Donper USA
Donper USA is the exclusive North American distributor and seller of Donper soft serve ice cream and frozen drink machines, offering over 25 models for commercial food service, bars, event caterers, residential users, and retail customers through direct e-commerce, phone sales, and a nationwide dealer network.
- Company typePrivate
- Founded1966
- HeadquartersKaty, United States
- Headcount11–50
- GTM typeB2B
- OfferingHardware or Manufacturing
What Donper USA does
Donper USA is the exclusive North American subsidiary of Donper, an internationally recognized refrigeration manufacturer founded in 1966. The company manufactures, distributes, and services soft serve ice cream machines, frozen drink machines, and cold drink dispensers under the Donper brand, offering what it describes as the largest line of frozen beverage and dessert equipment in the USA with over 25 models across price points from $859 to $10,800. The US entity is headquartered in Houston, Texas, operates with 11-50 employees, and has been the sole North American arm of Donper for over 15 years, leveraging the parent's position as one of the world's leading refrigeration compressor manufacturers (over 2 million compressors produced in 2016).
The product portfolio spans three categories. The soft serve line includes 11 models ranging from the compact D150 ($3,995) and D250 ($5,495) through the entry-level D600 ($6,595) and D700 ($8,600) up to the high-volume D800/D800H/D900/D900H/D900HP series (priced $9,600-$10,800), all featuring automatic consistency control and various digital interfaces. The frozen drink line includes residential models (XC16 at $859, XC212 at $1,395) and commercial slush machines (XC112, XC224, XC336, XF124, XF248). The cold drink dispenser line includes the D25 and D35 Bubblers with cascading visual merchandising for retail applications. Differentiated technical features include the D800/900 series' design with the fewest moving wet parts in the industry, the D900HP's novel adjustable hopper mixing system, and the D700's ability to operate on standard 115V/20A power, claimed as unique among high-volume commercial units.
Donper USA's revenue model is primarily one-time equipment sales supplemented by OEM replacement parts (priced $2.80 for small components to over $1,000 for major components like evaporators) and warranty service. The go-to-market is a hybrid of direct-to-consumer e-commerce on a Shopify storefront, phone-based sales support, a nationwide dealer network for sales and technical service, and a parts distribution relationship with Parts Town. Customer segments span QSR and fast-food operators, bars and entertainment venues, event caterers, residential users, and retail/convenience stores. No public funding, institutional ownership, or enterprise customer concentration is disclosed.
Donper USA firmographics
Firmographics- Name
- Donper USA
- Legal name
- Donper USA
- Website
- https://donperusa.com
- Company type
- Private
- Founded year
- 1966
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Donper USA is the exclusive North American distributor and seller of Donper soft serve ice cream and frozen drink machines, offering over 25 models for commercial food service, bars, event caterers, residential users, and retail customers through direct e-commerce, phone sales, and a nationwide dealer network.
- Ownership category
- akta.pro rank
Where Donper USA is headquartered
LocationHeadquarters
- HQ city
- Katy
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Donper USA business model
Business model- GTM type
- B2B
- Offering type
- Hardware or Manufacturing
- Cost components
- Supply Chain, Operations, Personnel, Marketing or Sales, Technology or R&D
Revenue model
- Equipment Sales: One-time sales of soft serve ice cream machines, frozen drink machines, and cold drink dispensers. Models range from residential to high-volume commercial machines priced from $859 to $10,800.
- OEM Parts Sales: Sales of authorized OEM replacement parts including beaters, motors, compressors, gaskets, seals, and maintenance kits. Parts are available from Donper USA and Parts Town.
- Warranty Service: Warranty service for machines, including labor warranty and parts warranty on selected models. The company offers industry's longest warranty.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| One time/ perpetual license | Pay-as-you-go | XC16 Mini Marg Elite - Residential frozen drink machine |
| One time/ perpetual license | Pay-as-you-go | XC212 Double Mini Marg - Residential frozen drink machine |
| One time/ perpetual license | Pay-as-you-go | D150 - Compact commercial soft serve machine |
| One time/ perpetual license | Pay-as-you-go | D250 - Compact commercial soft serve machine |
| One time/ perpetual license | Pay-as-you-go | D600 - Entry level soft serve machine |
| One time/ perpetual license | Pay-as-you-go | D700 - Entry level high volume commercial soft serve |
| One time/ perpetual license | Pay-as-you-go | D800 - High volume soft serve machine |
| One time/ perpetual license | Pay-as-you-go | D800H - High volume soft serve machine with digital controls |
| One time/ perpetual license | Pay-as-you-go | D900HP - Premier soft serve machine |
| Unit Pricing | Pay-as-you-go | OEM Parts - Various components |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels6 records
Donper USA product offering
Product offeringCore offering
Donper USA manufactures and sells the largest line of soft serve ice cream machines, frozen drink machines, and cold drink dispensers (Bubblers) in the United States. The product portfolio spans over 25 models, ranging from compact residential countertop units to high-volume commercial floor models capable of producing up to 60 quarts per hour, backed by the industry's longest warranty and a nationwide network for parts, technical support, and warranty service.
Product overview
Donper USA offers the largest line of frozen drink and soft serve machines in the USA, comprising over 25 different models. The product portfolio spans three main categories: Soft Serve Machines (D150, D250, D600, D700, D800, D800H, D900, D900H, D900HP), Frozen Drink Machines (XC16, XC212, XC112, XC224, XC336, XF124, XF248), and Cold Drink Dispensers known as Bubblers (D25, D35). Soft serve machines range from compact countertop models like the D150 and D250 to high-volume floor models like the D800/900 series capable of producing up to 60 quarts per hour. Frozen drink machines range from residential models like the XC16 (the world's smallest at 39.5 lbs) to high-volume commercial machines like the XF248. The company also offers a comprehensive range of OEM replacement parts and maintenance kits. All products are supported by nationwide sales, technical support, OEM parts, and warranty service from the Houston, Texas headquarters.
Differentiator
Problem solved
Functional benefit
Products and services
- D150 Soft Serve Machine The smallest footprint commercial soft serve machine available, serving frozen yogurt, sorbet, custard, soft serve ice cream, gelato, and frozen slush. Targeted at small commercial operations needing compact countertop equipment with automatic consistency control.
- D250 Soft Serve Machine Compact commercial soft serve machine for restaurants and food service operators producing 10.5-15 quarts per hour. Features automatic consistency control for smooth, creamy product.
- D600 Soft Serve Machine Entry-level countertop soft serve machine with two flavors and twist capability for small to mid-volume commercial operators. Operates on standard 115V power.
- D700 Soft Serve Machine Entry-level commercial soft serve machine for self-serve dessert concepts, producing up to 22 quarts per hour on standard 115V 20A power. The only commercial-grade high-volume machine with this capability.
- D800 Soft Serve Machine High-volume floor/counter model dual-flavor soft serve machine with twist capability, producing 45-59 quarts per hour. Features digital consistency control and industry-leading design with fewest moving wet parts.
- D800H Soft Serve Machine High-volume floor model dual-flavor soft serve machine with digital hopper mixing and cooling controls, designed for busy foodservice operations.
- OEM Replacement Parts Authorized OEM replacement parts for all Donper USA machines, including beaters, motors, compressors, seals, gaskets, O-rings, valves, belts, sensors, and controllers. Available directly and through Parts Town.
Quantifiable outcome
- Production capacity of 45-59 quarts per hour for high-volume models like D800/D900
- +2 more outcomes
Companies that use Donper USA
Customer profileSegments5 records
Ideal customer profiles5 records
Donper USA technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature6 records
Donper USA partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Parts TownminorParts Town is an authorized distributor for OEM replacement parts for Donper machines. Parts are available from both Donper USA directly and through Parts Town.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
Donper USA competitors and assessment
Company assessmentDirect peers
- Carpigiani: Italian-headquartered global leader in gelato, soft serve, and frozen dessert equipment. Competes head-to-head with Donper in premium frozen dessert shops and foodservice, with a strong global brand and broader product portfolio.
- Stoelting: US manufacturer of soft serve, frozen custard, and hard-pack ice cream equipment for QSR and foodservice. Competes directly with Donper's D-series commercial soft serve machines across similar use cases.
- Spaceman: China-based manufacturer of soft serve and frozen beverage machines with growing US distribution. Comparable to Donper in product category, geographic expansion strategy, and price point positioning.
- Nissei: Japanese-origin manufacturer of commercial soft serve and frozen dessert equipment. Comparable product line and target market, particularly for Asian-cuisine restaurants and bubble tea/frozen dessert shops in the US.
- Taylor Company: Taylor (a Middleby brand) is one of the most established US manufacturers of commercial soft serve, shake, and frozen beverage equipment. It directly competes with Donper across QSR, fast food, and convenience store segments with a deeper US chain-customer footprint.
- Gelmatic: Italian manufacturer specializing in gelato and soft serve equipment. Directly comparable in premium frozen dessert shop and restaurant use cases, competing for similar European-style frozen dessert operators.
- Icetro: Korean manufacturer of soft serve and frozen beverage machines with US distribution. Comparable product category and competitive price positioning against Donper in independent foodservice accounts.
- SaniServ: US manufacturer of commercial soft serve, shake, and frozen beverage equipment. Directly comparable in product range and target customer (small-format QSR and foodservice operators).
- Electro Freeze: US-based manufacturer of soft serve, frozen custard, shake, and slush equipment (part of Hoshizaki group). Directly comparable to Donper in target customer, product category, and US foodservice channel focus.
Broad incumbents
- Middleby Corporation: Large diversified commercial foodservice equipment conglomerate that owns Taylor Company. Relevant as the parent of Donper's largest US competitor and as a benchmark for scale, channel depth, and chain-customer access in foodservice equipment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
Donper USA social profiles
Digital presenceDonper USA financial estimates
Financial estimateRevenue estimate
Valuation estimate
Donper USA leadership team
Management profileNumber of profiles
Donper USA funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Donper USA M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Donper USA
What does Donper USA do?
Donper USA manufactures and sells the largest line of soft serve ice cream machines, frozen drink machines, and cold drink dispensers (Bubblers) in the United States. The product portfolio spans over 25 models, ranging from compact residential countertop units to high-volume commercial floor models capable of producing up to 60 quarts per hour, backed by the industry's longest warranty and a nationwide network for parts, technical support, and warranty service.
Is Donper USA a public or private company?
Donper USA is a private company. It is classified as corporate owned and is currently operating.
When was Donper USA founded?
Donper USA was founded in 1966. It employs 11 to 50 people.
Where is Donper USA based?
Donper USA is headquartered in Katy, United States, in the North America region.
How does Donper USA make money?
Three revenue lines are on record. Equipment Sales are the primary driver. The others are OEM Parts Sales and warranty Service.
Who are Donper USA's main competitors?
Direct peers on record are Carpigiani, Stoelting, Spaceman, Nissei, Taylor Company, Gelmatic, Icetro, SaniServ and Electro Freeze. Middleby Corporation is listed as a broad incumbent.
Does Donper USA have an API?
No public API is recorded for Donper USA.