Solutions Center

What Solutions Center does

Solutions Center Shelter & Support Services, Inc. is a Wisconsin-domiciled private nonprofit organization headquartered at 358 N. Peters Ave., Suite 2 in Fond du Lac, providing emergency shelter, advocacy, and support services to individuals and families experiencing homelessness and domestic violence in Fond du Lac County. Operating since at least 2007, the organization runs four shelter programs — a Men's Shelter, Women's Shelter, seasonal Warming Shelter (in coordination with The Salvation Army), and Family Shelter — alongside the St. Katharine Drexel Shelter, with combined nightly capacity for up to 36 individuals and 15 families. Service delivery is anchored by a 24/7 crisis hotline, walk-in shelter intake, outreach case management, counseling, legal advocacy, and prevention education programs delivered in schools and community settings.

The core technology stack is effectively non-existent: there is no proprietary platform, mobile application, or public API. Service access is provided through traditional channels — phone hotlines, in-person intake at the Fond du Lac facility, and community outreach — supported by a website (solutionsfdl.org) and a Facebook page for engagement and fundraising. Specialized programs include the Child & Teen Program (added in 2024), the Baskets of Hope holiday initiative, the Adopt-A-Family program, and the shelter needs/wishlist donation pipeline.

The organization generates no fee revenue; all services to clients are free, confidential, and survivor-led. Operating funding comes from a diversified mix of individual and corporate charitable donations, recurring fundraising events (Pot of Gold Cash Raffle, Dueling Pianos, Guys Who Grill, Pursapalooza), and institutional grants — most notably from the Wisconsin Department of Children and Families. Financial figures are not publicly disclosed. The organization is governed by a Board of Directors and is currently led by Interim Executive Director Maggie McCullough following the 2024 transition from long-serving Executive Director Lindee Kimball.

Name

Solutions Center

Legal name

Solutions Center: Shelter and Support Services Inc.

Website

https://solutionsfdl.org

Company type

Private

Founded year

2007

Operating status

Operating

Headcount range

11–50 employees

Short description

Solutions Center is a Fond du Lac, Wisconsin nonprofit operating four shelters (Men's, Women's, Warming, Family) plus the St. Katharine Drexel Shelter, delivering free 24/7 crisis intervention, shelter, counseling, advocacy, and prevention education to individuals and families experiencing homelessness and domestic violence in Fond du Lac County.

Ownership category

akta.pro rank

Product category

Social Services — Homeless & Domestic Violence Shelter

NAICS

Temporary Shelters (624221), Community Housing Services (62422), Individual and Family Services (6241), Emergency and Other Relief Services (624230)

SIC

Services-Social Services (8300), Services-Health Services (8000)

akta.pro primary industry

Housing Assistance & Homeless Services (BPAGAEAB)

akta.pro secondary industries

Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Mental Health & Crisis Support Services (BPAGACAD), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO)

Keywords

• Emergency shelter services
• Domestic violence support
• Homelessness assistance
• Crisis intervention hotline
• Community social services

Headquarters

HQ city

Fond Du Lac

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Charitable Donations: Individual and corporate donations from community members supporting the mission of providing safety, support, and resources to individuals and families experiencing homelessness and domestic violence.
2. Fundraising Events: Revenue generated from events such as Pot of Gold Cash Raffle, Dueling Pianos, Guys Who Grill, and other fundraisers that directly support shelter operations and programs.
3. Grant Funding: Funding from government sources and private foundations including Wisconsin Department of Children and Families grants.

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Solutions Center provides free, confidential, survivor-led emergency shelter and support services to individuals and families experiencing homelessness and domestic violence in Fond du Lac County, Wisconsin. Core offerings include four specialized shelters (Men's, Women's, seasonal Warming, and Family) plus the St. Katharine Drexel Shelter housing up to 36 individuals and 15 families nightly, a 24/7 crisis hotline, counseling, legal advocacy, case management, child/teen programming, and school-based prevention education.

Product overview

Solutions Center Shelter & Support Services is a non-profit social services organization operating as a single integrated service provider rather than a platform product. The organization offers a coordinated portfolio of shelter and support services for individuals and families experiencing homelessness and domestic violence. Core services include emergency shelter programs (St. Katharine Drexel Shelter for homelessness, domestic violence shelter for survivors), a 24-hour crisis hotline, counseling and advocacy services, and case management. The organization supplements direct services with community engagement programs including the Baskets of Hope initiative for holiday donations, shelter wishlist/needs programs, volunteer opportunities, and event-based fundraising (Guys Who Grill, Dueling Pianos, Pot of Gold Cash Raffle, Light Up The Night). Child and teen-specific programming provides educational and support services for young people affected by crisis situations, while prevention education programs deliver violence prevention curriculum in schools and community settings. All services are provided free of charge and are survivor-led.

Differentiator

Problem solved

Functional benefit

Products and services

• Homelessness Shelter & Support Services Emergency shelter, advocacy, and empowerment programs for individuals and families experiencing homelessness. Includes the St. Katharine Drexel Shelter offering accommodations for single adults and families (up to 36 individuals and 15 families nightly), case management, food assistance, eviction help, and outreach services.
• Domestic Violence Assistance Program Emergency shelter, counseling, advocacy, and support services for survivors of domestic violence. Includes safety planning, legal advocacy, case management, counseling and support, and outreach services for survivors in their own environments.
• 24-Hour Crisis Hotline Round-the-clock crisis helpline (920-923-1700 and 1-800-852-9571) providing immediate emergency assistance, safety planning, and shelter intake referrals for individuals experiencing domestic violence or homelessness crises.
• Child & Teen Program Specialized support services for children and teens affected by homelessness or domestic violence, including childcare during shelter stay, educational resources, counseling, recreational activities, and healthy relationship education. Funded in part by a Wisconsin Department of Children and Families grant.
• Prevention Education Programs Violence prevention education delivered in schools and community settings, including elementary school lessons, teen dating violence simulations, and healthy relationship groups.
• Baskets of Hope Initiative Christmas holiday initiative providing filled laundry baskets with household and personal items to clients transitioning out of shelter into their own homes.

Quantifiable outcome

• Shelter capacity of up to 36 individuals and 15 families nightly
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Seven partnerships are on record, tiered core and minor.

• St. Katharine Drexel SheltercoreStrategic or Co-development PartnerThe St. Katharine Drexel Shelter operates as the primary homeless shelter facility for Solutions Center, housing up to 36 individuals and 15 families nightly. Solutions Center provides the shelter and outreach program for Fond du Lac County through this partnership.
• The Salvation ArmycoreStrategic or Co-development PartnerCollaborative arrangement where single adult men and women receive shelter services at The Salvation Army Warming Shelter (November 1 – April 1) while families with children are sheltered at Solutions Center, reducing duplication of services.
• St. Vincent de Paul of Fond du Lac CountycoreStrategic or Co-development PartnerSupporting Solutions Center efforts with programming, financial assistance, and ongoing outreach with mutual clients. Also involved in the Pot of Gold Cash Raffle with checks made payable to St. Vincent de Paul.
• Pursapalooza Event SponsorsminorGTM or Marketing PartnerLocal businesses sponsor the annual Pursapalooza event supporting women and children: CD Smith Construction, Fond du Lac Firefighters Local #400, Congregation of Sisters of St. Agnes, and others as wristlet sponsors.
• Dueling Pianos InternationalminorGTM or Marketing PartnerEntertainment provider for annual Dueling Pianos fundraising event benefiting Solutions Center of Fond du Lac.
• The Family Radio NetworkminorGTM or Marketing PartnerOrganizer of the annual Help for the Homeless Hygiene Drive, collaborating with Solutions Center and other community organizations to supply hygiene products to homeless programs.
• SSM Health Domestic Violence ServicescoreStrategic or Co-development PartnerHealthcare partnership for domestic violence services ensuring comprehensive support reaches children and families, including those most at risk.

Scale indicators5 records

Recent moves5 records

Expansion highlights6 records

Direct peers

• The Women's Center (Waukesha): Wisconsin-based nonprofit providing domestic violence and sexual assault services including emergency shelter, counseling, and advocacy. Directly comparable to Solutions Center's DV program in both service mix and Wisconsin regional footprint.
• YWCA of Fond du Lac: Local YWCA chapter addressing domestic violence and sexual assault in the same county. Direct overlap on DV services and shared service area, with adjacent programming on empowerment and self-sufficiency that parallels Solutions Center's mission.
• Family Promise: National nonprofit network operating shelter and stabilization programs specifically for families experiencing homelessness. Highly comparable to Solutions Center's Family Shelter operations and case-management model, though at much larger national scale.
• Hebron House of Hospitality: Community-based Wisconsin nonprofit providing emergency shelter, meals, and case management to homeless individuals and families. Closely comparable in scale, mission, and Wisconsin community-shelter operating model.
• Family Services of Northeast Wisconsin: Regional Wisconsin nonprofit delivering counseling, case management, and family support services. Comparable in mission (individual and family stabilization) and Wisconsin regional footprint, though broader in service mix.
• St. Vincent de Paul of Fond du Lac: Local nonprofit partner providing financial assistance and outreach to mutual clients. Highly comparable community-based social services model and is a current operational partner, making service-model overlap direct.

Broad incumbents

• National Network to End Domestic Violence: National social-change organization representing state DV coalitions and local DV programs. Provides policy, training, and funding infrastructure that smaller DV shelters like Solutions Center rely on, though operates as an umbrella rather than direct service provider.
• The Salvation Army of Fond du Lac: Large established social-services organization that actually partners with Solutions Center on warming-shelter overflow. Comparable as a shelter operator and broader social services incumbent, but operates at national scale across many service lines beyond DV/homelessness.
• Catholic Charities of the Diocese of Green Bay: Larger Wisconsin faith-affiliated nonprofit operating shelter, housing, and family services across multiple counties. Comparable core mission but materially larger scope and more diversified funding than Solutions Center.

Regional players

• Porchlight (Men's Shelter, Madison): Wisconsin-based nonprofit operating emergency shelter, transitional housing, and case management primarily in Madison/Dane County. Comparable in shelter-plus-case-management model and Wisconsin regional setting, but serves a different geographic market than Solutions Center.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/solutionscenterfdl

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Solutions Center