved
Functional benefit
Products and services
- Virtual Admin and Paraplanning Support Flexible, remote administrative and paraplanning support for financial advisers, including report writing, research, data harvesting and back-office system management, provided as an alternative to employing full-time staff.
- MiFID II Suitability Reviews Comprehensive MiFID II interim suitability review service covering meeting transcription, authority letter processing, research, report production and back-office review management for financial advisers.
- File Checking Service Standardised, end-to-end file checking framework aligned to FCA and Consumer Duty expectations, including checklists for suitability, disclosures, cost and charges, risk profiling, capacity for loss and vulnerable clients, with turnaround reduced from 6–8 weeks in-house to 2–3 weeks.
- Provider Due Diligence Service Provider due diligence service delivering consistent, auditable checks aligned to FCA and Consumer Duty requirements, including evidence collection, scoring criteria, risk tiers and board-ready reports.
- Consumer Duty Support Compliance support for Consumer Duty implementation, including Consumer Investment Principle (CIP) development, documented processes and client segmentation aligned to regulatory requirements.
- Workflow Management Back-office workflow management including monthly rebalancing processes and workload management designed to relieve pressure on advisory and administrative teams.
- Capacity Overflow Support Flexible resource capacity to handle paraplanning workload spikes and backlogs, providing a pressure valve for in-house paraplanning teams without employing additional full-time staff, with reported case metrics of 95% on-time delivery and 99.7% satisfaction.
- Legacy Customer Management Service to assess and re-engage legacy transactional clients, including back-book assessment, client re-engagement reports and appropriate disengagement for clients where the service is no longer suitable.
- Managed AI Service Outsourced managed AI service designed to assist financial planning firms' compliance teams, rolled out by The Timebank to support compliance-related tasks.
Quantifiable outcome
- £1 invested generates £5-£11 in revenue for clients
- +3 more outcomes
Companies that use The Timebank
Customer profileNamed customers4 records
Segments3 records
Ideal customer profiles3 records
The Timebank technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
The Timebank partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered core.
- WebflowcoreWebsite hosting and operation platform. Webflow routes network traffic through trusted infrastructure partners. Acts as data processor bound by Data Processing Agreement.
- CloudflarecoreDNS management, security, and performance services for the website. Provides essential cookies for security monitoring and spam prevention.
- Microsoft Corporation (Microsoft 365)coreBusiness communications including email correspondence with prospective clients. Data transfers outside UK protected by UK IDTA or equivalent SCCs.
Scale indicators9 records
Recent moves5 records
Expansion highlights5 records
The Timebank competitors and assessment
Company assessmentDirect peers
- ValidPath: UK compliance and paraplanning support provider for financial advisers, competing with Timebank on file checking, Consumer Duty support, and FCA-aligned documentation services.
- Threesixty Services: Outsourced paraplanning and financial services support firm serving UK advisory firms, overlapping directly with Timebank on report writing, research, suitability reviews, and compliance documentation.
- 1st Line Compliance: UK compliance support and file checking service for IFAs and wealth managers, directly comparable to Timebank's compliance-led service lines including Consumer Duty and FCA file review work.
- Para-Sols: UK-based outsourced paraplanning and administration provider serving IFAs and financial advisers, directly competing with The Timebank's core paraplanning, suitability report, and back-office support offering.
Broad incumbents
- Sesame Bankhall Group: UK advisory support network (part of Aviva) providing compliance, paraplanning, and operational services to its member firms; broader incumbent serving a similar IFA customer base with overlapping capabilities.
- New Leaf Distribution: UK distribution and support services provider for financial advisers offering compliance and back-office support, comparable to Timebank's compliance and administration offerings but as part of a wider support proposition.
- SimplyBiz Group: Large UK support services group for IFAs offering compliance, paraplanning, and consulting as part of a broader membership and back-office platform; competes with Timebank in compliance support but at greater scale and breadth.
Market position
Strengths1 record
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
The Timebank social profiles
Digital presenceThe Timebank financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Timebank leadership team
Management profileNumber of profiles
Profiles6 records
The Timebank funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Timebank M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Timebank
What does The Timebank do?
The Timebank provides outsourced, remote paraplanning and administrative support services to UK financial planning firms and IFAs, functioning as a scalable "middle office department in a box". Its core services include virtual admin and paraplanning support, MiFID II interim suitability reviews, end-to-end file checking, provider due diligence, Consumer Duty compliance support, workflow management, capacity overflow support and legacy client management, delivered by a team of qualified in-house paraplanners on bespoke, multi-year engagements.
Is The Timebank a public or private company?
The Timebank is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Timebank founded?
The Timebank was founded in 2002. It employs 11 to 50 people.
Where is The Timebank based?
The Timebank is headquartered in Brockhampton, United Kingdom, in the Europe region.
How does The Timebank make money?
One revenue line is on record: paraplanning Services.
Who are The Timebank's main competitors?
Direct peers on record are ValidPath, Threesixty Services, 1st Line Compliance and Para-Sols. Broad incumbents are Sesame Bankhall Group, New Leaf Distribution and SimplyBiz Group.
Does The Timebank have an API?
No public API is recorded for The Timebank.
What industry is The Timebank in?
The Timebank's product category is Paraplanning and financial planning support services. Its primary akta.pro industry code is BPAAAGAJ, Financial Planning & Analysis Support (Budgeting, Forecasting, Management Reporting). Its NAICS code is 5611 and its SIC code is 6199.