What Ibernex does

Ibernex is a Spain-based technology company, headquartered in Zaragoza, that designs, develops and manufactures electronic communication and indoor-localization systems for healthcare facilities. Its product portfolio centers on the proprietary Helpnex software platform and a modular suite of hardware devices including patient-nurse call terminals, two-way assistive communication consoles, wireless headboard terminals, corridor lights, RFID/UHF sensors, and bed-presence and fall-detection sensors. The company also operates a manufacturing plant at the same Zaragoza industrial complex (C/ Alau 14), enabling end-to-end in-house production that complies with European standards. Its solutions are deployed across two primary customer segments — hospitals and elder-care residences (residencias) — with clinics as a tertiary segment.

The technology stack combines IP-based and analog communication, DECT/RF wireless and RFID/UHF-based real-time location systems (RTLS) to deliver patient/resident-to-nurse calls, wanderer and access control, neonatal and asset traceability, pharmacy/medication tracking and laundry management. The Helpnex platform unifies these workflows into a single integrated management environment and supports both modern IP and legacy analog installations. Ibernex holds ISO 9001:2015 certification and operates under GDPR-compliant data practices.

Go-to-market is sales-led through a direct commercial team ([email protected], +34 976 794 226) targeting enterprise healthcare customers, supplemented by international distributors in Iberia, Latin America and France. Distribution is supported by multilingual website localization (Spanish, English, French, Catalan), active social channels and recurring trade-show presence (SOCIOCARE 2026, Assises Nationales des EHPAD 2025, IV Congreso de la Dependencia y Sanidad). Revenue mechanics combine one-time hardware/system deployment with ongoing software support and maintenance, with pricing not publicly disclosed. Named enterprise customers include Vitalia, Amavir, DomusVi, fiatc residencias, Valdeluz, Clinic BCN, Fundación Rey Ardid, Hospital San Juan de Dios Zaragoza, maz and Salud Aragón. In December 2025 Ibernex acquired Sonelco, a 40+-year-old Aragonese communication and signaling systems brand that retains its identity within Grupo Ibernex, expanding the portfolio and accelerating international expansion.

Name

Ibernex

Legal name

IBERNEX INGENIERIA, S.L.

Website

https://ibernex.es

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Ibernex designs, develops and manufactures proprietary electronic communication and indoor-tracking systems for hospitals and nursing homes, anchored by its Helpnex software platform and sold directly and through distributors across Iberia, France and Latin America.

Ownership category

akta.pro rank

Product category

Healthcare Communication and Indoor Localization Systems

NAICS

Electromedical and Electrotherapeutic Apparatus Manufacturing (334510), Navigational, Measuring, Electromedical, and Control Instruments Manufacturing (3345)

SIC

Communications Equipment, Nec (3669), Electromedical & Electrotherapeutic Apparatus (3845)

akta.pro primary industry

iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)

akta.pro secondary industry

In-Building Wireless & Neutral-Host Solutions (IBS) (HDAIAKAD)

Keywords

• Patient-nurse call systems
• Indoor localization technology
• Hospital communication systems
• Healthcare RFID tracking
• Bed presence sensors

Headquarters

HQ city

Zaragoza

HQ country

Spain

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Hardware or Manufacturing

Cost components

Personnel, Supply Chain, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Healthcare Technology Hardware and Software Systems: Sale of integrated hardware and software systems for patient-nurse communication, indoor localization, and facility management, sold directly to healthcare facilities and via distributors internationally. Both one-time system deployment and ongoing software support/maintenance.

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

Ibernex designs, develops, and manufactures integrated electronic communication and indoor localization systems for hospitals, clinics, and nursing homes, with its central Helpnex software platform unifying the portfolio. The offering includes patient-nurse call systems, assistive and wireless communication terminals, RFID/UHF-based wanderer control, bed presence sensors, laundry, access control, neonatal traceability, pharmacy tracking, and asset localization. All hardware and software are designed and produced in-house at the company's facilities in Zaragoza, Spain.

Product overview

Ibernex develops and manufactures a comprehensive suite of healthcare technology solutions for hospitals, residences, and high-occupancy buildings. The core offering centers on the Helpnex software platform, which serves as an integrated management system connecting all solutions. The product portfolio comprises three main categories: (1) Communication solutions including the patient-nurse call system, assistive communication, and wireless systems; (2) Indoor localization and traceability solutions covering wanderer control, presence control, laundry management, access control, neonatal traceability, pharmacy/medications, and asset localization using RFID and UHF technologies; and (3) The recently acquired Sonelco brand for communication, signaling, alarm, and sound systems. All solutions are designed, developed, and manufactured in Spain (Zaragoza) with European standards compliance, and are scalable and integrable from small residences to large hospitals.

Differentiator

Problem solved

Functional benefit

Brands

• Helpnex: Software platform for care communication and center management
• Grupo Ibernex

Products and services

• Helpnex Software Platform Proprietary software platform that manages patient-nurse calls, assistive communication, indoor localization, and traceability of people and assets across hospital units and senior residences, providing a single integrated software environment.
• Patient-Nurse Call System Electronic call system enabling patients to alert nursing staff from hospital rooms, with corridor lights, room terminals, and central management software for hospital wards and units.
• Assistive Communication System Communication system designed for senior residences and centers for people with disabilities, allowing residents to alert staff from rooms or common areas.
• Wireless Communication System DECT wireless communication system for healthcare environments, enabling voice and messaging between staff across hospital or residence facilities without dependence on fixed cabling.
• Wanderer Control System RFID/UHF-based system that detects and alerts staff when residents with cognitive impairment approach restricted areas or exit the facility.
• Presence Control (Bed Presence Sensor) Sensor system that detects the presence or absence of a patient/resident in a bed, triggering alerts to staff for fall risk or unattended bed situations.
• Laundry Traceability System RFID-based tracking system for hospital linen and clothing, monitoring item movement through laundry cycles to ensure traceability and inventory control.
• Access Control System RFID-based access control system for restricted hospital or residence areas, providing secure entry logging and credentialed staff access.
• Neonatal Traceability System RFID-based system that tracks newborns and mothers in maternity units to prevent mismatches and unauthorized removal, with alarms at access points.
• Pharmacy/Medication Tracking System RFID-based system for tracking medications within hospital pharmacies and units, supporting traceability from storage to administration.
• Indoor Asset Localization System RFID-based indoor localization system for tracking movable hospital assets (e.g., equipment, devices) across facility areas to support availability and theft prevention.
• Sonelco Communication Systems Assistive communication and audio product line, including room terminals and audio distribution, targeted at senior residences and healthcare environments; offered as a distinct brand after Ibernex's December 2025 acquisition of Sonelco.

Quantifiable outcome

• Real-time patient/resident alerts routed to nursing staff within seconds of activation
• +2 more outcomes

Named customers10 records

Segments3 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature8 records

Partnerships

One partnership is on record.

• SonelcocoreStrategic or Co-development Partner · 9 December 2025Ibernex acquired Sonelco, an Aragonese company with over 40 years of experience in communication systems, signaling, alarm systems, and sound. Sonelco maintains its brand identity within the Ibernex Group. The acquisition significantly expands Ibernex's product portfolio, adding modular and accessible solutions, and accelerates international expansion through complementary capabilities and distribution networks. Both companies share a culture focused on quality, productive control, and customer orientation.

Scale indicators4 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• Ascom Holding AG: Swiss-listed vendor of nurse-call systems, mobile workflow solutions, and patient communication platforms for hospitals and elderly care, directly overlapping Ibernex's Helpnex, patient-nurse call, and wanderer/presence control solutions. Most direct peer in European healthcare communication.
• Tunstall Healthcare: UK-based provider of telecare, telehealth, and integrated care communication systems serving nursing homes and hospitals in Europe. Direct overlap with Ibernex's assistive communication, presence detection, and residential care offerings.
• Securitas Healthcare (formerly Stanley Healthcare): Provides RTLS, wander management, and patient/staff safety solutions for hospitals and senior care. Highly comparable to Ibernex's indoor localization, wanderer control, asset tracking, and access control modules.
• Sonitor Technologies: Norwegian vendor of indoor positioning and RTLS for healthcare, focusing on patient tracking, staff safety, and asset management. Peers with Ibernex on indoor localization technology and healthcare care-facility buyer segments.
• CenTrak: Specialist in healthcare-grade RTLS and indoor location services for hospitals and senior living facilities. Directly comparable to Ibernex's UHF/RFID-based indoor positioning, neonate traceability, and asset tracking products.
• Rauland-Borg (a division of Ametek/Compass Health): Long-established North American maker of nurse call, clinical communications, and workflow platforms for hospitals and senior living. Closely comparable technology stack to Ibernex's IP-based patient-nurse communication and bed-side terminal systems.

Broad incumbents

• Hillrom (now part of Baxter International): Global medical equipment company whose Hillrom portfolio includes nurse call systems, vital signs monitoring, and connected care platforms. Overlaps with Ibernex's patient-nurse communication and asset tracking but at much larger scale and broader portfolio.
• Dräger: German medical and safety technology company with hospital communication, patient monitoring, and care infrastructure offerings. Broad European incumbent comparable to Ibernex on healthcare communication and monitoring sales channels.
• Philips Healthcare: Global healthcare technology major offering patient monitoring, clinical informatics, and connected care solutions for hospitals. Touches Ibernex's territory through patient monitoring and clinical workflow software; Raúl Santamaría's background at Philips reinforces this comparability.

Emerging players

• Versatile Communications (formerly West-Com): US-based nurse call systems and healthcare communication integrator with a niche focus similar to Ibernex. Comparable in product scope (patient-nurse call, wireless, integrations) and mid-market buyer base.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/ibernex_es
• YouTubeyoutube.com/channel/UCel4Ynu6HB_iwsK3YIAE4jw
• LinkedInlinkedin.com/company/ibernex-ingenieria-sl

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ibernex