Multicom

Name

Multicom

Legal name

Multicom

Website

https://multicom.com.ec

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Headquarters

HQ city

Quito

HQ country

Ecuador

HQ region

Latin America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Technology or R&D, Supply Chain

Revenue model

1. Equipment Rental (Alquiler de Equipos): Rental of trunked radio equipment and PTToC devices. Standard rental contracts are 12 months duration. Short-term rental plans available with minimum 1-month validity for temporary projects or specific needs.
2. Equipment Sales: Sale of communication equipment including radios, mobile units, and accessories from brands such as RugGear, Kenwood, and Motorola.
3. Technical Services: Technical support, diagnosis, maintenance, and repair services for radiocommunication equipment. Includes programming, calibration, and repair services for different brands.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Multicom sells, rents, and services critical communication equipment in Ecuador, including trunked radio systems in the 800 MHz band (Motorola and Kenwood) and PTToC (Push-to-Talk over Cellular) devices (RugGear). The company operates its own distributed repeater network across Ecuadorian provinces achieving approximately 90% national coverage. It provides complementary technical services including programming, calibration, diagnosis, maintenance, and repair of radiocommunication equipment, as well as related offerings in electronic security, unified communications, networking, and cybersecurity.

Product overview

Multicom provides critical communication solutions primarily through two product categories: PTToC (Push-to-Talk over Cellular) devices and Trunked Radio systems. PTToC products include RugGear branded rugged smartphones (RG935, RG880i, RG725, RG540, RG230, RG360) that leverage 3G/4G/5G cellular networks for instant communication without distance limitations. Trunked Radio products encompass Motorola (PRO5550, PRO7550, PRO5350, PRO7350, DGP4150+, DGP6150+, 8550e, GTX) and Kenwood (NX-420, Nx920, TK980) mobile and portable radios operating primarily in the 800 MHz band. These systems offer approximately 90% national territory coverage through distributed repeaters. The company also provides related services including radio rental, technical repair, electronic security, unified communications, technology infrastructure, networking, and cybersecurity.

Differentiator

Problem solved

Functional benefit

Products and services

• RugGear RG935 Ruggedized smartphone supporting Push-to-Talk over Cellular with 5G connectivity, designed for mission-critical communications in demanding environments. Targeted at enterprise and industrial users requiring durable PTToC devices.
• RugGear RG880i Rugged communication device with Push-to-Talk over Cellular capabilities for enterprise and mission-critical use in harsh field environments.
• RugGear RG725 Rugged PTToC device with durability features for harsh environments, designed for enterprise communication needs across industries.
• RugGear RG540 5G-enabled rugged smartphone for critical communications featuring Push-to-Talk over Cellular functionality for industrial and mission-critical applications.
• RugGear RG230 Entry-level rugged Push-to-Talk over Cellular device for enterprise communication needs where durability and instant communication are required.
• RugGear RG360 Compact rugged device with Push-to-Talk over Cellular functionality for mobile workforce communication in demanding environments.
• Kenwood NX-420 Digital trunked radio operating in 800 MHz band with NXDN digital technology for secure enterprise communications.
• Kenwood Nx920 Mobile trunked radio with NXDN digital interface, GPS location, and support for digital and analog modes in 800 MHz band.
• Kenwood TK980 Professional UHF terrestrial transceiver supporting LTR trunking and conventional modes with FleetSync signaling.
• Motorola PRO5550 Professional trunked radio for enterprise fleet communications with advanced signaling capabilities.
• Motorola PRO7550 Professional trunked mobile radio with enhanced features for fleet and enterprise communication.
• Motorola PRO5350 Professional trunked radio designed for mission-critical fleet communications.
• Motorola PRO7350 Professional-grade trunked mobile radio for secure enterprise communications.
• Motorola DGP4150+ Digital trunked radio with advanced digital features for enterprise and public safety communications.
• Motorola DGP6150+ Advanced digital trunked radio with comprehensive features for mission-critical communications.
• Motorola 8550e Mobile trunked radio for enterprise fleet communications with 800 MHz coverage.
• Motorola GTX Mobile trunked radio with 35W power output operating in 800 MHz band, featuring Call Alert, Private Conversation, and Telephone Interconnect capabilities for transportation, utilities, construction and logistics sectors.
• Trunked Radio Equipment Rental Rental service for trunked radio equipment with standard 12-month contracts and short-term rental plans available with minimum 1-month validity for temporary projects or specific needs.
• PTToC Equipment Rental Rental service for Push-to-Talk over Cellular equipment including RugGear devices, with standard 12-month contracts and short-term rentals with minimum 1-month validity.
• Technical Service and Repair Technical support, diagnosis, maintenance, programming, calibration, and repair services for radiocommunication equipment across multiple brands.
• Electronic Security Electronic security solutions provided as part of Multicom's telecommunications partner offerings for enterprise and government clients in Ecuador.
• Unified Communications Unified communications solutions integrating multiple communication channels for enterprise clients as part of Multicom's telecommunications service portfolio.
• Technology Infrastructure Technology infrastructure services provided as part of Multicom's telecommunications solutions portfolio, including supporting systems for mission-critical communications.
• Networking Networking solutions for enterprise clients as part of Multicom's broader telecommunications and infrastructure service portfolio.
• Cybersecurity Cybersecurity services for enterprise clients as part of Multicom's broader telecommunications solutions portfolio in Ecuador.

Quantifiable outcome

• 90% national territory coverage for trunked radio systems
• +1 more outcomes

Named customers10 records

Segments5 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Three partnerships are on record, tiered major.

• RugGearmajorTechnology or IntegrationRugGear is a brand partner providing ruggedized smartphones and tablets designed for demanding environments. Multicom offers RugGear devices including RG935, RG880i, RG725, RG540, RG360, and RG230 for PTToC communication solutions. These devices feature 5G capability, durability for harsh conditions, and are designed for industrial and mission-critical applications.
• KenwoodmajorTechnology or IntegrationKenwood provides professional trunked radio equipment including NX-420, Nx920, and TK-980 models. These radios support LTR/MPT trunking protocols, digital NXDN technology, FleetSync signaling, and operate in the 800 MHz frequency band for professional mobile radio communication.
• MotorolamajorTechnology or IntegrationMotorola provides trunked radio equipment including PRO5550, PRO7550, PRO5350, PRO7350, DGP4150+, DGP6150+, 8550e, and GTX models. These mobile and portable radios operate in 800 MHz band with various power outputs and features suitable for enterprise and mission-critical applications.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Direct peers

• Tait Communications: Provider of critical communications networks, including P25 and DMR trunked solutions for utilities, public safety, and transportation. Directly competes with Multicom's trunked radio and PTToC offerings in mission-critical verticals.
• Tango Networks: Provider of enterprise mobile communications including PTT over cellular solutions. Targets similar enterprise and fleet customers and represents a comparable competitor in the PTToC space.
• ESChat: Push-to-Talk over Cellular (PTToC) solution provider used by public safety and enterprise fleets. Directly competes with Multicom's PTToC service line on cellular-based mission-critical communications.

Broad incumbents

• Hytera: Global provider of professional radio communications including DMR and TETRA systems. Competes in the same trunked radio category as Multicom's offerings and is a frequent alternative to Motorola/Kenwood in Latin America.
• L3Harris Technologies: Major provider of public safety and tactical communications including P25 radio systems. Competes in the same mission-critical communications category, particularly for government and security end-customers.
• Motorola Solutions: Global leader in mission-critical communications and trunked radio infrastructure. Multicom resells Motorola's PRO, DGP, and GTX radios; Motorola Solutions is both a supplier and the dominant incumbent in the same product category.
• Icom: Manufacturer of professional two-way radios and communications equipment. Operates in the same professional mobile radio space as Multicom, particularly for security and industrial customers.
• Kenwood (JVCKENWOOD): Established manufacturer of professional trunked radios including NX-420 and Nx920 models that Multicom distributes. Operates broadly in the same professional mobile radio category.

Emerging players

• Zello: Consumer and enterprise push-to-talk app that turns smartphones into walkie-talkies. Competes with Multicom's PTToC offering on a software-only, carrier-agnostic basis, potentially as a lower-cost alternative.
• Bird (BRHA Solutions): Enterprise push-to-talk and team communications platform operating over cellular networks. A more software-native alternative to Multicom's PTToC offering for enterprise workforce communication.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Multicomtelemovilec
• LinkedInlinkedin.com/company/multicom-s-a-
• Instagraminstagram.com/multicomtelemovil
• Xx.com/multicomtele

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Multicom