What Master System does

Master System Co., Ltd. (株式会社マスターシステム) is a privately held Japanese IT services company founded in August 2006 and headquartered in Nagoya, Aichi Prefecture. The company provides one-stop IT outsourcing for small and medium-sized enterprises that lack the scale to maintain dedicated internal IT staff, spanning upstream consulting through system construction, operation, maintenance, and application support. Its core technical offerings cover IT server construction (web, mail, and internal servers), network setup including VPN inter-site connections, security architecture for internet and LAN environments, and web system development using CGI and SEO techniques. Underlying technology is conventional IT infrastructure rather than proprietary platforms: the company emphasizes a vendor-neutral approach, selecting best-fit equipment and services from any manufacturer rather than reselling a specific stack.

The company's revenue model combines managed services (IT outsourcing), professional services (IT consulting and engineer dispatch under permit 派23-301921), hardware and peripheral equipment sales, and software development activities. The labor dispatch line is disclosed in detail: average daily rate of ¥29,200 for an 8-hour day against an average worker wage of ¥21,360, yielding a 21.47% gross margin. As of fiscal 2025–2026, only 3 dispatched engineers serve 1 client, indicating dispatch is a marginal stream. Go-to-market is sales-led and consultative, targeting business owners and IT decision-makers in Japanese SMEs facing decisions on whether to hire IT staff or outsource. The company is led by Representative Director Furihashi Toshihiko, operates with 21 full-time employees (11 of whom are women), holds registered capital of only ¥1.5 million, and has published 19 consecutive fiscal-period financial disclosures. Distribution is exclusively domestic within the Chubu region, with no disclosed geographic expansion, no funding history, no partnerships or alliances, no patents or trademarks, and no acquisitions.

Name

Master System

Legal name

株式会社マスターシステム

Website

https://master-system.com

Company type

Private

Founded year

2006

Operating status

Operating

Headcount range

11–50 employees

Short description

Master System Co., Ltd. (株式会社マスターシステム) is a privately held Nagoya-based IT outsourcing firm founded in 2006 that provides consulting, server/network/web construction, security, and engineer dispatch services to Japanese SMEs that lack in-house IT staff.

Ownership category

akta.pro rank

Product category

IT Outsourcing Services

NAICS

Computer Systems Design and Related Services (54151), Computer Facilities Management Services (541513)

SIC

Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

ITSM Managed Services (Run/Operate/Optimize) (BPAEAJAN)

Keywords

• IT outsourcing services
• System construction
• Network infrastructure
• IT engineer dispatch
• Software development

Headquarters

HQ city

Nagoya

HQ country

Japan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Others

Revenue model

1. IT Outsourcing Services: One-stop outsourcing services from upstream consulting through system construction, operation, and application maintenance
2. Software Development and Sales: Computer software development, sales, and information processing services
3. IT Engineer Dispatch: Dispatch of system and program design engineers to client sites
4. Worker Dispatch Business: Labor dispatch services with 3 dispatched workers serving 1 client company; average 8-hour rate 29,200 yen with margin rate of 21.47%
5. Hardware and Equipment Sales: Sale of computers and peripheral equipment
6. IT Consulting: Consulting services related to computer system utilization

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels2 records

Core offering

Master System provides one-stop IT outsourcing services for Japanese SMEs, covering upstream consulting, system construction (servers, networks, web systems), system operation and maintenance, and application maintenance. The company also develops and sells computer software, provides information processing services, sells computers and peripheral equipment, offers IT consulting, dispatches IT engineers to client sites, and runs IT education programs for PC users and technical staff.

Product overview

Master System is an IT outsourcing services company offering a one-stop solution from upstream consulting to system construction, operation, and application maintenance. The company provides integrated services including system construction (custom systems, network infrastructure, web systems), system operation and maintenance, IT server/network/web construction, security systems, and IT education services. Additionally, the company operates a worker dispatch service (Permit No. 派23-301921) providing skilled engineers to client organizations. The portfolio consists of eight distinct service modules focused on IT infrastructure, web development, security, education, and technical staffing.

Differentiator

Problem solved

Functional benefit

Products and services

• System Construction Services Custom system construction services tailored to client business needs, including open-system reconstruction (legacy modernization) and network infrastructure setup. The company takes a vendor-neutral approach, selecting optimal equipment and services regardless of manufacturer to deliver the best-fit solution for each customer.
• System Operation and Maintenance Services Total system operation and maintenance support covering newly built systems as well as existing systems, addressing customer pain points around the cost and difficulty of recruiting and retaining in-house IT engineers and the inflexibility of larger system vendors.
• Worker Dispatch Services (IT Engineer Dispatch) Dispatch of qualified IT system and program design engineers to client sites under Japanese labor dispatch law, operating under permit number 派23-301921 (valid June 1, 2025 to May 31, 2026). Currently dispatching 3 workers to 1 client company, with disclosed average 8-hour daily rate of 29,200 yen and 21.47% margin rate.
• IT Education and Training Services PC literacy training (Word, Excel, PowerPoint and general computer usage) for end users, plus technical training covering server construction and network installation and configuration for engineers working on system and network setup projects.
• Computer Software Development and Sales Development, sales, and information processing services for computer software, included as one of the company's registered business activities (computer software development, sales, and information processing services).
• Computer and Peripheral Equipment Sales Sale of computers and their peripheral equipment, listed as one of the company's registered business lines (computer and peripheral equipment sales).
• IT Consulting Services Consulting services related to the use of computer systems, covering upstream advisory and recommendations on IT strategy, infrastructure decisions, and outsourcing versus in-house IT staffing.

Segments2 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Scale indicators4 records

Broad incumbents

• BIPROGY Inc. Established Japanese system integrator providing IT services including outsourcing, system development, and infrastructure. Large incumbent with overlapping IT services and managed operations comparable to Master's core offerings.
• TechnoPro, Inc. Japan's largest IT engineering staffing and dispatch firm with extensive IT engineer dispatch operations. Directly comparable to Master's engineer dispatch service line (Labor Dispatch Permit-driven revenue) at vastly greater scale, with broader contractor pool and customer base.
• Nomura Research Institute (NRI): Major Japanese consulting and IT services firm providing system integration, IT outsourcing, and managed services to financial and corporate clients. Comparable service breadth (consulting through maintenance) but at much larger scale and enterprise focus.
• Internet Initiative Japan (IIJ): Major Japanese internet and network services provider with deep managed IT services and outsourcing capabilities. Comparable on network construction and managed-services delivery to Master, but at vastly larger scale and broader product footprint.
• transcosmos inc. Japanese BPO and IT services firm offering outsourced IT and contact-center services including system construction and support. Overlaps Master's IT outsourcing and managed services focus, but operates across a much broader BPO portfolio.
• NS Solutions Corporation: Japanese system integrator providing system construction, IT services, and outsourcing with strong industrial-vertical focus. Overlaps Master on system construction and managed IT operations, though at materially larger scale and narrower industry concentration.
• TIS Inc. Major Japanese system integrator providing system integration, IT outsourcing, and consulting across industries. Much larger incumbent offering overlapping managed IT services and infrastructure work comparable to Master's portfolio, though at significantly greater scale.

Direct peers

• JFE Systems, Inc. Japan-based IT services firm providing system construction, operation, and maintenance with both corporate and regional focus. Comparable service mix (construction + ongoing managed operations) and customer profile (Japanese enterprises and mid-market).
• ASJ Inc. Japanese IT services firm specializing in web systems, network construction, and system operation. Smaller Japanese IT services company with a comparable suite of offerings (network, web, system integration) targeting similar SME/corporate buyers.
• ITFOR Inc. Mid-sized Japanese IT solutions company providing system integration, infrastructure services, and IT outsourcing to enterprises and SMEs. Closest comparable in service breadth (construction + operations + managed services) to Master System within the Japanese SME segment.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights5 records

Customer concentration

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Master System