Vancouver Infectious Diseases Centre

What Vancouver Infectious Diseases Centre does

Vancouver Infectious Diseases Centre (VIDC) is a registered Canadian charitable non-profit organization founded in 2000, providing multidisciplinary infectious disease care to patients living with HIV, Hepatitis C (HCV), Hepatitis B, sexually transmitted infections, and complex bacterial and tropical diseases. The organization is structured around a proprietary "Four-Legged Chair" care model that simultaneously addresses medical, psychological, addiction-related, and social needs of patients under one roof, paired with an EnTEnTE (Engage, Test, Engage, Treat, Engage) protocol designed for long-term patient engagement and treatment adherence.

VIDC's core service stack comprises clinical consultations (HCV/HIV diagnosis, treatment planning, long-term management using novel antiviral therapies, and FibroScan-based non-invasive liver fibrosis assessment), Community Pop-Up Clinics (CPCs) — weekly off-site point-of-care HCV and HIV testing events held at shelters, community centers, and soup kitchens in Vancouver's Downtown Eastside (DTES) with antibody results delivered within 10 minutes — and ancillary support services including paperwork assistance for housing/disability/pension applications, weekly peer-led patient support groups, naloxone training for harm reduction, and COVID-19 and flu vaccinations. The organization also conducts sponsor-initiated and investigator-initiated clinical research. Two physical delivery sites (1177 Hornby Street headquarters and the Vancouver Urban Health Centre satellite at 219 Main Street) are supplemented by telehealth services reaching Kelowna and other interior BC communities, and additional CPCs in New Westminster, Chilliwack, and Abbotsford.

VIDC's business model is hybrid: clinical consultations are fully reimbursed under British Columbia's Medical Services Plan (MSP) for eligible residents with a valid referral, while community testing, naloxone training, and support services are provided free of charge. Additional revenue sources include charitable donations (via GoFundMe and in-kind contributions), research grants tied to clinical trial participation (with patient compensation of $20–$50 per study visit), and grants/sponsorships from pharmaceutical partners. The organization is not investment-backed, has no parent company, and is governed independently by a board with Dr. Brian Conway serving as President and Medical Director. The team comprises approximately 18–20 staff including three physicians (Drs. Conway, Truong, Dhillon), four nurses, three research staff, and administrative and outreach personnel.

Name

Vancouver Infectious Diseases Centre

Legal name

Vancouver Infectious Diseases Centre

Website

https://vidc.ca

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Vancouver Infectious Diseases Centre is a charitable non-profit clinic founded in 2000 that delivers multidisciplinary HIV and Hepatitis C care to marginalized populations in Vancouver's Downtown Eastside through its proprietary Four-Legged Chair model and weekly community pop-up testing clinics.

Ownership category

akta.pro rank

Product category

Infectious Disease Healthcare Services

NAICS

Offices of Physicians (6211)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

HIV/AIDS Medicine (HLAKAGAB)

akta.pro secondary industry

Hepatology (Viral Hepatitis) (HLAKAGAC)

Keywords

• Infectious disease care
• HIV hepatitis treatment
• Community health clinics
• Harm reduction services
• Vulnerable population healthcare

Headquarters

HQ city

Vancouver

HQ country

Canada

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Charitable Donations and Fundraising: As a non-profit charitable organization, VIDC relies on donations from individuals and organizations. They accept monetary donations through GoFundMe and in-kind donations including food, clothing, hygiene products, blankets, and household items.
2. Government-Funded Healthcare (BC MSP): Medical consultations and follow-up visits are fully covered under the Medical Services Plan (MSP) for eligible BC residents with valid referrals. This provides sustainable healthcare funding for core services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels6 records

Core offering

Vancouver Infectious Diseases Centre provides multidisciplinary specialist care for HIV, Hepatitis C, Hepatitis B, sexually transmitted infections, and co-occurring addiction, delivered through a main clinic, a satellite clinic (VUHC), and weekly Community Pop-Up Clinics in Vancouver's Downtown Eastside. Care is organized around the proprietary "Four-Legged Chair" model that addresses medical, psychological, addiction-related, and social needs simultaneously, supported by point-of-care rapid testing, FibroScan liver assessment, naloxone training, paperwork assistance, and clinical research programs.

Product overview

Vancouver Infectious Diseases Centre is a charitable healthcare organization providing multidisciplinary care for chronic infectious diseases, primarily Hepatitis C (HCV) and HIV. The organization operates a main clinic at 1177 Hornby St and a satellite clinic (VUHC) at 219 Main Street, serving Vancouver's Downtown East Side and interior areas. The core services include Clinical Services, Community Pop-Up Clinics (CPCs) offering point-of-care testing, HCV/HIV Patient Care following the Four-Legged Chair model addressing medical/psychological/addiction/social needs, Patient Support Groups, Naloxone Training for harm reduction, Paperwork Assistance, and Clinical Research Programs conducting trials and observational studies. The organization also provides COVID-19 services including vaccination clinics.

Differentiator

Problem solved

Functional benefit

Brands

• Four-Legged Chair Model: VIDC's innovative patient care model addressing complex and unique patient needs under one roof, including addiction-related needs, financial needs, psychiatric/psychological needs, and social needs.
• EnTEnTE Program
• Community Pop-Up Clinics (CPCs)

Products and services

• Clinical Services Specialist medical consultations and patient-centered clinical support for diagnosis, treatment, and long-term management of chronic infectious diseases including Hepatitis C, HIV, Hepatitis B, sexually transmitted infections, complex bacterial infections, and tropical diseases. Available via referral from family doctors, walk-in clinics, or nurse practitioners with specialist consultations within 4 weeks and urgent appointments within 2 weeks.
• Community Pop-Up Clinics (CPCs) Weekly off-site clinics held every Friday at community centers, shelters, and soup kitchens in Vancouver's Downtown Eastside providing free point-of-care HCV and HIV antibody testing with results in 10 minutes, onsite doctor consultations, COVID-19 and flu vaccinations, and gift card incentives for participants.
• HCV/HIV Patient Care Program End-to-end care pathway from diagnosis through treatment and long-term follow-up for Hepatitis C and HIV, including further testing, treatment planning, novel antiviral medication administration, prevention of re-infection education, and FibroScan-based liver fibrosis assessment, all delivered under the Four-Legged Chair model with the EnTEnTE engagement framework.
• Patient Support Group Weekly peer-friendly education sessions covering HCV, HIV, and other health-related conditions, with health breakfast and lunch provided and $25 gift card draws for participants.
• Naloxone Training and Harm Reduction Training for individuals and community workers in naloxone administration to temporarily reverse opioid overdose effects, with kit renewal available at the clinic.
• Paperwork Assistance Service Free documentation assistance with 72-hour turnaround for housing, pension, disability, nutritional support, and detox treatment paperwork to help patients access social services.
• Clinical Research Programs Sponsor-initiated clinical trials, observational cohort studies, and investigator-initiated research programs focused on HIV and HCV transmission, prevention, and treatment, with participant compensation ranging from $20 to $50 depending on study requirements and duration.
• COVID-19 Services COVID-19 questionnaire gathering, vaccine information resources, and COVID-19 and flu vaccinations offered at weekly Community Pop-Up Clinic events.
• Vancouver Urban Health Centre (VUHC) Satellite Clinic Satellite clinic operating at 219 Main Street in the heart of Vancouver's Downtown Eastside providing convenient access to VIDC's clinical services for the local population.
• Telehealth Services Phone and secure video consultations for follow-up appointments when physically visiting the clinic is not medically required, extending reach to Kelowna and interior BC areas.

Named customers2 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and major.

• Coalition for Global Hepatitis EliminationcoreStrategic or Co-development PartnerVIDC works with the Coalition for Global Hepatitis Elimination to advance hepatitis elimination efforts. Dr. Brian Conway was named a 2020 Elimination Champion by this organization recognizing contributions to global hepatitis elimination.
• Vancouver Coastal Health (VCH)coreStrategic or Co-development PartnerRegional health authority partnership for providing healthcare services. VCH logo appears among VIDC's community partners indicating collaborative relationship in serving Vancouver's Downtown Eastside.
• BC Centre for Disease ControlcoreStrategic or Co-development PartnerPartnership for COVID-19 vaccine information and public health protocols. VIDC links to BCCDC resources for COVID-19 data and vaccination information.
• Vancouver Urban Health Centre (VUHC)coreStrategic or Co-development PartnerSatellite clinic of VIDC located at 219 Main Street in the heart of Downtown Eastside. VUHC allows ease of access to clinical services for the DTES population.
• CATIE & Can Hep CmajorStrategic or Co-development PartnerHosted webinar on hepatitis C elimination: 'Élimination de l'hépatite C : soutenir la réponse canadienne pendant et après la COVID-19' on November 25, 2020.
• City of VancouvercoreStrategic or Co-development PartnerMunicipal partnership for public health initiatives. City of Vancouver supported World Hepatitis Day 2022 activities and Oppenheimer Park testing event.
• Community Organizations NetworkcoreOthersExtensive network of community partners including organizations shown in partner logos (Atira Women's Resource Society, LUMA, and others) enabling weekly pop-up clinics at shelters, community centers, and soup kitchens throughout the Downtown Eastside.

Scale indicators7 records

Recent moves7 records

Expansion highlights6 records

Direct peers

• Dr. Peter AIDS Foundation: Vancouver-based foundation providing HIV/AIDS care and supportive housing through the Dr. Peter Centre. Directly comparable to VIDC in combining clinical HIV services with psychosocial and harm-reduction support for marginalized populations.
• AIDS Vancouver: Vancouver-based charitable organization providing HIV/AIDS support, prevention, and care services. Operates in an overlapping geography with VIDC targeting similar vulnerable populations in the Downtown Eastside and broader BC.
• Toronto People with AIDS Foundation: Canadian charitable organization providing practical, therapeutic, and psychosocial support to people living with HIV. Comparable to VIDC's wraparound, non-clinical support services layered on top of infectious-disease specialty care.
• Casey House: Toronto-based specialty hospital dedicated to HIV/AIDS care, including inpatient, outpatient, and community outreach for marginalized populations. Like VIDC, it combines clinical care, harm reduction, and community engagement in a single integrated model.
• San Francisco AIDS Foundation: Major U.S. HIV/AIDS services organization offering clinical care, prevention, and harm reduction in a dense urban setting with significant marginalized populations. Mission and service mix closely mirror VIDC's combination of testing, treatment, and community outreach.
• BC Centre for Excellence in HIV/AIDS: Provincial HIV/AIDS research and clinical excellence centre based in Vancouver. Dr. Brian Conway, VIDC's founder, previously worked there, and both organizations serve overlapping HIV-positive populations in BC with research-driven specialty care.

Broad incumbents

• Canadian AIDS Society: National umbrella organization coordinating HIV/AIDS policy, advocacy, and member services across Canada. Operates at a different level than VIDC but addresses the same disease area and vulnerable populations, with VIDC participating in its awareness and education efforts.
• AIDS Healthcare Foundation (AHF): Largest global HIV/AIDS nonprofit, operating clinics, pharmacies, and outreach programs across the U.S. and internationally. Overlaps with VIDC in HIV testing, treatment, and advocacy for vulnerable populations, but at far greater geographic and operational scale.

Regional players

• PHS Community Services Society: Vancouver-based nonprofit providing housing, health, and harm-reduction services to Downtown Eastside residents. Overlaps with VIDC's catchment and patient population, and both organizations collaborate within the same community network.

Emerging players

• Inner City Health Associates: Toronto-based group of physicians providing primary and specialty care to homeless and marginalized populations, including those with HIV/HCV and addiction. Operates in a similar low-barrier, community-in-reach care model as VIDC's pop-up clinics.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/vidc_ca
• Facebookfacebook.com/Vancouver-Infectious-Diseases-Centre-VIDC-114015413840680
• Instagraminstagram.com/vidc_ca
• LinkedInlinkedin.com/company/vancouver-infectious-diseases-centre

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Vancouver Infectious Diseases Centre