Core Crew

What Core Crew does

Core Crew is a Brisbane-based, privately held Australian operational services firm and a subsidiary of the Xenco Group, targeting mining and adjacent heavy-industry clients. Founded in 2021, the company employs 51-100 people and delivers four core service lines: Operational Support (targeted on-site management of specific processes or areas), Team Solutions (fully integrated teams embedded into client operations), Managed Services (single-point accountability for defined operational processes), and Whole of Mine (end-to-end operational ownership across production, processing, maintenance, logistics and support). The company is also the developer of SkillStart, a proprietary structured workforce development program for new-to-industry mining workers.

The operating methodology is anchored in three proprietary systems: Management Operating Systems (MOS) for accountability and consistent delivery, Short Interval Control (SIC) for real-time operational visibility, and the SkillStart program for rapid workforce upskilling. Documented client outcomes include 0-4% turnover (versus 11%+ industry peaks), 46% reduction in training costs, 90% increase in new-to-industry recruitment, 9.5x daily production improvement, and full workforce onboarding in under two weeks. The company goes to market via direct enterprise sales, supported by case studies, a downloadable capability statement, and a presence on LinkedIn, Instagram and Facebook.

Core Crew's revenue model is enterprise services revenue: bespoke, quote-based contracts for each engagement, with services spanning professional services-style team augmentation and managed services-style outcome ownership. Customers are concentrated in Australian mining (underground coal, underground metals, open-cut) with stated capability in oil & gas, logistics and petrochemicals and international deployment reach enabled by a partnership with International SOS. The Xenco Group parent provides access to a wider ecosystem of technical, training and operational entities.

Name

Core Crew

Legal name

Core Crew Pty Ltd

Website

https://corecrew.co

Company type

Private

Founded year

2021

Operating status

Operating

Headcount range

51–100 employees

Short description

Core Crew is a Brisbane-based subsidiary of the Xenco Group that provides operational management, workforce solutions and managed services to mining and heavy-industry clients in Australia and internationally, underpinned by proprietary MOS, SIC and SkillStart programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Brisbane

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Managed Services: Full-service operational management where Core Crew acts as a single point of accountability for defined operational processes, coordinating multiple contractors and service providers.
2. Team Solutions: Fully managed teams providing complete management, planning, and execution for defined operational areas, embedding structured accountable teams into client operations.
3. Whole of Mine Operations: End-to-end operational management of entire mining operations, covering production, maintenance, logistics, and support services with full operational ownership.
4. Operational Support Services: Targeted, on-site operational support for specific processes, functions, or areas within mining and heavy industry operations.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels6 records

Core offering

Core Crew is a Brisbane-based operational services company that delivers managed workforce, team, and full-mine operations to mining, oil & gas, logistics, and petrochemical clients in Australia. Its core offerings include Operational Support (targeted on-site management), Team Solutions (fully managed operational teams), Managed Services (single point of accountability for operational processes), and Whole of Mine (end-to-end operational ownership), all underpinned by its proprietary Management Operating Systems (MOS) and Short Interval Control (SIC) practices and the SkillStart new-to-industry workforce development program.

Product overview

Core Crew is a management and operational services company that offers a portfolio of integrated service offerings for the mining and resources industry. The core products include: Operational Support (targeted on-site management), Whole of Mine (full end-to-end operational management), Team Solutions (fully integrated teams), and Managed Services (single-point accountability for operational processes). Supporting these is the SkillStart program, a new-to-industry workforce development initiative that rapidly upskills workers. All services are backed by the Xenco Group and leverage Management Operating Systems (MOS) and Short Interval Control (SIC) practices. The company operates across underground coal, underground metals, and open-cut mining operations in Australia.

Differentiator

Problem solved

Functional benefit

Brands

• SkillStart: A proven, structured pathway program for bringing new entrants into the resources industry, enabling fast, effective onboarding for new starters to become safe, competent, and productive from day one.

Products and services

• Operational Support On-site operational support service delivering structured, outcome-focused management of specific processes, functions, or areas within mining and heavy industry operations. Designed to enhance safety, efficiency, and reliability for enterprise operators.
• Team Solutions Fully integrated teams service providing skilled personnel, structured processes, and experienced leadership to manage defined operational areas or complement an existing workforce at mining operations.
• Managed Services Expert managed services where Core Crew acts as a single point of accountability for key operational processes including scheduling, compliance, reporting, and monitoring for mining and heavy industry clients.
• Whole of Mine Operations Full end-to-end operational management service covering production, processing, maintenance, logistics, and support services across all mine types and commodities, with Core Crew taking full operational ownership.
• SkillStart Structured, end-to-end new-to-industry workforce development program designed to rapidly onboard and upskill workers for mining operations, ensuring new starters are safe, competent, and productive from day one through tailored onboarding and mentoring.

Quantifiable outcome

• Workforce turnover reduced to 0-4% (from peaks of 11%+) through SkillStart program
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core and supporting.

• Xenco GroupcoreStrategic or Co-development PartnerCore Crew is part of the Xenco Group, an integrated organization offering a range of solutions focused on improving efficiency, productivity, and profitability. This parent-subsidiary relationship provides Core Crew with access to leading industry professionals, executive-level leadership, and the ability to deploy specialized expertise across mining and heavy industry operations. Xenco Group includes multiple businesses: Xenco, Core Crew Training, XR3 Services, and Xenco Services.
• Xenco ServicescoreStrategic or Co-development PartnerXenco Services is a sister company within the Xenco Group that provides technical skills and specialized services. Core Crew collaborates with Xenco Services on operational projects, combining Core Crew's operational management expertise with Xenco Services' technical capabilities. This partnership enables delivery of integrated service solutions for complex mining operations.
• International SOSsupportingOthersCore Crew partners with International SOS as their trusted partner for international deployments. International SOS handles entry requirements and provides support for global work and travel conditions. This partnership enables Core Crew to deploy talent internationally while managing travel and work condition risks.
• Core Crew TrainingcoreStrategic or Co-development PartnerCore Crew Training is a separate business entity within the Xenco Group ecosystem that provides hands-on, practical training for the resources industry. Core Crew refers clients and candidates to Core Crew Training for accredited and non-accredited courses, industry-recognized training, and career pathway support. The partnership enables Core Crew to offer comprehensive workforce development solutions.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Downer EDI Mining: Downer Group provides mining services (contract mining, blasting, equipment maintenance) and is an ASX-listed large incumbent. Comparable at the operational services level for mining clients, though broader portfolio including non-mining infrastructure services.
• Programmed (Persol): Programmed (now part of PersolKelly) is a large Australian staffing and maintenance services provider with significant mining and resources vertical exposure. Broad incumbent peer offering labor hire, maintenance, and managed services across mining, infrastructure, and industrial clients.
• Perenti: Perenti is an ASX-listed diversified mining services company offering underground mining, drilling, and production support. Broader than Core Crew's crew management focus, but directly comparable for operational outsourcing contracts at active mine sites across Australia and internationally.
• Hays (Resources & Mining): Hays is a global recruitment firm with a dedicated Resources & Mining division operating across Australia. Comparable as a labor/talent channel serving mining operators, though broader in scope across white-collar and contract roles rather than operational crew deployment.

Direct peers

• Chandler Macleod: Chandler Macleod (part of RGF Staffing) provides recruitment and workforce solutions across mining, resources, and industrial sectors in Australia. Direct peer in mining workforce services with similar blue-chip client base and embedded contracting models.
• Fircroft: Fircroft is a global technical workforce solutions provider serving oil & gas, mining, and infrastructure. Comparable to Core Crew given its focus on embedded contractor workforce management in resources projects, though Fircroft skews more heavily toward oil & gas and technical/engineering roles.
• Dynamic Group (Australia): Dynamic Group is an Australian-owned provider of mobile equipment maintenance, shutdown, and site services for the mining sector. Comparable for mining operations support services, embedded site teams, and shutdown execution model that overlaps with Core Crew's Operational Support and Whole-of-Mine offerings.
• CSI Mining Services: CSI Mining Services provides on-site maintenance, shutdown, and operational labor services to the Australian mining sector. Direct peer in embedded operational labor contracting for mining clients with similar Tier-1 mine operator exposure.
• WorkPac: WorkPac is Australia's largest privately-owned workforce solutions provider specializing in mining, construction, and industrial labor hire. Directly comparable to Core Crew given shared focus on resources-sector crew deployment and embedded operational workforce models across Australian mining clients.

Emerging players

• Mader Group: Mader Group is an Australian specialist provider of mobile equipment maintenance, component rebuilds, and field services to the mining sector. Comparable for embedded operational support models in mining, with overlapping capability around skilled-trades labor deployment and site-based service delivery.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/wearecorecrew
• LinkedInlinkedin.com/company/core-crew-smp
• Instagraminstagram.com/corecrew.co

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Core Crew