itravel2000
itravel2000 is a Canadian online travel agency founded in 1995 that retails vacation packages, flights, hotels, cruises, and car rentals to Canadian leisure travelers through a hybrid self-serve website and contact-center platform supported by 150+ travel professionals.
- Company typePrivate
- Founded1995
- HeadquartersMississauga, Canada
- Headcount101–250
- GTM typeB2C
- OfferingServices
What itravel2000 does
itravel2000, legally operated by H.I.S Canada Travel Inc., is a Canadian online travel agency founded circa 1995 and headquartered in Etobicoke, Ontario, that retails vacation packages, flights, hotels, cruises, and car rentals to individual Canadian leisure travelers. The company serves domestic consumers through a hybrid go-to-market model combining a self-serve e-commerce website with an assisted-sales contact center (1.866.WOW.DEAL) staffed by more than 150 travel professionals, supported by 15 Canadian gateway departure cities, multi-provincial licensing (TICO Ontario #50012834, Quebec #703376, BC #3597), and a French-language site under the "Voyages itravel2000" DBA. Customer segments span leisure travelers, families, group organizers, destination-wedding couples, and premium/luxury seekers, with concentration on Caribbean, Mexico, Dominican Republic, Jamaica, US cities, and European destinations.
The core technology is an OTA booking platform with live integrations into seven major Canadian tour operators (Sunwing, Air Canada Vacations, WestJet Vacations, Transat, Sunquest, Hola Sun, Caribe Sol) and seven airlines (Air Canada, WestJet, Transat, Delta, American Airlines, United, Lufthansa). Proprietary features include the Best Price Calendar (flexible-date pricing tool), Best Price Guaranteed (price-match policy), the 12 Month Payment Plan (instalment financing), TripBook (self-service reservation portal), and E-Documents (electronic ticket delivery approximately 14 days pre-departure). Ancillary services are delivered through partnerships: Manulife for travel insurance across four coverage tiers, and Park'N Fly for airport parking across six Canadian airports.
The revenue model is multi-stream and transaction-based. The firm earns commissions from tour operators, airlines, cruise lines, car rental companies, and hotels on bookings made through the platform, layered with professional service fees that range from $25 CAD per person on Air-Only and Hotel/Car reservations, $30 CAD per person on pre-packaged vacations, and $75 CAD per person on cruises and tours. Additional revenue is generated through affiliate commissions from Manulife insurance distribution and Park'N Fly parking referrals, plus on-site advertising opportunities on itravel2000.com. The firm charges change/correction fees of $25-$300 CAD and cancellation fees of $50-$100 CAD, with a 3% merchant fee on in-house charges and GST applied across fees.
itravel2000 firmographics
Firmographics- Name
- itravel2000
- Legal name
- H.I.S Canada Travel Inc.
- Website
- https://itravel2000.com
- Company type
- Private
- Founded year
- 1995
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- itravel2000 is a Canadian online travel agency founded in 1995 that retails vacation packages, flights, hotels, cruises, and car rentals to Canadian leisure travelers through a hybrid self-serve website and contact-center platform supported by 150+ travel professionals.
- Ownership category
- akta.pro rank
itravel2000 industry classification
Industry- Product category
- Online Travel Agency
- NAICS
- Travel Agencies (561510), Travel Agencies (56151), Tour Operators (56152)
- SIC
- Services-Amusement & Recreation Services (7900), Retail-Catalog & Mail-Order Houses (5961)
- akta.pro primary industry
- Bespoke Multi-Day Itinerary Planning & Custom Tour Design (THAJALAB)
- akta.pro secondary industries
- Trip Planning & Itinerary Design (HSACAKAA), Itinerary Management & Trip Collaboration Apps (THALAMAE), Trip Cancellation/Interruption & Refund Protection Platforms (THALALAB)
Keywords
Where itravel2000 is headquartered
LocationHeadquarters
- HQ city
- Mississauga
- HQ country
- Canada
- HQ region
- North America
Offices2 records
Markets served
itravel2000 business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Supply Chain, Marketing or Sales, Technology or R&D, Operations
Revenue model
- Travel Agency Commissions: Earns commissions from tour operators (Sunwing, Air Canada Vacations, WestJet Vacations, Transat, Sunquest, Hola Sun, Caribe Sol), airlines, cruise lines, car rental companies, and hotels for bookings made through the platform.
- Professional Service Fees: Charges professional fees on all bookings: Air Only reservations $25 CAD per person, Hotel and Car rentals $25 CAD per person, Pre-packaged Vacations $30 CAD per person, Cruises and Tours $75 CAD per person. Additional fees for changes, corrections ($25-$300 CAD per person), and cancellations ($50-$100 CAD per person). In-house charges subject to 3% merchant fee.
- Partner Commissions - Park'N Fly: Revenue from airport parking partner Park'N Fly through customer referrals and bookings made through the itravel2000 platform.
- Travel Insurance Distribution: Partners with Manulife to offer travel insurance products, earning distribution commissions on insurance policies sold.
- Advertising Revenue: Offers advertising opportunities for brands to engage customers during travel exploration and booking phases on itravel2000.com.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Transaction based/ take rate | Pay-as-you-go | Air Only Reservations |
| Transaction based/ take rate | Pay-as-you-go | Hotel and Car Rental Bookings |
| Transaction based/ take rate | Pay-as-you-go | Pre-packaged Vacations |
| Transaction based/ take rate | Pay-as-you-go | Cruises and Tours |
| Transaction based/ take rate | Pay-as-you-go | Changes and Corrections |
| Transaction based/ take rate | Pay-as-you-go | Cancellation Fees |
| Transaction based/ take rate | Pay-as-you-go | In-house Charges |
| Subscription | Monthly | Monthly Payment Plan |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
itravel2000 product offering
Product offeringCore offering
itravel2000 is a Canadian online travel agency that retails vacation packages, flights, hotels, cruises, and car rentals sourced from major tour operators and airlines. It combines self-serve online booking with assisted sales via a contact center staffed by 150+ travel professionals.
Product overview
ITravel2000 is an online travel agency operating as a single unified platform that aggregates and retails travel products from multiple suppliers. The core offering consists of vacation packages, flight + hotel bookings, flights, hotels, cruises, and car rentals. The platform differentiates through value-added services including a Best Price Calendar tool, All Inclusive vacation bundles, Group Travel planning, and Last Minute Deals. Additional services include travel insurance through Manulife, gift cards (ITRAVEL2000 and TRAVELCASH brands), E-Documents for electronic ticket delivery, and a TripBook customer portal for booking management. The company also offers airport parking through a Park'N Fly partnership. Pricing is primarily in Canadian Dollars with professional service fees ranging from $25-$300 CAD depending on booking type.
Differentiator
Problem solved
Functional benefit
Products and services
- Vacation Packages Pre-packaged travel bundles combining flights, hotels, and often meals/transfers for all-inclusive or package vacations to destinations like Caribbean, Mexico, and Dominican Republic.
- Flight + Hotel Dynamic packaging option combining separate flight and hotel bookings into a customized vacation package.
- Flights Airline ticket bookings including domestic and international routes on carriers such as Air Canada, WestJet, Transat, Delta, American Airlines, United, and Lufthansa.
- Hotels Hotel reservations and bookings at various accommodation types across global destinations.
- Cruises Cruise vacation packages including cabin bookings, cruise line flight arrangements, and port itineraries.
- Cars (Car Rentals) Vehicle rental services for travelers requiring ground transportation at destinations.
- Group Vacations Specialized booking services for group travel including destination weddings, family reunions, and corporate group trips.
- All Inclusive Vacations Vacation packages bundling accommodations, meals, beverages, and often activities under a single price.
- Gift Cards ITRAVEL2000 and TRAVELCASH branded gift cards redeemable for travel products and services.
- Travel Insurance Travel protection coverage offered through Manulife, including emergency medical, trip cancellation, interruption, and baggage coverage.
- Park'N Fly Airport parking service partnership offering self-park and valet options at Canadian airports including Toronto, Edmonton, Montreal, Vancouver, Ottawa, and Halifax.
Quantifiable outcome
- 94% customer satisfaction rating
- +3 more outcomes
Companies that use itravel2000
Customer profileNamed customers4 records
Segments4 records
Ideal customer profiles2 records
itravel2000 technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
itravel2000 partnerships and signals
Strategic signalPartnerships
Three partnerships are on record, tiered minor and core.
- Park'N FlyminorAirport parking partnership offering customers one of the lowest cost parking options at or near major Canadian airports. Park'N Fly provides valet 'Drop'N Go' service and self-park options with 24/7 shuttle service. Locations include Toronto, Edmonton, Montreal, Vancouver, Ottawa, and Halifax airports. Partnership allows itravel2000 to offer bundled travel services including airport parking.
- Manulife (Manuvie Mondiale)coreTravel insurance partnership offering Manulife travel insurance products to Canadian travelers. Products include Complete Package, Non-Medical Package, Medical Package, and Premium tiers. Coverage options include emergency medical, trip cancellation, trip interruption, missed connections, delayed return, lost/damaged baggage, and flight/accident coverage. Insurance available through contact center or online booking process.
- SickKids FoundationminorCharitable sponsorship partnership supporting SickKids hospital. itravel2000 displays SickKids logo on website as proud sponsor, demonstrating corporate social responsibility and community engagement.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
itravel2000 competitors and assessment
Company assessmentDirect peers
- TripCentral.ca: Canadian online travel agency selling vacation packages, flights, and cruises. Comparable as a Canadian-focused OTA targeting leisure travelers with sun destination packages from major tour operators.
- SellOffVacations.com: Canadian online travel agency selling discounted vacation packages, flights, hotels, and all-inclusive trips to sun destinations. Directly comparable in business model, customer base (Canadian leisure travelers), and product mix (Caribbean, Mexico, DR packages from major tour operators).
- TravelBrands: Canadian travel distribution company offering vacation packages, flights, hotels, cruises through affiliated brands including Red Label Vacations. Closely comparable given shared operating environment, Canadian consumer base, and similar multi-brand distribution structure.
- FlightNetwork: Canadian online travel agency offering flights, hotels, vacation packages, and car rentals. Comparable as a homegrown Canadian OTA with similar distribution model, supplier partnerships, and target market of Canadian leisure travelers.
- CAA Travel (Canadian Automobile Association): Canadian travel agency division offering vacation packages, cruises, flights, hotels, and travel insurance to CAA members. Directly comparable on Canadian consumer base, sun destination packages, and bundled insurance and tour products.
- Red Tag Vacations: Canadian travel agency specializing in vacation packages, all-inclusive resorts, flights, and cruises to sun destinations. Directly comparable on Canadian focus, tour-operator–sourced inventory, and customer segment (Canadian families and leisure travelers).
Broad incumbents
- Booking.com: Global OTA with strong Canadian presence in hotel, flight, and attraction bookings. Competes for the same Canadian leisure traveler wallet share with superior technology, mobile app, and rewards program, though less focused on Canadian tour-operator vacation packages.
- Flight Centre Travel Group (Canada): Global travel agency retailer with a large Canadian retail and online presence. Comparable in customer base and product mix but operates at much greater scale with corporate, leisure, and wholesale travel divisions beyond itravel2000’s consumer focus.
- Expedia.ca: Canadian arm of global OTA Expedia Group, offering flights, hotels, vacation packages, and car rentals. Comparable product offering and Canadian consumer base, but at vastly larger scale and with broader inventory and mobile-first technology.
Others
- Sunwing Vacations: Canadian tour operator and now part of the WestJet Group, selling all-inclusive vacation packages directly to consumers. Functions both as a key supplier to itravel2000 and as an adjacent competitor with its own direct-to-consumer booking platform.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
itravel2000 social profiles
Digital presenceitravel2000 compliance and trust
Trust signalCompliance2 records
itravel2000 financial estimates
Financial estimateRevenue estimate
Valuation estimate
itravel2000 leadership team
Management profileNumber of profiles
itravel2000 funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
itravel2000 M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about itravel2000
What does itravel2000 do?
itravel2000 is a Canadian online travel agency that retails vacation packages, flights, hotels, cruises, and car rentals sourced from major tour operators and airlines. It combines self-serve online booking with assisted sales via a contact center staffed by 150+ travel professionals.
Is itravel2000 a public or private company?
itravel2000 is a private company. It is classified as corporate owned and is currently operating.
When was itravel2000 founded?
itravel2000 was founded in 1995. It employs 101 to 250 people.
Where is itravel2000 based?
itravel2000 is headquartered in Mississauga, Canada, in the North America region.
How does itravel2000 make money?
Five revenue lines are on record. Travel Agency Commissions are the primary driver. The others are professional Service Fees, partner Commissions - Park'N Fly, travel Insurance Distribution and advertising Revenue.
Who are itravel2000's main competitors?
Direct peers on record are TripCentral.ca, SellOffVacations.com, TravelBrands, FlightNetwork, CAA Travel (Canadian Automobile Association) and Red Tag Vacations. Broad incumbents are Booking.com, Flight Centre Travel Group (Canada) and Expedia.ca. Sunwing Vacations is listed as an others.
Does itravel2000 have an API?
No public API is recorded for itravel2000.
What industry is itravel2000 in?
itravel2000's product category is Online Travel Agency. Its primary akta.pro industry code is THAJALAB, Bespoke Multi-Day Itinerary Planning & Custom Tour Design, with a secondary code of HSACAKAA, Trip Planning & Itinerary Design. Its NAICS code is 561510 and its SIC code is 7900.