Family Health Center

What Family Health Center does

Family Health Center, Inc. (FHC) is a private, nonprofit 501(c)(3) Federally Qualified Health Center (FQHC) founded in 1986 and headquartered at 117 South 11th Avenue, Laurel, Mississippi. The organization delivers comprehensive primary and preventive healthcare to more than 17,000 patients across a five-county service area (Jones, Jasper, Clarke, Smith, and Wayne Counties) through six fixed clinic locations in Laurel, Sandersville, Taylorsville, and Waynesboro, supplemented by a 38-foot mobile health clinic funded by an HRSA grant. Service lines span Pediatrics, Internal Medicine, OB/GYN, Dental, an in-house 340B Pharmacy, Behavioral Health, WIC nutrition services, Diabetes Management (DSMES), Smoking Cessation, Allergy Testing, the Ryan White HIV/AIDS Program, PrEP, and a PHRM/ISS maternal-infant program. Care is coordinated under a Patient-Centered Medical Home (PCMH) model using an Electronic Health Records system common across all sites, with telemedicine delivered via the healow.com patient portal. FHC is governed by a community-based Board of Directors of which a majority are themselves patients.

FHC's business model is a hybrid of federal grant funding under 42 U.S.C. 254b, cost-based Medicare/Medicaid FQHC reimbursement, 340B pharmacy spread (closed-door pharmacy with courier delivery to satellite clinics), third-party insurance billing across primary care and specialty services, and a sliding-fee-scale cash component based on family size and income. No patient is turned away for inability to pay. The organization holds AAAHC accreditation, is an approved NHSC site for loan repayment and scholarships, is HIPAA-compliant, and is led by CEO Dr. Rashad N. Ali, MD, JD, FACOG, with an executive team spanning COO, CFO, CMO (also Chief of Pediatrics), CIO, and directors of Pharmacy, Dental, Nursing, HR/Compliance, WIC, Marketing/PR, Safety, Risk Management, Purchasing, Facilities, and Social Services.

Go-to-market is community-led: FHC relies on community board governance, outreach events (Child Wellness Day, Whole Body Move social media campaign with Palm Tree Entertainment), health-plan partnerships (TrueCare, Magnolia Health, Molina Healthcare), and a Laurel Housing Authority partnership for patient acquisition and retention. Marketing channels include Facebook and LinkedIn pages, a newsletter subscription, community events, and the healow.com portal. Distribution spans six physical clinics, the mobile unit, telemedicine, and extended hours including Saturday pediatric appointments. The organization earned eight HRSA Community Health Quality Recognition badges in August 2025 (the most of any Mississippi CHC), including the Health Center Quality Leader Gold (top 10% nationally), four National Quality Leader designations, and the January 2025 Operational Site Visit Badge for full HRSA compliance.

Name

Family Health Center

Legal name

Family Health Center, Inc.

Website

https://lfhc.net

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

Family Health Center, Inc. is a nonprofit Federally Qualified Health Center operating six clinics plus a mobile unit across five rural Mississippi counties, delivering integrated primary care, OB/GYN, pediatrics, dental, 340B pharmacy, behavioral health, and social services to 17,000+ underserved patients.

Ownership category

akta.pro rank

Product category

Community Health Center Services

NAICS

Ambulatory Health Care Services (621)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Health Services (8000)

akta.pro primary industry

Community Health Centers (FQHCs & Look-Alikes) (HLAFAGAB)

Keywords

• Community health center
• Federally qualified health center
• Primary care services
• Maternal and infant health
• Sliding fee scale healthcare

Headquarters

HQ city

Laurel

HQ country

United States

HQ region

North America

Offices7 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Technology or R&D, Infrastructure

Revenue model

1. Patient Care Services: FHC generates revenue through patient care services billed to insurance companies, Medicaid, Medicare, and other third-party payers. Services include primary care, OB/GYN, pediatrics, dental, pharmacy, and behavioral health services.
2. 340B Pharmacy Program: FHC participates in the federal 340B drug pricing program, allowing the pharmacy to purchase outpatient medications at reduced prices and generate revenue through the spread between acquisition cost and reimbursement rates.
3. Government Grants and FQHC Reimbursement: As a Federally Qualified Health Center (FQHC), FHC receives federal grant funding under 42 U.S.C. 254b and operates as a deemed Public Health Service employee. This provides a base of grant revenue in addition to service-based billing.
4. Sliding Fee Scale Collections: Patients without insurance or with limited means pay according to a discounted sliding fee schedule based on family size and income. Patients in the 100% sliding category pay a nominal fee for office visits.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels7 records

Core offering

Family Health Center is a Federally Qualified Health Center (FQHC) delivering comprehensive primary and preventive healthcare across six clinic locations and a 38-foot mobile clinic in Southeast Mississippi. Core offerings include Internal Medicine, OB/GYN, Pediatrics, Dental, in-house Pharmacy with 340B discount pricing, Social Services, WIC, Behavioral Health, and chronic disease management programs, all coordinated under a Patient-Centered Medical Home model with a sliding fee scale ensuring no patient is turned away for inability to pay.

Product overview

Family Health Center is a Federally Qualified Community Health Center (FQHC) operating a unified healthcare delivery platform across multiple service lines. The core offerings consist of primary care services (Pediatrics, Internal Medicine, OB/GYN, Dental) delivered at six clinic locations plus a 38-foot mobile health clinic. These are integrated with supportive services including an in-house Pharmacy with 340B discount pricing, Social Services, WIC, Telemedicine, Behavioral Health, Diabetes Management, Smoking Cessation, Allergy Testing, the Ryan White HIV/AIDS Program, PrEP, and the PHRM/ISS maternal health program. The organization operates as a Patient-Centered Medical Home (PCMH) model, coordinated through electronic health records, and offers a Sliding Fee Scale financial assistance program. The portfolio functions as a comprehensive, co-located healthcare ecosystem serving Jones, Jasper, Clarke, Smith, and Wayne Counties in Mississippi.

Differentiator

Problem solved

Functional benefit

Products and services

• Internal Medicine Comprehensive primary care and preventive medicine for adults 18+ using the Patient-Centered Medical Home (PCMH) model, including routine physicals, chronic disease management, immunizations, and cancer screening. Targeted at adult residents of the five-county service area regardless of ability to pay.
• Pediatrics Comprehensive primary and preventive care for infants through age 18 using the PCMH model, including well-child visits, immunizations, school/sports/daycare physicals, illness treatment, developmental/behavioral screenings, childhood nutrition guidance, and chronic disease management (asthma, ADHD). Saturday appointments available.
• OB/GYN Women's health services from adolescence through every stage of life, including prenatal/postnatal care, wellness exams, family planning, preventive screenings, and advanced surgical procedures including laparoscopic, laser, and robotic surgery. Dedicated OB/GYN clinic at 135 South 11th Avenue, Laurel, MS.
• Dental Care Quality, affordable dental care for children and adults including cleanings, exams, fillings, extractions, preventive care, X-rays, and oral health education.
• Pharmacy Closed-door in-house pharmacy serving FHC patients with 340B discount pricing, medication therapy management, patient medication assistance, and courier delivery to satellite clinics.
• 340B Discount Pricing Program Federal 340B program offering significantly reduced prices on outpatient medications for all registered patients, whether or not they have prescription insurance.
• Social Services Connects patients with resources including Medicaid, SNAP, transportation services, housing referrals, and benefit applications assistance.
• WIC (Women, Infants & Children) Federally funded nutrition program providing healthy foods, nutrition counseling, breastfeeding support, and referrals for eligible pregnant women, new mothers, infants, and children up to age 5.
• Mobile Health Clinic 38-foot mobile clinic bringing healthcare services to underserved areas with two examination rooms, waiting area, vaccine storage, and wheelchair accessibility. Serves as a pop-up healthcare delivery channel across the five-county service area.
• Telemedicine Virtual appointment scheduling system allowing patients to request telemedicine consultations with FHC providers through the healow.com patient portal.
• Behavioral Health Individual and family counseling for ages 5 and older addressing ADHD, anxiety disorders, OCD, schizophrenia, substance abuse, and Alzheimer's disease.
• Diabetes Management Comprehensive diabetes care including Diabetes Self-Management Education and Support (DSMES) for patients ages 17 and older.
• Smoking Cessation Certified smoking cessation program including educational programs by certified tobacco treatment specialists and group therapy sessions.
• Allergy Testing Percutaneous skin testing for allergy diagnosis using the PCMH model for patients ages 5 and older.
• Ryan White Program Federally funded program helping people living with HIV/AIDS access care and support services including medical visits and housing assistance, regardless of income or insurance status.
• PrEP (Pre-exposure Prophylaxis) Daily pill that reduces HIV risk by up to 99% for individuals at higher risk, available through Family Health Center.
• PHRM/ISS Program Perinatal High Risk Management / Infant Services System providing case management, nursing assessments, counseling, home visits, and health education for Medicaid-eligible pregnant/postpartum women and infants. Goal: reduce infant mortality to 7 per 1,000 live births and low birth weight to below 5%.
• Sliding Fee Scale Discounted fee schedule based on family size and income ensuring access to healthcare regardless of ability to pay. Patients in the 100% sliding category pay a nominal fee for office visits. Required documentation includes photo ID, proof of residence, and proof of income.

Quantifiable outcome

• More than 17,000 patients served with affordable healthcare through sliding fee scale
• +5 more outcomes

Named customers3 records

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Five partnerships are on record, tiered core and minor.

• Laurel Housing AuthoritycoreStrategic or Co-development PartnerCommunity partnership for Child Wellness Day events providing health screenings, immunizations, and sports physicals for children ages 0-18 at the James A. Townley Center. Event includes free food, games, and music while providing essential health services.
• TrueCareminorGTM or Marketing PartnerTrueCare provided nutrition education at Child Wellness Day events with practical tips for building balanced meals and explanation of wellness screenings vs. sports physicals. TrueCare is a healthcare partner supporting community wellness initiatives.
• Magnolia HealthminorGTM or Marketing PartnerMagnolia Health sponsored the Child Wellness Day team lunch as recognition for the 2025 Hypertension Control Challenge winners. Healthcare plan partner supporting community health initiatives.
• Molina HealthcareminorGTM or Marketing PartnerMolina Healthcare sponsored the Child Wellness Day team lunch as recognition for the 2025 Hypertension Control Challenge winners. Healthcare plan partner supporting community health initiatives.
• Palm Tree EntertainmentminorGTM or Marketing PartnerMississippi-based entertainment company that produced the 'Whole Body Move' hip hop song used in FHC's social media dance challenge campaign to encourage healthy lifestyle changes, especially for children.

Scale indicators7 records

Recent moves6 records

Expansion highlights6 records

Regional players

• ARcare: Multi-state FQHC primarily serving Arkansas with adjacent Mississippi operations. Comparable rural community health delivery model with 340B pharmacy and sliding fee scale, but different primary geography.

Direct peers

• Coastal Family Health Center: Federally Qualified Health Center operating across the Mississippi Gulf Coast. Same FQHC funding model, sliding fee scale, and multi-site community health delivery — directly comparable safety-net peer in Mississippi.
• Delta Health Center: Mississippi FQHC and historically the first rural community health center in the United States. Same Section 330 grantee model, multi-site rural footprint, and HRSA quality recognition pathway.
• Jefferson Comprehensive Health Center: Mississippi FQHC providing primary care, dental, and social services in the Delta region. Operates under identical FQHC reimbursement and sliding fee scale structure.
• G.A. Carmichael Family Health Center: Mississippi FQHC serving multiple counties with comprehensive primary care, OB/GYN, pediatrics, and pharmacy. Closely comparable rural Mississippi community health delivery model.
• Aaron E. Henry Community Health Center: Mississippi FQHC serving the Mississippi Delta region with primary care, dental, pharmacy, and social services. Same regulatory designation, rural safety-net model, and HRSA accountability framework.

Broad incumbents

• Forrest Health: Regional hospital system anchored by Forrest General Hospital in Hattiesburg, serving the same Mississippi market. Competes for primary care and OB/GYN patients at greater scale and with broader specialty capabilities.
• Hattiesburg Clinic: Large multi-specialty physician group in the same Southeast Mississippi region. Overlapping primary care, OB/GYN, and pediatric services, but as a private specialty group rather than a safety-net FQHC.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xfacebook.com/laurelfhc
• Facebookfacebook.com/laurelfhc
• LinkedInlinkedin.com/company/family-health-center-inc

Compliance14 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles21 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Family Health Center