Pinnacle Medical Solutions

What Pinnacle Medical Solutions does

Pinnacle Medical Solutions is a direct-to-consumer distributor of diabetes medical supplies, headquartered in Southaven, Mississippi, and founded in 2006. The company sells and home-delivers Continuous Glucose Monitors (Freestyle Libre 2/3 series, Dexcom G7), insulin pumps (Beta Bionics iLet, Minimed 780G, Tandem t:slim X2 and Mobi), insulin pods (Omnipod 5 and Dash), infusion sets, reservoirs, and related consumables to Type 1 and Type 2 diabetes patients across the United States. The core technology stack is the myAPP mobile application, which enables supply reordering, real-time order tracking, and customer service contact, supplemented by a Shopify-based e-commerce storefront at diabetes.adapthealth.com and a phone-based contact center (800-423-0896).

Pinnacle's business model is a recurring consumables DME distribution operation. Revenue is generated through insurance-reimbursed sales of diabetes hardware and supplies, with the company handling eligibility verification, insurance paperwork, and co-pay collection prior to shipping. Patients access the catalog via web, mobile app, or phone, and supplies are shipped directly to homes — minimizing patient friction and supporting a sticky resupply relationship. The 2024-era addition of the Stelo over-the-counter CGM extends the model into non-prescription consumer wellness, broadening the addressable user base beyond insulin-dependent diabetics.

Pinnacle operates as a sub-brand under the AdaptHealth Diabetes platform, which is part of AdaptHealth Corp. (NASDAQ: AHCO), a publicly traded national home medical equipment provider. The company is led by co-founder and Chairman Frank Brumfield and President & CEO Lew Gallego, with a workforce of 11–50 employees. Its 2012 funding round of $1.5 million from Delta Capital Management, Meritus Ventures, and the Mississippi Angel Fund was an early-stage capital event; subsequent growth has been driven by integration into the AdaptHealth corporate umbrella rather than additional standalone fundraising.

Name

Pinnacle Medical Solutions

Legal name

AdaptHealth Corp.

Website

https://pinnaclemedicalsolutions.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Pinnacle Medical Solutions is a Southaven, Mississippi-based direct-to-consumer distributor of diabetes medical supplies — including CGMs, insulin pumps, pods, and consumables — delivering home-shipped, insurance-reimbursed products to Type 1 and Type 2 patients as a sub-brand of AdaptHealth Corp.

Ownership category

akta.pro rank

Product category

Diabetes Medical Supplies / Home Medical Equipment

SIC

Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

Continuous Glucose Monitoring (CGM) Systems (HLAHAHAA)

akta.pro secondary industries

Patch Pumps & Wearable Insulin Delivery (HLAHAHAC), Diabetes Care Device Accessories & Adhesives (Sensors/Pump Supplies) (HLAHAHAL), Insulin Pen Needles, Syringes & Infusion Sets (Consumables) (HLAHAHAE)

Keywords

• Diabetes medical supplies
• Continuous glucose monitors
• Insulin pump supplies
• Home medical equipment
• Diabetes care products

Headquarters

HQ city

Southaven

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Supply Chain, Operations, Personnel, Technology or R&D, Marketing or Sales

Revenue model

1. Medical Supplies Sales: Sale of diabetes medical supplies including CGMs, insulin pumps, sensors, infusion sets, and insulin pods to patients, primarily reimbursed through insurance.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Pinnacle Medical Solutions is a direct-to-consumer home delivery provider of diabetes medical supplies serving Type 1 and Type 2 diabetes patients in the United States. The company distributes Continuous Glucose Monitors (CGM readers, sensors, and transmitters), insulin pumps, infusion sets, reservoirs/cartridges, and Insulet Omnipod insulin pods, supported by insurance eligibility verification, claims paperwork handling, and the myAPP mobile application for reordering and order tracking.

Product overview

Pinnacle Medical Solutions, part of the AdaptHealth family, offers a comprehensive diabetes care product portfolio. The core offerings include Continuous Glucose Monitors (CGMs) such as Freestyle Libre 2/3 Series and Dexcom G7, insulin pumps including Beta Bionics iLet, Minimed 780G, and Tandem t:slim X2/Mobi, insulin pods from Insulet (Omnipod 5 and Dash), infusion sets, and reservoirs/cartridges. These products are supported by the myAPP mobile application for supply reordering and the Stelo Glucose Biosensor for over-the-counter glucose monitoring. The company provides insurance coverage verification and ships supplies directly to patients.

Differentiator

Problem solved

Functional benefit

Brands

• AdaptHealth Diabetes: Specialized diabetes supplies platform offering CGMs, insulin pumps, sensors, transmitters, infusion sets, and insulin pods.

Products and services

• myAPP Mobile Application Mobile application by AdaptHealth Diabetes that allows patients to easily reorder diabetes supplies, check order status, and contact customer service in real-time, with home delivery of CGMs, insulin pumps, sensors, infusion sets, and insulin pods.
• Stelo Glucose Biosensor Wearable glucose monitor that tracks glucose levels in real time and helps users understand daily trends without the need for a prescription.
• CGM Sensors Wearable CGM sensors (Freestyle Libre 2 Plus, Freestyle Libre 3 Plus, Dexcom G7 10-day and 15-day sensors) for continuous glucose monitoring, supplied to Type 1 and Type 2 diabetes patients and shipped directly to home through the Pinnacle/AdaptHealth Diabetes channel.
• CGM Readers and Receivers Continuous Glucose Monitor readers and receivers, including the Freestyle Libre 2 Series Reader, Freestyle Libre 3 Series Reader, and Dexcom G7 Receiver, distributed to diabetes patients through Pinnacle's home-delivery service.
• CGM Transmitters Continuous Glucose Monitor transmitters, including the MiniMed Guardian 4 Link Transmitter Kit for the MM780G, supplied to diabetes patients using compatible pump and CGM systems.
• Insulin Pumps Insulin pumps including the Beta Bionics iLet, Medtronic Minimed 780G, Tandem t:slim X2 (Control-IQ), and Tandem Mobi (Control-IQ) for automated insulin delivery in Type 1 and Type 2 diabetes patients, distributed through Pinnacle's home delivery channel.
• Infusion Sets Sterile insulin pump infusion sets (including Beta Bionics iLet Luer Lock Connectors, Minimed 780G Extended Infusion Set, Tandem t:slim X2 AutoSoft XC, and Tandem Mobi Trusteel Kit) supplied as recurring pump consumables to diabetes patients.
• Pump Reservoirs and Cartridges Replacement insulin pump reservoirs and cartridges (including the Beta Bionics iLet Cartridge/Syringe/Adapter Kit, Minimed Extended Reservoir, Tandem t:slim X2 300-Unit t-lock Cartridge, and Tandem Mobi 200-Unit 2ml Cartridge) provided as recurring pump consumables.
• Insulet Omnipod Insulin Pods Tubeless insulin pods from Insulet, including Insulet Omnipod 5 G6/G7 Pods, Insulet Omnipod 5 Libre 2+ G6 Pods, and Insulet Dash Pods (5 per box), for diabetes insulin delivery without tubing.

Quantifiable outcome

• Patients can reorder supplies in minutes through myAPP

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

One partnership is on record.

• AdaptHealthparent_companyOthersPinnacle Medical Solutions is part of the AdaptHealth family. AdaptHealth is a provider of home medical equipment and supplies, including diabetes supplies through the AdaptHealth Diabetes platform.

Scale indicators1 record

Recent moves5 records

Expansion highlights3 records

Direct peers

• CCS Medical: Specialty distributor focused on diabetes, ostomy, and urology supplies shipped directly to patients with insurance claim processing. Highly comparable business model and patient acquisition approach.
• US MED: Direct competitor offering home delivery of diabetes supplies including CGMs, insulin pumps, and related consumables with insurance processing. Targets the same Type 1 and Type 2 patient population through similar DTC channels.
• Byram Healthcare: Direct-to-home distributor of diabetes medical supplies including CGM sensors, insulin pumps, and urology/wound care products. Operates the same insurance-billed, home-delivered model for diabetes patients.
• Edgepark Medical Supplies: Long-established home delivery distributor of diabetes testing and pump supplies with insurance billing. Competes head-to-head for the same insured patient population ordering CGMs and consumables.

Broad incumbents

• Abbott Diabetes Care: Manufacturer of the Freestyle Libre 2/3 Plus CGM systems and the Stelo OTC biosensor distributed by Pinnacle. Operates the MyFreeStyle DTC program and is a supplier-partner that could compete with distributors via direct fulfillment.
• AdaptHealth: Parent company (NASDAQ: AHCO) and direct operator of the broader AdaptHealth Diabetes platform that houses Pinnacle. Provides nationwide home medical equipment infrastructure, payer contracts, and shared services that Pinnacle leverages. Most directly comparable as the operating umbrella.
• Dexcom: Manufacturer of the Dexcom G7 CGM line that Pinnacle distributes. Increasingly sells direct through its own online channels, representing both a key supplier and a structural competitive threat to distributor-based models like Pinnacle.
• Medtronic Diabetes: Manufacturer of the Minimed 780G insulin pump and Guardian 4 transmitter distributed by Pinnacle. Operates its own direct-start program (Medtronic Diabetes Online) that competes for the same patient population.
• Insulet Corporation: Manufacturer of the Omnipod 5 and Dash insulin pod systems carried by Pinnacle. Insulet has expanded direct-to-consumer ordering capabilities, making it both a key supplier and a partial channel competitor.
• Tandem Diabetes Care: Manufacturer of the t:slim X2 and Mobi insulin pumps distributed by Pinnacle. Sells direct through t:connect and represents both a critical supply relationship and a partial channel alternative for end patients.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/pinnacle_med
• Facebookfacebook.com/adapthealthllc
• LinkedInlinkedin.com/company/pinnacle-medical-solutions-llc
• Instagraminstagram.com/adapthealthco

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds2 records

Investors3 records

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Pinnacle Medical Solutions