Community Care Options

What Community Care Options does

Community Care Options is a privately held, founder-operated compliance and training company headquartered in Chico, California, serving operators of Residential Care Facilities for the Elderly (RCFE), Adult Residential Facilities (ARF), and Home Care Organizations across California. Since its founding in 1998-1999, the company has built a specialized portfolio of license application preparation services (14-day standard turnaround with $250 expedited option), annual CEU memberships (Gold $325, Diamond $390, Platinum $635), staff training subscriptions ($50-$300/month by user count), and a catalog of Title 22-aligned compliance products including dementia care plans, workplace violence prevention plans, infection control plans, emergency disaster manuals, and required labor and licensing posters.

The company's technology stack is composed of third-party platforms: TalentLMS powers the online course delivery (gamification, progress tracking, certificates), Zoom is used for live-stream CEU classes, Matterport underpins the 2024-launched Virtual Tour Services for senior living marketing, and Klarna/Afterpay provide Buy Now, Pay Later options on one-time purchases. The company holds CDSS vendor approvals across multiple certification categories (ARF, RCFE, GH, STRTP, NHA, etc.), which forms a regulatory moat, and its founder Tom Cullen serves as lead ICTP instructor and hosts the 'Tuesdays with Tom' content series.

Revenue is generated through a mix of recurring subscriptions (CEU memberships, staff training, virtual tour hosting) and one-time professional services and compliance products (license applications, manuals, posters, plan bundles such as the ARF Launch Package at $3,130). Distribution is direct-to-consumer via the company website and a separate EventSpark platform for events, supported by inside sales via phone and email, with a California-only geographic footprint. The company combines expert consultative guidance with digital product delivery, and bundles in-person experiences (CEU retreats and cruises through 2027) as a relationship-building channel for SMB facility operators.

Name

Community Care Options

Legal name

Community Care Options

Website

https://communitycareoptions.com

Company type

Private

Founded year

1999

Operating status

Operating

Headcount range

1–10 employees

Short description

Community Care Options is a California-based compliance and training provider serving residential care facility operators with license application preparation, CEU memberships, staff training subscriptions, and Title 22-aligned regulatory compliance products.

Ownership category

akta.pro rank

Product category

Residential Care Facility Compliance Services

NAICS

Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (6233), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331), Nursing and Residential Care Facilities (623), Other Residential Care Facilities (6239), Services for the Elderly and Persons with Disabilities (624120)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Home Health Care Services (8082)

akta.pro primary industry

Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

Keywords

• Senior care compliance
• Residential care licensing
• Continuing education units
• Staff training programs
• Title 22 compliance

Headquarters

HQ city

Chico

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Supply Chain

Revenue model

1. CEU Membership Subscriptions: Annual membership subscriptions (Gold, Diamond, Platinum tiers) providing access to live-stream and self-paced CEU courses, certificates, member-only discounts, and event pricing. Memberships auto-renew after one year.
2. License Application Services: Done-for-you license application preparation for RCFE, ARF, and Home Care Organizations. Pricing varies by facility size from $1,850 to $2,500+. Rush order option adds $250 for 5-day turnaround. One-time service with no guarantee of approval.
3. Staff Training Subscriptions: Monthly subscription-based staff training portal with user-based pricing (5-55+ users). Provides online course library, user management, reporting, and certificates. Requires 6-12 month commitment depending on team size.
4. Individual CEU Classes and Events: Individual CEU class purchases at $45 per class, plus event registrations (retreats, cruises) with member discounts. One-time purchases for non-members.
5. Compliance Products: Sale of compliance products including posters, manuals, handbooks, waivers, agreements, and filing tabs. Products are one-time purchases with member discounts. Includes Title 22 manuals ($30-90), compliance posters ($40-160), policy binders ($100-250), and succession plans ($250).
6. Virtual Tour Services: Virtual tour capture, hosting, and subscription services for senior living communities. Includes $50-100/month hosting fees for tours created by the company.

Pricing tiers

Go-to-market motion3 records

Distribution channels4 records

Marketing channels7 records

Core offering

Community Care Options prepares California residential care facility license applications (RCFE, ARF, and Home Care Organizations), sells continuing education unit (CEU) memberships providing 40+ hours annually to facility administrators, delivers Title 22 staff training for residential care employees, and distributes physical compliance reference products including a Title 22 Regulations Handbook and Staff Training Handbook.

Product overview

Community Care Options operates as a comprehensive compliance and training platform for California residential care facilities, offering a unified portfolio of services across three core areas: (1) License Application Services including RCFE, ARF, and Home Care Organization license applications with 14-day turnaround; (2) Training & Certification including CEU Memberships (Gold, Diamond, Platinum tiers), RCFE Initial Certification Training (80-hour ICTP), and Staff Training Subscriptions with courses mapped to California requirements; and (3) Compliance Products including Infection Control Plans, Dementia Care Plans, Workplace Violence Prevention Plans, Emergency/Disaster Plans, Title 22 Manuals, Compliance Posters (SB 895, AB 1572, Labor Posters), Admissions Agreements, Staff Policy Manuals, Succession Plans, and Records System Tabs. The company also offers Virtual Tour Services using Matterport technology for senior living communities and organizes CEU events including retreats and cruises. All services are developed according to California Department of Social Services, Community Care Licensing Division requirements. The platform uses TalentLMS for online course delivery and offers Klarna/Afterpay payment options.

Differentiator

Problem solved

Functional benefit

Products and services

• License Application Preparation

Quantifiable outcome

• 14-day license application turnaround
• +3 more outcomes

Named customers8 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration5 records

Feature3 records

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Pathway Health: Consulting and training firm supporting skilled nursing, assisted living, and home care providers with regulatory compliance, mock surveys, and operational tools. Comparable audience (care facility administrators) and regulatory/compliance focus.
• Assisted Living Education: Specialized training and certification provider for assisted living and residential care administrators in multiple states. Directly comparable in offering RCFE/AL administrator certification courses and continuing education.
• Care and Compliance Group: Provides compliance training, manuals, and licensing support for residential care and assisted living operators in California and select other states. Directly comparable in product mix (CEUs, compliance docs, license application prep) and customer segment.

Broad incumbents

• Caring.com: Senior care resource and referral platform offering directory listings, reviews, and advisory content for families evaluating care facilities. Comparable to CCO's senior referral service and to the marketing-side support it offers senior living operators.
• A Place for Mom: Largest senior care referral and marketplace platform in North America, connecting families to assisted living, memory care, and RCFE-style communities. Comparable on the senior referral service arm and on serving the same SMB care facility customer base that CCO licenses.
• Relias: Large-scale healthcare workforce training and compliance platform serving post-acute, behavioral health, and senior care providers. Comparable as a competing staff-training/CEU subscription product for facility operators, though at much broader enterprise scale.

Regional players

• Seniorly: Senior living marketplace and advisory service operating in select Western U.S. markets including California. Comparable to CCO's referral arm and to serving the same California-based assisted living and RCFE operators as customers.

Emerging players

• CareAcademy: Online caregiver training and certification platform for home care, assisted living, and adult day providers. Overlaps with CCO's Staff Training Subscription and CEU offerings for non-medical and residential care staff.

Others

• California Association of Health Facilities (CAHF): Non-profit industry association representing California's skilled nursing and residential care facilities. Adjacent/ecosystem peer providing education, advocacy, and regulatory updates that overlap with CCO's CEU and compliance intelligence value proposition.
• Matterport (Service Partner / Ecosystem): 3D capture and virtual tour platform whose technology underpins CCO's virtual tour offering. Ecosystem/technology partner rather than direct competitor; relevant for benchmarking the Matterport-based service that CCO delivers to senior living operators.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/playlist?list=PLx9rKNUZQrwL8OoQf40xu-5thRCrzoDq8
• Xx.com/ComCareOpt
• Facebookfacebook.com/communitycareoptionscalifornia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Care Options