Lekarna Ljubljana

What Lekarna Ljubljana does

Lekarna Ljubljana is the largest public pharmacy institute in Slovenia, established in 1995 by the City Municipality of Ljubljana as a public institution (javni zavod) under the Pharmacy Practice Act. It operates a network of 55 pharmacy units and branches across Ljubljana and 19 surrounding municipalities, complemented by the Spletna lekarna online pharmacy serving customers nationwide with home delivery or personal pickup, plus Slovenia's first telepharmacy service (Farmacevt odgovarja) for remote consultations with licensed pharmacists.

The core operations span prescription dispensing (3.5 million prescriptions processed in 2025), over-the-counter retail (medical devices, dietary supplements, cosmetics, homeopathy, veterinary, mother-and-child, eco products), pharmaceutical services (health measurements, counseling, telepharmacy), and proprietary manufacturing through the Galenski laboratorij — the only EU GMP-certified galenic laboratory in Slovenia, producing 130+ products including five with marketing authorization. Technology infrastructure includes pharmacy robots for automated dispensing, an e-commerce platform with loyalty program integration (Kartica zvestobe, 189,000+ members), and a quality management system certified to ISO 9001 since 2013.

Revenue of €211.3 million in 2025 is generated primarily through transaction-based dispensing fees from the national health insurance system plus patient co-payments, OTC retail margins, galenic product sales, and professional service fees. The wholly-owned subsidiary LL Grosist supports wholesale supply chain operations. The institution is directed by Sašo Rink and operates without external shareholders, reinvesting surpluses into public healthcare service expansion rather than profit distribution.

Name

Lekarna Ljubljana

Legal name

Lekarna Ljubljana

Website

https://lekarnaljubljana.si

Company type

Private

Founded year

1995

Operating status

Operating

Headcount range

101–250 employees

Short description

Lekarna Ljubljana is the largest public pharmacy institute in Slovenia, operating 55 pharmacy units across Ljubljana and 19 surrounding municipalities. It dispenses prescription and OTC medications, manufactures galenic products in Slovenia's only EU GMP-certified laboratory, and serves consumers and healthcare providers via physical retail, online, and telepharmacy channels.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Pharmaceutical Preparation Manufacturing (325412)

SIC

Retail-Drug Stores And Proprietary Stores (5912), Pharmaceutical Preparations (2834), Wholesale-Drugs, Proprietaries & Druggists' Sundries (5122)

akta.pro primary industry

Retail & Community Pharmacies (Chain/Independent) (HLAFALAA)

akta.pro secondary industries

Pharmacy & Health Essentials Delivery (CRAFAFAI), Dermatology & Acne Prescribing + Pharmacy Delivery Platforms (HLALAIAK), Health, Wellness & Pharmacy Marketplaces (CRAFABAF), Health & Pharmacy Omnichannel (CRAFAEAK)

Keywords

• Retail pharmacy services
• Prescription dispensing
• Galenic manufacturing
• Telepharmacy consultations
• Pharmaceutical retail

Headquarters

HQ city

Ljubljana

HQ country

Slovenia

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Medication Dispensing: Dispensing prescription medicines to patients, processing 3.5 million prescriptions annually. Revenue generated through national health insurance system and patient co-payments.
2. Over-the-Counter (OTC) Products: Retail sale of OTC medications, medical devices, dietary supplements, cosmetics, and other health products across 55 pharmacy units and online store.
3. Galenic Products Manufacturing: Production and sale of galenic medicines and health products through in-house Galenic Laboratory. Includes over 130 products, five with marketing authorisation.
4. Pharmaceutical Services: Health measurements, counselling services, telepharmacy consultations, pharmaceutical care services, and professional advice.

Pricing tiers

Distribution channels3 records

Marketing channels10 records

Core offering

Lekarna Ljubljana operates Slovenia's largest public pharmacy network, dispensing prescription and over-the-counter medications, medical devices, dietary supplements, cosmetics, homeopathic remedies, veterinary products, and mother-and-child care products through 55 physical pharmacy units and an online pharmacy. It also runs an EU GMP-certified galenic laboratory producing 130+ compounded pharmaceutical products, offers telepharmacy consultations, and provides health measurement and counseling services to the general public and healthcare institutions.

Product overview

Lekarna Ljubljana operates as a network of 55 pharmacies across Slovenia, functioning as a unified ecosystem of pharmacy services. The core offering is the Spletna lekarna (Online Pharmacy) e-commerce platform integrated with physical pharmacy units. The service portfolio includes prescription and OTC medications, medical devices, nutritional supplements, cosmetics, homeopathy, veterinary products, mother/child products, and eco products. Proprietary offerings include the Galenic Laboratory line of compounded products (130+ formulations), supported by services such as the Kartica zvestobe loyalty program, telepharmacy consultations (Farmacevt odgovarja), health measurements and counseling, and travel pharmacy kits. The business model combines physical retail presence with online commerce capabilities.

Differentiator

Problem solved

Functional benefit

Brands

• Spletna lekarna: Online pharmacy service allowing customers to obtain professional advice and purchase products remotely
• Kartica zvestobe

Products and services

• Spletna lekarna (Online Pharmacy) E-commerce platform allowing customers to purchase medications, health products, cosmetics, and supplements online with home delivery or personal pickup at Lekarna Miklošič across Slovenia.
• Zdravila (Medications — prescription and OTC) Prescription and over-the-counter medications for human and veterinary use, dispensed by licensed pharmacists across pharmacy units and via the online pharmacy.
• Medicinski pripomočki (Medical Devices) Medical equipment and devices available with or without prescription, including diagnostic tools and supportive health products for retail and online customers.
• Prehrana in dodatki (Nutrition and Supplements) Food supplements, nutritional products, vitamins, minerals, and special medical purpose foods sold through pharmacy units and the online store.
• Kozmetika (Cosmetics) Dermatological and general cosmetics including brands like La Roche-Posay, Avène, Bioderma, Eucerin, and Vichy sold across the pharmacy network and online.
• Homeopatija (Homeopathy) Homeopathic remedies and preparations for various health conditions available through the pharmacy network and online store.
• Veterina (Veterinary) Veterinary medications and health products for animals sold at pharmacy units and through the online pharmacy.
• Mama in otrok (Mother and Child) Products for pregnancy, infant care, and children's health including baby food and care products sold through pharmacy units and online.
• Galenski laboratorij (Galenic Laboratory Products) In-house pharmaceutical manufacturing producing 130+ galenic products including five with marketing authorisation; the largest galenic laboratory in Slovenia and the only one with EU GMP certification.
• Farmacevt odgovarja (Pharmacist Answers / Telepharmacy) Telepharmacy consultation service allowing customers to submit health questions to pharmacists via email and receive professional advice from home.
• Meritve in svetovanje (Health Measurements and Counseling) Health screening and counselling services including blood pressure monitoring, blood glucose testing, venous flow measurement with pletizmograph, and pharmacist consultations.
• Kartica zvestobe (Loyalty Card Program) Loyalty program with 189,000+ members offering discounts of up to 15% on select products, redeemable loyalty points (jabolka zvestobe), and access to exclusive promotions.
• Potovalna lekarna (Travel Pharmacy) Specialised kits and products for travel health needs including motion sickness remedies and travel medications available through the online and physical pharmacy network.
• Eko izdelki (Eco Products) Environmentally friendly and sustainable health and wellness products sold through the online pharmacy.
• Darilni boni (Gift Vouchers) Gift certificates available for purchase and use at Lekarna Ljubljana pharmacy units and the online store.

Quantifiable outcome

• 211.3 million EUR operating revenue in 2025
• +3 more outcomes

Named customers1 record

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• Mestna občina Ljubljana (City Municipality of Ljubljana)coreStrategic or Co-development PartnerThe City Municipality of Ljubljana is the founder and owner of Lekarna Ljubljana as a public institution. Established the pharmacy via the Decree on the Establishment of the Public Institution Lekarna Ljubljana, providing foundational public mandate to operate pharmacy services as public service under the Pharmacy Practice Act.

Scale indicators9 records

Recent moves7 records

Expansion highlights5 records

Emerging players

• Pharmacy2U: UK-based online pharmacy with NHS repeat prescription service and direct-to-consumer delivery. Comparable as a digital pharmacy platform addressing prescription and OTC delivery.

Direct peers

• DocMorris: European online pharmacy marketplace with home delivery and telepharmacy capabilities. Directly comparable to Lekarna Ljubljana's online pharmacy (Spletna lekarna) and e-commerce operations.
• Shop Apotheke: European online pharmacy retailer offering OTC drugs, supplements, and beauty products with home delivery. Comparable online pharmacy model with overlapping customer segments.
• Lekarna Maribor: Public pharmacy institution in Slovenia operating a network of retail pharmacies. Directly comparable as a similarly structured public pharmacy chain serving a different Slovenian urban market.

Broad incumbents

• Walgreens Boots Alliance: Global pharmacy retail and wholesale operator. Comparable as a large-scale, multi-format pharmacy chain with integrated distribution and digital services.
• Apotek Hjärtat: Largest pharmacy chain in Sweden, originally spun off from a state monopoly. Comparable as a chain pharmacy operator with strong retail presence and digital pharmacy services.
• Phoenix Group: European pharmaceutical wholesale and pharmacy retail operator with pan-European retail brands. Comparable in vertical integration across wholesale and retail pharmacy operations.
• Celesio: European pharmaceutical distribution and pharmacy retail group (now part of McKesson). Comparable in combining wholesale pharmaceutical distribution with pharmacy retail across multiple European markets.

Regional players

• Farmadent: Slovenian pharmacy chain with multiple retail locations. Comparable in operating model and product mix within the same Slovenian market as Lekarna Ljubljana.
• dm drogerie markt: European drugstore chain operating across Central Europe including Slovenia. Comparable in retail sale of health products, supplements, and cosmetics, though without prescription dispensing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/channel/UCJx5B3vNt0nC3Q7fasJ6-bA
• Facebookfacebook.com/spletnalekarnaljubljana
• LinkedInlinkedin.com/company/lekarna-ljubljana
• Instagraminstagram.com/lekarnaljubljana
• Xx.com/lekarnalj

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lekarna Ljubljana