24 Hour Home Care
24 Hour Home Care is a California-based, PE-backed provider of government-funded non-medical home care delivered through an Agency With Choice model. It serves individuals with intellectual and developmental disabilities via all 21 Regional Centers, Medi-Cal members through CalAIM Community Supports, and Veterans through the VA Community Care Network across all 58 California counties.
- Company typePrivate
- Founded2008
- HeadquartersEl Segundo, United States
- Headcount5,001–10,000
- GTM typeB2B
- OfferingServices
What 24 Hour Home Care does
24 Hour Home Care (legal entity 24HR Homecare, LLC) is a California-based, privately held provider of government-funded non-medical home care services operating under an Agency With Choice service model. Founded in 2008 and headquartered in El Segundo, the company delivers three core service lines: Disability Services for individuals with intellectual and developmental disabilities, accessed through all 21 of California's Regional Centers; Community Supports under California's CalAIM Medicaid reform, contracted with 24 Medi-Cal managed care plans statewide; and Veteran Services through the VA Community Care Network since 2011. Service offerings span Personal Assistance, Social Recreation, Respite Care, Personal Care & Homemaker, and Homemaker & Home Health Aide, all delivered by family-selected caregivers who are employed, paid, and supported by the company. Reimbursement is managed-services based, paid by government payers with no out-of-pocket cost to eligible members; the company explicitly states it does not publicly disclose private-pay pricing.
The company operates a statewide footprint of 16 staffed regional offices across California, including San Diego, Santa Clara, Concord, Riverside, Bakersfield, Oxnard, Chatsworth, Los Angeles, Fullerton, Modesto, Napa, Torrance, San Mateo, Chico, and Roseville, each aligned to a Regional Center catchment area. Underlying technology consists of a HIPAA-compliant online referral platform supporting same-day response for referrals submitted before 4 p.m., and a Field Service Mobile App for caregiver time tracking, schedule management, and Paylocity-integrated payroll, supplemented by a Caregiver Resource Center portal. Go-to-market is referral-driven via Regional Center service coordinators, managed care plan partners, and community-based case managers.
24 Hour Home Care is backed by private equity and operates with a management-led structure without a publicly disclosed parent company. The leadership team includes Steve Barber (CEO, Disability Services), Simon Close (CEO, Community Supports), Dylan Chodos (COO, Disability Services, ex-McKinsey), Chelsea Pyrzenski (Chief People Officer, ex-WalkMe/SAP, ex-HireRight), and Tara Srinivasan (CIO, 18+ years healthcare IT). Reported operational metrics include 4.5x higher caregiver retention for family-selected caregivers, 97% member-driven caregiver selection, 9-in-10 family recommendation rate, 90% client satisfaction, and 95% employee retention. Revenue, headcount, and ownership details are not publicly disclosed.
24 Hour Home Care firmographics
Firmographics- Name
- 24 Hour Home Care
- Legal name
- 24HR Homecare, LLC
- Website
- https://24hrcares.com
- Company type
- Private
- Founded year
- 2008
- Operating status
- Operating
- Headcount range
- 5,001–10,000 employees
- Short description
- 24 Hour Home Care is a California-based, PE-backed provider of government-funded non-medical home care delivered through an Agency With Choice model. It serves individuals with intellectual and developmental disabilities via all 21 Regional Centers, Medi-Cal members through CalAIM Community Supports, and Veterans through the VA Community Care Network across all 58 California counties.
- Ownership category
- akta.pro rank
24 Hour Home Care industry classification
Industry- Product category
- In-Home Care Services
- NAICS
- Services for the Elderly and Persons with Disabilities (624120), Home Health Care Services (62161)
- SIC
- Services-Home Health Care Services (8082)
- akta.pro primary industry
- In-Home Respite Care (Hourly/Short-Shift) (HSABAGAA)
- akta.pro secondary industries
- Respite Care for Adults with Disabilities / Special Needs (HSABAGAI), Respite In-Home Care (Short-Term Relief) (HLADAGAH)
Keywords
Where 24 Hour Home Care is headquartered
LocationHeadquarters
- HQ city
- El Segundo
- HQ country
- United States
- HQ region
- North America
Offices16 records
Markets served
24 Hour Home Care business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations
Revenue model
- Regional Center Services (Disability Services): Non-medical care services for individuals with intellectual and developmental disabilities, funded through California's 21 Regional Centers. Services include Personal Assistance, Social Recreation, and Respite Care. Families incur no out-of-pocket costs.
- CalAIM Community Supports (Medi-Cal): In-home support services for Medi-Cal members including Personal Care & Homemaker and Respite Care, funded through Community Supports as part of Medi-Cal managed care benefits. Services at no cost to eligible members.
- VA Homemaker & Home Health Aide Program: Non-medical in-home support for Veterans authorized through the Department of Veterans Affairs, covering personal care, medication reminders, mobility support, companionship, mealtime support, and light housekeeping at no cost to eligible Veterans.
Go-to-market motion2 records
Distribution channels4 records
Marketing channels9 records
24 Hour Home Care product offering
Product offeringCore offering
24 Hour Home Care provides in-home personal care, respite, and habilitation services to individuals with intellectual and developmental disabilities (via California Regional Centers), Medi-Cal beneficiaries (via CalAIM Community Supports), and veterans (via the VA Community Care Network). Services are delivered statewide across all 58 California counties through 15 regional offices using an Agency With Choice model in which families and members select their own caregivers.
Product overview
24 Hour Home Care is a California-based home care service provider operating three core service lines: Disability Services (for individuals with intellectual and developmental disabilities through Regional Centers), Community Supports/CalAIM (for Medi-Cal members), and Veteran Services (through the VA Community Care Network). The company operates an Agency With Choice model, empowering families to select their own trusted caregivers. Services include Personal Assistance, Social Recreation, Respite Care, Personal Care & Homemaker Services, and Homemaker & Home Health Aide. Supporting infrastructure includes a Field Service Mobile App for caregiver time tracking and a Caregiver Resource Center with payroll and training access.
Differentiator
Problem solved
Functional benefit
Products and services
- Disability Services In-home disability services for individuals with intellectual and developmental disabilities (IDD), funded through California Regional Centers. Includes Personal Assistance, Social Recreation, and Respite Care delivered via the Agency With Choice model. Targeted at IDD members across all 58 California counties.
Quantifiable outcome
- 4.5x higher caregiver retention with family-selected caregivers
- +4 more outcomes
Companies that use 24 Hour Home Care
Customer profileNamed customers2 records
Segments7 records
Ideal customer profiles3 records
24 Hour Home Care technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
24 Hour Home Care partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- VA Community Care NetworkcoreProudly serving Veterans through the VA Community Care Network since 2011, providing Homemaker & Home Health Aide services and Respite Care to eligible Veterans.
- California's 21 Regional Centerscore24 Hour Home Care partners with all 21 Regional Centers across California to provide non-medical care services for individuals with intellectual and developmental disabilities, including Personal Assistance, Social Recreation, and Respite Care.
- 24 Medi-Cal Managed Care PlanscoreContracted with 24 Medi-Cal managed care plans across all 58 California counties to provide CalAIM Community Supports services including Personal Care & Homemaker and Respite Care for eligible Medi-Cal members.
- Alameda Alliance for HealthminorHealth plan partner that values 24 Hour Home Care's commitment to delivering high-quality, member-centered care as a critical resource for families.
Scale indicators10 records
Recent moves6 records
Expansion highlights6 records
24 Hour Home Care competitors and assessment
Company assessmentBroad incumbents
- Interim HealthCare: National home healthcare franchise offering personal care, home health, and hospice services. Comparable in-home care service delivery model, though primarily operates through a franchise structure rather than direct corporate operations.
- Pennant Group: Home health, hospice, and senior living provider with operations across multiple states. Comparable in-home-based care delivery, though its service mix is more weighted to clinical home health and hospice than personal care.
- Maxim Healthcare Services: National provider of home healthcare, behavioral healthcare, and workforce solutions. Comparable in personal care and home health services with multi-state footprint, though more weighted to staffing and skilled nursing services.
Direct peers
- BrightSpring Health Services: Publicly-traded provider of home and community-based services including IDD, behavioral health, home health, and pharmacy services. Comparable due to overlapping service mix, government payer relationships, and PE-backed growth and acquisition strategy.
- Sevita Health: Large national provider of home and community-based services for individuals with intellectual and developmental disabilities, behavioral health, and seniors. Highly comparable due to overlapping IDD focus, multi-state footprint, and government payer mix (Medicaid and state IDD agencies).
- Aveanna Healthcare: Publicly-traded provider of home health, private duty, and medical solutions serving pediatric and adult patients. Comparable in-home care service delivery, multi-state operations, and government/commercial payer mix.
- Bayada Home Health Care: Large nonprofit home health and personal care services organization operating across more than 20 states. Comparable due to similar in-home care service model, focus on complex patient populations, and skilled/non-skilled care continuum.
- Addus HomeCare: Multi-state home care, hospice, and personal care services provider with significant Medicaid exposure. Directly comparable in personal care services model, payer mix (Medicaid, VA, state programs), and geographic expansion strategy.
- Help at Home: Personal care services provider focused on Medicaid populations across multiple states. Directly comparable business model of in-home personal care services funded by state Medicaid programs, with similar caregiver workforce dynamics and value-based care positioning.
Others
- Modivcare: Provider of non-emergency medical transportation, personal care, and remote monitoring services for Medicaid and Medicare populations. Adjacent comparator with overlapping Medicaid payer relationships and home-based service delivery infrastructure.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks5 records
Key highlights6 records
Customer concentration
24 Hour Home Care social profiles
Digital presence24 Hour Home Care financial estimates
Financial estimateRevenue estimate
Valuation estimate
24 Hour Home Care leadership team
Management profileNumber of profiles
Profiles6 records
24 Hour Home Care funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
24 Hour Home Care M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about 24 Hour Home Care
What does 24 Hour Home Care do?
24 Hour Home Care provides in-home personal care, respite, and habilitation services to individuals with intellectual and developmental disabilities (via California Regional Centers), Medi-Cal beneficiaries (via CalAIM Community Supports), and veterans (via the VA Community Care Network). Services are delivered statewide across all 58 California counties through 15 regional offices using an Agency With Choice model in which families and members select their own caregivers.
Is 24 Hour Home Care a public or private company?
24 Hour Home Care is a private company. It is classified as private equity controlled and is currently operating.
When was 24 Hour Home Care founded?
24 Hour Home Care was founded in 2008. It employs 5,001 to 10,000 people.
Where is 24 Hour Home Care based?
24 Hour Home Care is headquartered in El Segundo, United States, in the North America region.
How does 24 Hour Home Care make money?
Three revenue lines are on record. Regional Center Services (Disability Services) is the primary driver. The others are calAIM Community Supports (Medi-Cal) and VA Homemaker & Home Health Aide Program.
Who are 24 Hour Home Care's main competitors?
Broad incumbents on record are Interim HealthCare, Pennant Group and Maxim Healthcare Services. Direct peers are BrightSpring Health Services, Sevita Health, Aveanna Healthcare, Bayada Home Health Care, Addus HomeCare and Help at Home. Modivcare is listed as an others.
Does 24 Hour Home Care have an API?
No public API is recorded for 24 Hour Home Care.
What industry is 24 Hour Home Care in?
24 Hour Home Care's product category is In-Home Care Services. Its primary akta.pro industry code is HSABAGAA, In-Home Respite Care (Hourly/Short-Shift), with a secondary code of HSABAGAI, Respite Care for Adults with Disabilities / Special Needs. Its NAICS code is 624120 and its SIC code is 8082.