What Alshafak IT Solutions does

Alshafak IT Solutions is a privately-held Libyan IT services and system integration company headquartered in Tripoli, founded in 1997 by Ahmed Gamal. The company operates as an end-to-end IT solutions provider targeting enterprise organizations, government ministries, and international agencies across Libya's banking, telecommunications, oil, manufacturing, and energy sectors. With Mohamed Fouad serving as Managing Director, the company positions itself as the most prominent software house in Libya, supported by 25 years of operating history and 100+ skilled experts (per the company homepage, though firmographic data reports 11-50 employees).

The company's core offerings span seven service lines: datacenter design and implementation (server, storage, virtualization, hyperconvergence, backup, structured cabling); network security (security assessments, penetration testing, VPNs, unified threat management, data leakage prevention); software applications (Enterprise Document Management, ERP, HR & Payroll, Accounting, Archiving, custom development); IT support services with customizable SLAs from 8/5 to 24/7/365; IT consulting and health checks; and certified training programs. The technology stack is built on tier-1 vendor partnerships with IBM, Cisco, VMware, Dell, Lenovo, Nutanix, HyperFlex, Infoblox, Juniper, Palo Alto, F5, and Citrix, with the company operating as a certified technology partner and systems integrator for each.

The revenue model is professional services-based, with customized project-based pricing and SLA-driven managed services agreements sold via direct enterprise field sales and consultative engagement by certified project managers. The company distributes through direct client engagement supplemented by content marketing (blog articles on IT migration and risk management), email newsletters, and partner referrals. No public pricing, revenue figures, funding events, or external investment are disclosed, and the company operates entirely within Libya with no international office locations beyond the Tripoli headquarters.

Name

Alshafak IT Solutions

Legal name

AlShafak IT Services Solutions

Website

https://alshafak.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Alshafak IT Solutions is a Tripoli-based IT system integration company founded in 1997, providing datacenter design, network security, software applications, managed IT support, consulting, and certified training to enterprise, government, and international clients across Libya.

Ownership category

akta.pro rank

Product category

IT System Integration Services

NAICS

Computer Systems Design and Related Services (5415), Computer Systems Design Services (541512), Custom Computer Programming Services (541511)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)

akta.pro primary industry

ERP Implementation & Systems Integration Services (BPAEAGAA)

akta.pro secondary industries

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB), Service Desk & ITSM Outsourcing (BPAEAMAF), IT Asset Lifecycle Services (Procure-to-Retire) (BPAEAOAF)

Keywords

• IT system integration
• Datacenter implementation
• Network security services
• Enterprise IT support
• IT consulting services

Headquarters

HQ city

Tripoli

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. IT Services and Consulting: Revenue generated through professional IT services including IT consultancy, system strategy, planning, design, implementation, deployment, and administration of IT systems for client organizations. Services encompass datacenter design, network security, IT support, software applications, and training.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels4 records

Core offering

Alshafak IT Solutions provides IT system integration services for enterprise clients in Libya, encompassing datacenter design and implementation, network security, software applications, and managed IT support. The company delivers end-to-end coverage from IT strategy and consulting through design, implementation, deployment, and ongoing administration with customizable SLA agreements (8/5 to 24/7/365). It is also positioned as a reseller of Microsoft and IBM software licenses and as a VMware provider and integrator.

Product overview

Alshafak IT Solutions is an IT services company offering an integrated portfolio of technology solutions. The core offerings include Datacenter Design & Implementation (covering server, storage, virtualization and infrastructure services), Software Applications (ERP, document management, HR & payroll, custom development), Software Support Services, Network Security (assessments, penetration testing, VPNs), IT Support Services (with various SLA tiers), Consulting (IT health checks), and Training (IT certifications). Founded in 1997, the company operates as a system integrator providing end-to-end IT services to clients in banking, telecommunications, oil, manufacturing, energy sectors and international agencies across Libya.

Differentiator

Problem solved

Functional benefit

Products and services

• Datacenter Design & Implementation

Named customers6 records

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• IBMcoreTechnology or IntegrationIBM is a technology partner of Alshafak. The company leverages IBM technology for datacenter design and implementation, including server solutions, computer virtualization, and storage solutions. Alshafak is an IBM technology partner providing IBM-based solutions to Libyan enterprises.
• LenovocoreTechnology or IntegrationLenovo is a technology partner of Alshafak. The partnership covers computer virtualization and server solutions delivered to enterprise clients across Libya. Alshafak leverages Lenovo technology as part of its IT integration offerings.
• CiscocoreTechnology or IntegrationCisco is a technology partner of Alshafak. The partnership supports network security services including security assessments, penetration testing, unified threat management, VPNs, firewall management, and data leakage prevention. Alshafak is a Cisco partner providing Cisco-based network solutions.
• VMwarecoreTechnology or IntegrationAlshafak is a VMware technology partner and provider/integrator. The company offers computer virtualization solutions based on VMware and hypercoverage solutions including VMware, Nutanix, Dell EMC, and HyperFlex. VMware technology is used for datacenter virtualization deployments.
• DellcoreTechnology or IntegrationAlshafak is a Dell Technology Partner. The partnership supports datacenter solutions including server, storage, and virtualization solutions using Dell technology for enterprise clients in Libya.
• 15+ IT Industry PartnerscoreTechnology or IntegrationOver 15 successful partnerships with leading IT industry vendors. The company has established strong partnerships with major international IT companies to build products and deliver solutions based on their technologies. Today Alshafak is a certified partner of some of the largest international IT organizations.
• Global KnowledgeminorOthersGlobal Knowledge is referenced as a training organization partner. Training courses are offered by Global Knowledge and New Horizons organization for CISCO, IBM, Lenovo, VMware, and Schneider technologies certifications.
• New HorizonsminorOthersNew Horizons is referenced as a training organization partner. Training courses are offered by Global Knowledge and New Horizons organization for CISCO, IBM, Lenovo, VMware, and Schneider technologies certifications.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Cisco Partner SIs (e.g., Logicalis): Global Cisco-led systems integrator focused on networking and security — closely comparable to Alshafak's network security practice and Cisco partnership-driven model.
• Gulf Business Machines (GBM): Long-standing IBM partner and IT systems integrator serving enterprise and government across the Gulf; closely comparable to Alshafak in vendor-aligned integration model, datacenter and security offerings, and enterprise/government vertical mix.
• Accenture: Global IT services and systems integration incumbent that competes for the same enterprise and government modernization mandates Alshafak serves; while at vastly different scale, Accenture represents the upper bound of competitive threat in Libya's oil, banking, and government verticals.
• IBM Global Services: IBM's services arm — relevant because Alshafak is an IBM partner; if IBM chooses to engage Libya directly, Alshafak's channel-based economics and partnership-based differentiation would be at risk.
• Wipro: Global IT services and systems integrator with significant MENA presence; comparable in offering breadth (datacenter, network, managed services, application integration) and enterprise/government customer mix, though operating at much larger scale.

Regional players

• NCC Group MENA / Networks & Systems: IT systems integrator serving North African and MENA markets with datacenter, network security, and managed services — comparable to Alshafak in vertical mix (banking, telecom, government) and stack breadth.
• Logient (North Africa IT Services): North African IT services firm providing systems integration, software solutions, and managed services to enterprise clients — comparable to Alshafak in geographic scope (French-speaking North Africa) and enterprise IT services portfolio.
• Mideast Data Systems (MDS): Regional IT system integrator serving enterprise and government clients across the Middle East with solutions in datacenter, networking, and managed services — comparable to Alshafak in stack and customer profile, though operating in different GCC geographies rather than Libya.
• Integrated Solutions (ISI): MENA-based IT solutions provider delivering datacenter, networking, and managed services to enterprise and public-sector clients — directly comparable stack and customer orientation, with a regional rather than Libyan focus.

Emerging players

• Sears Holdings MENA / Sealand Technology: Smaller regional IT services and systems integration player in MENA with overlapping datacenter, networking, and software services offerings — comparable in stack but more nascent in market presence than Alshafak.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Alshafak IT Solutions