WoodGreen

What WoodGreen does

WoodGreen Community Services is a Toronto-based nonprofit social services agency founded in 1937, serving more than 40,000 residents annually through 75+ integrated programs delivered across 40+ physical locations. Its service portfolio spans affordable and supportive housing (1,846 units at 39 properties), licensed childcare, employment counselling, financial empowerment, mental health and community care, newcomer settlement, youth services, and the award-winning Homeward Bound program for single mothers. Programs are provided free or subsidized to low-income and vulnerable populations, with the Toronto Seniors Helpline (29,437 calls) and walk-in counselling serving as primary access channels alongside in-person delivery.

The organization's revenue is funded through four primary streams: government grants under Ontario Health MSAA agreements and federal/provincial/municipal programs; foundation and donor contributions channeled through The WoodGreen Foundation (including a $4M Sprott Foundation gift, $2M Raymond Chang Foundation gift, $1M TD Ready Challenge grant, and a $25M UNMET Campaign target); professional property management services for over 2,000 units across 40+ buildings; and a developing Social Enterprise portfolio managed by the CFO and a dedicated VP. Distribution is community-led, combining direct walk-in, helpline, virtual, and online channels. The technology stack is described as a community services platform with client management, property management, and data analytics capabilities — no proprietary AI/ML or patented technology is disclosed.

WoodGreen is governed by an independent Board of Directors, operates as a United Way Anchor Agency, and has no parent company. Recent strategic moves include two agency integrations (Community Care East York 2023, Turning Point Youth Services 2024), the launch of the Institute for Social Housing and Health Care Excellence, and senior leadership additions including a Chief Digital Transformation Officer and a VP of Policy (former Senior Policy Advisor to the Prime Minister of Canada). Charitable registration: 891038507 RR0001.

Name

WoodGreen

Legal name

WoodGreen Community Services

Website

https://woodgreen.org

Company type

Private

Founded year

1937

Operating status

Operating

Headcount range

501–1,000 employees

Short description

WoodGreen Community Services is a Toronto-based nonprofit social services agency serving 40,000+ residents annually through 75+ integrated programs spanning affordable housing, employment, childcare, financial counselling, health, and newcomer settlement across 40+ locations.

Ownership category

akta.pro rank

Product category

Community Social Services

NAICS

Other Individual and Family Services (624190), Community Housing Services (62422), Temporary Shelters (624221), Other Residential Care Facilities (6239)

SIC

Services-Social Services (8300), Services-To Dwellings & Other Buildings (7340), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Affordable Housing & Community Development (Housing, Community Land Trusts) (BPAGALAC), Youth Housing, Foster Care & Wraparound Support (Education-Linked) Nonprofits (BPAGADAO), Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Small Residential Care Homes (RCFE/Board & Care) (HLADABAF)

Keywords

• Community social services
• Affordable housing services
• Employment support programs
• Financial counselling services
• Child care programs

Headquarters

HQ city

Toronto

HQ country

Canada

HQ region

North America

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D

Revenue model

1. Government Funding: Funding from federal, provincial, and municipal government sources including Ontario Health MSAA agreements for health services, and government grants for housing, employment, and settlement programs
2. Foundation and Donor Contributions: Charitable donations from individuals, foundations, and corporations through The WoodGreen Foundation. Includes one-time donations, monthly giving, legacy gifts, and major donations such as the $4M Sprott Foundation and $2M Raymond Chang Foundation gifts.
3. Property Management Services: Professional property management services for affordable, supportive, and mixed-income housing delivered to third parties, creating revenue through service fees
4. Social Enterprise: Revenue-generating initiatives including the Social Enterprise portfolio focused on sustainable revenue beyond traditional government funding sources

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

WoodGreen Community Services is a nonprofit charitable organization that delivers integrated community services to low-income and vulnerable Toronto residents. It operates affordable housing across 39 properties (1,846 units), licensed child care, employment counselling, financial empowerment, mental health and wellness programs, newcomer settlement services, and seniors and youth supports through 40+ locations. Services are largely free or subsidized, with funding sourced from government, charitable donations, and a social enterprise arm that includes third-party property management.

Product overview

WoodGreen Community Services is a social services organization offering an integrated platform of community services across Toronto. The organization operates as a unified suite of interconnected programs including Child Care, Disability Services, Employment Services, Financial Empowerment, Health & Wellness, Homeward Bound (an education and employment program for single mothers), Housing Services, Newcomer Services, Property Management, Seniors Services, and Youth Services. These programs work together to provide holistic support to Toronto residents, with services ranging from affordable housing and childcare to employment support and mental health services. WoodGreen serves over 40,000 individuals annually through more than 75 programs delivered at 40+ locations across the city.

Differentiator

Problem solved

Functional benefit

Brands

• Homeward Bound: Award-winning four-year education and employment program supporting homeless or inadequately housed single mothers to earn college diplomas, start careers and achieve financial stability.

Products and services

• Child Care

Quantifiable outcome

• 40,000+ residents served annually
• +4 more outcomes

Named customers7 records

Segments7 records

Ideal customer profiles7 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered minor and core.

• Building Industry and Land Development Association (BILD)minorStrategic or Co-development Partner · 9 July 2025Commissioned Arcadis to develop whitepaper proposing Affordable Housing Revolving Fund to address predevelopment capital barriers for affordable housing developers.
• Turning Point Youth ServicescoreStrategic or Co-development PartnerWoodGreen joined forces with Turning Point Youth Services to offer joint programming under the WoodGreen banner, ensuring Toronto's youth needs are met. WoodGreen acquired Turning Point as part of integration.
• United Way of Greater TorontocoreStrategic or Co-development PartnerWoodGreen is a United Way Anchor Agency, part of a strong network of local agencies developing innovative solutions to critical social needs.
• Michael Garron HospitalcoreStrategic or Co-development PartnerHealth partnership with Michael Garron Hospital providing integrated care, crisis intervention, and healthcare access for community members. Dorothy Quon serves jointly at WoodGreen and the hospital.
• Fife HouseminorStrategic or Co-development PartnerPartnership to operate Wellesley Central Residences providing supportive housing for people living with HIV/AIDS and seniors.
• Ontario HealthcoreStrategic or Co-development PartnerMulti-Sector Service Accountability Agreement (MSAA) governing health service provision funding and performance expectations as a Health Service Provider.
• Pro Bono Students CanadaminorStrategic or Co-development PartnerPartnership providing free legal information for newcomers on immigration pathways and processes.
• George Brown CollegeminorImplementation/ SI/ Consulting PartnerEducational partnerships including Early Childhood Education Diploma Program for Newcomers and CNC/Precision Machining Skills Training Program.
• City of TorontocoreStrategic or Co-development PartnerHousing Access Centre maintaining coordinated waitlists for affordable, supported, and co-op housing. Child care operated on behalf of the City of Toronto.

Scale indicators16 records

Recent moves13 records

Expansion highlights14 records

Direct peers

• COSTI Immigrant Services: Toronto-based nonprofit providing settlement, employment, language training, and newcomer support services. Directly comparable as a GTA newcomer-services specialist competing for the same government settlement contracts and serving overlapping immigrant populations.
• Fred Victor: Toronto-based nonprofit delivering integrated social services including affordable housing, employment support, mental health, and services for people experiencing homelessness. Directly comparable as a Toronto multi-service agency with overlapping housing and employment programs serving similar vulnerable populations.
• Native Child and Family Services of Toronto: Toronto-based nonprofit providing child and family services, youth programming, and community wellness for Indigenous families. Comparable as a GTA multi-service agency competing for overlapping government and donor funding for youth and family programs.
• Toronto Neighbourhood Centres: Network of neighbourhood community centres in Toronto delivering integrated community programs. Comparable as a multi-service community delivery platform; WoodGreen's CEO Anne Babcock serves on its board, underscoring the peer relationship.
• Eva's Initiatives: Toronto-based nonprofit providing housing, employment training, and mental health services for youth aged 16-24. Directly comparable as a GTA youth services specialist in the same segment WoodGreen serves through its recently integrated Turning Point Youth Services portfolio.
• Community Care East York: Toronto-area community support services agency integrated with WoodGreen in 2023. Comparable as a directly merged peer operating community support, seniors services, and mental health programs in adjacent Toronto neighborhoods.

Broad incumbents

• United Way Greater Toronto: WoodGreen is a United Way Anchor Agency. United Way Greater Toronto funds and convenes a network of social service agencies in the same region and overlapping service categories (housing, settlement, youth). Comparable as the umbrella funding body and convener of social services in the GTA.
• YMCA Greater Toronto: Large established nonprofit operating community services including childcare, employment, newcomer settlement, and housing-adjacent programs across the GTA. Comparable as a much larger incumbent in the same integrated community services space with overlapping program lines.
• Habitat for Humanity Greater Toronto: Nonprofit affordable housing developer and service provider in the GTA focused on home ownership pathways for low-income families. Comparable in the affordable-housing sector but with a home-ownership rather than rental/supportive model.

Regional players

• Peel Housing Corporation: Ontario's third-largest municipal affordable housing corporation, previously led by WoodGreen's current VP of Housing. Comparable as an affordable housing operator with portfolio management scale, but operating in Peel Region rather than Toronto.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks5 records

Key highlights8 records

Customer concentration

• Facebookfacebook.com/WoodGreenDotOrg
• LinkedInlinkedin.com/company/woodgreen-community-services
• Xx.com/WoodGreenDotOrg

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles14 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about WoodGreen