South Ribble Borough Council
South Ribble Borough Council is a statutory local government authority in Lancashire, England, serving borough residents with council tax, waste collection, planning, housing, benefits, electoral, environmental health, and leisure services, funded through council tax, business rates, and government grants.
- Company typePublic
- Founded1974
- HeadquartersLeyland, United Kingdom
- Headcount101–250
- GTM typeB2C
- OfferingServices
What South Ribble Borough Council does
South Ribble Borough Council is a statutory local government authority serving the borough of South Ribble in Lancashire, England, headquartered at the Civic Centre in Leyland. Founded in 1974 and employing 101–250 staff, the council delivers a full suite of mandatory and discretionary public services to borough residents and local businesses, including council tax administration, waste collection and recycling, planning and building control, housing and homelessness support, benefits administration, electoral services, environmental health, licensing, and leisure and parks operations.
The council operates a multi-channel service delivery model anchored by the MyCouncil online citizen portal (powered by JADU CMS), supplemented by a Civic Centre face-to-face service, a telephone contact centre (01772 625625), web chat, and social media channels. Back-office systems include Civica for Revenues and Benefits, NEC Software Solutions for electoral management, Go Cardless for payment processing, Gov Notify for alerts, and ArcGIS for location-based issue reporting. The council shares services with Chorley Council across electoral services, revenues and benefits, housing options, and joint online portals under a structural cost-sharing arrangement.
Unlike commercial entities, the council is funded through council tax, business rates, and central government grants rather than market revenue. Its current strategic priorities centre on the multi-million-pound Leyland Town Deal regeneration, the recently completed £20.5 million Jubilee Gardens extra care facility (75 apartments for over-55s), a four-site leisure centre decarbonisation programme, a new Housing Strategy 2026–2031 (£1m of council-committed housebuilding investment), and a new Cultural Events Fund offering grants up to £5,000 per event for 2026/27.
South Ribble Borough Council firmographics
Firmographics- Name
- South Ribble Borough Council
- Legal name
- South Ribble Borough Council
- Website
- https://southribble.gov.uk
- Company type
- Public
- Founded year
- 1974
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- South Ribble Borough Council is a statutory local government authority in Lancashire, England, serving borough residents with council tax, waste collection, planning, housing, benefits, electoral, environmental health, and leisure services, funded through council tax, business rates, and government grants.
- Ownership category
- akta.pro rank
South Ribble Borough Council industry classification
Industry- Product category
- Local Government Services
- NAICS
- Administration of Housing Programs, Urban Planning, and Community Development (925)
- SIC
- Services-Social Services (8300), Sanitary Services (4950), Real Estate Operators (No Developers) & Lessors (6510)
- akta.pro primary industry
- Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)
- akta.pro secondary industry
- Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities) (BPAIACAF)
Keywords
Where South Ribble Borough Council is headquartered
LocationHeadquarters
- HQ city
- Leyland
- HQ country
- United Kingdom
- HQ region
- Europe
Offices1 record
Markets served
South Ribble Borough Council business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Empty property Council Tax discounts (0-6 months: 100%, 3-6 months: 50%) |
| Other | Pay-as-you-go | Cultural Events Fund grants up to £5,000 per event |
Distribution channels7 records
Marketing channels10 records
South Ribble Borough Council product offering
Product offeringCore offering
South Ribble Borough Council is a statutory local government authority providing public services to residents and businesses within the South Ribble borough of Lancashire, England. Core service delivery covers council tax administration, domestic and commercial waste/recycling collection, planning and building control, housing and homelessness support, benefits administration, electoral registration, environmental health, licensing, leisure centres, and parks management. Services are delivered through a 24/7 online citizen portal (MyCouncil), the Civic Centre in Leyland, telephone contact, web chat, and self-service kiosks across leisure facilities.
Product overview
South Ribble Borough Council provides a comprehensive range of local government services to residents and businesses across the borough. The council operates primarily through its MyCouncil online portal for citizen access, supplemented by physical services at its Civic Centre. Core service modules include Council Tax, Planning and Building Control, Housing and Homelessness, Benefits and Support, Recycling and Waste, Elections, Environmental Health, Streets and Cleanliness, and Leisure and Parks. The council manages several notable facilities including Worden Park (60+ hectares with historic gardens and Worden Hall event venue), Hurst Grange Park, Farington Park, and Longton Brickcroft Nature Reserve. Major development projects include the multi-million pound Leyland Town Deal and the completed £20.5 million Jubilee Gardens extra care facility. The council also runs cultural initiatives such as the annual Longton Live music festival and the Cultural Events Fund grant program.
Differentiator
Problem solved
Functional benefit
Brands
- South Ribble Leisure Centres: A network of leisure centres across South Ribble that have undergone multimillion-pound improvements including decarbonisation work and modernisation.
- Jubilee Gardens
Products and services
- MyCouncil Online Portal
Quantifiable outcome
- Jubilee Gardens delivered 75 extra care apartments for residents over 55 with £20.5m investment
- +2 more outcomes
Companies that use South Ribble Borough Council
Customer profileSegments5 records
Ideal customer profiles4 records
South Ribble Borough Council technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration14 records
Feature3 records
South Ribble Borough Council partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- RP Tyson Construction LtdcoreMain contractor for Leyland Town Deal Quin Street development delivering 22 new homes. Took possession of site January 2025 with delivery expected Spring 2026. Committed to social value including apprenticeships, work placements and careers events.
- Caddick ConstructioncoreContractor for Jubilee Gardens extra care facility (£20.5m, 75 apartments). Delivered £6.6m social value investment including apprenticeships, local supply chain spend of £4m with local subcontractors, £250k with local businesses, volunteering hours with charities, and £5,000 community project donations.
- Eric Wright ConstructionminorCommitted to local spend, apprenticeships, placements and volunteering opportunities as part of Leyland Town Deal regeneration.
- The Creative NetworkcoreLong-term partnership (15 years) for Longton Live annual music festival. Organises festival across 17 venues with 130+ performances to support local musicians, businesses, and create community memories.
- Chorley CouncilcoreShared services arrangement for various council functions including electoral services, housing options, revenues and benefits, and other administrative services. Combined online forms and job vacancy portals.
- Lancashire County CouncilcoreJoint services including NoWcard concessionary bus pass scheme, grass cutting on highway verges, pothole reporting, and electoral registration services. Working together on Central Lancashire Local Plan.
- NoWcard PartnershipminorPartnership between South Ribble, Lancashire County Council, Cumbria County Council, Blackburn with Darwen and Blackpool Borough Councils for concessionary bus travel passes.
- St Catherine's HospiceminorPartnership supporting the South Ribble Bereavement Cafe providing informal support for those affected by bereavement.
Scale indicators11 records
Recent moves8 records
Expansion highlights6 records
South Ribble Borough Council competitors and assessment
Company assessmentDirect peers
- Blackpool Council: Lancashire unitary authority and NoWcard partner of South Ribble. Delivers a similar portfolio of statutory and discretionary services including waste, leisure, housing, and major regeneration programmes.
- Chorley Council: Neighbouring Lancashire borough council that shares back-office services with South Ribble, including electoral services, revenues and benefits, housing options, and a joint MyCouncil portal. Operates at a similar scale and serves an adjacent population, making it the closest operational comparator.
- Ribble Valley Borough Council: Neighbouring Lancashire district council providing the same statutory services. Operates a comparable council tax / business rates funding model with a focus on rural and market-town regeneration.
- Preston City Council: Adjacent Lancashire council of similar size that delivers the same broad portfolio of district-level services (waste, planning, housing, council tax). Operates in the same Central Lancashire sub-region with shared strategic planning activity.
- Fylde Borough Council: Lancashire district council delivering comparable statutory services including waste collection, leisure centres, planning, and council tax administration. Similar rural/semi-urban borough profile in the same county.
- Wyre Council: Lancashire district council delivering the same standard portfolio of district services including waste collection, planning, housing, and leisure. Comparable borough size and demographic profile.
- Blackburn with Darwen Borough Council: Lancashire unitary authority also part of the NoWcard concessionary travel partnership with South Ribble. Comparable in delivering integrated council, housing, and regeneration services, though with a larger and more urban population.
- West Lancashire Borough Council: Another Lancashire district council providing the standard menu of local authority services including waste collection, leisure, planning and housing. Similar population scale and operating model, making it a clean benchmark for cost and service efficiency.
Regional players
- Cumbria County Council: County-level partner in the cross-county NoWcard concessionary travel scheme alongside South Ribble. Comparable in operating council-wide digital and service delivery infrastructure, but at a larger geographic scale.
Broad incumbents
- Lancashire County Council: Upper-tier authority covering South Ribble and delivering county-level services such as highways, concessionary travel (NoWcard), and the Central Lancashire Local Plan. Comparable as the statutory partner with overlapping service responsibilities.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
South Ribble Borough Council social profiles
Digital presenceSouth Ribble Borough Council compliance and trust
Trust signalCompliance2 records
South Ribble Borough Council financial estimates
Financial estimateRevenue estimate
Valuation estimate
South Ribble Borough Council leadership team
Management profileNumber of profiles
South Ribble Borough Council funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
South Ribble Borough Council M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about South Ribble Borough Council
What does South Ribble Borough Council do?
South Ribble Borough Council is a statutory local government authority providing public services to residents and businesses within the South Ribble borough of Lancashire, England. Core service delivery covers council tax administration, domestic and commercial waste/recycling collection, planning and building control, housing and homelessness support, benefits administration, electoral registration, environmental health, licensing, leisure centres, and parks management. Services are delivered through a 24/7 online citizen portal (MyCouncil), the Civic Centre in Leyland, telephone contact, web chat, and self-service kiosks across leisure facilities.
Is South Ribble Borough Council a public or private company?
South Ribble Borough Council is a public company. It is classified as state government owned and is currently operating.
When was South Ribble Borough Council founded?
South Ribble Borough Council was founded in 1974. It employs 101 to 250 people.
Where is South Ribble Borough Council based?
South Ribble Borough Council is headquartered in Leyland, United Kingdom, in the Europe region.
Who are South Ribble Borough Council's main competitors?
Direct peers on record are Blackpool Council, Chorley Council, Ribble Valley Borough Council, Preston City Council, Fylde Borough Council, Wyre Council, Blackburn with Darwen Borough Council and West Lancashire Borough Council. Cumbria County Council is listed as a regional player. Lancashire County Council is listed as a broad incumbent.
Does South Ribble Borough Council have an API?
No public API is recorded for South Ribble Borough Council.
What industry is South Ribble Borough Council in?
South Ribble Borough Council's product category is Local Government Services. Its primary akta.pro industry code is BPAIACAJ, Housing & Neighborhood Services (Local Housing Programs), with a secondary code of BPAIACAF, Public Works & Municipal Infrastructure (Streets, Stormwater, Facilities). Its NAICS code is 925 and its SIC code is 8300.