Professional Code Inspections

What Professional Code Inspections does

Professional Code Inspections of Michigan Inc. (PCI) is a privately-held, partner-owned municipal services company founded in 1988 in Hastings, Michigan. The company provides privatized, full-service building department solutions to municipal governments across West Michigan, currently serving 68 cities, townships, and villages spanning Allegan, Barry, Kent, and Ottawa counties. PCI's primary customer segment is municipal governments that outsource the entire building and zoning function—including staffing, permit processing, plan review, code enforcement, zoning administration, and records management—with PCI operating under delegated municipal authority. Two named partners, Eric Thompson and Kirk Scharphorn Jr., are associated with the Rockford office, and the company exhibits no institutional investment, private equity backing, or parent-company ownership.

PCI's portfolio consists of five integrated service lines: Personalized Building Department Services (full-service municipal building department management), Plan Review Services (compliance evaluation), Community Planning/Zoning & Code Enforcement (AICP-certified planning services), Inspection Services (multi-certified inspectors covering building, electrical, mechanical, plumbing, fire safety, and specialty inspections including pools and mobile homes), and Building Officials (senior oversight and regulatory representation). Service delivery is supported by two technology modules: BS&A Online Submit, a web-based permit application and inspection scheduling portal built on BS&A Software's permit management platform and deployed across all four offices, and the proprietary SelecTXT SMS-based system that allows contractors and permit holders to schedule, reschedule, cancel inspections, and retrieve results 24/7 via text message. Inspectors use in-field devices to file real-time inspection reports.

PCI operates as a B2B managed-services provider under multi-year contracts with municipal clients. Pricing is contract-based and individually negotiated rather than transactional; the company states its solutions often deliver "net-zero or even positive cash flow" for communities, indicating fee structures aligned with permit activity that are cost-neutral or revenue-positive for the municipality. The company employs 21 inspectors with over 500 years of combined construction field experience—each inspector requires a minimum of 15 years of field experience before qualifying—and supports roughly 443,310 residents across a 1,693-square-mile service territory via four regional offices (Dorr headquarters, Hastings, Jenison, and Rockford). Growth has been entirely organic since 1988, with no disclosed acquisitions, no funding rounds, no parent or subsidiary entities, and no geographic expansion outside West Michigan.

Name

Professional Code Inspections

Legal name

Professional Code Inspections of Michigan Inc.

Website

https://pcimi.com

Company type

Private

Founded year

1988

Operating status

Operating

Headcount range

1–10 employees

Short description

Professional Code Inspections of Michigan (PCI) provides privatized, full-service building department solutions—including staffing, permitting, inspections, and zoning enforcement—to 68 municipalities across four West Michigan counties under multi-year contracts, supported by proprietary SMS scheduling and BS&A Online technology.

Ownership category

akta.pro rank

Headquarters

HQ city

Hastings

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Municipal Building Department Services: PCI provides full-service building department management to municipalities under long-term contractual relationships. Services include staffing, permit processing, inspections, records management, and compliance reporting. Revenue is derived from municipal service contracts where PCI takes full responsibility for building and zoning department operations.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels3 records

Core offering

Professional Code Inspections (PCI) is a privatized building department solutions provider serving municipalities across West Michigan. The company takes on full responsibility for managing municipal building and zoning department operations—including staffing, permit processing, plan review, inspections, code enforcement, zoning administration, records management, office space, vehicles, and insurance—operating under municipal authority across 68 municipalities in Allegan, Barry, Kent, and Ottawa counties.

Product overview

Professional Code Inspections (PCI) offers a suite of privatized building department solutions for municipalities across West Michigan. The core portfolio consists of five integrated service lines: Personalized Building Department Services (full-service municipal building department management), Plan Review Services (certified building plan evaluation), Community Planning/Zoning & Code Enforcement (AICP-certified planning services), Inspection Services (multi-certified inspectors for all construction phases), and Building Officials (experienced leadership and oversight). These core services are augmented by two technology-enabled modules: BS&A Online Submit (web-based permit application submission and inspection scheduling portal) and the SelecTXT Program (SMS-based inspection management via text messaging). Together, these offerings provide end-to-end building department operations for 68 municipalities across Allegan, Barry, Kent, and Ottawa counties in Michigan.

Differentiator

Problem solved

Functional benefit

Products and services

• Personalized Building Department Services Comprehensive, tailored end-to-end building department solutions for municipalities, including full-service management, staffing, permit processing, inspections, reporting, and consulting services under municipal authority.
• Plan Review Services Expert evaluation of building plans for code compliance, including pre-project consultation, thorough compliance checks, coordination with government agencies, and ongoing support throughout the project lifecycle for municipalities and their contractors.
• Community Planning, Zoning & Code Enforcement Comprehensive community development solutions including urban planning, downtown revitalization, comprehensive planning, land use regulation, zoning code development, site plan reviews, master plan development, land division administration, and code enforcement programs.
• Inspection Services Multi-certified inspection services covering commercial and residential construction, new construction and renovations, structural assessments, fire safety compliance, electrical, mechanical and plumbing systems, rental inspection programs, and specialty services including swimming pool safety and mobile home compliance.
• Building Officials Experienced building officials providing expert oversight, technical operations leadership, plan review, code interpretation, regulatory compliance, legal representation, and strategic guidance for municipal building department operations.
• BS&A Online Submit Web-based portal enabling contractors, homeowners, and developers to submit permit applications, upload plans and supporting documents, and schedule inspections online 24/7 across PCI's four office locations.
• SelecTXT Program SMS-based text messaging service enabling contractors and permit holders to schedule, reschedule, or cancel inspections, access inspection results, and view permit information 24/7 by texting to 844-814-2389.

Quantifiable outcome

• Cost-neutral or positive cash flow for municipalities
• +2 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration1 record

Feature3 records

Partnerships

One partnership is on record.

• BS&A SoftwarecoreTechnology or IntegrationPCI utilizes BS&A Online as their primary permit management platform. The web-based system enables contractors and homeowners to submit permit applications, upload documents, and schedule inspections. BS&A Online portals are integrated into PCI's service delivery across all four office locations (Dorr, Hastings, Jenison, Rockford).

Scale indicators6 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• SAFEbuilt: SAFEbuilt is the largest US provider of privatized building department services to municipalities, offering plan review, inspections, and code enforcement under the same outsourced model that PCI operates. It is the most directly comparable peer and represents the scaled version of PCI's go-to-market.
• CSG Consultants: CSG Consultants delivers building department outsourcing, plan review, and field inspection services to municipalities, primarily in California. It is comparable to PCI in service scope and municipal customer profile, though focused on a different geography.
• 4Leaf: 4Leaf provides privatized building department, plan review, and inspection services to municipalities, directly competing for the same type of municipal contracts PCI wins. Its service model and target customer closely mirror PCI's.
• Bowne AE&T Group: Bowne AE&T provides building department support, plan review, and inspection services to municipalities in the northeastern US. Its service scope and municipal customer profile are directly comparable to PCI's, though it operates in a different region.

Others

• Accela: Accela is a government technology platform providing permitting, licensing, and code enforcement software used by many municipal building departments. It is a technology ecosystem peer rather than a direct service competitor, and could represent an alternative to PCI's BS&A-based stack.

Broad incumbents

• Willdan Group: Willdan provides outsourced public-sector services including building and safety, plan review, and code enforcement to municipalities. It competes with PCI in the outsourced municipal services space, but as a much larger, publicly traded diversified firm.
• Bureau Veritas: Bureau Veritas is a global testing, inspection, and certification (TIC) incumbent that also serves municipal and construction-related compliance needs. It overlaps with PCI in building inspection services but as part of a much broader portfolio and at greater scale.
• Intertek: Intertek is a global TIC incumbent with building and construction inspection capabilities. It competes with PCI for certain construction quality and code compliance engagements, though it does not typically outsource full municipal building departments.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/Professional-Code-Inspections-Of-Michigan-1022261727839974
• LinkedInlinkedin.com/company/professional-code-inspections

Revenue estimate

Valuation estimate

Number of profiles

Profiles12 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Professional Code Inspections