Stadtwerke Neuwied

What Stadtwerke Neuwied does

Stadtwerke Neuwied GmbH (SWN) is a municipal utility company headquartered at Hafenstraße 90 in Neuwied, Germany, wholly owned by the city of Neuwied (Stadt Neuwied) and registered in the commercial register of Amtsgericht Montabaur under HRB 10570. Founded in 1981 and structured as a private limited company (GmbH), SWN serves the city of Neuwied and surrounding districts as both the regulated distribution system operator (Netzbetreiber) and the default supplier (Grundversorger) for electricity, natural gas, drinking water, and district heating. The company also operates a regional fiber optic broadband network (Glasfaser) and provides a growing portfolio of energy transition and mobility services.

The core product portfolio spans essential utility supply (electricity including green/dynamic tariffs such as Ökostrom and Ökostrom flex, natural gas, water, district heating, and heat pump tariffs), regulated network operation across electricity, gas, water, heating, and street lighting, fiber optic internet connectivity up to 1 Gbps, and a suite of decarbonization and mobility services including photovoltaic system sales and leasing, Mini-PV balcony power plants, EV charging wallbox and infrastructure solutions, and E-Carsharing operated on the MOQO platform. Underlying technology is largely standard German municipal-utility infrastructure with digital customer-facing systems layered on top: a powercommerce customer portal, an X4 installer portal, the Meine SWN mobile app for real-time consumption monitoring, and a GIPS-based content management system operated in partnership with Hehner Reus Systems GmbH. Third-party integrations include Stripe for payments, Zendesk for customer support, Brevo for email, MessengerPeople for WhatsApp, Google and Meta for analytics, and MOQO for carsharing.

SWN generates revenue through regulated network charges (Netzentgelte) on all network users, recurring monthly subscription-based utility supply tariffs to residential and business customers, project-based revenue from PV installations, contracting solutions, and fiber connections, and ancillary revenue from EV charging and E-Carsharing. Customer acquisition runs on a hybrid motion: an online-first channel (website with tariff calculator, online contract signup, customer portal), a phone-based Dialogcenter, dedicated direct sales for large commercial customers (Sonderkunden), and a partner channel via certified installers using the Installateurportal. The customer base spans residential (Privatkunden), commercial (Gewerbekunden up to 100,000 kWh electricity / 500,000 kWh gas), industrial (Sonderkunden above those thresholds), feed-in operators (Einspeiser), property owners and installers (Netzkunden/Installateure), and community organizations, with energy consulting, energy performance certificates, and community sponsorship programs (Herzenssache, Ehrenamtspreis, SWN Prinzenwiegen) rounding out the engagement model.

Name

Stadtwerke Neuwied

Legal name

Stadtwerke Neuwied GmbH

Website

https://swn-neuwied.de

Company type

Private

Founded year

1981

Operating status

Operating

Headcount range

251–500 employees

Short description

Stadtwerke Neuwied GmbH is a municipal utility owned by the city of Neuwied, Germany, supplying electricity, gas, water, district heating, and fiber optic broadband to residential and business customers in the Neuwied region, with additional offerings in photovoltaics, e-mobility, and e-carsharing.

Ownership category

akta.pro rank

Product category

Multi-Utility Municipal Services

NAICS

Electric Power Generation, Transmission and Distribution (2211), Water Supply and Irrigation Systems (221310), Steam and Air-Conditioning Supply (221330), Utilities (221)

SIC

Electric, Gas & Sanitary Services (4900), Electric Services (4911), Cogeneration Services & Small Power Producers (4991)

akta.pro primary industry

Microgrid, DER & Building Electrification Energy Controls (Solar/Storage/EV Load Orchestration) (BPABAGAJ)

akta.pro secondary industry

Chillers, Boilers & Central Plant Operations (BPABACAG)

Keywords

• Municipal energy supply
• Electricity and gas supply
• Drinking water distribution
• Fiber optic broadband
• District heating services

Headquarters

HQ city

Neuwied

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain

Revenue model

1. Electricity Supply (Privatkunden & Geschäftskunden): Sale of electricity to residential and commercial customers, including eco-friendly tariffs (Ökostrom), dynamic pricing tariff (Ökostrom flex), and heat pump/electric heating tariffs.
2. Natural Gas Supply: Sale of natural gas to residential and commercial customers, including combination packages (KombiPack Gas & Strom) with bundled property protection services.
3. Water Supply: Water distribution to households and businesses in Neuwied and surrounding districts, including the Kreiswasserwerk (district waterworks) service area.
4. Network Operation (Netzbetrieb): Operation and maintenance of electricity, gas, water, district heating, and street lighting networks. Revenue derived from regulated network charges (Netzentgelte) paid by all network users.
5. Fiber Optic (Glasfaser): Fiber optic internet connectivity services for residential and commercial customers.
6. Photovoltaic Systems (Pacht & Kauf): Sale and leasing of photovoltaic (solar) systems for residential and commercial rooftops, including mini-PV (balcony power plants) and enterprise-scale PV installations.
7. District Heating (Fernwärme): Supply of district heating to commercial and residential customers.
8. E-Mobility Services: EV charging infrastructure, wallbox solutions for homes, and e-carsharing services.
9. Contracting Services: Energy contracting solutions for business customers, including design, installation and operation of energy systems.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels10 records

Core offering

Stadtwerke Neuwied GmbH is the municipal utility (Stadtwerke) of Neuwied, Germany, supplying electricity, natural gas, drinking water, and district heating to residential and business customers while operating the local electricity, gas, water, district heating, fiber-optic, and street-lighting networks. Building on this grid and supply base, the company sells and leases photovoltaic systems, offers EV charging and wallbox solutions, and runs a 24/7 e-carsharing service accessible through a mobile app.

Product overview

Stadtwerke Neuwied is a municipal utility company providing essential energy and infrastructure services to the city of Neuwied and surrounding areas. The portfolio consists of core utility products (electricity, gas, water supply) and an expanding suite of modern energy solutions. For residential customers, the offering includes electricity and gas supply with green/eco options (Ökostrom, Ökostrom flex), combined packages (KombiPack), heat pump tariffs, and water service. Modern offerings encompass fiber optic internet (Glasfaser), photovoltaic systems (both full PV installations and balcony power plants/Mini-PV), e-mobility charging infrastructure, and e-carsharing. Business customers receive specialized tariffs for higher consumption levels, district heating (Fernwärme), energy contracting, and dedicated PV solutions for enterprises. The company operates and maintains the regional grid infrastructure (electricity, gas, water, district heating, street lighting) and provides feed-in services for renewable energy producers. Customer engagement is facilitated through the 'Meine SWN' mobile app and a comprehensive online customer portal (Kundenportal). An installer portal (Installateurportal) serves registered trade partners for network connection management.

Differentiator

Problem solved

Functional benefit

Products and services

• Strom (Electricity Supply) Electricity supply service for residential (Privatkunden) and business (Geschäftskunden up to 100,000 kWh and Sonderkunden above 100,000 kWh) customers, with eco-friendly and dynamic tariff variants.
• Erdgas (Natural Gas Supply) Natural gas supply service for residential and commercial customers (commercial up to 500,000 kWh and Sonderkunden above 500,000 kWh), with KombiPack bundling options.
• Wasser (Drinking Water Supply) Drinking water distribution to households and businesses in Neuwied and surrounding districts, including the Kreiswasserwerk (KWW) coverage area.
• Glasfaser (Fiber Optic Broadband) High-speed fiber optic internet connectivity service for residential and commercial customers, replacing traditional copper connections with FTTH speeds up to 1 Gbps.
• Fernwärme (District Heating) District heating supply for commercial customers via Stadtwerke Neuwied's Fernwärmenetz (district heating network).
• Photovoltaik (Photovoltaic Systems) Sale and lease of photovoltaic (solar) systems for residential and commercial rooftops, including consultation, planning, mounting, and enterprise-scale PV installations.
• Mini-PV-Anlagen (Balcony Power Plants) Small-scale plug-in photovoltaic systems (balcony power plants) sold to residential customers for self-consumption solar generation.
• Elektromobilität (E-Mobility Charging) EV charging infrastructure and Wallbox solutions for home and public use, offered to residential and business customers.
• E-Carsharing Electric car-sharing service available 24/7 through a mobile app with vehicles stationed throughout the city, operated on the MOQO platform with PostIdent driver's license validation.
• Contracting (Energy Contracting) Energy contracting solutions for business customers, including the design, installation, and operation of on-site energy systems under shared savings arrangements.
• Netzbetrieb (Network/Grid Operations) Operation and maintenance of the regional electricity, gas, water, district heating, and street lighting networks, with revenue from regulated network charges (Netzentgelte).
• Energieberatung (Energy Consulting) and Energieausweis Professional energy consultation and energy performance certificate (Energieausweis) services for residential and non-residential buildings.

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration18 records

Feature3 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Hehner Reus Systems GmbHcoreTechnology or IntegrationDeveloper and operator of the GIPS CMS (Gemeinsame Internetplattform für Stadtwerke), the content management system powering the SWN website. GIPS is a shared internet platform specifically designed for German municipal utilities (Stadtwerke), providing the technical infrastructure for web content, customer portals, and online services. Hehner Reus Systems GmbH, based in Cologne (Adolf-Grimme-Allee 3, 50829 Köln), also developed the X4 installer portal used by SWN.
• Kreiswasserwerk Neuwied (KWW)coreStrategic or Co-development PartnerMunicipal waterworks company serving the district of Neuwied. SWN provides water supply services for the KWW network area under a collaborative arrangement. KWW has its own customer portal (kundenportal.kww-neuwied.de) accessible through the SWN website.
• Servicebetriebe Neuwied AöR (SBN)minorStrategic or Co-development PartnerMunicipal service company (Anstalt öffentlichen Rechts) providing public services in Neuwied. Referenced as a related municipal entity on the SWN website with cross-references to sbn-neuwied.de.
• Deichwelle Neuwied GmbHminorStrategic or Co-development PartnerOperator of the Allwetterbad Neuwied public swimming facility. Referenced as a related local entity with cross-references. SWN supports this community facility.
• Sendinblue GmbH (Brevo)coreTechnology or IntegrationGerman newsletter service provider (based in Berlin, Köpenicker Str. 126) used for email newsletter distribution and newsletter analytics (open rates, click tracking, conversion tracking). Brevo is a certified German provider compliant with GDPR and BDSG. An order processing agreement (Auftragsverarbeitungsvertrag) is in place.
• Stripe, Inc.coreTechnology or IntegrationPayment service provider for online payment processing. SWN uses Stripe for payment processing in its sharing services (E-Carsharing via MOQO). Stripe processes credit card and direct debit payments securely.
• MessengerPeople GmbHcoreTechnology or IntegrationGerman messaging service provider enabling WhatsApp Business API integration for SWN's customer communication. MessengerPeople operates its service bot software and API environment on servers hosted in Germany, with a full order processing agreement under Art. 28 DSGVO in place.
• MOQOcoreTechnology or IntegrationPlatform powering SWN's E-Carsharing service. MOQO provides the mobile app infrastructure for vehicle sharing, including user authentication, booking, payment processing (via Stripe), and license validation (PostIdent).
• GIPS (Gemeinsame Internetplattform für Stadtwerke)coreTechnology or IntegrationShared internet platform for municipal utilities (Stadtwerke), providing the CMS infrastructure for the SWN website, customer portals, and online forms. SWN participates in the GIPS community of German municipal utilities.

Scale indicators2 records

Recent moves4 records

Expansion highlights6 records

Broad incumbents

• EnBW: Major German energy company with generation, distribution and retail electricity/gas businesses, including municipal-utility partnerships. A broad incumbent competitor and potential partner for renewable and grid services relevant to SWN.
• Stadtwerke München (SWM): Munich's municipal multi-utility, one of Germany's largest Stadtwerke, operating electricity, gas, water, district heating, fibre and the MVG mobility network. Represents the upper scale of the same operating model that SWN runs in miniature.
• E.ON: Germany's largest energy distributor/retailer with operations in network operation, retail electricity/gas and energy services. The principal broad incumbent competing against SWN for industrial and residential customers across Germany.

Direct peers

• rheinENERGIE: Cologne municipal utility supplying electricity, gas, water, district heating and fibre broadband. A larger but structurally identical German Stadtwerke peer with the same regulated grid plus supply business model SWN runs.
• Stadtwerke Düsseldorf: Larger Düsseldorf municipal utility providing electricity, gas, water, district heating, broadband and e-mobility. Demonstrates the scaled product/SKU footprint (PV, e-carsharing, fibre) that smaller Stadtwerke like SWN are growing into.
• Stadtwerke Mainz: Stadtwerke Mainz is a municipally owned multi-utility providing electricity, gas, water, district heating and broadband services in the Mainz/Rhine region — a near-twin of Stadtwerke Neuwied in scope, ownership and customer mix.
• Stadtwerke Bonn: Rheinland municipal utility offering electricity, gas, water, district heating and fibre to Bonn. Directly comparable multi-utility operator facing the same regulatory and Energiewende dynamics as SWN.
• Stadtwerke Trier (TWL): Municipal utility for Trier offering electricity, gas, water, district heating and energy services. Comparable mid-sized German Stadtwerke with the same multi-utility product mix and B2B/B2C segmentation as SWN.
• Stadtwerke Koblenz: Municipal multi-utility serving Koblenz and the Mittelrhein region with electricity, gas, water, district heating, and fibre/broadband. Closest geographic peer to SWN, with a comparable mid-sized municipal portfolio and regulatory profile.

Regional players

• badenova: Regional municipal-energy supplier for the Freiburg/Baden region providing electricity, gas, water, heat and energy services. Comparable mid-sized German municipal utility archetype but operating in a different geography than SWN.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights5 records

Customer concentration

• YouTubeyoutube.com/@swnneuwied1
• Facebookfacebook.com/swnneuwied
• LinkedInde.linkedin.com/company/stadtwerke-neuwied
• Instagraminstagram.com/swnneuwied

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stadtwerke Neuwied