NC Department of Health and Human Services
- Company typePublic
- Founded1971
- HeadquartersRaleigh, United States
- Headcount5,001–10,000
- GTM typeB2C
- OfferingServices
NC Department of Health and Human Services firmographics
Firmographics- Name
- NC Department of Health and Human Services
- Legal name
- North Carolina Department of Health and Human Services
- Website
- https://ncdhhs.gov
- Company type
- Public
- Founded year
- 1971
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Ownership category
- akta.pro rank
NC Department of Health and Human Services industry classification
Industry- Product category
- Public Health and Human Services
- NAICS
- Health Care and Social Assistance (62), Social Assistance (624), Individual and Family Services (6241), Community Food and Housing, and Emergency and Other Relief Services (6242), Services for the Elderly and Persons with Disabilities (624120), Community Food Services (62421)
- SIC
- Services-Social Services (8300), Services-Health Services (8000), Services-Child Day Care Services (8351), Services-Nursing & Personal Care Facilities (8050)
- akta.pro primary industry
- Maternal, Child & Family Health Departments (HLAJAAAK)
- akta.pro secondary industries
- Non-Communicable Disease Prevention & Chronic Disease Programs (BPAIAJAI), Chronic Disease & NCD Program Evaluation (e.g., diabetes/CVD/cancer) (HLAJANAG)
Keywords
Where NC Department of Health and Human Services is headquartered
LocationHeadquarters
- HQ city
- Raleigh
- HQ country
- United States
- HQ region
- North America
Offices3 records
Markets served
NC Department of Health and Human Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales
Revenue model
- Federal Government Funding: DHHS receives substantial federal funding through programs such as Medicaid, SNAP, WIC, and the Rural Health Transformation Program to administer health and human services programs.
- State Government Appropriation: State-funded programs and services including behavioral health initiatives, child welfare services, and aging services are funded through North Carolina state appropriations.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Other | WIC eligibility: Income less than 185% of US Poverty Income Guidelines |
| Other | Other | LIEAP eligibility: Income based on 130% of Federal Poverty Level |
| Other | Other | Child Care Subsidy eligibility: Based on work/school status and income |
Go-to-market motion3 records
Distribution channels5 records
Marketing channels8 records
NC Department of Health and Human Services product offering
Product offeringCore offering
NCDHHS administers and delivers health, nutrition, behavioral health, and human services programs for North Carolina residents across all 100 counties. Core offerings include Medicaid health coverage, SNAP/Food and Nutrition Services, the WIC nutrition program for women, infants and children, behavioral health and crisis services (988 Lifeline), child welfare and foster care, child care subsidies, energy assistance, refugee services, and aging/disability services.
Product overview
NC DHHS manages the delivery of health and human-related services for all North Carolinians, particularly vulnerable populations. The department operates a multi-program portfolio centered on the WIC (Women, Infants and Children) nutrition program, which is supported by the Crossroads WIC System as its core technology platform. Key programs include Medicaid health coverage, Food and Nutrition Services (SNAP), Behavioral Health Services, Child Care Subsidy, and the Children and Families Specialty Plan. The WIC program ecosystem includes the MyNCWIC Portal for participant engagement, eWIC electronic benefit cards, and the Farmers' Market Nutrition Program. Rural health transformation is supported through the ROOTS Hub initiative, while crisis services include the 988 Lifeline and behavioral health urgent care centers. Additional services span energy assistance, refugee services, special assistance for adult care home residents, transportation for seniors, and Operation Fan Heat Relief.
Differentiator
Problem solved
Functional benefit
Brands
- Healthy Blue Care Together: The Children and Families Specialty Plan (CFSP) health plan for Medicaid-enrolled children and families in the child welfare system, implemented in partnership with Blue Cross and Blue Shield of North Carolina.
- NC Medicaid
- SUN Bucks
- NC WIC
- eWIC
Products and services
- NC WIC Program (Women, Infants, and Children) Special Supplemental Nutrition Program that safeguards the health of low-income pregnant, postpartum, and breastfeeding women, infants, and children up to age 5 at nutritional risk by providing healthy foods, breastfeeding support, and nutrition education. Free for those with income under 185% of US Poverty Income Guidelines or receiving Medicaid, TANF, or SNAP.
- NC Medicaid Health coverage program for eligible low-income adults, children, pregnant women, seniors, and people with disabilities. Serves over 3 million North Carolinians and includes the Children and Families Specialty Plan (CFSP) for foster youth and families in the child welfare system.
- Food and Nutrition Services (SNAP) Federal Supplemental Nutrition Assistance Program helping eligible people with limited incomes supplement their budgets to purchase food.
- Behavioral Health Services (including 988 Lifeline) Mental health, developmental disabilities, substance use services, and traumatic brain injury support, including crisis services, urgent care centers, mobile opioid treatment programs, and the 988 suicide prevention and mental health crisis hotline.
- Child Care Subsidy Uses state and federal funds to provide subsidized child care services to eligible families who are working, in school, or in job training programs; eligibility valid for 12 months.
- Low Income Energy Assistance (LIEAP) Federally-funded program providing a one-time vendor payment to help eligible households (income at or below 130% of Federal Poverty Level) pay their heating bills.
- Refugee Services Programs for refugees resettling in the US including Refugee Cash Assistance, Refugee Medical Assistance, employment services, case management, and citizenship services.
- Special Assistance Cash supplement programs for low-income individuals to help pay for room and board in residential facilities or for in-home care to prevent institutionalization.
- Transportation Services for Older Adults Travel services to and from community resources for individuals aged 60 or older, including general transportation to nutrition sites and medical transportation.
- Operation Fan Heat Relief Summer program (since 1986) providing fans to eligible older adults and adults with disabilities to reduce heat-related illnesses, funded by Duke Energy Progress, Duke Energy Carolinas, and Dominion Resources.
- 988 Lifeline Suicide prevention and mental health crisis hotline that receives over 13,000 calls monthly, with young people ages 13-17 as the most common users.
- Rural Health Transformation Program (ROOTS) Federal program to improve healthcare in rural communities through six initiatives including locally governed NC ROOTS Hubs, expanded behavioral health services, workforce investment, and technology enhancement, addressing provider shortages and limited care access for nearly 3 million rural North Carolina residents.
- Children and Families Specialty Plan (CFSP) / Healthy Blue Care Together Statewide health plan for Medicaid-enrolled children and families in the child welfare system, providing comprehensive physical and behavioral health services, pharmacy, and long-term support through the Healthy Blue Care Together plan in partnership with Blue Cross NC.
- SUN Bucks USDA program providing grocery-buying benefits in a one-time summer payment of $120 per eligible child on a debit-like card to purchase nutritious food during summer months when schools are out.
- Farmers' Market Nutrition Program (FMNP) Provides WIC-eligible pregnant, postpartum, partially breastfeeding and breastfeeding women and children ages 2 to 4 with fresh fruits and vegetables at local farmers' markets.
Quantifiable outcome
- Over 3 million North Carolinians rely on Medicaid program
- +4 more outcomes
Companies that use NC Department of Health and Human Services
Customer profileNamed customers4 records
Segments6 records
Ideal customer profiles5 records
NC Department of Health and Human Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration2 records
Feature3 records
NC Department of Health and Human Services partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered flagship, core and minor.
- Blue Cross and Blue Shield of North CarolinaflagshipPartnership with Blue Cross NC to launch the Children and Families Specialty Plan (CFSP), a first-of-its-kind statewide health plan for Medicaid-enrolled children and families in the child welfare system. Approximately 32,000 foster youth and families were automatically enrolled in Healthy Blue Care Together plan.
- UNC-Chapel Hill Sheps CentercoreUNC-Chapel Hill's Sheps Center identified as initial subgrantee to help coordinate the Rural Health Transformation Program, contributing research and policy expertise.
- Duke-Margolis InstitutecoreDuke-Margolis Institute identified as initial subgrantee to help coordinate the Rural Health Transformation Program, contributing health policy and transformation expertise.
- Blue Cross and Blue Shield of North CarolinacoreBlue Cross NC co-hosted the second annual Business Summit on Mental Health with the NC Chamber, bringing together business and healthcare leaders to discuss workforce implications of youth mental health needs.
- NC ChambercoreNC Chamber co-hosted the Business Summit on Mental Health with Blue Cross NC, highlighting importance of youth mental health for workforce development.
- Trillium Health ResourcescoreTrillium Health Resources provided $2 million in funding for the behavioral health urgent care facility in Lumberton, Robeson County, as part of $16 million state allocation to expand behavioral health services.
- CDC (Centers for Disease Control and Prevention)coreCDC reaffirmed commitment to measles outbreak containment by deploying Epidemic Intelligence Service officers to South Carolina and analyzing outbreak data alongside North Carolina health officials, providing laboratory testing, genomic sequencing, outbreak modeling, vaccines, funding, and technical assistance.
- Coastal Horizons (Wilmington)minorCoastal Horizons received nearly $1 million from the state to expand mental health services and is now serving approximately 700 people per day as part of the five-year mental health overhaul plan.
Scale indicators12 records
Recent moves7 records
Expansion highlights6 records
NC Department of Health and Human Services competitors and assessment
Company assessmentRegional players
- Virginia Department of Medical Assistance Services: Virginia's Medicaid administrator, a regional peer in the Southeast operating Medicaid managed care, behavioral health, and home and community-based services. Operates in an adjacent state with comparable population needs.
Direct peers
- Florida Department of Health: Florida's state public health agency managing Medicaid, WIC, behavioral health, and county health department operations. Direct peer in administering federal public health programs across a large, geographically diverse state.
- Pennsylvania Department of Human Services: Pennsylvania's state human services agency administering Medicaid, SNAP, child care subsidy, and behavioral health. Highly comparable to NCDHHS in the integrated health and human services model and county-based service delivery.
- California Department of Health Care Services: California's state-level Medicaid and health services administrator serving the largest Medicaid population in the US. Directly comparable to NCDHHS in administering federal Medicaid funds, operating managed care plans, and delivering health services to vulnerable populations.
- Ohio Department of Health: Ohio's state health department administering Medicaid, WIC, public health programs, and behavioral health services. Comparable to NCDHHS in operating county-level service delivery and managing federal-state funding flows.
- Georgia Department of Public Health: Georgia's state public health agency with similar rural health delivery challenges as North Carolina. Operates county health departments and administers WIC, immunizations, and public health programs across the state.
- Texas Health and Human Services Commission: Texas's combined health and human services agency administering Medicaid, SNAP, behavioral health, and child welfare. Closely aligned to NCDHHS in structure, program portfolio, and statewide service delivery model across all 254 counties.
- New York State Department of Health: New York's state health department administering Medicaid, public health programs, behavioral health, and WIC. Comparable to NCDHHS in scope, regulatory authority, and operation of state healthcare facilities.
Broad incumbents
- U.S. Department of Health and Human Services: The federal department that funds and oversees NCDHHS programs including Medicaid, SNAP, and WIC. The federal-level umbrella organization that sets policy, distributes funds, and regulates state-level health and human services delivery.
- Centers for Medicare & Medicaid Services: The federal agency within HHS that directly funds and regulates NCDHHS-administered programs including Medicaid, the Children's Health Insurance Program, and the Rural Health Transformation Program. Major funding partner and regulator.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks7 records
Key highlights7 records
Customer concentration
NC Department of Health and Human Services social profiles
Digital presenceNC Department of Health and Human Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
NC Department of Health and Human Services leadership team
Management profileNumber of profiles
Profiles9 records
NC Department of Health and Human Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
NC Department of Health and Human Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about NC Department of Health and Human Services
What does NC Department of Health and Human Services do?
NCDHHS administers and delivers health, nutrition, behavioral health, and human services programs for North Carolina residents across all 100 counties. Core offerings include Medicaid health coverage, SNAP/Food and Nutrition Services, the WIC nutrition program for women, infants and children, behavioral health and crisis services (988 Lifeline), child welfare and foster care, child care subsidies, energy assistance, refugee services, and aging/disability services.
Is NC Department of Health and Human Services a public or private company?
NC Department of Health and Human Services is a public company. It is classified as state government owned and is currently operating.
When was NC Department of Health and Human Services founded?
NC Department of Health and Human Services was founded in 1971. It employs 5,001 to 10,000 people.
Where is NC Department of Health and Human Services based?
NC Department of Health and Human Services is headquartered in Raleigh, United States, in the North America region.
How does NC Department of Health and Human Services make money?
Two revenue lines are on record. Federal Government Funding is the primary driver. The others are state Government Appropriation.
Who are NC Department of Health and Human Services's main competitors?
Virginia Department of Medical Assistance Services is listed as a regional player. Direct peers are Florida Department of Health, Pennsylvania Department of Human Services, California Department of Health Care Services, Ohio Department of Health, Georgia Department of Public Health, Texas Health and Human Services Commission and New York State Department of Health. Broad incumbents are U.S. Department of Health and Human Services and Centers for Medicare & Medicaid Services.
Does NC Department of Health and Human Services have an API?
No public API is recorded for NC Department of Health and Human Services.
What industry is NC Department of Health and Human Services in?
NC Department of Health and Human Services's product category is Public Health and Human Services. Its primary akta.pro industry code is HLAJAAAK, Maternal, Child & Family Health Departments, with a secondary code of BPAIAJAI, Non-Communicable Disease Prevention & Chronic Disease Programs. Its NAICS code is 62 and its SIC code is 8300.