Hotel and Travel Solutions

What Hotel and Travel Solutions does

Hotel and Travel Solutions Ltd (HTS) is a UK-based corporate travel, hotel booking, venue sourcing, and event management company headquartered in Droitwich, Worcestershire. Founded in 2010, the firm operates as a B2B travel management partner for mid-market and enterprise clients across multiple verticals including foodservice, environmental services, mobility, construction, and professional services, with named clients such as Bidfood, Suez, Wren Kitchens, Specsavers, Ardent Hire, NP Structures, Adcock Refrigeration, and Audley Travel.

The company's core technology asset is MISynergy, a proprietary modular platform that combines venue finding, live hotel rate comparison, fitness checks, sustainability tracking (including carbon emissions reporting), and consolidated reporting for corporate travel and events programs. MISynergy is supported by partnerships with Hotelbeds (preferred hotel rates and inventory), Greengage (ECOsmart sustainability certification and venue network), and HSF Health Plan (employee wellbeing benefits), and is operated alongside dedicated account management, venue sourcing, and sustainability specialists led by founder-CEO Julie Shorrock, Managing Director Nel Flint (joined January 2026), COO Lisa Johnston, and Head of Sustainability Annie Powell.

HTS generates revenue primarily through service-led engagements: transaction-based commissions on hotel bookings, fees on venue sourcing and event management, and managed-service or platform fees associated with MISynergy. The company is privately held, has not disclosed external funding, and operates within the 11-50 employee band. Its go-to-market emphasizes long-tenured client relationships, embedded workflow integration via MISynergy, and accreditation-driven differentiation (Greengage ECOsmart, beam association leadership) rather than scale-based cost leadership.

Name

Hotel and Travel Solutions

Legal name

Hotel and Travel Solutions Ltd

Website

https://hotelandtravelsolutions.co.uk

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

11–50 employees

Short description

Hotel and Travel Solutions is a UK-based B2B travel management, hotel booking, and venue sourcing firm serving mid-market and enterprise corporate clients across multiple verticals via its proprietary MISynergy platform and dedicated account management.

Ownership category

akta.pro rank

Product category

Corporate Travel Management

NAICS

Travel Agencies (561510)

SIC

Services-Facilities Support Management Services (8744)

akta.pro primary industry

Online/Hybrid Corporate Travel Agencies (Self-Booking + Support) (THAKACAB)

akta.pro secondary industries

Hotel Program Management (Corporate Lodging) (THAKAMAI), Online Booking Tools (OBT) & Corporate Booking UX (THALAGAD), Travel Policy, Approval & Compliance Software (THAKANAC), Traveler Profile, Identity & Duty-of-Care Platforms (THAKANAE), Payment Solutions for Corporate Travel (Virtual Cards, Lodge Cards, Central Billing) (THAKAMAN)

Keywords

• Corporate travel management
• Hotel booking services
• Venue sourcing
• Event management services
• Business travel agency

Headquarters

HQ city

Droitwich

HQ country

United Kingdom

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Travel and Hotel Management Fees: HTS acts as a hotel booking agent and travel management specialist, earning revenue through negotiated hotel rates, commissions from hotel and venue bookings, and management fees for bespoke travel programmes. The company provides spend transparency and cost-saving recommendations as part of its service.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Hotel and Travel Solutions is a UK B2B travel management specialist that delivers corporate hotel booking, business travel management, venue sourcing, and event management under bespoke, account-managed programmes. Services are supported by MISynergy, a proprietary online platform that combines travel and accommodation booking with real-time reporting, spend analytics, and a meetings and events management module, and are delivered alongside a Billback service that enables clients to reclaim 100% VAT under HMRC concession guidelines.

Product overview

Hotel and Travel Solutions (HTS) operates as a hotel booking agent and travel management specialist offering a portfolio of services including accommodation booking, business travel management, venue sourcing, event management, and strategic support. The core technology platform is MISynergy, an online booking and meetings management tool that provides real-time analytics, comprehensive reporting, traveller preference capture, and wellbeing-focused hotel filtering. The company delivers its services through a combination of the MISynergy client portal, phone-based booking support, and on-site event delivery teams. Services include bespoke corporate hotel programmes with negotiated rates, consolidated billing through billback services, and end-to-end event management.

Differentiator

Problem solved

Functional benefit

Brands

• MISynergy: Online meetings and events management platform, and online booking tool for travel and accommodation.
• MISynergy

Products and services

• MISynergy Proprietary online booking platform for travel and events management that provides real-time analytics, comprehensive reporting, traveller preference capture, wellbeing-focused hotel filtering, and centralised venue sourcing and event booking management for UK corporate clients.
• Accommodation Services Corporate hotel booking services providing UK organisations with access to exclusive negotiated rates, preferred hotel programmes, and data-driven booking management for business travellers.
• Business Travel Management End-to-end business travel management including booking, travel requirements handling, rail travel support, and real-time travel spend analytics for UK corporate clients.
• Venue Sourcing Meetings and event venue finding service including site inspections, venue negotiations, and venue compliance management, delivered for UK corporate meetings and events planners.
• Event Management On-site delegate management, venue liaison, operational support, supplier coordination, and end-to-end event delivery for corporate conferences and events in the UK.
• Strategy & Support Bespoke managed service including dedicated account management, travel policy development, travel programme optimisation, and cost-saving recommendations for UK corporate clients.
• Billback Service Invoice consolidation service that processes all transactions against bookings following HMRC billback concession guidelines, enabling clients to claim back 100% VAT on applicable transactions and flagging out-of-policy bookings with reason and authoriser.

Quantifiable outcome

• Over £392,000 in savings in the first year for a single long-term client through reduced spending and optimised booking practices
• +5 more outcomes

Named customers6 records

Segments4 records

Ideal customer profiles2 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Seven partnerships are on record, tiered core and secondary.

• HSF Health PlancoreOthersHTS partnered with HSF Health Plan to introduce an enhanced range of health and wellbeing support for the HTS team, including access to services spanning physical and mental health. This reflects a broader commitment to creating an environment where employees are supported to perform at their best professionally and personally.
• GreengagecoreOthersGreengage is an independent sustainability certification body. HTS achieved and has been re-certified for Greengage ECOsmart certification (2024 and 2025), recognising the company's sustainability practices across resource management, energy use, waste reduction, and climate-readiness.
• beamcoreOthersbeam is the UK trade association representing the business events, accommodation, and meetings sectors. HTS is an active member contributing at both board and working group level. CEO Julie Shorrock served as beam Chair in 2024 and has been a Board Director since 2020, leading the Agency Engagement action group since 2016. HTS regularly attends beam events and forums.
• BTA (Business Travel Association)coreOthersThe BTA is the UK's leading trade body for business travel. HTS is an active member attending events and contributing to industry collaboration. Through collective industry response, the BTA secured an extended grace period until 7 September 2026 for UK rail refund changes, benefiting HTS customers. CEO Julie Shorrock supports the BTA's joint accommodation, meetings and events forum delivered in collaboration with beam.
• MIA (Meetings Industry Association)secondaryOthersThe MIA supports the UK business meetings and events sector through education, advocacy, and industry collaboration. HTS contributes through Task Force representation. Megan Earl supports the MIA Task Force, contributing to member engagement and best practice delivery. HTS spoke at the MIA Pavilion at International Confex 2026.
• Fast Forward 15secondaryOthersFast Forward 15 is a leadership development programme for women in the hospitality and events industry. HTS supports the programme through senior leadership engagement and mentoring. Managing Director Nel Flint is a mentor within the programme and delivers practical sessions on building confident communication and professional visibility at key initiatives such as Education Day. She received the Coaching Champion 2025 award for her contribution.
• REACH (Race, Ethnicity and Cultural Heritage Events Scholarship)secondaryOthersREACH scholarships aim to increase representation of young people from Black, Asian, and Minority Ethnic backgrounds on entering the industry via event management degrees. HTS supports REACH through ambassador-level involvement. Client Services Director Roeleen Johnson is an ambassador for the REACH Events Scholarship, helping raise awareness and create accessible pathways into the industry for underrepresented talent.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Market position

Strengths1 record

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/hotel-and-travel-solutions-ltd-hts
• Xx.com/hts_uk
• Facebookfacebook.com/hotelandtravelsolutions

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Hotel and Travel Solutions