Glasgow Women's Aid

What Glasgow Women's Aid does

Glasgow Women's Aid is a registered Scottish charity (Scottish Charity No. SC005227) founded in 1973 that delivers frontline domestic abuse support services to women, children, and young people in the Glasgow area. Its core service mix comprises a city-centre drop-in and crisis helpline (Monday-Friday 9.30am-4.30pm, telephone 0141 553 2022), 46 refuge spaces across self-contained flats, shared accommodation, a purpose-built wheelchair-accessible refuge, and satellite flats in local communities, plus outreach support delivered in safe community venues and online. Specialist offerings include Independent Domestic Abuse Advocacy (IDAA) with MARAC representation, court-ordered child contact support, dedicated Play Therapy for younger children with complex needs, and the Enough!! sub-brand providing a dedicated helpline and school outreach programme for young women aged 13-21.

The organisation operates a non-commercial, grant-and-donation-funded model rather than a technology platform: its "core technology" is described as traditional social services delivery methods, with no proprietary software, app, or AI system. Revenue streams consist of (i) recurring public-sector grants from Glasgow City Council, the Scottish Government, Delivering Equally Safe, and Glasgow Communities Fund for core operations; (ii) fee-based Domestic Abuse Awareness Training delivered digitally via Zoom/Teams or in-person to organisations and professionals; and (iii) donations/fundraising through JustGiving, Amazon gift lists, supermarket gift cards, and recurring appeals such as Mother Claus (Christmas) and Bairns on the Bus (summer). The customer base is two-sided: free-at-point-of-use beneficiaries (women, children, young people) and fee-paying/training customers (professionals and organisations), while financial counterparties are concentrated among a small number of public-sector funders.

The organisation is governed by a strategic Board of feminist women, employs over 50 dedicated staff across refuges and the central office, and is led by CEO Angela Devine. Service development is explicitly guided by survivors, with survivor-led peer-support groups and a Postcard Project embedded in delivery. Geographic scope is Glasgow-centred for direct service delivery, with campaign reach and helpline awareness extending across Scotland; no commercial product distribution or international footprint is claimed.

Name

Glasgow Women's Aid

Legal name

Glasgow Women's Aid

Website

https://glasgowwomensaid.org.uk

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Glasgow Women's Aid is a Glasgow-based Scottish charity founded in 1973 that provides refuge accommodation (46 spaces), crisis support, outreach, advocacy, and training to women, children, and young people affected by domestic abuse, funded primarily by public-sector grants and donations.

Ownership category

akta.pro rank

Product category

Domestic Abuse Support Services

NAICS

Individual and Family Services (6241), Temporary Shelters (624221), Child and Youth Services (62411)

SIC

Services-Social Services (8300), Services-Educational Services (8200)

akta.pro primary industry

Domestic Violence & Abuse Support Services (BPAGAEAD)

akta.pro secondary industries

Housing Assistance & Homeless Services (BPAGAEAB), Protection Services (GBV, Child Protection, Legal Aid) (BPADADAH), Legal Aid & Client Advocacy Services (BPAGAEAM), Mental Health & Crisis Support Services (BPAGAEAH)

Keywords

• Domestic abuse support
• Refuge accommodation services
• Crisis helpline support
• Women's aid charity
• Advocacy services

Headquarters

HQ city

Glasgow

HQ country

United Kingdom

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Marketing or Sales, Others

Revenue model

1. Government and Public Funding: Primary revenue stream from government bodies including Glasgow City Council, The Scottish Government, Delivering Equally Safe, and Glasgow Communities Fund. These funders provide core operational funding to allow the organisation to provide services for women, children and young people experiencing domestic abuse.
2. Training Services: The organisation offers domestic abuse awareness training sessions to individuals and organisations for a fee. Digital training is delivered over Zoom/Teams for half-day sessions, and in-person training is available for small groups up to 16 people.
3. Donations and Fundraising: The organisation accepts financial donations from individuals and organisations through online donation forms, cheques, cash, JustGiving pages, and supermarket gift cards. Donations support specific programs such as Bairns on the Bus and Mother Claus Christmas Appeal.

Pricing tiers

Go-to-market motion3 records

Distribution channels5 records

Marketing channels8 records

Core offering

Glasgow Women's Aid is a registered charity providing direct support services for women, children and young people experiencing domestic abuse. Its core offering centres on refuge accommodation (46 spaces), crisis support via telephone and drop-in, outreach, advocacy, follow-on support, and specialist services including Play Therapy and the Enough!! young women's service. Additional revenue-generating services include domestic abuse awareness training delivered digitally and in-person to professionals and organisations.

Product overview

Glasgow Women's Aid provides a coordinated suite of domestic abuse support services centered around refuge accommodation (46 spaces), crisis support, outreach services, and specialized programs for children and young people. The organization operates through distinct but integrated service lines: Crisis Support serves as the entry point providing initial assessment and safety planning; Refuge Accommodation offers safe housing in various formats including self-contained flats, shared accommodation, and wheelchair-accessible units; Follow On Support assists families transitioning out of refuge; and the Enough!! service specifically targets young women aged 13-21. Additional services include Independent Domestic Abuse Advocacy (IDAA) for high-risk cases, Court Ordered Child Contact support, and Play Therapy for children. The organization also delivers educational services including Domestic Abuse Awareness Training for professionals and awareness campaigns such as #InPlainSight, Mother Claus Christmas Appeal, and Bairns on the Bus. Resource materials and referral pathways support both direct service delivery and professional capacity-building.

Differentiator

Problem solved

Functional benefit

Brands

• Enough!!: A support service for young women aged 13-21 who are worried about their relationships. The service helps teenagers recognise abusive behaviour and dating 'red flags', with a school outreach programme and a dedicated phone line.

Quantifiable outcome

• 46 refuge spaces available for women and children throughout Glasgow
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration10 records

Partnerships

Two partnerships are on record, tiered minor and core.

• Local Organisations Across Glasgow and ScotlandminorGTM or Marketing Partner · 1 January 2021Partnership with local organisations to promote the Still In Lockdown campaign with a week of online content to spread awareness about domestic abuse beyond the organisation's existing followers.
• Schools in GlasgowcoreStrategic or Co-development Partner · 1 January 2021Partnership with primary and secondary schools for the Enough!! outreach programme to educate pupils about consent, coercive control, and healthy relationships.

Scale indicators6 records

Recent moves6 records

Expansion highlights6 records

Emerging players

• Shelter Scotland: A Scotland-focused housing and homelessness charity addressing overlapping themes of housing insecurity, refuge need, and welfare-rights advocacy. Comparable in the housing-assistance segment (where Glasgow Women's Aid's refuge work sits) and in the policy-advocacy arena, though broader in housing scope and not focused exclusively on domestic abuse.

Direct peers

• Edinburgh Women's Aid: A sister Women's Aid organization serving the Edinburgh area, delivering the same core suite of refuge, crisis, outreach, and advocacy services. Operates under the Scottish Women's Aid federation and is the most direct service-model comparable to Glasgow Women's Aid within Scotland.
• Scottish Women's Aid: The national umbrella federation for Women's Aid groups across Scotland, of which Glasgow Women's Aid is effectively a member organization. Operates the same domestic-abuse support model at a national scale, directly comparable in mission, services, and funding base.
• Aberdeen Women's Aid: A Scottish Women's Aid member organization providing refuge, outreach, and crisis support in the Aberdeen region. Comparable in operating model, scale, and funding base, offering a peer benchmark for service delivery and operational metrics.
• Dundee Women's Aid: A Scottish Women's Aid member organization serving the Dundee area, providing refuge accommodation and support services to women and children experiencing domestic abuse. Directly comparable in service mix, beneficiary profile, and Scottish-local-authority funding model.

Others

• Respect: A UK charity working with perpetrators of domestic abuse and supporting professionals working with affected families. Comparable as a sector organization delivering training and accreditation in the domestic-abuse space, though focused on perpetrator intervention rather than survivor support — making it adjacent rather than directly competing.
• Safe Lives: A UK-wide charity focused on domestic-abuse service improvement, data, and training. Comparable as a sector-shaping organization providing training services and resources to practitioners — a partial overlap with Glasgow Women's Aid's training and IDAA/MARAC advocacy work, but operating as an infrastructure/thought-leadership body rather than direct service provider.

Broad incumbents

• Welsh Women's Aid: The national federation coordinating domestic-abuse support services across Wales, including refuge provision and the Live Fear Free helpline. Comparable as a federated national domestic-abuse support body, though operating under different devolved-nation policy and funding frameworks.
• Refuge (UK): The largest UK domestic-abuse charity, operating national helplines, refuge provision, and policy advocacy. Comparable in core mission (refuge and domestic-abuse support) and federal operating structure, though with materially larger scale and broader geographic footprint than Glasgow Women's Aid.
• Women's Aid (England): The national federation for Women's Aid organizations across England, operating the National Domestic Abuse Helpline and providing training, advocacy, and policy work. Directly comparable as a federated domestic-abuse support body, though geographically distinct from Glasgow Women's Aid's Scotland-only footprint.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GlasgowWomensAid
• Instagraminstagram.com/glasgowwomensaid
• Xx.com/GWA1973
• LinkedInlinkedin.com/company/glasgow-womens-aid

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Glasgow Women's Aid