Bensalem Rescue Squad

What Bensalem Rescue Squad does

Bensalem Rescue Squad (also operating as Bensalem Emergency Medical Services / Bensalem EMS / BEMS) is a private, non-profit 501(c)(3) corporation founded in 1980 in Bensalem Township, Bucks County, Pennsylvania, and is the sole ambulance service provider for the township. The organization delivers 24/7 emergency medical response, running a fleet that includes eight Advanced Life Support (ALS) ambulances, one Basic Life Support (BLS) ambulance, a Mobile Stroke Unit (MSU) with on-board CT scanning and live video consultation with Jefferson Health neuroscience physicians, the county's only Highly Infectious Disease Ambulance with negative-pressure capability, and a BLS power truck added in 2022 to absorb rising call volume. In 2022 the squad responded to more than 9,000 emergency 911 calls, up from 5,300 in 2003.

The business model is a hybrid of patient/insurance billing for EMS transports, dedicated Bensalem Township tax revenue (including a 2010 millage increase to sustain staffing), tax-deductible donations and corporate contributions (notably from Parx Casino), and fee-based training programs. Training is delivered through a Pennsylvania Department of Health-accredited EMT certification course, American Heart Association-certified CPR/First Aid, ACLS, PALS, and Tactical Emergency Casualty Care (TECC) courses, with both on-site monthly classes at the training center and on-location delivery for organizations.

Beyond transport, the organization runs the Bensalem Community Response Unit (BCRU), a multi-agency collaboration with Bensalem Police, Jefferson Torresdale Hospital, the Family Service Association of Bucks County, and the Bucks County Drug & Alcohol Commission that dispatches certified recovery specialists to overdose and substance-use emergencies, and the C.O.P.E. (Community Outreach and Public Education) program serving schools, businesses, and senior centers across the township. The MSU extends specialty stroke care to roughly a dozen surrounding municipalities, and the squad holds mutual aid agreements with neighboring Bucks County EMS agencies, giving it a regional footprint for specialty services while the core 911 franchise remains hyper-local.

Name

Bensalem Rescue Squad

Legal name

Bensalem Rescue Squad

Website

https://bensalemrescue.org

Company type

Private

Founded year

1980

Operating status

Operating

Headcount range

11–50 employees

Short description

Bensalem Rescue Squad (Bensalem EMS) is a non-profit 501(c)(3) emergency medical services organization that is the sole ambulance provider for Bensalem Township, Pennsylvania, operating 24/7 ALS/BLS response, a Mobile Stroke Unit, a Highly Infectious Disease Ambulance, an overdose response unit, and accredited EMT and AHA training programs.

Ownership category

akta.pro rank

Headquarters

HQ city

Bensalem

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Others

Revenue model

1. Emergency Medical Services Billing: Bills patients and insurance providers for emergency EMS transports and services. Services are provided 24/7 to Bensalem Township residents and visitors.
2. Tax Revenue Support: Receives financial support through township tax revenue. In 2010, the township approved a tax increase to help keep the squad adequately staffed.
3. Donations and Grants: As a non-profit 501(c)(3) corporation, receives donations from individuals, organizations, and corporate partners such as Parx Casino, and various grants for equipment and training programs.
4. EMT Training Course Fees: Offers Pennsylvania Department of Health accredited EMT certification course with registration and tuition fees. Students pay to attend the over 150-hour training program.
5. Healthcare Provider Training: Offers American Heart Association certified courses including CPR/First Aid, ACLS, and PALS for healthcare professionals and community members for a fee.
6. Tactical Emergency Casualty Care Training: Provides TECC courses for non-law enforcement first responders including EMS, fire personnel, industry and education sectors.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels5 records

Core offering

Bensalem Rescue Squad provides 24/7 emergency medical response for Bensalem Township and surrounding Bucks County communities using ALS and BLS ambulances, a specialty Mobile Stroke Unit, and a Highly Infectious Disease Ambulance. The organization also operates an accredited training center offering EMT, ACLS, PALS, CPR/First Aid, and TECC certification courses to individuals, healthcare providers, and first responders. Community outreach and public education are delivered through the C.O.P.E. initiative.

Product overview

Bensalem Rescue Squad operates as a private, non-profit emergency medical services organization providing 24/7 emergency response to Bensalem Township. The core service offering includes 8 Advanced Life Support (ALS) ambulances, 1 Basic Life Support (BLS) ambulance, and a specialized Mobile Stroke Unit (MSU) for stroke care. Beyond emergency services, the organization offers a suite of training programs including EMT certification, CPR/First Aid, ACLS, PALS, and TECC courses through its accredited training center. The Bensalem Community Response Unit (BCRU) addresses substance abuse emergencies through a multi-agency collaboration. The organization also operates Project C.O.P.E. for community outreach and public education, and provides an online bill payment portal for patient convenience.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency Medical Services (EMS) 24/7 emergency medical response for Bensalem Township residents and visitors using 8 Advanced Life Support ambulances, 1 Basic Life Support ambulance, and certified paramedics and EMTs responding to approximately 9,000 calls annually.
• Mobile Stroke Unit (MSU) Specialty ambulance equipped with on-board CT scanning technology and video consultation with neuroscience physicians that enables on-scene stroke diagnosis and tPA administration for patients meeting guidelines, serving Bensalem Township and surrounding municipalities.
• Bensalem Community Response Unit (BCRU) Specialized 911-activated response unit for overdoses and substance-related emergencies, staffed with EMS, police, and certified recovery specialists to provide immediate intervention and recovery support referrals.
• EMT Training Course Pennsylvania Department of Health Bureau of EMS accredited Emergency Medical Technician certification course comprising over 150 hours of instruction, preparing students to sit for the Pennsylvania EMT certification exam. Offered to individuals pursuing EMT certification.
• Advanced Cardiac Life Support (ACLS) American Heart Association ACLS certification course for healthcare professionals who manage cardiopulmonary arrest or cardiovascular emergencies, delivered as an instructor-led, hands-on session with full and update course options.
• Pediatric Advanced Life Support (PALS) American Heart Association / American Academy of Pediatrics PALS course for healthcare professionals directing or participating in pediatric cardiopulmonary and cardiovascular emergencies.
• Tactical Emergency Casualty Care (TECC) Tactical Emergency Casualty Care course for non-law enforcement first responders, EMS, fire personnel, industry, and education sectors, preparing participants to respond to and care for patients within civilian tactical environments including active shooter and hostile response situations.
• CPR & First Aid Training American Heart Association Heart Saver/AED CPR and First Aid classes for community and industry members, plus BLS CPR classes for healthcare providers. Courses held monthly with on-site options available for organizations.
• Community Outreach and Public Education (C.O.P.E.) Community outreach and public education program promoting awareness of the EMS system through education and training, health education information, and state-of-the-art training delivered to schools, businesses, and senior centers across Bensalem Township.

Quantifiable outcome

• Responded to over 9,000 emergency 911 calls in 2022
• +2 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eight partnerships are on record, tiered core and supportive.

• Jefferson Health and Vicki and Jack Farber Institute for NeurosciencecoreStrategic or Co-development Partner · 1 January 2019Mobile Stroke Unit partnership providing groundbreaking stroke care. The MSU team includes an EMT, paramedic, registered nurse, and CT tech with video consultation with neuroscience physicians. The unit serves Bensalem and surrounding municipalities and can administer tPA on-scene for stroke patients meeting guidelines.
• Bensalem Police DepartmentcoreStrategic or Co-development PartnerCollaboration for Bensalem Community Response Unit (BCRU) responding to overdoses and substance-related emergencies. Also collaborated on establishing AED police units. Joint response to substance abuse emergencies with EMS and certified recovery specialists.
• Bucks County Drug & Alcohol Commission, Inc.coreStrategic or Co-development PartnerCollaboration for Bensalem Community Response Unit (BCRU) providing services to those looking to recover from addiction or seeking support throughout their recovery process. Recovery specialists are part of the BCRU team responding to emergencies.
• Family Service Association of Bucks CountycoreStrategic or Co-development PartnerPartner in Bensalem Community Response Unit (BCRU) collaboration for overdose and substance-related emergency response. Part of the multi-agency team providing recovery support and rehabilitation placement assistance.
• Jefferson Torresdale HospitalcoreStrategic or Co-development PartnerPartnership for Bensalem Community Response Unit (BCRU) and 12-lead EKG transmission. Worked together for seamless patient care during hospital's emergency department transition. Grant received for 12-lead EKG transmission capability.
• Parx Casino (Philadelphia Park and Casino)supportiveOthersMajor donor to Bensalem EMS, providing generous donations to help maintain level of service. Donations have supported CPR and defibrillation training programs. Call volume increased 9% in 2008 due to casino opening.
• Bensalem Fire DepartmentcoreStrategic or Co-development PartnerOngoing collaboration for emergency response coordination, joint training, and community safety initiatives. Worked together to establish two first responder engine companies.
• Bucks County EMS AgenciessupportiveChannel Partner/ Reseller/ DistributorMutual aid agreements with neighboring squads in Bucks County for extended emergency coverage and support during major incidents.

Scale indicators6 records

Recent moves9 records

Expansion highlights5 records

Direct peers

• Priority Ambulance: Priority Ambulance is a private EMS company providing 911, interfacility transport, and specialty services across multiple states. Comparable as a mid-sized direct peer competing for municipal EMS contracts and offering training and community outreach programs similar to Bensalem's portfolio.
• Pro EMS Solutions: Pro EMS provides 911 and community paramedicine services in Cambridge, Massachusetts, operating as a private non-profit EMS organization. Comparable as a direct peer in the non-profit municipal 911 EMS space with training and specialty service programs.
• Cetronia Ambulance Corps: Cetronia is a non-profit 911 EMS provider serving Lehigh County, Pennsylvania, with a similar operating model (ALS/BLS 911 response, community outreach, training center). Directly comparable as a Pennsylvania non-profit EMS peer with comparable scale and service mix.
• Bucks County Rescue Squad: Bensalem Rescue Squad originated as a substation of Bucks County Rescue Squad in 1980 and maintains a mutual aid agreement with them today. As a fellow non-profit 911 EMS provider in Bucks County, they share the same operating model, payer mix, and training programs, making them the closest direct peer.
• Medic Ambulance Service: Medic Ambulance is a private non-profit 911 EMS provider serving Northern California with ALS, BLS, and specialty services. Directly comparable as a similarly sized non-profit municipal EMS peer offering training, community outreach, and specialty transport.

Broad incumbents

• American Medical Response (AMR): AMR is the largest private ambulance provider in the United States, operating across 40+ states. While Bensalem operates as a non-profit municipal provider, AMR represents the dominant private-sector alternative that municipalities often choose during competitive bidding processes.
• Falck USA: Falck is a global ambulance and healthcare services provider with significant U.S. operations acquired through Care Ambulance. Comparable as a large incumbent competitor in the 911 EMS contract bidding market.
• Acadian Ambulance Service: Acadian is one of the largest private EMS providers in the U.S., operating ambulance, air ambulance, and training services across multiple states. Comparable as a broad incumbent providing 911 EMS, specialty transport, and training programs across diverse geographies.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/bensalemems
• LinkedInlinkedin.com/company/bensalem-rescue-squad

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Bensalem Rescue Squad