Transcripts
Transcripts, Ltd. is a Phoenix-based, woman-owned transcription and data entry company founded in 1991 that provides HIPAA-compliant audio transcription for medical, legal, government, HR, private investigation, religious, and individual clients across the US and worldwide via secure digital upload.
- Company typePrivate
- Founded1991
- HeadquartersPhoenix, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What Transcripts does
Transcripts, Ltd. is a Phoenix, Arizona-based professional transcription and data entry company founded in 1991, privately held and certified as a woman-owned small business and a registered Federal contractor. The firm provides verbatim and edited audio transcription services across government, medical, legal, law enforcement, private investigation, human resources, religious, and individual client segments, supplemented by a wholly-owned data entry division called CDE Services. Service scope covers medical dictation, forensic interviews, hearings, council meetings, HR interviews, sermons, and personal recordings, with delivery via secure digital upload (no file size limit), email, or physical pickup/delivery in the Phoenix metropolitan area.
The company's core technology is a secure digital content delivery system with 128-bit SSL encryption, scrambled filenames on storage servers, and optional password-protected zip encryption, designed to satisfy HIPAA, HITECH, Sarbanes-Oxley, Gramm-Leach-Bliley, and California Security Breach Notification Act requirements. Transcription is performed by US-based citizens who are fingerprinted and background checked, with a three-step proofreading quality control process. The platform accepts a wide range of digital audio formats (.wav, .mp3, .dss, .flac, .aac, and others) as well as physical media (DVDs, CDs, and mini, micro, and standard cassette tapes), giving the firm a broad ingest surface for clients with legacy or non-digital recordings.
Transcripts, Ltd. operates a usage-based, per-line revenue model, with medical transcription priced at 11 cents per line for digital upload, 12 cents for M/W/F pickup/delivery, and 13 cents for daily pickup/delivery, and with no delivery charges for orders of 300 lines or more. Go-to-market is direct-to-consumer and B2B, primarily through the company website, phone ordering, and email, with global digital file delivery and Phoenix-metro physical courier service. Pricing is transparently quoted upfront, and the company accepts major credit cards and PayPal. The company's value proposition centers on data security, regulatory compliance, US-based vetted labor, 24-hour medical turnaround, and explicit 50-70% cost savings versus in-house transcription staff.
Transcripts firmographics
Firmographics- Name
- Transcripts
- Legal name
- Transcripts, Ltd.
- Website
- https://transcriptsltd.com
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Transcripts, Ltd. is a Phoenix-based, woman-owned transcription and data entry company founded in 1991 that provides HIPAA-compliant audio transcription for medical, legal, government, HR, private investigation, religious, and individual clients across the US and worldwide via secure digital upload.
- Ownership category
- akta.pro rank
Transcripts industry classification
Industry- Product category
- Transcription Services
- NAICS
- Court Reporting and Stenotype Services (561492)
- SIC
- Services-Computer Processing & Data Preparation (7374)
- akta.pro primary industry
- Transcription & Data Capture (Audio/Video to Text) (BPAAAKAI)
- akta.pro secondary industry
- Speech Recognition, Dictation & Medical Transcription Platforms (HLACAAAI)
Keywords
Where Transcripts is headquartered
LocationHeadquarters
- HQ city
- Phoenix
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Transcripts business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Transcription Services: Per-line transcription services for audio recordings, interviews, hearings, medical dictation, and other recorded content. Pricing varies by service type (medical, legal, general) and delivery method.
- Medical Transcription: Medical office transcription priced per line at 65 characters per line, with options for digital upload (11 cents/line), pickup/delivery M/W/F (12 cents/line), or daily pickup/delivery (13 cents/line).
- Data Entry Services: Data entry tasks for individuals and businesses, including tax preparation support and financial statement data entry.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Usage-based | Pay-as-you-go | Digital upload medical transcription - 11 cents per line |
| Usage-based | Pay-as-you-go | Pickup/delivery medical transcription (M/W/F) - 12 cents per line |
| Usage-based | Pay-as-you-go | Daily pickup/delivery medical transcription - 13 cents per line |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels3 records
Transcripts product offering
Product offeringCore offering
Transcripts, Ltd. provides professional audio transcription and data entry services, converting recorded interviews, hearings, medical dictation, legal proceedings, phone calls, and other audio content into accurate written documents. The company offers verbatim or edited transcription delivered via secure digital file transfer, email, or courier, supplemented by a separate CDE Services division handling document preparation and data entry such as tax return preparation and financial statement data entry.
Product overview
Transcripts, Ltd. is a Phoenix-based transcription company offering audio transcription services as its core product, supplemented by a data entry division called CDE Services. The company provides verbatim or edited transcription across multiple verticals including medical offices, legal/federal matters, private investigations, human resources, government/council meetings, churches, and individual clients. Services include secure digital file upload with no size limitations, physical media pickup (CDs, DVDs, cassette tapes), and various delivery methods including email, secure server download, and courier delivery. The product architecture consists of a unified transcription service enhanced by specialized modules for specific industries and a separate data entry offering.
Differentiator
Problem solved
Functional benefit
Products and services
- Audio Transcription Services Professional audio transcription of recorded interviews, hearings, legal proceedings, phone calls, city council meetings, sermons, HR interviews, insurance company interviews, and other audio content, delivered as verbatim or edited written transcripts. Targets businesses, government entities, and individuals through digital file upload, phone ordering, and physical pickup/delivery.
- Medical Transcription Services HIPAA and HITECH Act compliant transcription of medical dictation including SOAP notes, consultations, letters, independent medical evaluations, and medical-legal reports, with 24-hour turnaround, scrambled filenames on storage servers, and optional password-protected zip encryption. For physician practices and medical offices.
- CDE Services (Check/Data Entry) Data entry division providing document preparation, tax return preparation support, and financial statement data entry for businesses, government entities, and individuals, offered as a lower-cost alternative to CPA services.
Quantifiable outcome
- Cost savings of 50-70% compared to in-house staff
- +2 more outcomes
Companies that use Transcripts
Customer profileNamed customers9 records
Segments6 records
Ideal customer profiles6 records
Transcripts technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Transcripts partnerships and signals
Strategic signalScale indicators4 records
Recent moves5 records
Expansion highlights5 records
Transcripts competitors and assessment
Company assessmentEmerging players
- Verbit: Verbit offers AI-powered transcription and captioning with human review for legal, higher education, and media customers, combining technology platforms with human proofreading comparable to Transcripts Ltd's three-step quality model.
- Otter.ai: Otter.ai provides AI-driven meeting transcription and note-taking for businesses and individuals, representing the automated transcription substitute competing with human transcription workflows for general business use cases.
Direct peers
- Rev.com: Rev is a leading online transcription and captioning service offering both AI and human transcription with per-line/pricing models, and serves legal, media, academic, and business clients—a direct competitor in human and hybrid transcription services.
- Way With Words: Way With Words is a transcription services company offering audio typing and transcription for media, legal, and research clients with custom pricing models, operating in the same human-transcription value chain.
- 3Play Media: 3Play Media provides transcription, captioning, and accessibility services combining human and automated workflows for media, education, and enterprise, overlapping with Transcripts Ltd on audio-to-text and captioning services.
- TranscribeMe: TranscribeMe provides human and AI transcription services for academic, business, and medical clients using a crowdsourced transcription model with quality controls, directly competing in the same usage-based transcription category.
- SpeakWrite: SpeakWrite provides transcription services for law enforcement, legal, and professional clients with secure handling and turnaround guarantees, directly competing in the legal and government transcription segments.
- Daily Transcription: Daily Transcription provides transcription services for legal, academic, media, and corporate clients with per-line pricing, closely mirroring Transcripts Ltd's business model and service breadth for general and specialized transcription.
- GoTranscript: GoTranscript offers human transcription services priced per audio minute for legal, academic, media, and business customers, including captioning and translation, competing directly on per-line/per-minute transcription pricing and vertical breadth.
Broad incumbents
- MModal (3M HIS): MModal is a large medical transcription and clinical documentation provider offering speech recognition and transcription services for healthcare organizations, broadly competing in the medical transcription vertical alongside Transcripts Ltd.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Transcripts social profiles
Digital presenceTranscripts compliance and trust
Trust signalCompliance5 records
Transcripts financial estimates
Financial estimateRevenue estimate
Valuation estimate
Transcripts leadership team
Management profileNumber of profiles
Transcripts subsidiaries and ownership
Company hierarchySubsidiaries1 record
Transcripts funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Transcripts M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Transcripts
What does Transcripts do?
Transcripts, Ltd. provides professional audio transcription and data entry services, converting recorded interviews, hearings, medical dictation, legal proceedings, phone calls, and other audio content into accurate written documents. The company offers verbatim or edited transcription delivered via secure digital file transfer, email, or courier, supplemented by a separate CDE Services division handling document preparation and data entry such as tax return preparation and financial statement data entry.
Is Transcripts a public or private company?
Transcripts is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Transcripts founded?
Transcripts was founded in 1991. It employs 11 to 50 people.
Where is Transcripts based?
Transcripts is headquartered in Phoenix, United States, in the North America region.
How does Transcripts make money?
Three revenue lines are on record. Transcription Services are the primary driver. The others are medical Transcription and data Entry Services.
Who are Transcripts's main competitors?
Emerging players on record are Verbit and Otter.ai. Direct peers are Rev.com, Way With Words, 3Play Media, TranscribeMe, SpeakWrite, Daily Transcription and GoTranscript. MModal (3M HIS) is listed as a broad incumbent.
Does Transcripts have an API?
No public API is recorded for Transcripts.
What industry is Transcripts in?
Transcripts's product category is Transcription Services. Its primary akta.pro industry code is BPAAAKAI, Transcription & Data Capture (Audio/Video to Text), with a secondary code of HLACAAAI, Speech Recognition, Dictation & Medical Transcription Platforms. Its NAICS code is 561492 and its SIC code is 7374.