Stone Mantel

What Stone Mantel does

Stone Mantel is a privately held, Colorado Springs-based experience strategy consulting firm founded in 2005 that helps large enterprises develop customer-focused strategy, journey mapping, and 3-year growth roadmaps. The firm self-positions as "The Experience Strategy Company" and serves a horizontal mix of Fortune-class clients across hospitality, retail, healthcare, financial services, consumer goods, entertainment, and technology — with named logos including Marriott, Disney, Nike, Target, Pfizer, Cisco, Adobe, and Truist. Revenue is generated through bespoke professional services engagements sold via direct enterprise sales.

The core product portfolio centers on research and strategy services: Journey Mapping, Co-Creation Research, Quantitative Research, and Jobs To Be Done Research are supported by two proprietary frameworks — the Mantel Method (the firm's codified experience strategy methodology) and the Time Well Spent Metric (a proprietary measurement framework). The flagship commercial offering is the Two-Week Project, a rapid engagement that combines client leadership input, facilitated workshops, and AI-powered analysis to deliver a customer-focused strategy and 3-year roadmap in two weeks. Supporting offerings include the Experience Strategy Certification program (training/certification), The Collaboratives (a practitioner community/initiative at thecollaboratives.com), Design Services, annual Trends Reports, sector-specific research (2025 Health Data), an eBook, a podcast, and a Substack newsletter.

The business model is professional services consulting on a quote-based, engagement-specific pricing model (no publicly disclosed pricing). Go-to-market is enterprise field sales, with direct engagement to executive and leadership teams. Distribution is primarily direct, with top-of-funnel demand generation supported by content marketing (blog, Substack, podcast, eBooks, HBR article) and an annual trends report. The firm is privately held with no disclosed funding, parent company, or public listing, and reports 11–50 employees. AI is integrated into the delivery model as an analysis layer but is positioned alongside — not in place of — human expertise and proprietary frameworks.

Name

Stone Mantel

Legal name

Stone Mantel

Website

https://gostonemantel.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Stone Mantel is a privately held, Colorado Springs-based experience strategy consulting firm founded in 2005 that helps large enterprises across retail, healthcare, financial services, hospitality, and consumer goods develop customer-focused strategies, journey maps, and 3-year growth roadmaps via bespoke professional services engagements and its proprietary Mantel Method and Time Well Spent frameworks.

Ownership category

akta.pro rank

Product category

Experience Strategy Consulting

NAICS

Management Consulting Services (54161)

SIC

Services-Management Consulting Services (8742)

akta.pro primary industry

Culture, Engagement & Employee Experience (EX) Consulting (BPAHAGAI)

akta.pro secondary industry

Operations & Process Improvement Consulting (BPAHACAB)

Keywords

• Experience strategy consulting
• Customer experience research
• Journey mapping services
• Brand strategy consulting
• Customer research services

Headquarters

HQ city

Colorado Springs

HQ country

United States

HQ region

North America

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D

Revenue model

1. Experience Strategy Consulting: Professional services including experience strategy development, research, and frameworks delivered through consulting engagements and structured programs like the Two-Week Project

Go-to-market motion1 record

Distribution channels1 record

Marketing channels7 records

Core offering

Stone Mantel delivers experience strategy consulting services to enterprise clients, helping them develop customer-focused strategies, 3-year roadmaps, and customer experience frameworks. The flagship offering is the Two-Week Project, a rapid engagement combining leadership facilitation with AI-powered analysis. Supporting services include Journey Mapping, Co-Creation Research, Quantitative Research, and Jobs To Be Done Research, all grounded in the proprietary Mantel Method and Time Well Spent Metric.

Product overview

Stone Mantel is an experience strategy consulting company offering a portfolio of research, methodology, and professional development services. The core offering centers on Experience Strategy consulting engagements, including Journey Mapping, Co-Creation Research, Quantitative Research, and Jobs To Be Done Research services. The flagship product is the Two-Week Project, a rapid engagement combining facilitated workshops with AI-powered analysis to deliver customer-focused strategy and 3-year roadmaps. Supporting the consulting practice are proprietary frameworks including the Mantel Method methodology and the Time Well Spent Metric measurement framework. The company also offers an Experience Strategy Certification training program and runs The Collaboratives as a collaborative research initiative. Additional offerings include Design Services, annual Trends Reports, sector-specific research (2025 Health Data), eBooks, a podcast, and blog content.

Differentiator

Problem solved

Functional benefit

Brands

• The Collaboratives: A collaborative initiative referenced at https://www.thecollaboratives.com

Products and services

• Two-Week Project A rapid strategic engagement combining leadership insights, facilitated workshops, and AI-powered analysis to deliver a customer-focused strategy and 3-year roadmap for growth. Designed for enterprise leadership teams seeking accelerated strategic clarity.
• Journey Mapping Visualization and analysis of customer interactions and touchpoints across the customer experience. A standalone consulting service used by enterprise clients to understand and improve end-to-end customer journeys.
• Co-Creation Research Collaborative research methodology involving customers and stakeholders in the innovation and design process. Delivered as a consulting engagement to enterprise clients.
• Quantitative Research Data-driven research services using statistical and numerical analysis to validate insights and measure customer behavior. Provided as a standalone consulting service for enterprise clients.
• Jobs To Be Done Research Research framework focused on understanding customer motivations and the jobs customers hire products or services to accomplish. Sold as a standalone research engagement.
• Time Well Spent Metric Proprietary measurement framework for evaluating the quality and value of customer experiences based on time investment. Sold as a standalone offering with its own product page.
• Experience Strategy Certification Professional certification program for training individuals in Stone Mantel's experience strategy methodologies. Sold as a paid training program to professionals and practitioners.
• Design Services Design services supporting experience strategy implementation. Delivered as a standalone consulting service to enterprise clients.

Quantifiable outcome

• Customer-focused strategy and 3-year roadmap delivered in just two weeks

Named customers42 records

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• The CollaborativescoreStrategic or Co-development PartnerThe Collaboratives is a community/initiative co-founded or hosted by Stone Mantel, serving as a platform for experience strategy practitioners. It appears to be an extension of their thought leadership and community-building efforts in the experience strategy space.

Scale indicators1 record

Recent moves6 records

Expansion highlights5 records

Direct peers

• frog (Capgemini Invent): frog is a design and innovation consultancy (now part of Capgemini Invent) focused on experience strategy, product, and brand work for global enterprises — closely aligned with Stone Mantel's experience strategy and design services.
• Prophet: Prophet is a brand and customer experience strategy consultancy that helps enterprises design growth, innovation, and experience strategies — directly comparable to Stone Mantel's experience strategy and customer-focused roadmap offering.
• Lippincott: Lippincott is a brand and customer experience strategy firm combining brand, culture, and experience work for global enterprises — overlapping closely with Stone Mantel's experience strategy and culture change focus.
• Siegel+Gale: Siegel+Gale is a global brand and customer experience strategy firm focused on simplicity, experience design, and brand strategy — directly comparable to Stone Mantel's experience strategy and customer-focused roadmap work.
• IDEO: IDEO is a design and innovation consultancy specializing in human-centered design, customer experience, and strategy — directly comparable to Stone Mantel's experience strategy, journey mapping, and co-creation research.

Emerging players

• Cordial Experience (The Good): The Good is an independent experience-led creative and strategy firm that helps enterprises with brand experience, customer experience, and innovation — an emerging competitor with meaningful overlap to Stone Mantel's offering.

Broad incumbents

• McKinsey & Company: McKinsey is a global management consulting incumbent that increasingly competes in customer experience, design, and growth strategy via McKinsey Design — relevant as a large-scale competitor for the same enterprise clients.
• Bain & Company: Bain is a global management consulting incumbent with established customer strategy and loyalty practices, competing for the same enterprise experience and growth strategy engagements as Stone Mantel.
• Boston Consulting Group (BCG): BCG is a global management consulting incumbent with significant customer experience, design, and growth strategy practices that compete for the same enterprise CX and transformation work.
• Deloitte Digital (Doblin): Deloitte Digital, anchored by the Doblin innovation and experience practice, is a large-scale experience and design consultancy competing for enterprise CX strategy and transformation engagements.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/gostonemantel
• LinkedInlinkedin.com/company/stone-mantel

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Stone Mantel