Name

Mitcaps

Legal name

mitcaps GmbH

Website

https://mitcaps.de

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Mitcaps is a German Virtual Network Operator, founded in 2007 and headquartered in Mainz, that delivers hybrid VPN, WAN, and managed network services to internationally operating medium-sized businesses by integrating global carrier infrastructure into customized connectivity solutions.

Ownership category

akta.pro rank

Product category

Managed Telecommunications and Network Services

NAICS

Computer Systems Design and Related Services (54151)

SIC

Communications Services, Nec (4899)

akta.pro primary industry

Neutral Host & In‑Building Connectivity (DAS/Small Cells) (HDAIAGAC)

akta.pro secondary industry

Remote Monitoring & Management (RMM) Services (BPAEABAA)

Keywords

• Managed network services
• Global VPN solutions
• WAN connectivity
• IT full-service management
• Telecommunications consulting

Headquarters

HQ city

Mainz

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Managed Network Services: Ongoing network management, monitoring, and optimization services. Includes centralized operations (SPOC - Single Point of Contact), centralized billing, and continuous network oversight ensuring reliable technology function 24/7/365.
2. Network Infrastructure Solutions: Design, implementation, and deployment of customized VPN, WAN, and site connectivity solutions for medium-sized businesses operating internationally.
3. IT Full-Service: Comprehensive IT services including hardware provisioning (routers), installation, configuration, server hosting, and ongoing support. Modular service offering allowing customers to select specific support areas.
4. Consulting and Advisory: Strategic IT and telecommunications consulting services, including cloud strategy development and technology advisory, with implementation support.

Go-to-market motion2 records

Distribution channels2 records

Marketing channels5 records

Core offering

Mitcaps is a Virtual Network Operator (VNO) that designs, implements, and manages global site-to-site VPN and WAN connectivity for medium-sized businesses, integrating MPLS, IPSec, and point-to-point links from multiple carriers into unified network solutions. The company provides complementary managed services including cloud strategy and migration, IT security, IT management with 24/7 monitoring, and a full-service IT offering acting as an "extended workbench" for customer IT departments.

Product overview

Mitcaps operates as a Virtual Network Operator (VNO) offering a portfolio of interconnected telecommunications solutions for SMEs. The core offerings include Global VPN Solutions for worldwide site connectivity, Cloud Solutions for scalable cloud infrastructure, IT Security for 24/7 protection, IT-Management for network monitoring and server hosting, and IT-Full-Service Provider services as a comprehensive managed services package. The company positions itself as an 'extended workbench' for IT departments, integrating the technologies and infrastructure of global carriers into optimized, high-performance network solutions.

Differentiator

Problem solved

Functional benefit

Products and services

• Globale VPN-Lösungen (Global VPN Solutions) Connects customer locations worldwide using MPLS, IPSec, or point-to-point connections, integrating local network infrastructures from various carriers into a unified, secure global network solution for medium-sized businesses.
• Cloud-Lösungen (Cloud Solutions) Scalable cloud solutions for SMEs, including cloud strategy development and implementation services to support migration to cloud infrastructure.
• Mehr als Beratung (More than Consulting) Premium IT and telecommunications consulting and implementation service combining strategy development with on-site and global execution for tailored customer solutions.
• IT-Security Comprehensive IT security services ensuring customer infrastructure meets demanding performance, flexibility, and availability requirements with 24/7/365 protection.
• IT-Management Network management services including real-time monitoring, server hosting, storage/backup solutions, and ongoing system maintenance delivered by expert teams.
• IT-Full-Service Dienstleister (IT Full-Service Provider) Comprehensive managed services package acting as an "extended workbench" for customer IT departments, covering hardware provisioning, installation, configuration, centralized operations with a single point of contact, and centralized billing.

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CiscocoreTechnology or Integrationmitcaps utilizes Cisco technologies and maintains a Cisco Lab environment for solution design and engineer training. The partnership provides access to Cisco expertise, certifications (CCNA, CCDA), and laboratory resources for designing and implementing customer network solutions. Cisco Lab serves both customer solution development and internal professional development purposes.
• Domain FactoryminorOthersDomain Factory (Oskar-Messter-Straße 33, 85737 Ismaning) provides web hosting services for mitcaps.de website. The hosting relationship is operational infrastructure rather than strategic partnership.
• WS RacingminorOthersmitcaps sponsors WS Racing team, sharing common values of speed, best service, and quality teamwork. The sponsorship aligns with mitcaps' brand positioning around speed, service excellence, and quality.
• KidcareminorOthersmitcaps provides financial support to Kidcare, an organization supporting children in need of care to give them a future worth living. Part of mitcaps' community involvement and corporate social responsibility initiatives.
• Mainz University of Applied Sciences (Deutschlandstipendium)minorOthersmitcaps sponsors the Deutschlandstipendium at Mainz University of Applied Sciences, providing 300 euros per month to selected students in Applied Computer Science. Part of support for young talent and STEM education initiatives.
• Global CarrierscoreTechnology or Integrationmitcaps integrates technologies and infrastructures from global carriers to create optimally tailored network solutions. These carrier relationships enable mitcaps to access telecommunications infrastructure worldwide and offer customers diverse connectivity options (MPLS, IPSec, point-to-point) through a single provider.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Aryaka Networks: Aryaka offers managed SD-WAN and SASE delivered as a fully managed service for global enterprises, closely mirroring Mitcaps' model of being a single managed counterparty for international WAN. The customer segment (multi-site international enterprises) and managed-services delivery model are highly comparable.
• Colt Technology Services: Colt provides managed network and SD-WAN services to mid-market and enterprise customers with international footprints, including in DACH. Its portfolio of MPLS, IP VPN, and cloud connectivity overlaps directly with Mitcaps' Global VPN Solutions offering.
• Masergy Communications: Masergy (now part of Comcast Business) provided managed SD-WAN, UCaaS, and network security to mid-market and enterprise customers, with a strong focus on global site connectivity - the same core use case Mitcaps addresses for the Mittelstand.

Broad incumbents

• GTT Communications: GTT delivers managed global networking, SD-WAN, and security services to enterprise customers, drawing on a Tier 1 IP backbone and carrier partnerships. It competes in the same managed international WAN space as Mitcaps but at significantly larger scale.
• Deutsche Telekom (T Business): Deutsche Telekom's T Business division is the dominant German incumbent for enterprise WAN, VPN, and managed network services. It competes with Mitcaps for the same Mittelstand customers, though typically with standardized rather than tailored solutions.
• BT Global Services: BT operates a large global managed WAN, SD-WAN, and network services business serving multinational enterprises. While far larger, it competes for the same international Mittelstand and enterprise networking wallet, often as the incumbent Mitcaps displaces or augments.
• Orange Business Services: Orange Business provides managed SD-WAN, cloud connectivity, and security services to international enterprises, including in DACH. It targets the same multi-site international networking requirements Mitcaps serves, with comparable MPLS/hybrid offerings.

Regional players

• 1&1 Versatel: 1&1 Versatel is a German B2B connectivity provider offering MPLS, VPN, and dedicated lines to mid-market customers in Germany. It is a regional alternative for the same Mittelstand connectivity use cases Mitcaps addresses, though without mitcaps' global carrier aggregation.
• Plusnet (Germany): Plusnet (a German operator focused on business customers) provides managed connectivity, VPN, and hosting services to German SMEs - directly overlapping with Mitcaps' Mittelstand target segment and product set, although on a Germany-centric footprint.

Emerging players

• Cato Networks: Cato provides a cloud-native SASE platform that is increasingly the alternative to traditional VNO-managed WAN deployments. It competes for the same Mittelstand and mid-market networking budget Mitcaps targets, though via a SaaS rather than carrier-aggregator model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mitcaps