Full Access
- Company typePrivate
- Founded2002
- HeadquartersEugene, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Full Access does
Full Access is a nonprofit case management brokerage agency founded in March 2002 in Eugene, Oregon, operating under contract with the Oregon Department of Human Services. The organization was established as one of multiple Oregon brokerages created pursuant to the Staley settlement class action lawsuit between Oregon and the Federal government, which mandated equitable access to in-home and community-based support services for individuals with intellectual and developmental disabilities. Full Access serves Lane County adults aged 18 and older who have a developmental disability — defined as a chronic physical and/or mental impairment occurring before age 22 affecting at least three areas of functioning — connecting them to attendant care, employment supports, housing resources, behavior support, assistive technology, relief care, home and vehicle modifications, and emergency preparedness services.
The organization's core operating technology is the state-administered Oregon Needs Assessment (ONA) and Individualized Support Plan (ISP) framework rather than any proprietary software product. Approximately 24 staff — including an Executive Director, Operations Director, Program Director, Personal Agent Supervisors, Personal Agents, Assessors, a Data Analyst, Training & QA Specialist, Provider Coordinator, and Front Desk Coordinator — deliver self-directed, person-centered case management. The organization runs the Better Way of Life Fund (BWOLF) to cover client needs that fall outside government funding, financed via donations.
Full Access is fully state-funded through Oregon DHS contracts and does not charge clients for case management. Its GTM motion is referral-based through Lane County Developmental Disabilities Services, with community events (Sprout Film Festival, Prepare-A-Palooza), social media, and an active blog supporting provider recruitment and donor engagement. The organization has been recognized as one of the 100 Best Nonprofits to Work for in Oregon 2024 and operates with no parent company, no subsidiaries, and no disclosed funding rounds.
Full Access firmographics
Firmographics- Name
- Full Access
- Legal name
- Full Access
- Website
- https://fullaccess.org
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Ownership category
- akta.pro rank
Full Access industry classification
Industry- Product category
- Disability Support Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)
- SIC
- Services-Social Services (8300)
- akta.pro primary industry
- Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC)
Keywords
Where Full Access is headquartered
LocationHeadquarters
- HQ city
- Eugene
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Full Access business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- State Funding: Full Access is a fully state-funded agency that contracts with the Oregon Department of Human Services to provide case management and access to in-home and community-based support services. Services are funded through the Staley settlement class action agreement.
- Donations and Fundraising: Donations support the Better Way of Life Fund (BWOLF), which provides emergency assistance to clients when government funds or other assistance falls short. This includes help with first and last month's rent, natural disaster recovery, and goal achievement such as learning to drive.
Go-to-market motion1 record
Distribution channels2 records
Marketing channels9 records
Full Access product offering
Product offeringCore offering
Full Access is a nonprofit brokerage agency that contracts with the Oregon Department of Human Services to provide case management and access to in-home and community-based support services for adults with intellectual and developmental disabilities in Lane County, Oregon. Personal Agents coordinate self-directed, person-centered services including employment support, attendant care, housing resources, behavior support, assistive technology, home/vehicle modifications, relief care, and emergency assistance through the Better Way of Life Fund (BWOLF).
Product overview
Full Access is a nonprofit brokerage agency that contracts with the Oregon Department of Human Services to provide case management and in-home/community-based support services for adults with intellectual and developmental disabilities in Lane County, Oregon. The organization does not offer a software product but rather delivers direct support services including Personal Agent coordination, employment support services (Job Development, Discovery, Employment Path, Small Group Employment, Job Coaching), housing resources, emergency preparedness, education assistance, attendant care coordination, home and vehicle modifications, behavior support, assistive technology/devices, and relief care. Services are self-directed and person-centered, aligned with individual goals and the Oregon Needs Assessment (ONA) tool and Individualized Support Plan (ISP) framework.
Differentiator
Problem solved
Functional benefit
Products and services
- Case Management and Personal Agent Services
- Employment Support Services
- Housing Resource Coordination
- Attendant Care, Behavior Support, and Relief Care Coordination
- Better Way of Life Fund (BWOLF) Emergency Assistance
- Home and Vehicle Modifications and Assistive Technology Coordination
Quantifiable outcome
- Sprout Film Festival raised over $1,000 for BWOLF fund
- +2 more outcomes
Companies that use Full Access
Customer profileNamed customers1 record
Segments3 records
Ideal customer profiles2 records
Full Access technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Full Access partnerships and signals
Strategic signalPartnerships
27 partnerships are on record, tiered major partner, supporting sponsor, service provider partner, advocacy supporter, media partner, resource partner, activity partner, core funding partner, community partner and core referral partner.
- The Arc Lane Countymajor partnerHost venue provider for Sprout Film Festival. Arc Lane County provided Arc Park in Springfield, Oregon, which is Lane County's first fully inclusive park. The festival was held at this inclusive community space.
- RISE Servicessupporting sponsorDonated snack bags with water, candy, and popcorn for the matinee showing of the Sprout Film Festival, enhancing the attendee experience.
- New Horizonssupporting sponsorSponsor of the 2024 Sprout Film Festival. Present to table and share resources at both matinee and evening showings.
- Connections NWsupporting sponsorSponsor of the 2024 Sprout Film Festival evening event. Tabled at the event sharing their mission and support for the disability community.
- Allies LLCservice provider partnerSponsor of the 2024 Sprout Film Festival. Provider agency that employs Personal Support Workers who work with Full Access clients. Ally providers assist clients in achieving goals like Johnny's Alaskan cruise trip.
- Senator James Manningadvocacy supporterSpecial guest at the 2024 Sprout Film Festival evening event. Delivered a moving speech on the importance of community inclusion and disability rights.
- KVAL Newsmedia partnerLocal news outlet that covered the 2024 Sprout Film Festival, creating a media segment that helped amplify Full Access's mission of inclusion.
- Making Magic Tourssupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Alternative Work Conceptssupporting sponsorSponsor of the 2024 Sprout Film Festival.
- BDA Architecture & Planningsupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Key Consultingsupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Rever Grandsupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Metro Cinemassupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Art Housesupporting sponsorSponsor of the 2024 Sprout Film Festival.
- Goodwill Industries of Lane and South Coast Countiessupporting sponsorSponsor of Prepare-A-Palooza emergency preparedness event. Goodwill Industries of Lane and South Coast Counties contributed to the success of the event aimed at helping community members, particularly those with disabilities, prepare for emergencies.
- Employment Connections, Inc.supporting sponsorSponsor of Prepare-A-Palooza emergency preparedness event. Contributed to the community event helping people with disabilities prepare for emergencies.
- National Business Solutionssupporting sponsorSponsor of Prepare-A-Palooza emergency preparedness event.
- Lane County Public Healthsupporting sponsorSponsor of Prepare-A-Palooza emergency preparedness event. Provided public health resources and support for the event.
- Oregon Country Fairsupporting sponsorSponsor of Prepare-A-Palooza emergency preparedness event.
- St. Vincent de Paulresource partnerListed as a housing resource for Full Access clients. Provides affordable housing resources and transitional housing services.
- Homes for Goodresource partnerListed as a housing resource for Full Access clients. Formerly known as Housing and Community Services Agency of Lane County (HACSA).
- SAIL Housingresource partnerListed as a housing resource for Full Access clients. Supporting Access to Independent Living.
- OSLP Arts & Culture Programactivity partnerCommunity partner for events and activities. Provides arts and cultural programs for Full Access clients.
- KindTree Autism Rocksactivity partnerCommunity partner for events and activities. Provides autism-friendly events and art programs.
- Oregon Department of Human Servicescore funding partnerPrimary funding source. Full Access contracts with Oregon DHS to provide case management and access to in-home and community-based support services. Results from Staley settlement class action agreement.
- Pearl Buckcommunity partnerOrganization mentioned as providing services to individuals with disabilities. Transition students and participants from Pearl Buck's DSA group attended the Sprout Film Festival matinee.
- Lane County Developmental Disabilities Servicescore referral partnerPrimary referral source for clients. Lane County DD Services determines eligibility and refers individuals to Full Access for case management services.
Scale indicators2 records
Recent moves6 records
Expansion highlights4 records
Full Access competitors and assessment
Company assessmentDirect peers
- New Horizons: Oregon-based I/DD service provider listed as a Sprout Film Festival partner and table presence alongside Full Access. Comparable service offerings for the I/DD population in the same regional market.
- The Arc Lane County: Lane County chapter of The Arc, providing I/DD advocacy, family support, and inclusive community programming. Direct peer serving the same Lane County I/DD community; major Full Access partner hosting the Sprout Film Festival at Arc Park.
- RISE Services: Multi-state nonprofit providing residential, employment, behavioral, and community-based services for individuals with I/DD. Listed as a Sprout Film Festival partner of Full Access; directly comparable in serving the same I/DD population with overlapping service offerings including respite, behavior support, and employment services.
- Connections NW: Pacific Northwest disability services organization sponsoring Full Access's Sprout Film Festival. Comparable I/DD services and mission focus in the regional disability services ecosystem.
Regional players
- Pearl Buck Center: Eugene, Oregon-based nonprofit providing I/DD services including employment programs, community inclusion, and residential support. Functions as both a community partner and direct competitor for the same Lane County I/DD client base Full Access serves.
- Easterseals Oregon: Oregon affiliate of Easterseals providing disability services across the state. Comparable I/DD beneficiary population and service mix to Full Access; broader Oregon footprint while Full Access operates only in Lane County.
Broad incumbents
- Goodwill Industries International: Global nonprofit providing workforce development, disability employment, and community services. Goodwill Industries of Lane and South Coast Counties is already a Full Access event partner; comparable focus on employment path services and disability community integration at much larger national scale.
- Easterseals: National nonprofit providing disability services, including I/DD support, employment programs, and case management. Operates as a broad incumbent with a much larger geographic footprint and service portfolio compared to Full Access's single-county brokerage model.
- The Arc of the United States: National advocacy and service organization for people with intellectual and developmental disabilities, with affiliated chapters providing case management, employment, and community living supports. Comparable mission and beneficiary population to Full Access; operates at significantly larger scale across all 50 states.
- United Cerebral Palsy (UCP): National nonprofit delivering services and advocacy for people with cerebral palsy and other disabilities, including housing, employment, and case management. Comparable I/DD target population and service mix; operates through a national affiliate network with broader geographic reach than Full Access.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Full Access social profiles
Digital presenceFull Access financial estimates
Financial estimateRevenue estimate
Valuation estimate
Full Access leadership team
Management profileNumber of profiles
Profiles5 records
Full Access funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Full Access M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Full Access
What does Full Access do?
Full Access is a nonprofit brokerage agency that contracts with the Oregon Department of Human Services to provide case management and access to in-home and community-based support services for adults with intellectual and developmental disabilities in Lane County, Oregon. Personal Agents coordinate self-directed, person-centered services including employment support, attendant care, housing resources, behavior support, assistive technology, home/vehicle modifications, relief care, and emergency assistance through the Better Way of Life Fund (BWOLF).
Is Full Access a public or private company?
Full Access is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Full Access founded?
Full Access was founded in 2002. It employs 11 to 50 people.
Where is Full Access based?
Full Access is headquartered in Eugene, United States, in the North America region.
How does Full Access make money?
Two revenue lines are on record. State Funding is the primary driver. The others are donations and Fundraising.
Who are Full Access's main competitors?
Direct peers on record are New Horizons, The Arc Lane County, RISE Services and Connections NW. Regional players are Pearl Buck Center and Easterseals Oregon. Broad incumbents are Goodwill Industries International, Easterseals, The Arc of the United States and United Cerebral Palsy (UCP).
Does Full Access have an API?
No public API is recorded for Full Access.
What industry is Full Access in?
Full Access's product category is Disability Support Services. Its primary akta.pro industry code is BPAGALAC, Affordable Housing & Community Development (Housing, Community Land Trusts). Its NAICS code is 624120 and its SIC code is 8300.