Tokushukai Information System

What Tokushukai Information System does

Tokushukai Information System Inc. (TIS) is a Japanese healthcare IT company and wholly-owned subsidiary of Tokushukai, the country's largest private medical group operating over 300 facilities with approximately 30,000–40,000 staff. Founded in October 2009 as a spin-off from Tokushukai Group Headquarters' information systems division and headquartered in Osaka, TIS develops and operates an integrated hospital information technology stack for the parent's 68 hospitals, 17 clinics, and 40+ care facilities. Core offerings include electronic medical record (EMR) implementation services, a proprietary Business Intelligence (BI) tool for hospital management spanning six operational domains, the Tokushukai Medical Database (TMD) consolidating 16 million+ patient records, drug and material ordering systems (MEDITIS/ZAITIS), an HR/payroll platform managing personnel information for 30,000+ group employees, e-learning, the Chatis business communication app, hospital website production, BCP/disaster recovery, and a large closed secure network linking all Tokushukai facilities across Japan. Technology is developed in-house across web, mobile (Flutter, React), Windows, and SQL Server stacks, and the company holds Privacy Mark (JIS Q 15001) and ISMS certifications.

The company generates revenue through a mix of one-time EMR implementation professional services, recurring subscription and managed-service fees for licensed software (BI, HR/payroll, ordering, e-learning), website production projects, and emerging data-collaboration arrangements with external research institutions and corporate partners. Pricing is quote-based and not publicly disclosed. Go-to-market is sales-led: the primary motion is direct enterprise engagement with Tokushukai Group hospitals as the anchor customer, with a growing external sales motion targeting non-group medical institutions (4 corporations, 8 hospitals, 16 related facilities as of December 2022) and academic/corporate research partners via TMD access. Distribution is direct B2B via inquiry forms, phone contact, on-site consultation, and conference presence (e.g., the 45th Medical Informatics Joint Conference, November 2025).

Strategic technology assets include proprietary EMR and BI systems, the TMD data platform, and AI/ML pipelines developed in-house and with Siemens Healthineers (partnership signed February 2018) for image diagnostics, clinical decision support (endoscopic and chest imaging), and predictive analytics (e.g., sudden cardiac arrest, prescription recommendations). The company also launched a Personal Health Record (PHR) system in April 2019, signaling consumer-facing ambitions. TIS expanded to a Tokyo office on October 1, 2025, appointed a new President (Noriyuki Takahashi) on June 1, 2025, and serves all major Japanese regions from Hokkaido to Okinawa. FY March 2022 revenue was approximately 2.36 billion JPY (~US$15.7M) on a headcount that has since grown to 58 (May 2025).

Name

Tokushukai Information System

Legal name

Tokushukai Information System Inc.

Website

https://tokushukai-is.com

Company type

Private

Founded year

2009

Operating status

Operating

Headcount range

11–50 employees

Short description

Tokushukai Information System is a Japanese healthcare IT subsidiary of the Tokushukai medical group, developing integrated hospital information systems — EMR, BI, ordering, HR/payroll, and a 16-million-patient medical database — for 68 group hospitals and selected external medical institutions.

Ownership category

akta.pro rank

Product category

Healthcare IT Systems

NAICS

Computer Systems Design and Related Services (5415)

SIC

Services-Health Services (8000)

akta.pro primary industry

Healthcare Terminology, Ontology & Code Set Management (SNOMED/LOINC/ICD/RxNorm) (HLACAIAF)

Keywords

• Healthcare IT systems
• Electronic medical records
• Hospital information systems
• Medical data analytics
• Healthcare AI development

Headquarters

HQ city

Osaka-shi

HQ country

Japan

HQ region

Asia

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Operations

Revenue model

1. Electronic Medical Record (EMR) Implementation Services: System integration and consulting services for electronic chart (EMR) implementation, including project management from initiation through system launch and ongoing support. Primarily serving Tokushukai Group internal hospitals plus external medical institutions.
2. Software Licensing and System Sales: Licensing of proprietary hospital management systems including BI tools, e-learning platforms, HR/payroll systems, drug/material ordering systems (MEDITIS/ZAITIS), and website CMS to healthcare facilities.
3. Hospital Website Production: Website design and production services for hospitals and healthcare facilities, including custom full-scratch production and template-based packages, plus ongoing maintenance.
4. Network and Infrastructure Management: Management of the large-scale closed network connecting group hospitals, including infrastructure maintenance, data center operations, and BCP/backup systems.
5. Medical Big Data and AI Research Collaboration: Data collaboration services with research institutions and companies using Tokushukai's medical big data for medical DX and innovative research initiatives.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Tokushukai Information System (TIS) develops, implements, and operates a comprehensive suite of healthcare IT systems for hospitals and medical institutions, with a primary focus on serving the Tokushukai Group's network of 68+ hospitals and 17 clinics across Japan. Its core offerings include electronic medical record (EMR) implementation, a hospital management BI Tool, AI development and research, and the Tokushukai Medical Database (TMD) aggregating medical data from 16 million+ patients. The company also provides supporting systems including Chatis (business chat), MEDITIS/ZAITIS (drug/material ordering), HR/payroll systems, e-learning, hospital websites, large-scale closed network infrastructure, BCP disaster recovery, and medical interview systems.

Product overview

Tokushukai Information System (TIS) operates as a healthcare IT company that developed from Tokushukai Group's information system division, offering a comprehensive platform of hospital information systems and healthcare IT solutions. The core offerings include Electronic Medical Records (EMR) implementation services, a Business Intelligence (BI) Tool for hospital management, AI development and research capabilities utilizing the Tokushukai Medical Database (TMD) containing over 16 million patient records, and the MEDITIS/ZAITIS drug and material ordering systems. Supporting modules include Chatis (business communication app), medical interview systems, HR/payroll systems, e-learning platforms, hospital website creation services, large-scale secure networks, BCP disaster recovery measures, system code unification, and real-time survey tools. The company also enables external data collaboration with research institutions and enterprises for healthcare DX initiatives.

Differentiator

Problem solved

Functional benefit

Brands

• Chatis: Business chat application developed for Tokushukai Group staff communication
• TMD (Tokushukai Medical Database)
• MEDITIS
• ZAITIS
• BiS (Tokushukai Business Intelligence)

Products and services

• Electronic Medical Records (EMR) Implementation Implementation and ongoing support services for electronic medical record systems at hospitals and medical facilities, including project management, system design, and post-launch operational support. For hospitals and medical institutions seeking to digitize clinical records.
• BI Tool (Business Intelligence for Hospital Management) Hospital management BI tool that consolidates 6 categories of data (management indicators, clinical indicators, medical safety, patient satisfaction, workload volume, and HR indices) to support hospital operations and clinical statistical analysis. For hospital management teams and administrators.
• AI Development and Research AI research and development services utilizing Tokushukai's large-scale medical big data, including AI-assisted diagnosis (endoscopic, chest imaging), predictive analytics for cardiac arrest, and AI medical records (Ai-Karute) concept. For medical institutions and research partners.
• Tokushukai Medical Database (TMD) Aggregated medical data platform from Tokushukai Group hospitals, including DPC data, medical/dental claims, ordering, lab results, health checkup data, and CT/MRI imaging data. Used for statistical analysis, AI training, and clinical research collaborations. For research institutions and corporate partners.
• Chatis Custom-built internal business chat application for hospital staff communication, actively used across all Tokushukai Group hospitals. For healthcare organizations requiring secure staff communication tools.
• Medical Interview System Digital interview/intake system that streamlines patient consultation processes, reducing staff data entry workload and patient wait times. For hospitals and clinics.
• MEDITIS (Drug Ordering System) Drug sales order and inventory management system supporting pharmaceutical management, ordering, purchasing, returns, inventory control, stocktaking, and monthly report creation. Linked with electronic medical records for automated lot management. For hospitals and pharmacies.
• ZAITIS (Material Ordering System) Medical material sales order and inventory management system with lot management, supporting daily operations, inventory clearance, and vendor management for medical supplies. For hospitals and healthcare facilities.
• HR/Payroll System Personnel information management system with functions customized for medical institutions and corporations, including recruitment, promotion, transfer, retirement, and payroll processing. Deployed across 160+ facilities of Tokushukai Medical Corporation and multiple medical corporations.
• Hospital e-Learning System E-learning training system for hospital staff offering video viewing, testing, and survey capabilities to address the challenge of diverse work shifts in medical facilities. For hospitals and healthcare organizations.
• Hospital Website Creation Website creation services for hospitals, clinics, and elderly care facilities featuring specialized functions and content management perspective, including reservation forms and patient portals, with proprietary CMS allowing hospital staff to update content independently.
• Large Scale Network Closed, secure network infrastructure connecting Tokushukai Group facilities across Japan, enabling electronic medical record data exchange, medical big data construction, remote image diagnostics, remote SDV for clinical trials, and BCP disaster recovery. For multi-facility healthcare networks.
• BCP (Business Continuity Planning) Disaster recovery and business continuity service ensuring electronic medical record availability with real-time backup to offsite data centers and emergency access capabilities during disasters. For hospitals and healthcare facilities.
• System Code Unification Standardization service for medical system codes including drug master (HOT codes), disease master (ICD10), and clinical laboratory data (JLAC10) enabling large-scale clinical research and trials across hospital networks. For hospital groups and clinical research operations.
• Real-time Hospital Survey (ToQpon) Real-time survey system for hospital patients enabling immediate feedback collection and patient satisfaction measurement. For hospitals seeking to monitor and improve patient experience.

Quantifiable outcome

• Reduced electronic medical record implementation costs for medium-to-small hospitals through standardized methodology and group leverage
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability9 records

Feature8 records

Partnerships

One partnership is on record.

• Siemens HealthineerscoreStrategic or Co-development Partner · 5 February 2018Partnership agreement signed in February 2018 for joint research on AI-powered image diagnostics. Siemens Healthineers and Tokushukai Group collaborate on developing AI diagnostic tools using medical imaging data from Tokushukai's 68 hospitals.

Scale indicators8 records

Recent moves7 records

Expansion highlights6 records

Broad incumbents

• IQVIA Holdings: Global clinical research and healthcare data analytics leader with extensive real-world data assets. Comparable to TIS's data collaboration and clinical-research positioning, though IQVIA operates globally and across pharma services.
• Siemens Healthineers: Global medical imaging and diagnostics vendor and TIS's AI imaging partner. Overlaps with TIS in AI image diagnostics and large-scale clinical data, but operates globally and across modalities well beyond TIS's hospital-IT scope.
• Oracle Health (formerly Cerner): Global EMR and population-health vendor competing in the broader hospital IT category. Relevant as a comparable for what scaled integrated hospital-IT-plus-data platforms look like at enterprise scale.
• Epic Systems Corporation: Largest US-based EMR vendor, increasingly active in large international hospital deployments. Not a direct competitor in Japan today, but represents the global standard for integrated hospital EMR that TIS's integrated stack aspires to emulate.
• Fujitsu Limited (Healthcare Solutions): One of Japan's largest IT vendors with an established hospital information systems / EMR business. Competes with TIS for external hospital EMR deals while operating across many other industries; not a niche specialist.
• NEC Corporation (Healthcare): Provides hospital information systems, EMR, and healthcare AI solutions as part of its broader IT portfolio. A traditional large-vendor competitor in Japanese hospital IT contracts.
• NTT DATA Group (Healthcare): Large Japanese IT services group with established healthcare / hospital IT offerings, including regional medical network platforms. Competes for hospital IT contracts nationwide and offers broader IT integration capabilities than TIS.

Direct peers

• Software Service Inc. Established Japanese EMR and hospital information system vendor serving hundreds of hospitals across Japan. A direct competitor in EMR implementation and hospital IT services — the same core offering TIS provides to Tokushukai and external facilities.
• M3 Inc. Operates m3.com (Japan's largest physician portal) and a healthcare data/AI business with significant medical-data assets and pharma-research services. Comparable to TIS in combining healthcare data with AI-enabled research and clinical tooling.
• JMDC Inc. Japan's leading medical/health data analytics company, building large-scale databases from claims, DPC, and health-checkup data for research and pharma customers. Directly comparable to TIS's TMD and data collaboration strategy, though JMDC operates across a broader industry-wide data footprint versus TIS's hospital-network-only data.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights6 records

Customer concentration

• Xtwitter.com/tokushukai_is

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Tokushukai Information System