Flosmart Solutions

What Flosmart Solutions does

Flosmart Solutions is a Dubai-headquartered legal technology and document services firm founded in 2014 by Dev Chopra and Rupali Gill, with a registered legal entity of Flosmart Data Services LLP in the United Arab Emirates. The company delivers an integrated stack spanning document scanning and OCR, eDiscovery processing, electronic bundle preparation, trial technology for virtual and hybrid hearings, transcription, and physical legal bundle printing. Its flagship software offering is the LEXEL Case Preparation and Transcript Management Platform, distributed in the Middle East through a partnership with LegalCraft Solutions, which provides AI-assisted transcript analytics, auto-hyperlinking, annotation, and electronic presentation of evidence for courts and arbitrations.

Flosmart serves a primarily enterprise client base anchored in the legal sector, with secondary work in banking, healthcare, construction, and general commercial printing. Named customers include a Magic Circle law firm's Dubai office, top-five GCC banks, and a global construction consultancy. Operations span the UAE, GCC, Singapore, and the UK following the September 2022 launch of a London office, and the company operates a 24/7 service model with both on-site and bureau-based document handling backed by chain-of-custody tracking and GDPR compliance.

The business model is a mix of professional services fees (scanning, bundle printing, hearing support), subscription or hosting fees for eDiscovery and LEXEL, and one-time processing options for episodic matters, with all pricing conducted on a quote basis. Strategic alliances with Law In Order (eHearings) and LegalCraft Solutions (LEXEL) underpin the technology stack, while the company has remained privately held and bootstrapped under its founders.

Name

Flosmart Solutions

Legal name

Flosmart Data Services LLP

Website

https://flosmart.ae

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Flosmart Solutions is a Dubai-based legal technology and document services firm delivering eDiscovery, OCR scanning, trial support, and the LEXEL case management platform to law firms, banks, and enterprises across the Middle East, UK, and Singapore.

Ownership category

akta.pro rank

Product category

Legal Technology & Document Management Services

NAICS

Document Preparation Services (56141), Commercial Printing (except Screen and Books) (323111), Other Business Service Centers (including Copy Shops) (561439)

SIC

Services-Mailing, Reproduction, Commercial Art & Photography (7330), Book Printing (2732)

akta.pro primary industry

Contract Lifecycle Management (CLM) & Document Automation (BPAEAPAD)

akta.pro secondary industry

Contract Lifecycle Management (CLM) & Document Generation/Templating (HDAEAGAL)

Keywords

• Legal technology services
• Document scanning solutions
• EDiscovery platform
• Trial technology support
• Commercial printing services

Headquarters

HQ city

Dubai

HQ country

United Arab Emirates

HQ region

Middle East

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Document Scanning Services: On-site and bureau-based document scanning with digitization, OCR, and smart indexing. Chain of custody certificates provided for tracked documents.
2. eDiscovery Platform Services: Flexible eDiscovery solution - clients can opt for traditional approach (data processing, hosting, monthly user access) or one-time processing option without hosting fees.
3. Printing Services: Comprehensive printing services including legal bundles, brochures, business cards, large format printing, magazines, presentations for individuals and enterprises.
4. Trial Technology Services: Virtual, in-person, hybrid hearings support including equipment rental, transcription services, Electronic Presentation of Evidence.
5. LEXEL Platform Licensing: Case management platform with customizable workspaces, collaboration features, and AI-powered litigation prep software.

Pricing tiers

Go-to-market motion2 records

Distribution channels2 records

Marketing channels4 records

Core offering

Flosmart Solutions provides end-to-end legal technology and document management services, including eDiscovery, case preparation (LEXEL platform), trial and hearing technology support, legal document scanning, legal bundle printing, and general commercial printing. It serves law firms, banks, healthcare providers, and construction companies primarily across the UAE, GCC, UK, and Singapore markets, with on-site and bureau-based document digitization, OCR, and AI-powered transcription services.

Product overview

Flosmart Solutions is a document management and legal technology services company founded in 2014, providing a comprehensive portfolio of integrated services for the legal and corporate sectors. The company operates three main service pillars: (1) Legal Technology Solutions encompassing eDiscovery, LEXEL case management platform, trial technologies, legal document scanning, and legal bundle printing; (2) Document Scanning Services covering medical records, finance/banking, HR files, and general archives; and (3) Print Services including commercial printing (brochures, business cards, magazines, flyers, certificates), large format printing, and various binding services (spiral, perfect, saddle). The core differentiator is the end-to-end service from document scanning through eDiscovery review to case preparation, bundle production, and hearing support including transcription and electronic presentation of evidence.

Differentiator

Problem solved

Functional benefit

Brands

• LEXEL: Case Preparation & Transcript Management Platform - a secure online platform for litigation support, transcript management, document collaboration, and case preparation for hearings and arbitrations

Products and services

• eDiscovery Electronic discovery solution for identifying, collecting, and analyzing electronically stored information (ESI) in response to legal requests. Automates data ingestion, file indexing, OCR, de-duplication, virus scanning, email threading, and document preparation for review and production. Available via traditional subscription (data processing, hosting, monthly user access) or one-time processing option.
• LEXEL Case Preparation & Transcript Management Platform Web-based litigation support platform for case management, transcript management, annotations, hyperlinking, collaboration, and Electronic Presentation of Evidence (EPE). Includes AI-powered natural language and concept analysis, Boolean/proximity/fuzzy/wildcard search, and synchronized AV playback with transcripts. Used in courts, arbitrations, and royal commissions in Australia, SE Asia, and international courts at The Hague.
• Trial Technologies Comprehensive hearing solutions for litigation and arbitration including virtual, in-person, and hybrid formats. Includes realtime and daily transcription, case management, Electronic Presentation of Evidence (EPE), court reporters, video conferencing, and equipment rental for arbitration hearings and trials.
• Legal Document Scanning Services Professional document scanning services for the legal industry with chain of custody tracking, NDA compliance, and GDPR compliance. Includes on-site mobile scanning and bureau-based scanning in Dubai with subsequent processing through the eDiscovery platform.
• Legal Bundle Printing Confidential legal document production services for bundles, briefs, and hearings. Includes pre-printing (de-duplication, numbering, pagination), printing in A4/A5/A3 formats, and finishing services (binding, tabs, folders) with 24x7 operations and a 100% accuracy guarantee.
• Document Scanning Services Document digitization services for businesses including on-site mobile scanning teams and bureau-based processing in Dubai. Handles various document types including medical records, finance/banking, HR files, and back archives with OCR, indexing, and smart indexing data capture capabilities.
• Print Services Comprehensive commercial printing services including brochures, banners, business cards, reports, magazines, presentations, legal bundles, large format printing (CAD/plan printing), and various binding options (spiral, wire, perfect, saddle-stitched).
• Medical Records Scanning Document scanning services for healthcare providers to digitize patient files, go paperless, and create accessible digital archives with strict NDA compliance and on-site service options.
• Finance & Banking Document Scanning Finance document scanning services for invoices, receipts, bank transfers, and cheques with smart indexing technology to capture dates, numbers, and amounts, converting documents into intelligible data, with GDPR compliance.

Quantifiable outcome

• 110k page bundle processed and delivered in 3 days for Magic Circle law firm
• +2 more outcomes

Named customers3 records

Segments5 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability8 records

Feature3 records

Partnerships

Three partnerships are on record, tiered minor and core.

• Tree-nationminorOthers · 7 June 2023Carbon offset partnership to offset Flosmart's carbon emissions. Partnership reflects commitment to environmental sustainability through technology-driven services that reduce carbon footprints. Tree-nation enables individuals and businesses to plant trees worldwide, combating deforestation, promoting biodiversity, and reducing carbon footprints.
• Law In OrdercoreStrategic or Co-development Partner · 7 March 2022Law In Order combines its global eHearing expertise with Flosmart Solutions specialist legal support services to deliver end-to-end hearing solutions in UAE. Partnership brings together deep industry knowledge, technical advancements in AI and professional client service for virtual, in-person and hybrid hearings. Flosmart provides onshore document production while Law In Order delivers eHearing services.
• LegalCraft SolutionscoreTechnology or IntegrationPartnership to bring LEXEL case preparation and transcript management platform to Middle East market. LegalCraft developed the LEXEL product which Flosmart distributes and implements in the region. LEXEL is widely used in Supreme Courts, High Courts, International Arbitration Centres, Attorney offices, and Law Firms in Australia, SE Asia, and international courts in The Hague.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Broad incumbents

• Consilio: Global legal services firm specializing in eDiscovery, document review, and legal consulting. Overlaps with Flosmart's eDiscovery and trial technology services, particularly for complex cross-border litigation and arbitration matters.
• Kroll (formerly Duff & Phelps): Global risk and financial advisory firm with a significant legal technology and eDiscovery practice. Comparable to Flosmart in serving complex cross-border disputes and arbitration matters, but with much broader capabilities.
• Lighthouse (formerly Lighthouse eDiscovery): International eDiscovery, document review, and legal analytics provider. Comparable to Flosmart's eDiscovery platform offering, particularly for enterprise litigation and arbitration matters.
• KLDiscovery: Leading global provider of eDiscovery, data recovery, and information governance services. Direct competitor in the eDiscovery space that Flosmart targets with its platform and document scanning services.
• UnitedLex: Global legal and business services firm offering eDiscovery, document review, and legal technology solutions. Comparable in scope to Flosmart's legal support services, though at much larger scale and broader geographic footprint.
• Huron Legal: Global consulting firm with a legal services arm providing eDiscovery, document review, and litigation support. Adjacent competitor in the legal managed services space where Flosmart competes.
• Epiq Systems: Global provider of eDiscovery, document review, and legal managed services. Comparable to Flosmart's eDiscovery and document processing offerings, but at vastly larger scale across many more jurisdictions.
• LexisNexis (Legal & Professional): Global legal information and analytics provider. Comparable as a broader legal technology incumbent; while not a direct eDiscovery competitor, LexisNexis increasingly offers adjacent legal workflow and document intelligence capabilities that overlap with Flosmart's positioning.

Direct peers

• Law In Order: Australian-headquartered legal support and eHearing services firm. Direct strategic partner of Flosmart and a very close comparator — both provide end-to-end court and arbitration support including eHearings, transcription, document production, and trial technology.

Regional players

• Ardent Captus (legal support services, Middle East): Regional legal support services firm with operations in the Middle East and Africa offering eDiscovery, trial support, and document management. Direct competitor to Flosmart in the MENA legal services market.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/FlosmartS
• Facebookfacebook.com/flosmartsolutions
• LinkedInlinkedin.com/company/flosmart-solutions-me

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Flosmart Solutions