What Servpro Industries does

Servpro Industries, LLC is a private, U.S.-headquartered (Gallatin, Tennessee) franchisor founded in 1967 and currently owned by private equity firm Blackstone. The company licenses the SERVPRO brand and operating system to a network of more than 2,300 individually owned and operated franchise locations across the United States and Canada, generating revenue through franchise fees and royalties while franchisees deliver restoration and cleaning services to residential and commercial customers. Core service lines include water damage restoration, fire and smoke damage restoration, mold remediation, storm and disaster response (including roof tarping and board-up), full reconstruction services, and specialty cleaning (air duct/HVAC, biohazard, sewage, virus/pathogen, document restoration, odor removal), plus general cleaning (carpet, upholstery, ceilings, floors, walls, drapes, blinds). The company also operates traveling national storm damage response teams capable of large-loss commercial deployment beyond any single franchise territory.

The underlying technology platform is relatively lightweight: SERVPRO's principal digital product is the SERVPRO Ready Plan mobile app (launched March 2026), available on iOS, Android, and desktop, which allows commercial customers to store facility information, emergency contacts, and utility shutoff locations and connects them to their local franchise through a Get Help Now button. Operational technology consists of professional field equipment including moisture measurement devices, trailered generators, and whole-house desiccant dehumidifiers. The franchisor entity itself is lean (11-50 employees), reflecting that field service delivery, equipment deployment, and customer engagement are executed at the franchise level rather than centrally. Two legal entities are referenced: Servpro Franchisor, LLC (U.S. franchisor) and Servpro Industries (Canada) ULC (Canadian entity).

The business model is a classic franchise platform: the franchisor captures licensing/royalty revenue from the franchise network, while franchisees generate professional services revenue from end customers on a job-by-job quote basis. Go-to-market operates through (a) the franchise network as the primary distribution channel, (b) local franchise SEO-optimized websites, (c) the corporate servpro.com site and Ready Plan app for lead capture and emergency preparedness, and (d) community partnerships (e.g., Salvation Army, Big Brothers Big Sisters). Customer segments are horizontal: residential property owners (primary) and commercial properties (primary), with a secondary use-case segment of businesses using the Ready Plan app for emergency preparedness. Recent strategic activity under Blackstone ownership has included a C-suite refresh (new CLO in September 2024, new Chairman in July 2025), the March 2026 Ready Plan app launch, and continued franchise unit growth from approximately 2,200 to over 2,300 locations.

Name

Servpro Industries

Legal name

Servpro Franchisor, LLC

Website

https://servprofortpiercene.com

Company type

Private

Founded year

1967

Operating status

Operating

Headcount range

11–50 employees

Short description

Servpro Industries is a Blackstone-owned franchisor of a 2,300+ location North American network delivering residential and commercial restoration, cleaning, and reconstruction services under the SERVPRO brand.

Ownership category

akta.pro rank

Product category

Disaster Restoration and Cleaning Services

NAICS

Management of Companies and Enterprises (551)

akta.pro primary industry

Interior Rebuild & Finishing (Drywall, Flooring, Paint, Trim) (HSAPAOAI)

Keywords

• Restoration services
• Cleaning services
• Water damage repair
• Fire damage restoration
• Mold remediation

Headquarters

HQ city

Port Saint Lucie

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Franchise Operations: SERVPRO operates as a franchisor, with over 2,300 individually owned and operated franchise locations across the United States and Canada. The company generates revenue through franchise fees and licensing from its franchise network.
2. Restoration and Cleaning Services: Franchisees provide restoration and cleaning services including water damage restoration, fire damage restoration, mold remediation, storm damage response, construction, and specialty cleaning services to residential and commercial customers.

Go-to-market motion2 records

Distribution channels1 record

Marketing channels4 records

Core offering

SERVPRO Industries franchises provide residential and commercial restoration and cleaning services, including water damage restoration, fire and smoke damage cleanup, mold remediation, storm and disaster response, reconstruction, and specialty/general cleaning. The company operates through a network of more than 2,300 individually owned and operated franchise locations across the United States and Canada, and recently launched a mobile-first SERVPRO Ready Plan app for emergency preparedness and franchise connection.

Product overview

Servpro Industries operates a franchise network of over 2,300 individually owned franchises across the United States and Canada, providing restoration and cleaning services. The company offers a mobile-first platform called the SERVPRO Ready Plan app that helps businesses prepare for emergencies and connect with their local franchise team. The core service portfolio includes water damage restoration, fire damage restoration, mold remediation, storm/disaster services, construction/reconstruction, and commercial services. These are complemented by specialty cleaning services (air duct/HVAC, biohazard/crime scene, sewage, virus/pathogen, contents restoration, document restoration, odor removal, vandalism/graffiti) and general cleaning services (carpet/upholstery, ceiling/floors/walls, drapes/blinds). The company, backed by Blackstone, competes on service quality and response time as a leader in the damage restoration service market.

Differentiator

Problem solved

Functional benefit

Brands

• SERVPRO Ready Plan: A mobile-first platform designed to help businesses prepare for emergencies and recover faster when disasters strike. Allows organizations to store critical facility information, emergency contacts, and utility shutoff locations in one secure platform while connecting users directly to their local SERVPRO franchise team.

Products and services

• Water Damage Restoration
• Fire Damage Restoration
• Mold Remediation
• Storm and Disaster Services
• Construction Services
• Commercial Services
• Specialty Cleaning
• General Cleaning
• SERVPRO Ready Plan App

Quantifiable outcome

• 4.9 star rating (132 reviews) for SERVPRO of Fort Pierce NE location
• +1 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Scale indicators8 records

Recent moves4 records

Expansion highlights5 records

Broad incumbents

• ServiceMaster Restore: ServiceMaster Restore is the restoration arm of The ServiceMaster Company, offering commercial and residential restoration services across North America. It sits inside a broader home services portfolio (Terminix, Merry Maids) and competes with Servpro across commercial accounts.

Emerging players

• AdvantaClean: AdvantaClean is a franchise system focused on light environmental services — mold remediation, water damage, air duct cleaning, and moisture control. It targets a subset of Servpro's residential service menu and competes for franchisee candidates in similar U.S. markets.
• Rainbow International: Rainbow International is a Neighborly-branded franchise network providing residential and commercial restoration and cleaning services. It shares Servpro's franchise-first model and competes for share within Neighborly's broader home services ecosystem.
• Interstate Restoration: Interstate Restoration is a North American restoration contractor specializing in emergency response and large-loss commercial restoration. It competes with Servpro primarily in the commercial and large-loss segment where national deployment capability matters.
• Steamatic: Steamatic is a U.S. franchise network offering restoration and cleaning services including water, fire, and mold remediation. Overlaps with Servpro in restoration services and competes for franchise owner candidates, though with a smaller footprint.

Direct peers

• Paul Davis Restoration: Paul Davis is a North American franchise network providing residential and commercial restoration, remodeling, and emergency services. It shares Servpro's franchise-based delivery model and overlapping service menu (water, fire, mold, storm) and competes directly for franchisee recruitment in similar geographies.
• PuroClean: PuroClean is a U.S. franchise network of property damage remediation specialists (water, fire, mold, biohazard). It is a fast-growing franchise competitor using a similar franchisor-franchisee structure but at smaller scale than Servpro's 2,300+ network.
• BELFOR: Belfor is the world's largest property restoration company, offering fire, water, storm, and mold remediation through a vertically integrated direct-employee network. It is Servpro's closest competitor in the commercial large-loss segment and competes head-to-head on national deployment capabilities.

Market position

Strengths5 records

Weaknesses5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/profile.php
• LinkedInlinkedin.com/company/servpro-of-fort-pierce-ne

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Servpro Industries