The Plumbing & Drain Company
The Plumbing & Drain Company is a privately held, owner-operated plumbing services firm in Tacoma, Washington, dispatching 15+ service trucks across the Puget Sound region for residential, commercial, and property management customers, with property management accounting for over 50% of its customer base.
- Company typePrivate
- Founded2011
- HeadquartersTacoma, United States
- Headcount11–50
- GTM typeB2B and B2C
- OfferingServices
What The Plumbing & Drain Company does
The Plumbing & Drain Company is a privately held, owner-operated plumbing services business based in Tacoma, Washington, serving the broader Puget Sound region (South King/Pierce County, including Seattle, Bellevue, Renton, Kent, and surrounding areas). The company dispatches more than 15 service trucks from a single operational base, providing 24-hour emergency response across three customer segments: residential homeowners, commercial businesses, and property management companies — the latter representing over 50% of the customer base. Core service lines include residential and commercial plumbing (repairs, installations, maintenance), drain and sewer clog removal, in-house electronic leak detection, and preventative maintenance for property managers.
The underlying technology stack is conventional plumbing trade equipment: spring-loaded cable machines (snaking/auguring/rooting), hydro jetting systems for high-pressure interior pipe cleaning, and electronic leak detection instruments used by technicians in-house rather than subcontracted. There is no proprietary software platform or AI/ML layer. The commercial proposition is built on owner expertise (50+ combined years of trade experience among ownership), transparent published commercial pricing, documented communication protocols for property management clients, a 15-minute response SLA on work orders, and explicit avoidance of high-pressure sales tactics.
The business model is a professional services / pay-as-you-go revenue model across five streams: Residential Plumbing, Commercial Plumbing, Property Management (the strategic anchor), Drain and Sewer Services, and Leak Detection. Pricing is partially publicly disclosed (sewer inspections ~$200, published commercial pricing PDF), with premium pricing for weekends, holidays, and after-hours work. Customer acquisition runs through the company website (with online scheduling), phone (866-440-1234), organic social (Facebook, Twitter, LinkedIn), and referral. The company holds a Washington State contractor license (PLUMBPD764KU), is operationally active with open hiring, and reports no outside institutional ownership, funding events, or M&A history.
The Plumbing & Drain Company firmographics
Firmographics- Name
- The Plumbing & Drain Company
- Legal name
- The Plumbing & Drain Company
- Website
- https://theplumbinganddrainco.com
- Company type
- Private
- Founded year
- 2011
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- The Plumbing & Drain Company is a privately held, owner-operated plumbing services firm in Tacoma, Washington, dispatching 15+ service trucks across the Puget Sound region for residential, commercial, and property management customers, with property management accounting for over 50% of its customer base.
- Ownership category
- akta.pro rank
The Plumbing & Drain Company industry classification
Industry- Product category
- Plumbing Services
- NAICS
- Plumbing, Heating, and Air-Conditioning Contractors (23822)
- SIC
- Services-Miscellaneous Repair Services (7600)
- akta.pro primary industry
- Plumbing & Pipefitting Contracting (IMAFALAC)
- akta.pro secondary industries
- Pipe Installation, Repair & Repiping (HSAOAAAB), Drain Cleaning (Residential) (HSAOABAA), Emergency Drain Clog Removal & Hydro-Jetting (HSAOAMAB)
Keywords
Where The Plumbing & Drain Company is headquartered
LocationHeadquarters
- HQ city
- Tacoma
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
The Plumbing & Drain Company business model
Business model- GTM type
- B2B and B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure
Revenue model
- Residential Plumbing Services: Service fees for residential plumbing repairs, installations, pipe cleaning, routine maintenance, and 24-hour emergency services for homeowners.
- Commercial Plumbing Services: Services for commercial businesses including preventative maintenance, sewer and drain services, water heater repair and installation, leak detection, backflow prevention testing and repairs, and 24-hour service. Published commercial pricing sheet available.
- Property Management Services: Ongoing plumbing services for property management companies, representing over 50% of customer base. Includes quick response times, documented service requests, and communication protocols.
- Drain and Sewer Services: Cabling/auguring, hydro jetting, and sewer video inspection services. Sewer inspection cost typically around $200.
- Leak Detection Services: Detection and repair of hidden water leaks in walls, landscaping, basements, irrigation systems, and under concrete.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Pay-as-you-go | Published Commercial Pricing |
| Unit Pricing | Pay-as-you-go | Sewer Inspection Service |
| Other | Pay-as-you-go | Emergency/After-Hours Service |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels5 records
The Plumbing & Drain Company product offering
Product offeringCore offering
The Plumbing & Drain Company delivers residential, commercial, and property management plumbing services in the Puget Sound region of Washington State. Core services include plumbing repairs, installations and maintenance, drain and sewer clog removal via cabling and hydro jetting, sewer video inspection, and in-house electronic leak detection, all available 24/7 for emergencies. The company dispatches more than 15 service trucks to customer sites, with work coordinated by phone (866-440-1234) and an online scheduling form.
Product overview
The Plumbing & Drain Company offers a unified suite of plumbing and drain services for residential, commercial, and property management clients in the Puget Sound area. The core service portfolio consists of five main offerings: Residential Plumbing and Commercial Plumbing (handling repairs, installations, and maintenance), Property Management (specialized account management for property managers), Drain and Sewer Clog Removal (using cabling and hydro jetting), and Leak Detection (electronic detection for hidden leaks). All services operate 24/7 with over 15 service trucks.
Differentiator
Problem solved
Functional benefit
Products and services
- Residential Plumbing
Quantifiable outcome
- Sewer inspection cost of typically around $200
- +1 more outcomes
Companies that use The Plumbing & Drain Company
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
The Plumbing & Drain Company technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
The Plumbing & Drain Company partnerships and signals
Strategic signalScale indicators3 records
Recent moves5 records
Expansion highlights5 records
The Plumbing & Drain Company competitors and assessment
Company assessmentRegional players
- Apollo Plumbing: Local Pacific Northwest plumbing services company offering residential and commercial plumbing, drain cleaning, and water heater services. Comparable in service offerings and regional focus, competing for the same Puget Sound customer base.
- Beacon Plumbing: Long-established plumbing and drain service company based in the Pacific Northwest. Directly comparable as a regional plumbing services operator serving residential and commercial customers in the greater Seattle/Tacoma market, competing head-to-head with The Plumbing & Drain Company.
- Smedley & Associates Plumbing: Pacific Northwest plumbing services company serving residential and commercial customers. Comparable through regional service area overlap and similar service portfolio including drain cleaning and general plumbing repairs.
Broad incumbents
- Roto-Rooter: National plumbing and drain cleaning franchise with strong presence in the Pacific Northwest. Comparable through overlapping drain cleaning, sewer, and plumbing service offerings; serves as the dominant large national chain against which The Plumbing & Drain Company explicitly positions itself.
- Rescue Rooter: National plumbing, drain, and sewer service brand (part of the Roto-Rooter parent) offering emergency and scheduled service. Comparable in core drain cleaning and emergency plumbing services, with national scale advantages in marketing and call center operations.
- Benjamin Franklin Plumbing: National plumbing franchise with on-time service guarantees and broad residential/commercial service offerings. Comparable in core plumbing service categories, with national brand recognition and marketing resources the local competitor must match.
- Mr. Rooter Plumbing: National plumbing franchise offering residential and commercial plumbing, drain cleaning, and emergency services. Comparable through overlapping service categories, with franchise model providing marketing and operational scale that the local operator lacks.
Direct peers
- Bob Oates Plumbing, Sewer & Rooter: Seattle-based plumbing, sewer, and rooter service company with similar residential and commercial service offerings including drain cleaning, sewer video inspection, and leak detection. Directly comparable in geographic market and core service mix.
- Thriftway Plumbing: Local plumbing services company serving the greater Seattle/Puget Sound area with residential and commercial plumbing, drain cleaning, and water heater services. Directly comparable in service portfolio, regional focus, and target customer base.
- Ally Plumbing: Seattle-area residential and commercial plumbing company offering drain cleaning, water heater service, and emergency plumbing. Directly comparable in service mix, regional geography, and target customer segments.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
The Plumbing & Drain Company social profiles
Digital presenceThe Plumbing & Drain Company financial estimates
Financial estimateRevenue estimate
Valuation estimate
The Plumbing & Drain Company leadership team
Management profileNumber of profiles
The Plumbing & Drain Company funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
The Plumbing & Drain Company M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about The Plumbing & Drain Company
What does The Plumbing & Drain Company do?
The Plumbing & Drain Company delivers residential, commercial, and property management plumbing services in the Puget Sound region of Washington State. Core services include plumbing repairs, installations and maintenance, drain and sewer clog removal via cabling and hydro jetting, sewer video inspection, and in-house electronic leak detection, all available 24/7 for emergencies. The company dispatches more than 15 service trucks to customer sites, with work coordinated by phone (866-440-1234) and an online scheduling form.
Is The Plumbing & Drain Company a public or private company?
The Plumbing & Drain Company is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was The Plumbing & Drain Company founded?
The Plumbing & Drain Company was founded in 2011. It employs 11 to 50 people.
Where is The Plumbing & Drain Company based?
The Plumbing & Drain Company is headquartered in Tacoma, United States, in the North America region.
How does The Plumbing & Drain Company make money?
Five revenue lines are on record. Residential Plumbing Services are the primary driver. The others are commercial Plumbing Services, property Management Services, drain and Sewer Services and leak Detection Services.
Who are The Plumbing & Drain Company's main competitors?
Regional players on record are Apollo Plumbing, Beacon Plumbing and Smedley & Associates Plumbing. Broad incumbents are Roto-Rooter, Rescue Rooter, Benjamin Franklin Plumbing and Mr. Rooter Plumbing. Direct peers are Bob Oates Plumbing, Sewer & Rooter, Thriftway Plumbing and Ally Plumbing.
Does The Plumbing & Drain Company have an API?
No public API is recorded for The Plumbing & Drain Company.
What industry is The Plumbing & Drain Company in?
The Plumbing & Drain Company's product category is Plumbing Services. Its primary akta.pro industry code is IMAFALAC, Plumbing & Pipefitting Contracting, with a secondary code of HSAOAAAB, Pipe Installation, Repair & Repiping. Its NAICS code is 23822 and its SIC code is 7600.