GD Assist

What GD Assist does

GD Assist Limited is a Bangladesh-based healthcare and travel facilitation company headquartered in Dhaka with a regional office in Chattogram, operating as a wholly-owned subsidiary of Green Delta Insurance Company Limited since 2014. The company functions as a service intermediary — not a technology platform — connecting Bangladeshi patients with healthcare services both domestically and across international destinations including India, Thailand, Malaysia, and Singapore. Its core product portfolio spans five revenue streams: medical tourism facilitation (transaction fees from hospital appointments, visa, ticketing, accommodation, and ground transport coordination across Asian medical hubs), TPA/third-party administration services (managed-care fees from insurers and employers for claims adjudication and cashless treatment coordination), a health card membership program (subscription-based discounts on consultations and diagnostics), travel services (transaction fees on air tickets, visa processing, hotel bookings, and holiday packages), and 24/7 air and ground ambulance services (transport fees for emergency medical evacuation).

The business model is multi-engine and sales-led, monetizing through both B2C channels (individual patients and travelers reached via hotline 16457, phone, and website inquiry forms) and B2B channels (corporate clients for TPA and wellness programs, leveraging parent Green Delta Insurance's distribution). Distribution combines direct sales with channel partnerships — including international hospital networks such as Raffles Hospital Singapore, Beacon Hospital Kuala Lumpur, CVSKL Malaysia, Vejthani Hospital Thailand, and 50+ domestic hospitals. The company holds ISO 9001:2015, IATA, ATAB, and Civil Aviation Authority authorizations, plus Superbrands and Diplomatic Council recognition. Underlying technology is non-proprietary; the firm operates as a relationship-driven facilitator with a nascent claims-management software application referenced in privacy disclosures but no disclosed AI, ML, or platform capabilities.

Customers are predominantly Bangladeshi individuals seeking medical treatment abroad and corporate clients needing TPA/employee health benefits administration. Pricing is largely quote-based and not publicly disclosed, with occasional structured packages (e.g., Turkey business delegation tiers at BDT 200K-250K). Notably, the company has demonstrated emergency-response capability — evacuating 48 Bangladeshis from Thailand during the April 2020 COVID-19 crisis — and claims to serve thousands of families and corporate partners across a decade of operations.

Name

GD Assist

Legal name

GD Assist Limited

Website

https://gdassist.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

501–1,000 employees

Short description

GD Assist, a Bangladesh-based subsidiary of Green Delta Insurance Company, provides medical tourism facilitation to Asian hospitals, TPA/claims administration for insurers and employers, health card memberships, and travel and ambulance services to Bangladeshi individuals and corporate clients.

Ownership category

akta.pro rank

Product category

Medical Tourism and Healthcare Assistance Services

NAICS

All Other Travel Arrangement and Reservation Services (561599), Ambulatory Health Care Services (621), Health Care and Social Assistance (62)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090), Transportation Services (4700)

akta.pro primary industry

Insurance, Employer & Government-Sponsored Medical Travel Administrators (THAKAIAO)

akta.pro secondary industries

Cross-Border Telemedicine, Second Opinion & Care Navigation Facilitators (THAKAIAM), Medical Assistance & Telemedicine for Travelers (THACANAE), Ancillary Benefits TPA (Dental/Vision/Life/Accident/Critical Illness) (HLAEALAN), Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Assistance & Claims Management Platforms (FNOL, TPA Tech) (THALALAF)

Keywords

• Medical tourism services
• Healthcare assistance
• Insurance claims administration
• Air ambulance services
• Travel coordination

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Medical Tourism Services: GD Assist earns revenue by facilitating medical tourism — connecting Bangladeshi patients with hospitals in India, Thailand, Malaysia, Singapore, and other countries. Revenue is generated through service fees covering hospital appointments, visa assistance, air ticketing, accommodation, ground transportation, and insurance. The company also earns commissions from partner hospitals and travel service providers.
2. Health Card Service: GD Assist issues health cards that provide members with discounts on medical consultations, diagnostics, and emergency support. The health card membership likely generates recurring subscription or membership fee revenue.
3. TPA (Third-Party Administration) Services: GD Assist manages insurance claims, hospital coordination, and cashless treatment for individuals and corporate clients. Revenue is derived from administrative fees charged to insurance companies and employers for processing health claims, managing GOP (Guarantee of Payment), and coordinating healthcare access.
4. Travel Services: Revenue is generated from air ticket booking, visa processing, hotel reservations, holiday package sales, and travel insurance. GD Assist acts as an intermediary, earning commissions or service fees on each booking or transaction.
5. Air & Ground Ambulance Services: GD Assist offers 24/7 emergency medical transport via air and ground ambulances, generating revenue from transport fees charged to patients requiring emergency evacuation or repatriation.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

GD Assist is a healthcare and travel management service provider operating as a one-stop medical tourism and TPA intermediary. It connects Bangladeshi patients with partner hospitals in India, Thailand, Malaysia, and Singapore, providing end-to-end support including hospital selection, doctor appointments, visa processing, air ticketing, accommodation, ground transport, and post-operative follow-up. Alongside medical tourism, GD Assist offers 24/7 air and ground ambulance services, a Health Card membership program, doctor second opinion and telemedicine consultations, third-party administrator (TPA) insurance claims management for individuals and corporates, and travel services such as visa assistance, hotel booking, and holiday packages.

Product overview

GD Assist is a comprehensive healthcare and travel management service provider offering a wide range of medical value-added services. The company operates as a one-stop solution combining healthcare and travel services: core healthcare offerings include Air & Ground Ambulance, Health Card Service, Pharmacy, Medical Tourism, Doctor Second Opinion, Tele Medicine, Meet The Consultant, and TPA Service (Third-Party Administration); travel services include Travel Package, Air Ticket & Visa, and Hotel Booking. The portfolio is unified under a single platform approach, managing everything from consultation and hospital appointments to visa processing, ticketing, accommodation, and insurance. A software application called 'Health Claim Manager / Solution de santé' is also referenced in their Privacy Policy.

Differentiator

Problem solved

Functional benefit

Products and services

• Air & Ground Ambulance 24/7 emergency medical transport services providing air and ground ambulance for fast and reliable emergency medical transport and patient evacuation.
• Health Card Service Membership card providing exclusive discounts on medical services, consultations, diagnostics, and emergency support for affordable and accessible healthcare.
• Medical Tourism / Medical Travel Medical tourism services including visa help, air tickets, insurance, and hospital coordination for Bangladeshi patients seeking world-class treatment abroad in India, Thailand, Malaysia, and Singapore.
• Doctor Second Opinion Second medical opinion service connecting patients with international specialists for accurate diagnoses and confident medical decisions.
• Telemedicine Telemedicine and virtual consultation services for remote medical consultations with healthcare professionals.
• Meet The Consultant Consultant meeting service connecting patients with medical professionals for personalized in-person consultations.
• TPA Service (Third-Party Administration) Third-party administration services managing insurance claims, hospital coordination, and cashless treatment for individuals and corporates, including GOP for cashless treatments, health claim settlement, and medicine delivery across 50+ partnered domestic hospitals.
• Travel Package Customized holiday/travel packages with flight, hotel, visa, and insurance support for safe and hassle-free leisure journeys.
• Air Ticket & Visa Visa processing, travel insurance, and air ticket support services for smooth and worry-free travel.
• Hotel Booking Hotel accommodation booking services with special discounts for medical travelers.
• Pharmacy Pharmacy services through Aster Pharmacy Bangladesh partnership offering genuine medicines, expert pharmacist support, and reliable healthcare.

Quantifiable outcome

• Over a decade of experience connecting Bangladeshi patients with world-class international healthcare
• +3 more outcomes

Named customers3 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Twelve partnerships are on record, tiered core and minor.

• Vejthani Hospital (Bangkok, Thailand)coreStrategic or Co-development Partner · 8 May 2017Vejthani Hospital in Bangkok, Thailand is one of GD Assist's partner hospitals. Dr. Itsara Anongjanya, a Hematologist from Vejthani Hospital, conducted free consultation sessions for corporate employees in Dhaka during GD Assist's World Thalassemia Day 2017 observance.
• R&R AviationcoreChannel Partner/ Reseller/ Distributor · 1 January 2015R&R Aviation signed an agreement with GD Assist during a visit from Malaysia specialists in 2015. The partnership likely involves air ambulance and emergency evacuation transport services.
• MHTC (Malaysia Healthcare Travel Council)coreStrategic or Co-development Partner · 1 January 2015MHTC (Malaysia Healthcare Travel Council) CEO visited GD Assist in April 2015, indicating a strategic relationship between GD Assist and Malaysia's official healthcare travel promotion body.
• Aster Pharmacy BangladeshminorStrategic or Co-development PartnerAster Pharmacy Bangladesh, described as the country's first international chain pharmacy, offers genuine medicines, expert pharmacist support, and reliable healthcare under one roof. GD Assist partners with Aster Pharmacy to provide pharmacy services as part of its healthcare offerings.
• CVSKL (Cardiac Vascular Sentral Kuala Lumpur)coreStrategic or Co-development PartnerGD Assist has partnered with CVSKL (Cardiac Vascular Sentral Kuala Lumpur), a state-of-the-art cardiac hospital, to provide GD Assist clients access to advanced cardiac care and treatment in Malaysia.
• Beacon Hospital (Kuala Lumpur, Malaysia)coreStrategic or Co-development PartnerBeacon Hospital is a specialist cancer hospital in Kuala Lumpur, Malaysia. GD Assist facilitates patient referrals to Beacon Hospital for advanced oncology treatments including CyberKnife Radiosurgery, SBRT, IMRT/IGRT. Dato' Dr. Mohamed Ibrahim A Wahid, a Consultant Clinical Oncologist from Beacon Hospital, has been featured in GD Assist's educational content.
• Raffles Hospital (Singapore)coreStrategic or Co-development PartnerGD Assist has partnered with Raffles Hospital, a JCI-accredited full-service private hospital in Singapore offering comprehensive specialist services. GD Assist provides consultation and packages to patients traveling to Raffles Hospital for medical treatment, with over 35% of Raffles Hospital's patients being foreigners.
• International Hospitals in India, Thailand, Malaysia, SingaporecoreStrategic or Co-development PartnerGD Assist maintains a wide network of partner hospitals in India, Thailand, Malaysia, and Singapore. The company selects hospitals based on rigorous performance criteria and facilitates doctor appointments, consultations, and treatments across specialties including cardiology, oncology, orthopedics, and general surgery.
• TPA Overseas PartnerscoreStrategic or Co-development PartnerGD Assist's TPA service page lists 10 overseas partner entities (logos displayed) for international emergency medical evacuation and repatriation services, as well as 50+ listed local hospitals in Bangladesh for cashless treatment and health claim settlement.
• Eurohealth SystemsminorStrategic or Co-development PartnerEurohealth Systems is listed in GD Assist's gallery as a signing partner, indicating a formal business partnership or collaboration agreement.
• Dhaka BankminorStrategic or Co-development PartnerDhaka Bank signed a partnership agreement with GD Assist as shown in the company's gallery, suggesting a corporate banking and financial services partnership.
• Green Delta Insurance Company LimitedcoreOthersGD Assist is a subsidiary (100% owned) of Green Delta Insurance Company Limited, Bangladesh's largest non-life insurance company. This parent-subsidiary relationship provides GD Assist with access to Green Delta's corporate client base, insurance products, TPA expertise, and brand credibility. GD Assist follows in the footsteps of its mother organization in conducting CSR activities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• International SOS: Global medical and travel assistance, evacuation, telemedicine, and security services provider. Overlaps with GD Assist on travel-medical assistance, air ambulance coordination, and cross-border healthcare navigation, but at global scale across many client types.

Direct peers

• Paramount Health Services & Insurance TPA: Indian TPA providing cashless hospitalization, claims management, and wellness programs. Direct peer on TPA services, employer health administration, and network management similar to GD Assist's domestic hospital network.
• MediGlobe International: Medical tourism facilitator connecting patients to international hospitals with cross-border coordination. Comparable to GD Assist's medical tourism facilitation, hospital selection, and travel-logistics bundling, operating in similar outbound markets.
• MedExcel Health Insurance TPA: India-based TPA providing cashless hospitalization and claim administration. Comparable on TPA service model, hospital network curation, and corporate client focus similar to GD Assist's Bangladesh TPA offering.
• Vidal Health Insurance TPA Private Limited: India-headquartered TPA offering claims administration, hospital networking, and corporate wellness. Closely comparable to GD Assist's TPA, hospital-network, and corporate-client business lines across the South Asian market.
• PlacidWay Medical Tourism: Global medical tourism marketplace connecting patients with international providers. Directly comparable to GD Assist on outbound medical travel facilitation, hospital network curation, and bundled travel services.
• Medi Assist Healthcare Services: India's largest TPA and corporate health benefits administrator. Directly comparable to GD Assist on the TPA, cashless claims, and employer-sponsored health benefits side, and a regional benchmark for South Asian TPA scale.

Others

• Aster DM Healthcare: Hospital and pharmacy chain operating internationally, partnered with GD Assist via Aster Pharmacy Bangladesh. Adjacent comparator: a healthcare provider that both competes for medical tourism flows and partners as a supplier within facilitators' networks.

Regional players

• Malaysia Healthcare Travel Council (MHTC) partners: Malaysia's official healthcare travel promotion body coordinating inbound patients and Bangladeshi facilitators like GD Assist. Adjacent in that MHTC actively routes Bangladeshi patients through facilitators with similar outbound-travel coordination roles.

Emerging players

• Hope Medical Assistance: Medical tourism and travel assistance provider connecting patients to international treatment. Comparable on outbound patient coordination, hospital selection, and travel logistics for South Asian patients seeking overseas care.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat6 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/greendeltaassist
• LinkedInlinkedin.com/company/gd-assist

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about GD Assist