New Hope Clinic

What New Hope Clinic does

New Hope Clinic is a non-profit healthcare organization founded in 1998 and headquartered at 201 W Boiling Spring Rd, Southport, North Carolina. It provides affordable medical, dental, pharmacy, and health education services to adult residents of Brunswick County, NC who are uninsured with low income or enrolled in Medicaid. The organization operates with a small staff (1–10 employees) supplemented by a volunteer network, and funds its operations through a combination of Medicaid reimbursements and charitable donations, with services offered on a sliding-scale or charity-care basis.

The clinic's service portfolio spans four core lines: Primary Care (including specialty referrals), Dental Care (exams, X-rays, fillings, cleanings, extractions), an on-site Pharmacy for prescription and over-the-counter medications, and Health Education covering diabetes management and nutrition counseling. In addition to the fixed Southport location, New Hope operates a Mobile Program centered on the Wellness Wagon, a 170 sq. ft. mobile medical unit that brings healthcare services directly to communities across Brunswick County on a published mobile calendar schedule. The technology backbone consists of the third-party Athenahealth patient portal for secure messaging, refills, and record access, and Constant Contact for community and donor communications.

The go-to-market is community-led: patient acquisition is driven by community outreach, referrals, eligibility-based enrollment, and volunteer awareness programs rather than paid marketing. Customer concentration is entirely within a single county and two narrow personas (uninsured low-income adults and Medicaid recipients), which creates a tightly defined mission but a narrow funding base. Strategic emphasis is on geographic reach via the mobile program and ecosystem coordination with local organizations providing utilities, food, and mental health support, rather than on technology differentiation or multi-county scale.

Name

New Hope Clinic

Legal name

New Hope Clinic

Website

https://newhopeclinicfree.org

Company type

Private

Founded year

1998

Operating status

Operating

Headcount range

1–10 employees

Short description

New Hope Clinic is a non-profit in Southport, NC providing affordable primary care, dental, pharmacy, and health education services to uninsured and Medicaid adult residents of Brunswick County, including via the Wellness Wagon mobile medical unit.

Ownership category

akta.pro rank

Product category

Community Healthcare Services

NAICS

Offices of Physicians (62111), Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011)

akta.pro primary industry

Primary Care for Underserved Populations (e.g., migrant, homeless, refugee clinics) (HLAFAGAN)

akta.pro secondary industry

Retail & Walk-In Primary Care Clinics (HLAFAGAC)

Keywords

• Community health services
• Primary care clinic
• Dental care services
• Mobile medical unit
• Pharmacy services

Headquarters

HQ city

Southport

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Supply Chain, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Healthcare Services Revenue: Non-profit clinic providing affordable healthcare services funded through Medicaid reimbursements for eligible patients and charitable donations.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

New Hope Clinic provides affordable Primary Care, Dental Care, Pharmacy access, and Health Education (including diabetes management and nutrition counseling) to adult residents of Brunswick County, NC who are uninsured with low income or covered by Medicaid. Services are delivered both on-site at its Southport clinic and through the Wellness Wagon, a 170 sq. ft. mobile medical unit that brings care directly into communities across the county. Patients can also use an Athenahealth-powered Patient Portal to message providers, request refills, and view health records.

Product overview

New Hope Clinic is a non-profit healthcare organization providing affordable healthcare and wellness services through multiple service lines. The clinic operates a core set of services including Primary Care (comprehensive primary and specialty care), Dental Care (exams, X-rays, fillings, cleanings, extractions), an on-site Pharmacy for prescription and OTC medications, and Health Education programs including diabetes management and nutrition counseling. Additionally, the clinic operates a Mobile Program featuring the Wellness Wagon, a 170 sq. ft. mobile medical unit that brings healthcare directly to underserved communities across Brunswick County. Patients can access services through a Patient Portal powered by Athenahealth for secure communication and health record management.

Differentiator

Problem solved

Functional benefit

Products and services

• Primary Care Comprehensive primary and specialty care services available onsite at the Southport clinic or through referrals to specialists, for adult residents of Brunswick County, NC who have Medicaid or are uninsured with low income.
• Dental Care Dental services including exams, X-rays, fillings, cleanings, and extractions to support oral health for qualifying adult patients of Brunswick County.
• Pharmacy On-site pharmacy access providing prescription and over-the-counter medications to qualifying patients of the clinic.
• Health Education Health education services including diabetes management education and nutrition counseling for clinic patients.
• Wellness Wagon Mobile Program A mobile healthcare delivery program featuring the Wellness Wagon, a 170 sq. ft. mobile medical unit that brings healthcare services directly to communities across Brunswick County on a scheduled calendar.
• Patient Portal Secure online portal powered by Athenahealth that enables existing patients to send messages to their doctor, request prescription refills, view medical records, and communicate with their healthcare team.

Named customers3 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature1 record

Scale indicators1 record

Recent moves6 records

Expansion highlights3 records

Regional players

• NC MedAssist: North Carolina-based nonprofit providing free prescription medications to uninsured and underinsured residents statewide. Directly comparable as a charity-funded healthcare safety net in NC, but with a pharmacy-only rather than clinical-services focus.
• Coastal Horizons Center: Wilmington, NC-based nonprofit providing behavioral health, primary care, and social services to underserved populations in the Cape Fear region. Overlapping target population and integrated whole-person care approach, though with stronger behavioral health emphasis.

Direct peers

• Robeson Health Care Corporation: North Carolina FQHC operating in rural eastern NC providing primary, dental, behavioral health, and pharmacy services to underserved communities. Comparable safety-net clinic serving Medicaid and uninsured populations with limited resources.
• Volunteers in Medicine America: National nonprofit network supporting free clinics that rely on volunteer clinicians to serve uninsured and underinsured populations. Directly comparable operating model: volunteer-driven, donation-funded free clinics providing primary care to those without healthcare access.
• Goshen Medical Center: North Carolina FQHC operating multiple sites across eastern NC with primary care, dental, pharmacy and case management for uninsured and Medicaid patients. Comparable mission-driven, multi-site community clinic model serving rural and underserved populations.
• Triad Adult and Pediatric Medicine: FQHC in Greensboro, NC providing primary medical, dental, and enabling services to uninsured and Medicaid adults (and pediatric) patients. Comparable integrated safety-net clinic model with strong focus on community-based care for low-income populations.
• Piedmont Health Services: North Carolina FQHC with multiple service sites offering primary care, dental, pharmacy, and health education to underserved populations. Comparable integrated community clinic model with strong focus on uninsured and Medicaid patients.
• Cape Fear Clinic: Free clinic in Wilmington, NC (also serving the broader Cape Fear region including Brunswick County). It offers similar free or low-cost medical, dental, and pharmacy services to uninsured and underinsured adults, making it the closest direct peer in both mission and geography.
• MedNorth Health Center: Federally Qualified Health Center (FQHC) based in Wilmington, NC that provides primary care, dental, behavioral health, and pharmacy services to underserved populations in the Cape Fear region. Highly comparable integrated-service, safety-net model serving Medicaid and uninsured patients.

Others

• National Association of Free & Charitable Clinics: National industry association supporting the network of 1,400+ free and charitable clinics across the U.S. New Hope Clinic fits this membership profile and benefits from NAFC's advocacy, training, and grant resources as part of the broader free clinic ecosystem.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/NewHopeClinic2
• Facebookfacebook.com/newhopeclinicfree

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about New Hope Clinic