processWare
processWare provides ERP and CRM software exclusively for the Flavors & Fragrance, Aroma Chemicals, and Essential Oils industries. The company sells processWare (core ERP/CRM) and processWare Creative (R&D/project management) on subscription licenses to mid-market and enterprise F&F manufacturers worldwide.
- Company typePrivate
- Founded1999
- HeadquartersUnion City, United States
- Headcount1–10
- GTM typeB2B
- OfferingSoftware
What processWare does
processWare is an enterprise software company that develops ERP and CRM solutions exclusively for the Flavors & Fragrance (F&F), Aroma Chemicals, and Essential Oils industries. Founded in 1999 by Dip Software Solutions, the company sells two product lines: processWare, a core ERP/CRM covering lot traceability, just-in-time inventory, cost flow tracking, quality control, EDI integration, role-based security and dashboards; and processWare Creative, an R&D and project management module for formulation development launched in 2015. The platform also automates regulatory document generation including SDS, COA, GHS, IFRA, allergen and shipping documents, encoding workflows that are mandatory in F&F manufacturing.
The company operates a direct sales model with subscription licensing priced from $20,000 to $70,000+ per concurrent user (tiers at 10, 20, 30 and 30+ users) and delivers implementations remotely. Customers are typically mid-market and enterprise F&F manufacturers across the USA, India, UK, EU, Turkey, Malaysia, Indonesia, Sri Lanka and Thailand, with named accounts including Excellentia International, Norex Flavours, The Lermond Company, Norwest Ingredients, eps fragrances, Surabhi Fragrances, Chemlumina, Oriental Aromatics, HDDES Group, Northern Aromatics, Imperial Fragrances and Flavours, and Symega Food Ingredients.
processWare is privately held by Dip Software Solutions, has 11-50 employees, and reports no external funding. The company maintains dual headquarters in Union City, NJ (North America) and Kolkata, India (regional HQ), with a management team combining 75+ years of industry experience. processWare holds memberships and sponsorships across major industry associations including FCA, WFFC, NAFFS, FAFAI, IFRA, IFEAT, Fragrance Creators Association and ASP, providing ecosystem access across the global flavors and fragrance community.
processWare firmographics
Firmographics- Name
- processWare
- Legal name
- Dip Software Solutions
- Website
- https://processwaredss.com
- Company type
- Private
- Founded year
- 1999
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- processWare provides ERP and CRM software exclusively for the Flavors & Fragrance, Aroma Chemicals, and Essential Oils industries. The company sells processWare (core ERP/CRM) and processWare Creative (R&D/project management) on subscription licenses to mid-market and enterprise F&F manufacturers worldwide.
- Ownership category
- akta.pro rank
processWare industry classification
Industry- Product category
- Industry-Specific ERP and CRM Software
- NAICS
- Computer Systems Design Services (541512), Computer Systems Design and Related Services (54151)
- SIC
- Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Manufacturing ERP (Discrete, Process, Batch) (HDAEAEAB)
- akta.pro secondary industry
- iBPMS (Intelligent BPM Suites) & Process Automation Suites (HDAEAHAG)
Keywords
Where processWare is headquartered
LocationHeadquarters
- HQ city
- Union City
- HQ country
- United States
- HQ region
- North America
Offices2 records
Markets served
processWare business model
Business model- GTM type
- B2B
- Offering type
- Software
- Cost components
- Personnel, Technology or R&D, Operations, Marketing or Sales, Others
Revenue model
- Software Licensing: processWare and processWare Creative are sold as software solutions with licensing fees. The contact form indicates pricing ranges from USD 20,000 to USD 70,000+ based on number of concurrent users (options for up to 10, 20, 30, or 30+ users). Implementation, training, and consulting services are also offered as part of the total solution.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | User tier pricing based on concurrent users |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
processWare product offering
Product offeringCore offering
processWare provides an integrated ERP and CRM software solution designed exclusively for the Flavors & Fragrance, Aroma Chemicals, Essential Oils, and allied process industries. The platform combines formulation, production planning, JIT inventory, lot traceability, quality assurance, supply-chain management, sales-cycle management, and regulatory compliance (COA, SDS, GHS, IFRA, Kosher, Halal, allergen statements) into a single vertical-specific system, delivered with remote implementation, training, and consulting.
Product overview
processWare offers two distinct software solutions designed exclusively for the Flavors & Fragrance, Aroma Chemicals, Essential Oils, and allied Process industries. processWare serves as the core ERP/CRM platform combining enterprise resource planning and customer relationship management capabilities to manage formulation, production, quality assurance, supply-chain, sales-cycle, and regulatory compliance. processWare Creative is a complementary module specifically built for R&D and Project Management, covering product creation, development, evaluation, and customer sampling workflows. Together, the two products address the complete operational needs of F&F businesses from raw material management through finished product delivery.
Differentiator
Problem solved
Functional benefit
Brands
- processWare Creative: Software specifically designed for the R&D and Project Management needs of the Flavors & Fragrance industry. Covers the entire product life cycle from creation and development of fragrances or flavors, formulation, evaluation, detailed customer project tracking, to submission and sampling.
Products and services
- processWare Integrated ERP/CRM software solution designed exclusively for the Flavors & Fragrance, Aroma Chemicals, Essential Oils, and allied process industries, providing holistic management of formulation, production planning, JIT inventory, lot-level traceability, cost flow tracking, quality assurance, supply-chain, sales-cycle management, and regulatory compliance (COA, SDS, GHS, IFRA Dosage, Kosher, Halal, DOT, IATA, IMDG, Allergen Statements). Target buyers are mid-market and enterprise F&F manufacturers and distributors.
- processWare Creative R&D and project management software designed for the Flavors & Fragrance industry, covering the entire product life cycle from creation and development of fragrances or flavors, formulation, evaluation, detailed customer project tracking, to submission and sampling. Target buyers are R&D and product development functions within F&F companies.
Quantifiable outcome
- 99%+ accuracy rate in production process
- +4 more outcomes
Companies that use processWare
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles2 records
processWare technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature8 records
processWare partnerships and signals
Strategic signalPartnerships
Eight partnerships are on record, tiered core and minor.
- FCA (Flavor & Extract Manufacturers Association)coreprocessWare works with FCA in the USA as part of their industry organization engagement to stay current with business trends and regulatory issues affecting the Flavors & Fragrance industry.
- WFFC (World Flavored & Fragrance Association)coreprocessWare is a member and sponsor of WFFC, using their platform for industry engagement and staying updated on regulatory and business trends.
- NAFFS (National Association of Flavor & Food Industry)coreprocessWare maintains membership in NAFFS as part of their industry organization network in the USA.
- FAFAI (Flavour & Fragrance Association of India)coreprocessWare works with FAFAI in India and is a proud sponsor of the organization, maintaining strong presence in the Indian F&F market.
- IFRA (International Fragrance Association)coreprocessWare works with IFRA globally to stay current with fragrance industry regulatory requirements and business trends.
- IFEAT (International Federation of Essential Oils and Aroma Trades)coreprocessWare maintains membership in IFEAT globally for essential oils and aroma trades industry engagement.
- Fragrance Creators AssociationminorprocessWare is a proud sponsor of the Fragrance Creators Association.
- ASP (American Society of Perfumers)minorprocessWare is a proud sponsor of ASP.
Scale indicators6 records
Recent moves6 records
Expansion highlights5 records
processWare competitors and assessment
Company assessmentDirect peers
- ECI Software Solutions (Deacom): DEACOM by ECI is an ERP platform built for process manufacturers including chemicals, food & beverage, cosmetics, and F&F. Directly competes with processWare in process/batch manufacturing ERP with comparable lot traceability, formulation, and regulatory compliance functionality.
- BatchMaster Software: Provides ERP and manufacturing software specifically for batch/process manufacturers in food, beverage, nutraceuticals, cosmetics, and F&F. Directly comparable to processWare as a vertical-specific competitor targeting the same core F&F and allied process industry customers with formulation and lot-level traceability capabilities.
- ProcessPro: Cloud ERP for food processing and process manufacturers, including flavor and ingredient producers. Direct competitor to processWare targeting similar mid-market F&F and food ingredient manufacturers with formulation, quality, and traceability features.
Broad incumbents
- Epicor: Manufacturing-focused ERP vendor serving process and discrete manufacturers including food, beverage, and chemicals. Comparable in manufacturing ERP scope to processWare but operates at broader scale without F&F specialization.
- Aptean: Offers industry-specific ERP suites including for process manufacturing, food & beverage, and chemicals. Broad incumbent that overlaps with processWare in process manufacturing ERP but serves a much wider industry portfolio.
- SAP: Global ERP leader whose industry solutions include process manufacturing and consumer products. A broad incumbent whose F&F-adjacent capabilities (batch management, traceability, compliance) compete against processWare at the enterprise tier.
- Infor: Provides industry-specific CloudSuite ERP for process manufacturing, food & beverage, and chemicals with lot traceability and regulatory capabilities. A larger incumbent whose process-industry offerings compete with processWare's niche focus.
- Oracle NetSuite: Cloud ERP platform with manufacturing and inventory modules used by mid-market F&F and ingredient companies. Indirect competitor to processWare for F&F customers evaluating generic cloud ERP versus vertical-specific solutions.
- Microsoft Dynamics 365: Enterprise ERP and CRM platform with manufacturing extensions often deployed in process industries. Broad incumbent comparable to processWare's ERP+CRM positioning but lacking F&F-specific regulatory and formulation depth.
Emerging players
- Rootstock Software: Cloud ERP for manufacturing built on the Salesforce platform, serving process and discrete manufacturers including food and beverage. An emerging cloud-native player whose modern architecture may increasingly compete with processWare's installed-base model.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
processWare social profiles
Digital presenceprocessWare financial estimates
Financial estimateRevenue estimate
Valuation estimate
processWare leadership team
Management profileNumber of profiles
Profiles2 records
processWare funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
processWare M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about processWare
What does processWare do?
processWare provides an integrated ERP and CRM software solution designed exclusively for the Flavors & Fragrance, Aroma Chemicals, Essential Oils, and allied process industries. The platform combines formulation, production planning, JIT inventory, lot traceability, quality assurance, supply-chain management, sales-cycle management, and regulatory compliance (COA, SDS, GHS, IFRA, Kosher, Halal, allergen statements) into a single vertical-specific system, delivered with remote implementation, training, and consulting.
Is processWare a public or private company?
processWare is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was processWare founded?
processWare was founded in 1999. It employs 1 to 10 people.
Where is processWare based?
processWare is headquartered in Union City, United States, in the North America region.
How does processWare make money?
One revenue line is on record: software Licensing.
Who are processWare's main competitors?
Direct peers on record are ECI Software Solutions (Deacom), BatchMaster Software and ProcessPro. Broad incumbents are Epicor, Aptean, SAP, Infor, Oracle NetSuite and Microsoft Dynamics 365. Rootstock Software is listed as an emerging player.
Does processWare have an API?
No public API is recorded for processWare.
What industry is processWare in?
processWare's product category is Industry-Specific ERP and CRM Software. Its primary akta.pro industry code is HDAEAEAB, Manufacturing ERP (Discrete, Process, Batch), with a secondary code of HDAEAHAG, iBPMS (Intelligent BPM Suites) & Process Automation Suites. Its NAICS code is 541512 and its SIC code is 7372.