What Oshawa Power does

Oshawa Power is a regulated local electricity distribution utility (LDC) serving residential and commercial customers in Oshawa, Ontario, Canada. The company operates as part of the Oshawa Power Group of Companies under the oversight of the Ontario Energy Board, which approves its distribution rates; revenue is generated primarily through usage-based, regulated distribution charges on electricity delivered through company-owned grid infrastructure. Its service scope spans residential and commercial electricity distribution, billing and account self-service, outage management, distributed generation connections, and electric vehicle charging support.

The company's technology layer is built on smart grid infrastructure with real-time mapping and advanced metering, which in 2025 translated to 63% less customer downtime than the Ontario average and supports a customer-facing Outage Centre. It has productized operational transparency through a public Distribution Capacity Map and a Capacity Allocation Model. In 2025, Oshawa Power entered a strategic partnership with POWERCONNECT.AI to introduce Agent 360 (autonomous operations) and Customer 360 (predictive customer analytics) AI solutions, positioning AI as a new product surface layered onto grid data rather than a replacement of the regulated wires business.

The go-to-market is a regulated distribution model with no direct sales motion: customers in the franchise territory are connected through infrastructure, with marketing and engagement handled via the corporate website, social channels, and direct customer service for billing, outage reporting, financial assistance, and renewable energy programs. Capital and capability are being expanded through a 2026 NRCan-funded Distribution System Operator (DSO) project, a landmark construction project moving into construction, and an AI roadmap executed with external partners — all against a service territory characterized in company materials as Canada's fastest-growing city.

Name

Oshawa Power

Legal name

Oshawa Power

Website

https://opuc.on.ca

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Oshawa Power is a regulated electricity distribution utility serving residential and commercial customers in Oshawa, Ontario. It operates company-owned grid infrastructure with smart grid real-time mapping, outage management, and AI-enabled customer and operations tools under Ontario Energy Board oversight.

Ownership category

akta.pro rank

Product category

Electricity Distribution Utilities

NAICS

Electric Power Distribution (221122), Electric Power Transmission, Control, and Distribution (22112), Electric Power Generation, Transmission and Distribution (2211)

SIC

Electric Services (4911)

akta.pro primary industry

Public Power Districts & State/Provincial Utilities (EUADABAD)

akta.pro secondary industries

Electric Distribution System Owners (Wires-Only Companies) (EUADABAI), Control Room HMI/Visualization, Alarm & Event Management (EUADAEAJ), SCADA/DMS/OMS Integration, Upgrades & Managed Services (EUAEANAE)

Keywords

• Electricity distribution services
• Residential power supply
• Commercial utility services
• Grid modernization
• Outage management

Headquarters

HQ city

Oshawa

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Technology or R&D, Supply Chain, Others

Revenue model

1. Electricity Distribution Services: Regulated electricity distribution services provided to residential and commercial customers in Oshawa, Ontario. Revenue is generated through government-regulated distribution rates based on electricity consumption volumes.

Pricing tiers

Distribution channels1 record

Marketing channels7 records

Core offering

Oshawa Power is a regulated local electricity distribution utility serving residential and commercial customers in Oshawa, Ontario. It delivers power through company-owned distribution infrastructure, manages billing and customer accounts, and supports grid connections for electric vehicles and distributed generation. The utility operates a smart grid with real-time mapping capabilities and partners with POWERCONNECT.AI to deploy AI-driven solutions (Agent 360 and Customer 360) for utility operations and customer management.

Product overview

Oshawa Power is a utility company providing electricity distribution services to residential and commercial customers in Oshawa, Ontario. The company operates as a regulated utility offering core distribution services, including billing, rate management, outage response, and grid connections. The product portfolio includes Residential Services and Commercial Services as the primary customer-facing offerings, supported by specialized services for Electric Vehicles, Generation Connections, and an Outage Centre for real-time outage information. Technology infrastructure includes Smart Grid Technology enabling real-time mapping and outage management. The company has also partnered with POWERCONNECT.AI to offer AI-powered solutions including Agent 360 and Customer 360 for utility operations.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Services Electricity distribution services for residential customers in Oshawa, including billing, rate information, account management, self-serve options, financial assistance, and renewable energy programs.
• Commercial Services Electricity distribution services for commercial customers, including commercial electricity rates, financial assistance, incentive programs, and Continuing Service Agreement options for retailers, offices, and industrial operations.
• Electric Vehicles Services Grid support services for electric vehicle charging infrastructure and EV customers connected to the Oshawa Power distribution network.
• Generation Connections Grid connection services for distributed generation resources and renewable energy producers seeking to connect to the Oshawa Power distribution system.
• Outage Centre Customer-facing portal providing outage information, real-time status updates, and outage mapping so customers can track and understand power outages on the Oshawa Power grid.
• Smart Grid Technology Advanced metering and grid automation technology that provides real-time mapping and smart grid capabilities, enabling faster outage identification and restoration across the Oshawa distribution network. In 2025, customers experienced 63% less downtime than the Ontario average.

Quantifiable outcome

• 63% less downtime than Ontario average

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability2 records

Feature5 records

Partnerships

One partnership is on record.

• POWERCONNECT.AIcoreTechnology or Integration · 26 November 2025Strategic partnership to advance responsible AI adoption in utilities. Oshawa Power introduces Agent 360 and Customer 360 AI solutions through this collaboration. The partnership focuses on deploying advanced AI technology specifically designed for utility operations and customer management.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• London Hydro: Mid-sized Ontario municipal LDC serving London. Closely matches Oshawa Power's scale and operating model, including residential/commercial mix and OEB rate oversight.
• Toronto Hydro: Largest municipal LDC in Ontario, serving Toronto under the same OEB framework. Operates the same regulated distribution model and serves a comparable residential/commercial customer base, providing a benchmark for scale, rates, and modernization practice.
• Oakville Hydro: Ontario municipal LDC serving a growing suburban community. Strong comparator for growth-driven distribution expansion and reliability performance in a fast-growing municipality.
• Elexicon Energy: Serves Durham Region municipalities immediately adjacent to Oshawa. Closest geographic and structural peer — similarly sized Ontario municipal LDC with comparable residential/commercial mix, OEB regulation, and modernization agenda.
• EnWin Utilities: Municipal LDC serving Windsor. Similar Ontario regulatory framework and customer composition; relevant peer for distribution operations and modernization programs.
• Newmarket-Tay Power Distribution: Small-to-mid Ontario municipal LDC. Comparable in size and operating structure to Oshawa Power, providing a useful peer benchmark for smaller LDC economics.
• Burlington Hydro: Municipal LDC serving Burlington under the same OEB framework. Similar customer profile and infrastructure investment cadence, making it a useful operating benchmark.
• Alectra Utilities: Merged municipal LDC serving multiple Greater Toronto and Hamilton Area municipalities. Same regulatory regime and product set as Oshawa Power; useful benchmark for the scale benefits of consolidation that Oshawa Power lacks.
• Hydro Ottawa: Municipal LDC serving Ottawa under OEB regulation. Comparable size, customer mix, and grid-modernization challenges; provides a relevant comparator on reliability metrics and capex programs.

Broad incumbents

• Hydro One: Provincial transmission and the largest distribution operator in Ontario. While much broader and serving rural/remote areas, it is the dominant incumbent in Ontario electricity distribution and shapes the regulatory and competitive context for Oshawa Power.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/oshawapower
• Facebookfacebook.com/oshawapower
• Instagraminstagram.com/oshawapower

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oshawa Power