Capital Office

What Capital Office does

Capital Office S.A. de C.V. is a Mexico City-based, privately held office technology specialist that has operated in the Mexican market for more than 35 years. The company leases, sells, and services multifunctional devices, printers, wide-format printers, and computer equipment — primarily RICOH hardware alongside Dynabook, HP, and Apple systems — to small, medium, and large enterprises. Beyond hardware, Capital Office delivers managed print services, document digitization across four tiers (Simple, Indexed, Repository, and Workflows), DocuWare-based document management, and a suite of IT services including system virtualization, help desk support, backup and disaster recovery, system security, and cloud storage.

The core technology stack is anchored on RICOH multifunctional equipment and the DocuWare document management platform, which together provide centralized storage, workflow automation, configurable permissions, and mobile access through DocuWare Mobile. The business runs on a subscription and rental model: four pricing tiers (3,000, 5,000, 10,000 copies, and a customizable On Demand plan) are billed monthly and bundled with technical support and maintenance, complemented by annual and multi-year Pólizas de Servicio contracts, consumables sales (100% original branded supplies), and managed IT services that can be sold standalone or bundled with equipment contracts.

Go-to-market is sales-led and field-based, with dedicated direct sales teams providing consultative selling, free initial evaluations, and account management, supported by an emerging digital presence through the company website, blog, and social media channels (LinkedIn, Facebook, Instagram). Customer logos span chemicals (Braskem Idesa), pharmaceuticals (Genomma Lab), food and beverage (Grupo Herdez, Little Caesars, La Real Michoacana), healthcare (Hospital San Ángel Inn), hospitality (Presidente InterContinental), automotive (Quaker State), and water solutions (Rotoplas), indicating a horizontally diversified enterprise and mid-market client base concentrated in Mexico.

Name

Capital Office

Legal name

Capital Office S.A. de C.V.

Website

https://capitaloffice.mx

Company type

Private

Founded year

1989

Operating status

Operating

Headcount range

51–100 employees

Short description

Capital Office is a Mexico City-based, privately held office technology specialist that leases, sells, and services RICOH multifunctionals, printers, and computer equipment to small, medium, and large enterprises across Mexico, while delivering managed print, DocuWare-based document management, digitization, and IT services under multi-year rental and service contracts.

Ownership category

akta.pro rank

Product category

Managed Print Services

NAICS

Office Machinery and Equipment Rental and Leasing (53242), Office Equipment Merchant Wholesalers (42342), Office Administrative Services (5611)

SIC

Services-Equipment Rental & Leasing, Nec (7359), Services-Computer Rental & Leasing (7377), Computer & Office Equipment (3570)

akta.pro primary industry

Print, Mailroom & Document Workflow Services (Inbound/Outbound Processing) (BPAAAKAL)

akta.pro secondary industries

Calendars, Planners & Organization Supplies Retail (CRALABAJ), Office & Desk Organization Retail (Desktop, File, Cable Trays) (CRAIAJAK)

Keywords

• Managed print services
• Office equipment rental
• Document digitization
• Document management solutions
• Multifunctional device leasing

Headquarters

HQ city

Mexico City

HQ country

Mexico

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Supply Chain, Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales

Revenue model

1. Equipment Rental / Leasing: Revenue generated from renting multifunctional devices, printers, and computer equipment on monthly plans (3,000, 5,000, 10,000 copy tiers, and On Demand). Includes both short-term event rentals (up to 12 months) and pure/financial leasing with options to purchase, renew, or upgrade at contract end.
2. Consumables Sales: Sale of original ink cartridges, toners, and consumables for all supported printer and multifunctional brands. All consumables are 100% original, sourced from authorized distributors.
3. Service Contracts / Pólizas de Servicio: Annual and multi-year service agreements covering preventive and corrective maintenance for printing equipment, networks, storage devices, cabling, and voice/data telecommunications. Fixed monthly fees per contracted equipment.
4. IT Services: Managed IT services including system virtualization, system management, help desk support, backup/disaster recovery, system security, and cloud storage solutions. Provided as standalone services or bundled with equipment contracts.
5. Document Management Solutions: Implementation and ongoing use of DocuWare document management platform, including digitalization, workflow automation, and cloud repository services.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels4 records

Core offering

Capital Office leases, sells, and services RICOH multifunctional devices, printers, wide-format printers, and computing equipment (Dynabook, HP, Apple) to Mexican businesses of all sizes. Its core offering combines hardware rental/leasing with managed print services, DocuWare-based document management, document digitization, original consumables, and IT services such as virtualization, help desk, backup/disaster recovery, and cloud storage.

Product overview

Capital Office is a document management and office solutions company offering a portfolio of hardware products (RICOH multifunctionals, printers, wide-format printers, computers) combined with managed services (print administration, document digitization, document management, IT services). The core offering consists of printer and multifunctional rentals with service plans, supported by complementary solutions including document digitization services (Simple, Indexed, and Repository types), DocuWare-based document management, and IT services (system virtualization, help desk, backup/disaster recovery, cloud storage). The product lineup includes five product categories (multifunctionals, computer equipment, wide-format printers, service plans, consumables) and four solution categories (Print Administration, Document Digitization, Document Management, IT Services), all sold through rental and leasing plans.

Differentiator

Problem solved

Functional benefit

Products and services

• RICOH MP C306 Multifunctional Device A color multifunctional device for office environments offering printing, scanning, and copying in color and black-and-white, supporting letter and legal paper sizes. Distributed by Capital Office as a RICOH-certified partner for Mexican businesses.
• RICOH SP C8400DN Color Printer Color printer with a 10.1-inch touchscreen, 45 ppm print speed, 1200x1200 dpi resolution, 1,200-sheet paper capacity, and intelligent operation panel. Distributed by Capital Office for enterprise printing needs.
• RICOH P501 Monochrome Printer Monochrome printer for letter and legal sizes with 45 ppm speed, 2GB memory, LCD panel, and PostScript3 emulation, with initial toner yielding 17,400 prints. Distributed by Capital Office.
• RICOH P502 Monochrome Printer High-speed monochrome printer for letter and legal paper sizes with advanced connectivity and administration features, up to 2,100-page paper capacity. Distributed by Capital Office.
• RICOH P800 Monochrome Laser Printer High-speed monochrome laser printer offering 57 ppm print speed and up to 2,600-page paper capacity for enterprise printing needs. Distributed by Capital Office.
• RICOH MP W6700SP Wide-Format Multifunctional Device Wide-format monochrome multifunctional device providing copying, color scanning, and printing for technical documents, plans, and maps with 36-inch (914mm) maximum width. Distributed by Capital Office.
• Dynabook Satellite Pro C50 Business Laptop Business laptop with 15.6-inch HD/FHD screen, 11th generation Intel Core processors, Windows 11, and long battery life in a modern economic design. Distributed by Capital Office for rental and lease.
• Dynabook Portégé X30W Convertible Laptop Ultralight convertible 2-in-1 laptop under 1 kilogram with 13.3-inch touchscreen, fingerprint reader, and Windows 11 Pro, offering tablet agility in a premium design. Distributed by Capital Office for rental and lease.
• HP All in One 24-cb1003la Desktop Computer All-in-one desktop computer with 23.8-inch display, 12th generation Intel Core i3 processor, 256GB NVMe storage, and 8GB RAM. Distributed by Capital Office as part of its computing equipment rental and leasing portfolio.
• Apple iMac M3 All-in-One Computer Advanced all-in-one computer featuring Apple M3 chip, 24-inch display, up to 24GB RAM, up to 2TB storage, and 1080p camera. Distributed by Capital Office for rental and lease to clients seeking Apple ecosystem integration.
• Service Plans (Pólizas de Servicios) Annual and multi-year maintenance and support contracts for printing equipment, networks, storage devices, cabling, and voice/data telecommunications. Fixed monthly fees per contracted equipment include telephone, email, instant messaging, and remote technical support; preventive and corrective maintenance; monthly incident reports; and special pricing on components and accessories.
• Original Consumables (Ink, Toner, and Supplies) Sale of 100% original ink cartridges, toners, and consumables for all supported printer and multifunctional brands, sourced from authorized distributors. Offered by Capital Office to clients using RICOH and other supported equipment.
• Print Administration Services (Administración de Impresión) Managed print services that help reduce printing costs, optimize document workflows, provide real-time reporting, and enhance document security. Includes fleet management, print security, and workflow optimization tailored to each client's environment.
• Document Digitization Services (Digitalización de Documentos) Document scanning and conversion services including Simple batch digitization, Indexed searchable digitization, and cloud-based Repository digitization with Workflow automation (auto-recognition, separation, and routing). Addresses inefficiencies from paper-based workflows and frees up physical storage space for Mexican enterprises.
• Document Management Services (Gestión Documental) DocuWare-based document management system enabling centralized document storage, workflow creation, configurable access permissions, real-time multi-user collaboration, mobile access via DocuWare Mobile, and elimination of document version confusion. Implemented and supported by Capital Office for enterprise clients.
• IT Services Technology solutions including system virtualization, system management, help desk support, backup/disaster recovery, system security, and cloud storage. Provided as standalone services or bundled with equipment contracts to Mexican businesses.
• Printer Rental Plans (Renta de Impresoras) Flexible monthly rental plans for RICOH multifunctional devices and printers, including 3,000 copies (34 ppm), 5,000 copies (45 ppm), 10,000 copies (57 ppm), and a customized On Demand plan. Plans include technical support and maintenance, with options for short-term event rentals up to 12 months and pure/financial leasing with purchase, renewal, or upgrade at contract end.

Quantifiable outcome

• Up to 30% of daily work time can be spent searching for documents — digital document management eliminates this waste
• +1 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• RICOHcoreTechnology or IntegrationCapital Office is a certified distributor and service provider for RICOH multifunctional equipment, printers (color and monochrome), and wide-format printers. They offer RICOH equipment for rental, lease, and purchase, with full technical support and maintenance.
• DocuWarecoreTechnology or IntegrationDocuWare is the document management software platform used by Capital Office to deliver enterprise-grade document digitalization, workflow automation, cloud repository, and mobile access solutions to clients. Capital Office implements and supports DocuWare deployments.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• HP Mexico: Major OEM supplier to Capital Office (HP All-in-One desktops). Competes via direct enterprise sales of printing and PC hardware, and increasingly through HP Managed Print Services in Mexico.
• Office Depot Mexico: Office supplies and equipment retailer serving Mexican businesses. Comparable in the office supplies and small-format printing/equipment categories, but competes through retail rather than rental/MPS.
• Lexmark Mexico: Printer OEM with a strong managed print services motion. Comparable to Capital Office in targeting enterprise print fleets and document workflow, but at global scale.
• Ricoh Mexico: OEM supplier and Core strategic partner to Capital Office. Overlaps directly in multifunctionals, managed print, and document services; could disintermediate channel partners in Mexico at any time.
• Xerox Mexico: Global printer/MFD manufacturer offering direct managed print and document services in Mexico. Competes with Capital Office for the same enterprise print fleet and document workflow RFPs.
• Kyocera Document Solutions Mexico: Printer/MFD OEM with managed print services in Mexico. Overlaps with Capital Office's multifunctional rental and managed print offering, especially in mid-market and enterprise segments.
• Ingram Micro Mexico: Global IT distributor with deep Mexico operations. Overlaps with Capital Office in computing equipment, printers, and supplies distribution, but at vastly larger scale and breadth.

Direct peers

• Grupo CVA: Major Mexican wholesale distributor of technology, office equipment, and supplies. Closely comparable to Capital Office in the distribution, leasing, and B2B channel model serving the Mexican market.
• CT Internacional: Mexican wholesale distributor specializing in IT, computing, and office equipment with broad reseller coverage. Comparable in product mix (printers, computers, supplies) and in serving Mexican SMB and enterprise channels.
• PCH Mayoreo: Mexican wholesale distributor of office supplies, computing, and electronics. Comparable to Capital Office as a domestic B2B distributor with overlapping SKU categories in printing and computing.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/CapOffice
• LinkedInlinkedin.com/company/capital-office
• Instagraminstagram.com/capitaloffice?igshid=OGQ5ZDc2ODk2ZA==
• Xx.com/CapOffice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Capital Office