Family Hospice

What Family Hospice does

Family Hospice, Part of UPMC - West, is a Pennsylvania-based hospice and palliative-care services provider operating as a subsidiary of UPMC (University of Pittsburgh Medical Center), a nonprofit academic health system. Founded in 1980, the organization delivers end-of-life care to patients with life-limiting illnesses across seven western Pennsylvania counties (Allegheny, Beaver, Butler, Fayette, Greene, Washington, and Westmoreland). Care is delivered in multiple settings, including patients' private homes, skilled nursing facilities, assisted living and personal care residences, hospitals, and a dedicated 12-bed Lawrenceville Inpatient Unit in Pittsburgh for short-term acute hospice care.

The service portfolio is anchored by clinical hospice care — pain and symptom management, medical and psychosocial support, and caregiver assistance — supplemented by bereavement counseling, complementary non-clinical therapies (pet-assisted visits, art, music, massage, aroma, and reiki), and community programs such as the Remembrance Pillow Project. Care is led by board-certified hospice and palliative medicine physicians, with the operating technology described as a hospice care delivery and management platform integrated into UPMC's broader healthcare IT infrastructure.

The business model is reimbursement-driven: hospice services are billed primarily through Medicare Part A, Medicaid, and private insurance, with donor support funding programs not covered by insurance and community outreach. Go-to-market is referral-led, with patients entering the service through hospital discharge planners, physicians, skilled nursing and assisted living facility partners, and direct community outreach. Family Hospice is not independently owned and is part of UPMC's integrated health services network rather than a venture- or PE-backed entity.

Name

Family Hospice

Legal name

Family Hospice

Website

https://familyhospicepa.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

251–500 employees

Short description

Family Hospice, a UPMC subsidiary founded in 1980, provides hospice and palliative care to patients with life-limiting illnesses across seven western Pennsylvania counties, delivering services in homes, facilities, and a 12-bed Pittsburgh inpatient unit.

Ownership category

akta.pro rank

Product category

Hospice and Palliative Care

NAICS

Home Health Care Services (62161)

SIC

Services-Home Health Care Services (8082)

akta.pro primary industry

Home Hospice Agencies (HLAFAEAC)

akta.pro secondary industries

Residential Hospice / Hospice House (Facility-Based) (HLADAHAC), In-Home Hospice Nursing Visits (RN/LPN) (HSABAFAL), In-Home Hospice Physician / Nurse Practitioner Visits (HSABAFAM), Bereavement, Grief & Family Support Services (Hospice-Linked) (HLAFAEAO), Hospice & Palliative Respite Care (HSABAGAG)

Keywords

• Hospice care services
• Palliative care
• End-of-life care
• Inpatient hospice
• Bereavement support

Headquarters

HQ city

Pittsburgh

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales

Revenue model

1. Hospice Care Services: Reimbursement-based hospice care services covered primarily through Medicare, Medicaid, and private insurance. The organization also relies on donor support to fund resources and programs for patients and families not covered by insurance, as well as community outreach and educational initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels1 record

Core offering

Family Hospice, Part of UPMC, provides hospice and palliative care services to patients with life-limiting illnesses across seven western Pennsylvania counties. Care is delivered in private homes, skilled nursing facilities, assisted living residences, personal care residences, and hospitals, supplemented by a 12-bed inpatient hospice unit in Lawrenceville, Pittsburgh for short-term acute symptom management. Additional services include bereavement counseling and non-clinical complementary therapies such as pet, art, music, massage, aroma, and reiki.

Product overview

Family Hospice, Part of UPMC, is a healthcare hospice services provider offering a unified portfolio of end-of-life care services. The organization operates Family Hospice West (a service location in Seven Fields, PA) and a 12-bed Lawrenceville Inpatient Unit in Pittsburgh for acute hospice care. Core services include hospice care delivered in homes, skilled nursing facilities, assisted living, and hospitals. Supporting services include bereavement support, complementary therapies (pet-assisted visits, art, music, massage, aroma, and reiki), and the Remembrance Pillow community program. The organization has served western Pennsylvania since 1980.

Differentiator

Problem solved

Functional benefit

Products and services

• Hospice Care Services
• Lawrenceville Inpatient Hospice Unit
• Bereavement Support Services Bereavement counseling and support services provided to families of patients under hospice care, as well as community outreach for individuals experiencing the loss of a loved one; reachable via dedicated phone line (412-572-8829).
• Complementary Therapies Non-clinical complementary services offered to hospice patients, including pet-assisted visits, art therapy, music therapy, massage therapy, aroma therapy, and reiki therapy, intended to enhance quality of life alongside medical hospice care.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Recent moves4 records

Expansion highlights3 records

Direct peers

• Amedisys Hospice (Optum): Major national hospice and home health provider acquired by UnitedHealth/Optum, offering home hospice, inpatient hospice, and skilled nursing facility hospice services with a very similar clinical service mix to Family Hospice.
• Bayada Home Health Care: Large national nonprofit home health and hospice provider with hospice nursing, physician visits, and personal care services directly mirroring Family Hospice's clinical and community-based delivery model.
• VITAS Healthcare (Chemed Corporation): Largest US hospice provider operated by Chemed Corporation, offering hospice services across all four levels of hospice care including inpatient units and home hospice with physician-led teams—closely comparable operating model to Family Hospice.
• Aveanna Healthcare: National hospice and home health provider serving similar patient populations with comparable clinical and physician service offerings including pediatric and adult hospice across multiple care settings.
• Compassus: National hospice, palliative, and home health provider with multi-state coverage including inpatient hospice capabilities; competes in the same multi-setting hospice delivery model Family Hospice operates in.

Broad incumbents

• Encompass Health: Major post-acute and home health/hospide provider operating across the care continuum; hospice segment is directly comparable to Family Hospice while the broader portfolio (inpatient rehab) extends well beyond hospice.
• CenterWell Hospice (Humana): Humana's home health and hospice arm (formerly Kindred at Home), a major national hospice provider with home-based and inpatient hospice offerings that overlap with Family Hospice's services as part of a broader healthcare portfolio.

Regional players

• Penn Medicine Hospice: Academic medical center-affiliated hospice program in eastern Pennsylvania operating under the same nonprofit integrated-health-system model as Family Hospice, providing regional competition in PA.
• Allegheny Health Network Hospice: Western PA-based hospice and palliative care program operated through the Highmark/AHN integrated system; competes directly with Family Hospice across the same Allegheny-region counties.
• Concordia Hospice of Washington (CLM): Western Pennsylvania-based hospice and senior care provider through Concordia Lutheran Ministries, operating in many of the same southwest PA counties as Family Hospice's regional footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/familyhospicepa
• Xx.com/familyhospice

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Hospice