Inclusion
Inclusion Inc. is a 501(c)(3) non-profit Support Services Brokerage in Portland, Oregon, serving Medicaid-eligible adults with developmental disabilities in Multnomah and Clackamas counties via personal agent case management and a qualified provider network, funded by state Medicaid and the Staley Agreement.
- Company typePrivate
- Founded2001
- HeadquartersPortland, United States
- Headcount51–100
- GTM typeB2C
- OfferingServices
What Inclusion does
Inclusion Inc. is a 501(c)(3) non-profit Support Services Brokerage founded in November 2001 and headquartered at 50 SE 18th Avenue in Portland, Oregon. The organization was established as one of eleven brokerages created under the 2000 Staley vs. Kitzhaber class action settlement and serves adults aged 18 and older with documented intellectual or developmental disabilities who reside in Multnomah and Clackamas counties and are eligible for Oregon Medicaid. Its core offering is a brokerage model in which Personal Agents conduct needs assessments using the Adult Needs Assessment (ANA) tool, perform targeted case management, and connect customers to a network of qualified providers and agencies delivering respite care, skills training, and other community-based supports. The underlying operational technology is essentially a case management and provider enrollment platform (Provider Enrollment Application and Agreement / PEAA) layered on a WordPress-based public website, with no proprietary software product, mobile app, API, or AI/ML capabilities disclosed.
The company's business model is funded entirely through public sources: Oregon Medicaid programs and the Staley Agreement settlement framework. Inclusion Inc. does not charge end-customers directly for services; instead, the State of Oregon pays the brokerage to coordinate and authorize supports on behalf of eligible Medicaid recipients. GTM motion is community-led, driven by state Medicaid referrals, community organization partnerships, and direct outreach in the two-county service area. The organization employs 51-100 staff, has no venture capital or private equity backing, operates with no parent company or subsidiaries, and reports revenue as not publicly disclosed. Customer acquisition occurs through a hybrid segmentation approach addressing both end-customers (adults with developmental disabilities) and a secondary business-unit segment of service providers (PSWs and agencies) that deliver the actual supports.
Inclusion Inc. has been recognized continuously since 2014 as one of the top nonprofits to work for in Oregon, attributed to its implementation of the Results-Only Work Environment (ROWE) management model. Marketing channels are limited to organic social (Twitter, Facebook) and a content-driven website featuring customer stories, activities, events, and provider resources. The organization holds no patents, has no announced M&A, partnerships, or product launches in the available record, and has maintained its two-county geographic footprint since founding.
Inclusion firmographics
Firmographics- Name
- Inclusion
- Legal name
- Inclusion Inc.
- Website
- https://inclusioninc.org
- Company type
- Private
- Founded year
- 2001
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Short description
- Inclusion Inc. is a 501(c)(3) non-profit Support Services Brokerage in Portland, Oregon, serving Medicaid-eligible adults with developmental disabilities in Multnomah and Clackamas counties via personal agent case management and a qualified provider network, funded by state Medicaid and the Staley Agreement.
- Ownership category
- akta.pro rank
Where Inclusion is headquartered
LocationHeadquarters
- HQ city
- Portland
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Inclusion business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Brokerage Services Funding: Funded through Oregon's Staley Agreement settlement, which created private brokerage organizations to serve adults with developmental disabilities. Services are provided to eligible customers who receive Medicaid, with the brokerage helping customers access and purchase supports.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels4 records
Inclusion product offering
Product offeringCore offering
Inclusion Inc. operates as a Support Services Brokerage that helps adults with developmental disabilities in Oregon find and purchase supports such as respite care and skills training, connecting them with qualified providers and agencies. Personal Agents deliver targeted case management, conduct Adult Needs Assessments (ANA), and act as the primary contact for each customer, while the organization maintains a Provider Network for service delivery.
Product overview
Inclusion Inc. is a Support Services Brokerage that operates as a single, unified service model (not a platform-plus-modules architecture). The core offering is a brokerage service that connects adults with developmental disabilities to supports and providers. The organization provides Personal Agent Services for case management and maintains a Provider Network of qualified service providers. Services are delivered based on principles of self-determination, including freedom to choose, authority over funding, and community integration support.
Differentiator
Problem solved
Functional benefit
Products and services
- Support Services Brokerage A brokerage service that helps adults with developmental disabilities in Oregon look for and purchase supports such as respite care and skills training, connecting them with qualified providers and agencies. Created as one of eleven brokerages under the Staley Agreement.
- Personal Agent Services Targeted case management services where Personal Agents (PAs) serve as the primary contact for customers, assist with needs assessments via the Adult Needs Assessment (ANA) tool, and connect customers to community resources and qualified providers.
- Provider Network A network of qualified providers and agencies that deliver supports such as respite care and skills training to brokerage customers. Providers can enroll through the Provider Enrollment Application and Agreement (PEAA), receive PSW payment schedules, and follow incident reporting, background check, and training requirements.
Quantifiable outcome
- Serving adults with developmental disabilities in Multnomah and Clackamas counties through a network of qualified providers
Companies that use Inclusion
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Inclusion technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Inclusion partnerships and signals
Strategic signalScale indicators2 records
Recent moves5 records
Expansion highlights2 records
Inclusion competitors and assessment
Company assessmentBroad incumbents
- The Arc: National nonprofit advocacy and service organization for people with intellectual and developmental disabilities; broadly overlapping mission and population but far wider scope than a single-region brokerage.
- Mentor Oregon (Sevita): A large multi-state provider of community-based supports for people with I/DD; overlaps in serving adults with developmental disabilities but as part of a much broader for-profit portfolio.
- Easterseals: National nonprofit delivering disability services and supports across many programs; shares the target population of people with disabilities but operates a much broader service model.
Direct peers
- Creative Supports Inc. An Oregon Support Services Brokerage providing brokerage and personal-agent services to adults with developmental disabilities, part of the same eleven-brokerage network.
- Independence Northwest: An Oregon Support Services Brokerage serving Clackamas-area adults with developmental disabilities through the same Staley-created brokerage system.
- Community Pathways Inc. Oregon Support Services Brokerage delivering case management and provider connection for adults with developmental disabilities under the same funding mechanism.
- Self Determination Resources Inc. (SDRI): One of Oregon's Support Services Brokerages providing personal-agent case management to adults with developmental disabilities, directly analogous to Inclusion Inc.'s model.
- Full Access: A Eugene-based Oregon brokerage offering personal agent and support-services brokerage functions for adults with I/DD, differing mainly by service territory.
- Community Vision Inc. Portland-based Oregon nonprofit providing support services and brokerage/case management for people with developmental disabilities, operating under the same state settlement framework as Inclusion Inc.
Regional players
- UCP Connections (United Cerebral Palsy of Oregon): Oregon nonprofit that operates a Support Services Brokerage and disability supports; comparable model serving a different regional caseload within the same state system.
Market position
Strengths3 records
Weaknesses4 records
Competitive moat3 records
Key risks5 records
Key highlights5 records
Customer concentration
Inclusion social profiles
Digital presenceInclusion compliance and trust
Trust signalCompliance1 record
Inclusion financial estimates
Financial estimateRevenue estimate
Valuation estimate
Inclusion leadership team
Management profileNumber of profiles
Inclusion funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Inclusion M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Inclusion
What does Inclusion do?
Inclusion Inc. operates as a Support Services Brokerage that helps adults with developmental disabilities in Oregon find and purchase supports such as respite care and skills training, connecting them with qualified providers and agencies. Personal Agents deliver targeted case management, conduct Adult Needs Assessments (ANA), and act as the primary contact for each customer, while the organization maintains a Provider Network for service delivery.
Is Inclusion a public or private company?
Inclusion is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Inclusion founded?
Inclusion was founded in 2001. It employs 51 to 100 people.
Where is Inclusion based?
Inclusion is headquartered in Portland, United States, in the North America region.
How does Inclusion make money?
One revenue line is on record: brokerage Services Funding.
Who are Inclusion's main competitors?
Broad incumbents on record are The Arc, Mentor Oregon (Sevita) and Easterseals. Direct peers are Creative Supports Inc., Independence Northwest, Community Pathways Inc., Self Determination Resources Inc. (SDRI), Full Access and Community Vision Inc.. UCP Connections (United Cerebral Palsy of Oregon) is listed as a regional player.
Does Inclusion have an API?
No public API is recorded for Inclusion.