Boston UX
Boston UX is a private UX design consultancy and division of ICS that delivers human-centered design for connected devices in regulated industries, primarily medical devices, industrial controls, automotive, and aerospace/defense. It serves enterprise clients with ISO 13485- and IEC 62366-compliant research, design, and usability testing services.
- Company typePrivate
- Founded2018
- HeadquartersWaltham, United States
- Headcount51–100
- GTM typeB2B
- OfferingServices
What Boston UX does
Boston UX is a private user experience design consultancy and a division of Integrated Computer Solutions (ICS), founded in September 2018 and headquartered at 230 Second Avenue, Waltham, Massachusetts. The firm specializes in UX design for connected, embedded, and IoT products deployed in safety-critical and regulated industries, with primary verticals in medical devices and life sciences, industrial controls and IoT, transportation and in-vehicle infotainment, and aerospace and defense. Its core service, Medtech UX Services, runs through the full lifecycle from user research and IEC 62366-compliant use specifications, through conceptual UX and visual design, to ISO 13485-aligned software development and summative usability testing, positioning the firm as a design partner capable of supporting FDA submission pathways.
The firm also operates a free in-house Figma plugin called Figma2Flutter that converts Figma designs to Flutter code, used as a developer-marketing and community asset rather than a monetized product. Supporting content assets include a 'Designing Better Medical Devices' ebook and a regular thought-leadership blog covering regulated UX, small embedded screens, and design for AI-era interfaces.
Boston UX generates revenue primarily through professional services on a B2B consulting basis, with custom project-based quotes for enterprise clients in regulated verticals. Distribution is sales-led and direct, leveraging ICS's three-decade client relationships and engineering bench. Named enterprise customers include Boston Scientific, Johnson & Johnson, Thermo Fisher, Millipore Sigma, Zoll Medical, Ivenix, Mevion, Quidel, Intel, HP, Casenet, Setra, Breas, and the non-profit Project RED ventilator initiative. The firm has 51-100 employees across the combined Boston UX/ICS design operation and does not publicly disclose revenue, funding, or pricing.
Boston UX firmographics
Firmographics- Name
- Boston UX
- Legal name
- Boston UX
- Website
- https://bostonux.com
- Company type
- Private
- Founded year
- 2018
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Boston UX is a private UX design consultancy and division of ICS that delivers human-centered design for connected devices in regulated industries, primarily medical devices, industrial controls, automotive, and aerospace/defense. It serves enterprise clients with ISO 13485- and IEC 62366-compliant research, design, and usability testing services.
- Ownership category
- akta.pro rank
Boston UX industry classification
Industry- Product category
- UX Design Consulting Services
- NAICS
- Computer Systems Design Services (541512)
- SIC
- Services-Computer Programming Services (7371)
- akta.pro primary industry
- Digital Creative & Experience Design Agencies (Web/App/UX) (MPAAAAAD)
Keywords
Where Boston UX is headquartered
LocationHeadquarters
- HQ city
- Waltham
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Boston UX business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Marketing or Sales, Operations
Revenue model
- UX Design Consulting Services: Professional services revenue from UX design consulting for complex applications in regulated industries. Includes user research, UX design, visual design, prototyping, and usability testing services for medical devices and industrial IoT products.
Go-to-market motion2 records
Distribution channels1 record
Marketing channels7 records
Boston UX product offering
Product offeringCore offering
Boston UX is a UX design consultancy that creates user interfaces and human factors engineering deliverables for complex, safety-critical applications. It serves regulated industries including medical devices, industrial controls, automotive, and aerospace/defense, employing ISO 13485- and IEC 62366-compliant design processes and proprietary tooling such as the Figma2Flutter plugin to accelerate design-to-code workflows for clients such as Boston Scientific, Johnson & Johnson, Thermo Fisher, and Intel.
Product overview
Boston UX is a UX design consultancy that offers specialized services for complex applications in safety-critical markets including medical devices, industrial controls, automotive, and aerospace and defense. The core offering is Medtech UX Services, which encompasses Research (user profiles, IEC 62366-compliant use specifications, ISO 14971 hazard analysis), Conceptual UX & Visual Design (information architecture, wireframing, formative evaluation, visual design), and Development & Testing (UX specifications, ISO 13485-compliant software development, summative usability testing). Additionally, the company offers Figma2Flutter, an in-house developed free Figma plugin that converts designs to Flutter code, and publishes educational content such as the 'Designing Better Medical Devices' ebook.
Differentiator
Problem solved
Functional benefit
Brands
- Figma2Flutter: A no-cost Figma-to-Flutter code generator plugin developed in-house by Boston UX. Designed to appeal to both designers and developers, Figma2Flutter offers fast code-generation speeds and is updated regularly based on community feedback.
Products and services
- UX Design Consulting for Safety-Critical Applications End-to-end user experience design services for medical devices, industrial controls, automotive, and aerospace/defense products, including research, interaction design, visual design, prototyping, and usability testing under ISO 13485- and IEC 62366-compliant processes.
- Human Factors Engineering (HFE/UE) Services Human factors and usability engineering services aligned with FDA Human Factors guidance and IEC 62366, supporting formative and summative usability studies, use-related risk analyses, and regulatory submission documentation.
Quantifiable outcome
- Programming steps reduced by 55% and user errors dropped by 56% with revised medical device interface design
- +4 more outcomes
Companies that use Boston UX
Customer profileNamed customers14 records
Segments5 records
Ideal customer profiles1 record
Boston UX technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Boston UX partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Integrated Computer Solutions (ICS)flagshipBoston UX is a division of Integrated Computer Solutions (ICS), a company with over 30 years of experience in custom software development, engineering, and UX design. ICS provides Boston UX with infrastructure, resources, and access to Fortune 1000 clients including Boeing, Boston Engineering, and Intel. Boston UX operates from ICS headquarters in Waltham, MA.
Scale indicators3 records
Recent moves6 records
Expansion highlights5 records
Boston UX competitors and assessment
Company assessmentDirect peers
- Worrell: Specialized medical device design and UX firm; directly comparable peer with deep medtech focus and human-centered design for FDA-regulated devices.
- Teague: Design consultancy for transportation, aerospace, and industrial products; comparable on safety-critical interface work for complex connected systems.
- Tata Elxsi: Design services and product engineering firm specializing in medical devices, automotive, and industrial IoT; highly comparable regulated-industries UX/UI practice.
- Valtech: Global digital experience agency with capabilities in connected products and regulated industries; comparable in UX consulting plus design-to-implementation delivery model.
- Mad*Pow: Boston-based UX design consultancy with a strong healthcare and medtech vertical; directly comparable peer in UX-for-regulated-industries, similar size and GTM motion.
- Cooper Professional Services (now part of Designit): Pioneering UX consultancy focused on digital and product experience strategy; comparable in UX methodology and enterprise client base.
- Smart Design: Product UX design consultancy serving connected devices, consumer electronics, and medical products; comparable in scope of physical/digital product UX engagements.
Broad incumbents
- IDEO: Premier global design firm active in healthcare, transportation, and consumer electronics; comparable on human-centered design for regulated, complex products at brand-tier clients.
- frog design (Capgemini Engineering): Large global design consultancy serving consumer, automotive, and healthcare clients; overlapping capability set across medtech and IoT UX but with much larger bench and global delivery.
- EPAM: Global IT services and digital engineering firm with a sizable healthcare/life-sciences UX practice; broader portfolio but overlapping in regulated medical-device and life-sciences UX engagements.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights7 records
Customer concentration
Boston UX social profiles
Digital presenceBoston UX compliance and trust
Trust signalCompliance2 records
Boston UX financial estimates
Financial estimateRevenue estimate
Valuation estimate
Boston UX leadership team
Management profileNumber of profiles
Boston UX funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Boston UX M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Boston UX
What does Boston UX do?
Boston UX is a UX design consultancy that creates user interfaces and human factors engineering deliverables for complex, safety-critical applications. It serves regulated industries including medical devices, industrial controls, automotive, and aerospace/defense, employing ISO 13485- and IEC 62366-compliant design processes and proprietary tooling such as the Figma2Flutter plugin to accelerate design-to-code workflows for clients such as Boston Scientific, Johnson & Johnson, Thermo Fisher, and Intel.
Is Boston UX a public or private company?
Boston UX is a private company. It is classified as corporate owned and is currently operating.
When was Boston UX founded?
Boston UX was founded in 2018. It employs 51 to 100 people.
Where is Boston UX based?
Boston UX is headquartered in Waltham, United States, in the North America region.
How does Boston UX make money?
One revenue line is on record: UX Design Consulting Services.
Who are Boston UX's main competitors?
Direct peers on record are Worrell, Teague, Tata Elxsi, Valtech, Mad*Pow, Cooper Professional Services (now part of Designit) and Smart Design. Broad incumbents are IDEO, frog design (Capgemini Engineering) and EPAM.
Does Boston UX have an API?
No public API is recorded for Boston UX.
What industry is Boston UX in?
Boston UX's product category is UX Design Consulting Services. Its primary akta.pro industry code is MPAAAAAD, Digital Creative & Experience Design Agencies (Web/App/UX). Its NAICS code is 541512 and its SIC code is 7371.