Claranet

Managed IT Servicesclaranet.de

Claranet Deutschland is a Frankfurt-based managed IT services provider founded in 1996, delivering cloud, SAP, cybersecurity, workplace, data & AI, and network services to enterprise customers across the DACH region, with recognized leadership in AWS Managed Services and full regulatory compliance.

Company typePrivate
Founded1996
HeadquartersFrankfurt, Germany
Headcount1,001–5,000
GTM typeB2B
OfferingServices

What Claranet does

Claranet Deutschland is the German operations of Claranet Limited, a privately held managed IT services provider founded in 1996 and headquartered in Frankfurt. The German entity delivers an integrated managed services portfolio spanning Cloud Services (with a recognized AWS Managed Services leadership position in Germany per ISG Provider Lens 2025), SAP Managed Services, Modern Workplace, Cyber Security (penetration testing, MDR, EDR, Application Security, Continuous Security Testing), Data & AI, Managed Network, and IT Training with over 25 years of practitioner-led instruction across Microsoft, SAP, and AWS technologies. The core technology stack is built around multi-cloud infrastructure management (AWS and Google Cloud), SAP system operations, and a proprietary customer-facing portal called ClaranetOnline that provides SSO-authenticated service management.

The company sells exclusively to enterprise customers through direct sales, evidenced by named logos across transportation (Hamburger Hochbahn), electronics (Panasonic), automotive (Musashi), publishing (REaD Group), education (TU Darmstadt), utilities (Städtische Werke Magdeburg), insurance (Real Garant), and energy (Energie Südbayern). Its go-to-market is enterprise field sales with customized scope-based pricing (not publicly disclosed), supported by dedicated sales (069/408018-450) and support (069/408018-300) lines. Revenue is generated through recurring managed services contracts, project-based professional services and consulting engagements, and IT training. Compliance posture is a core part of the value proposition, with ISO 27001, ISO 22301, ISO 9001, SOC 2 Type II / ISAE 3402, BSI C5, and Check 28 Audit certifications supporting regulated and public-sector buyers in the DACH market.

Claranet firmographics

Firmographics

Name: Claranet
Legal name: Claranet Limited
Website: https://claranet.de
Company type: Private
Founded year: 1996
Operating status: Operating
Headcount range: 1,001–5,000 employees
Short description: Claranet Deutschland is a Frankfurt-based managed IT services provider founded in 1996, delivering cloud, SAP, cybersecurity, workplace, data & AI, and network services to enterprise customers across the DACH region, with recognized leadership in AWS Managed Services and full regulatory compliance.
Ownership category
akta.pro rank

Claranet industry classification

Industry

Product category: Managed IT Services
NAICS: Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (5415)
SIC: Services-Computer Programming, Data Processing, Etc. (7370)
akta.pro primary industry: Cloud Managed Services (M365/Azure/AWS/GCP) (BPAEABAE)
akta.pro secondary industries: Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN), Enterprise Applications User/Admin Training (ERP/CRM/ITSM platforms) (BPAEANAK), Employee Experience (EX) & Digital Experience Monitoring Support (BPAEAJAO)

Keywords

Managed cloud services
SAP managed services
Cybersecurity services
Managed workplace services
IT training services

Where Claranet is headquartered

Location

Headquarters

HQ city: Frankfurt
HQ country: Germany
HQ region: Europe

Offices1 record

Markets served

Claranet business model

Business model

GTM type: B2B
Offering type: Services
Cost components: Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

Managed IT Services: Comprehensive managed services covering cloud infrastructure, SAP operations, cybersecurity, workplace management, and networking. Delivered as ongoing service with continuous monitoring, maintenance, and 24/7 support capabilities.
Professional Services and Consulting: Implementation and consulting services including architecture redesign, cloud-native application development, and project-based engagements for digital transformation initiatives.
IT Training: IT training services specializing in Microsoft, SAP, and AWS technologies with hands-on lab components delivered by experienced practitioners.

Go-to-market motion1 record

Distribution channels2 records

Marketing channels9 records

Claranet product offering

Product offering

Core offering

Claranet delivers managed IT services covering the planning, management, and modernization of private, public, and hybrid cloud environments; SAP system landscape operations; modern workplace enablement; cybersecurity (penetration testing, MDR, EDR, Application Security); data platforms and AI solutions; and managed network connectivity. Services are delivered as ongoing managed engagements with 24/7 monitoring, proactive maintenance, and continuous security testing, supplemented by professional/consulting services and IT training in Microsoft, SAP, and AWS technologies.

Product overview

Claranet is a global managed IT services provider offering an integrated portfolio of technology services. The core offering spans Cloud Services (AWS ecosystem partnership), SAP Managed Services, Modern Workplace, Cyber Security Services (penetration testing, MDR, EDR), Data & AI, Managed Network, and IT-Training. ClaranetOnline serves as the customer-facing portal for service access and account management. These services are delivered as managed services with Claranet providing the operational expertise, monitoring and support, rather than software products sold for self-management.

Differentiator

Problem solved

Functional benefit

Brands

Claranet Online: Customer portal for managing Claranet services
Claranet IT-Trainings

Products and services

Cloud Services

Quantifiable outcome

24/7 SAP system monitoring and support enabling organizations to focus on business process development with SAP

Companies that use Claranet

Customer profile

Named customers8 records

Segments2 records

Ideal customer profiles1 record

Claranet technology and API

Technology

Technology focussed Yes

API detail

Has API: No
API docs
API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature1 record

Claranet partnerships and signals

Strategic signal

Partnerships

One partnership is on record.

AWS (Amazon Web Services)coreTechnology or IntegrationClaranet is recognized as a leading AWS Ecosystem Partner and AWS Managed Services provider in the German market (ISG Provider Lens 2025). The company provides AWS-related managed services including planning, management, and modernization of private, public, and hybrid cloud environments. Case studies demonstrate successful AWS migrations and ongoing AWS cloud operations support.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Claranet competitors and assessment

Company assessment

Broad incumbents

Rackspace Technology: Global pure-play managed cloud services provider with deep AWS, Azure, and GCP partnerships. A broader incumbent offering cloud managed services at global scale versus Claranet's DACH-centric model.
Capgemini: Global IT services leader with large-scale cloud, SAP, and managed services practices across DACH. A broader incumbent competing for the same enterprise digital transformation wallet.
Atos: European-headquartered IT services incumbent with managed cloud, SAP, and workplace offerings across DACH. Broader portfolio incumbent competing for enterprise managed services contracts.
Accenture: Global IT consulting and managed services incumbent with significant cloud transformation and SAP practices in Germany. Competes for the largest enterprise transformation engagements.

Direct peers

Computacenter: UK-headquartered but strongly German-present enterprise IT infrastructure and managed services provider. Competes on workplace, networking, and managed infrastructure for large enterprises in DACH.
Arvato Systems: Bertelsmann-owned IT services provider with cloud, SAP, and managed services offerings targeted at German and European enterprises. Comparable portfolio breadth and target customer profile.
SVA System Vertrieb Alexander: German IT systems integrator and managed services provider with strong data center, virtualization, and enterprise platform credentials. Comparable in mid-to-large enterprise IT services across DACH.
q.beyond: German mid-market managed services and cloud provider with comparable SAP, cloud, and cybersecurity offerings, primarily serving SME and mid-market German customers. Closest direct competitor by scale and go-to-market in Germany.
Datagroup: German managed services provider with strong SAP operations heritage and enterprise customer base. Directly comparable on SAP managed services, cloud hosting, and full-service IT outsourcing in the German market.
T-Systems: Deutsche Telekom subsidiary and the largest German-headquartered managed IT services and cloud provider. Directly competes with Claranet across cloud, SAP, workplace, and managed services for enterprise and public sector customers in DACH.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

Claranet compliance and trust

Trust signal

Compliance6 records

Claranet financial estimates

Financial estimate

Revenue estimate

Valuation estimate

Claranet leadership team

Management profile

Number of profiles

Claranet funding detail

Funding detail

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

Claranet M&A and investment

M&A and investment

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Claranet

What does Claranet do?

Is Claranet a public or private company?

Claranet is a private company. It is classified as unknown and is currently operating.

When was Claranet founded?

Claranet was founded in 1996. It employs 1,001 to 5,000 people.

Where is Claranet based?

Claranet is headquartered in Frankfurt, Germany, in the Europe region.

How does Claranet make money?

Three revenue lines are on record. Managed IT Services are the primary driver. The others are professional Services and Consulting and IT Training.

Who are Claranet's main competitors?

Broad incumbents on record are Rackspace Technology, Capgemini, Atos and Accenture. Direct peers are Computacenter, Arvato Systems, SVA System Vertrieb Alexander, q.beyond, Datagroup and T-Systems.

Does Claranet have an API?

No public API is recorded for Claranet.

What industry is Claranet in?

Claranet's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAE, Cloud Managed Services (M365/Azure/AWS/GCP), with a secondary code of BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 541513 and its SIC code is 7370.