What Ape Conseil does

APE Conseil (legal entity SAS GD2M, RCS Lyon 382 741 593) is a privately held French IT services company (ESN) founded in 1986 and headquartered at 65 rue du Pesage, 69140 Rillieux-la-Pape, in the Lyon metropolitan area. The firm delivers fully outsourced IT management (infogérance) plus à la carte maintenance, cybersecurity, cloud backup, hardware supply, and Microsoft 365 messaging/antivirus services to roughly 300 PME (small and medium enterprises) and TPE (very small businesses and artisans) across Lyon. Its service delivery is anchored on remote support via TeamViewer, which resolves 77% of incidents without an on-site visit, supplemented by a guaranteed sub-4-hour on-site response SLA within the Lyon metro.

The company's underlying technology stack is conventional SMB MSP tooling rather than proprietary platform IP: TeamViewer for remote access, VEEAM for backup, Stormshield for security, and Microsoft 365 for messaging. The one productized extension is the BeSafe+ cloud backup service, which wraps VEEAM with scheduled backup windows (18:00-06:00 default), a sub-24-hour restoration SLA, 7-day retention, and a 5GB minimum storage floor on usage-based pricing. Beyond BeSafe+, service delivery is fundamentally labor-based: technicians perform monitoring, maintenance, and incident response against monthly forfaits calibrated to the size of the client's computer park. Free 48-hour IT audits and a dedicated single point of contact per client are designed to anchor multi-year managed services relationships.

APE Conseil's revenue model combines recurring subscriptions (managed IT infogérance and maintenance contracts on 12-month terms with tacit renewal), usage-based revenue (BeSafe+ cloud backup storage above 5GB), and one-time hardware/software resale with installation. Go-to-market is sales-led: direct field sales, inside sales via phone (04 72 10 09 79) and email, a website quote CTA, and selective participation in industry events such as the IT Partner trade show in Paris. The company is part of APE Groupe alongside APE Telecom, APE Logiciel, APE Formation, and APE Com, and is a member of the Eurabis network of 150+ French IT agencies, with certified partnerships to VEEAM and Stormshield.

Name

Ape Conseil

Legal name

SAS GD2M

Website

https://ape-conseil.com

Company type

Private

Founded year

1986

Operating status

Operating

Headcount range

11–50 employees

Short description

APE Conseil is a Lyon-based managed IT services firm (ESN) founded in 1986 that delivers outsourced IT management, maintenance, cybersecurity, cloud backup, hardware, and Microsoft 365 services to roughly 300 PME and TPE clients across the Lyon metropolitan area under subscription and usage-based contracts.

Ownership category

akta.pro rank

Product category

Managed IT Services

NAICS

Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182)

SIC

Services-Facilities Support Management Services (8744), Services-Computer Integrated Systems Design (7373)

akta.pro primary industry

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE)

akta.pro secondary industries

Collaboration & Unified Communications Management (UCaaS/VoIP) (BPAEABAK), Identity & Access Management (IAM) Managed Services (BPAEADAE)

Keywords

• Managed IT services
• IT infrastructure outsourcing
• Cybersecurity services
• Cloud backup solutions
• Computer maintenance

Headquarters

HQ city

Lyon

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Managed IT Services (Infogérance): Monthly flat-rate contracts covering preventive and corrective maintenance, software assistance, and IT infrastructure management. Includes monitoring, updates, backups, incident management, and level 1-3 support. Contracts are typically 12 months with tacit renewal.
2. Maintenance Contracts: Standalone maintenance contracts for computer park upkeep and troubleshooting, with remote or on-site intervention. Priced as monthly forfaits or hourly billing. Includes accounting software assistance.
3. Hardware and Software Sales: Resale of computer equipment (PCs, servers) and software with installation services. One-time purchase model with installation included.
4. Cloud Backup (BeSafe+): Externalized backup service with storage-based pricing starting at 5GB minimum, with automatic data restoration under 24 hours. Additional storage beyond initial allocation triggers tariff adjustments.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

APE Conseil is a Lyon-based managed IT services provider (ESN) that delivers full IT outsourcing (infogérance), preventive and corrective computer maintenance, cybersecurity (firewall, antivirus), cloud backup and disaster recovery (including its proprietary BeSafe+ service), hardware procurement and installation, and email/antivirus protection (Microsoft 365). Services are bundled into monthly flat-rate subscription contracts or à la carte interventions, primarily for small and medium businesses across the Lyon metropolitan area.

Product overview

APE Conseil is an IT services company (ESN) offering a portfolio of integrated IT management services for SMEs and artisans in Lyon, founded in 1986. The core offering comprises six interconnected service areas: Infogérance (full IT outsourcing), Maintenance informatique (computer maintenance), Sécurité informatique (cybersecurity with Stormshield certification), Cloud & Sauvegarde (cloud backup including the BeSafe branded service), Matériel informatique (hardware supply and installation), and Messagerie & Antivirus (Microsoft 365 email and protection). These services are delivered through various contract structures including annual maintenance contracts, managed services contracts, and ad-hoc support, all supported by a dedicated assistance team accessible via remote support (TeamViewer), telephone, and email.

Differentiator

Problem solved

Functional benefit

Products and services

• Infogérance (Full IT Outsourcing) Full IT outsourcing service where APE Conseil manages the entire IT infrastructure of client companies, including supervision, maintenance, security, updates, backups, and level 1-3 support. Delivered as monthly flat-rate contracts typically running 12 months with tacit renewal.
• Maintenance informatique (Computer Maintenance) Computer maintenance service providing rapid troubleshooting and preventive maintenance, with response times under 4 hours across the Lyon metropolitan area. Available as standalone monthly forfait or hourly billing.
• Sécurité informatique (Cybersecurity) Computer security services including firewall, antivirus, and cybersecurity solutions, backed by certified Stormshield partnership.
• Cloud & Sauvegarde (Cloud Backup and Disaster Recovery) Cloud and backup services featuring automatic backup and business continuity / disaster recovery (PRA) solutions, including the BeSafe branded backup service with 5GB minimum storage and 24-hour data restoration SLA, based on VEEAM technology.
• Matériel informatique (Hardware Supply and Installation) Computer hardware supply and turnkey installation services including PCs, servers, and related equipment, with installation included as part of the one-time purchase.
• Messagerie & Antivirus (Email and Antivirus Protection) Email and antivirus protection services featuring Microsoft 365 integration and mail security solutions.
• Assistance Support (Technical Support Service) Technical support service including remote assistance via TeamViewer, telephone support (04 72 10 09 79), and email support, available Mon-Thu 8h45-18h and Fri 8h45-17h.
• Audit informatique gratuit (Free IT Audit) Free IT audit service providing on-site or remote assessment of hardware, network, security, and backup infrastructure, with a prioritized action plan delivered within 48 hours.

Quantifiable outcome

• Response time of less than 4 hours for any incident across Lyon metropolitan area
• +2 more outcomes

Named customers12 records

Segments5 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• VEEAM SoftwarecoreTechnology or Integration · 19 July 2021APE Conseil is a VEEAM Software partner, utilizing VEEAM technology for their BeSafe+ cloud backup and disaster recovery services.
• Eurabis NetworkcoreChannel Partner/ Reseller/ DistributorAPE Conseil is a member of the Eurabis network, which comprises 150+ IT service agencies across France. This network provides geographical coverage and collaborative resources for member companies.
• StormshieldcoreTechnology or IntegrationCertified Stormshield partner providing cybersecurity solutions including firewall, antivirus, and cybersecurity services to clients.
• APE Groupe (Parent Company)coreOthersAPE Conseil is part of APE Groupe, a corporate group that also includes APE Telecom, APE Logiciel, APE Formation, and APE Com. This group structure provides complementary service capabilities across telecommunications, software, training, and communications.
• ANSSI (French National Cybersecurity Agency)minorOthersAPE Conseil follows ANSSI recommendations and guidance, particularly regarding cybersecurity measures such as authentication reinforcement, security supervision, and offline backup of critical data.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• NXO: French IT services and managed infrastructure provider (part of NXO Group) offering integrated IT outsourcing, cloud, cybersecurity and field services to SMB and mid-market customers in France.
• Helpline: French managed services provider serving SMB and mid-market clients across France with infogérance, cybersecurity, cloud and helpdesk offerings - directly comparable in service mix and customer segment to APE Conseil.
• Aliantel: Regional French IT services company delivering managed IT, maintenance, cloud and telecom services to PME and TPE - closely aligned in size, customer profile and geographic footprint with APE Conseil.

Broad incumbents

• Orange Business Services: Enterprise division of Orange, offering managed IT, cloud, cybersecurity and UCaaS services across France and globally - overlaps with APE Conseil on messaging (Microsoft 365 alternative) and managed services for SMB/mid-market.
• Devoteam: Major French IT consulting and managed services firm with strong cloud, cybersecurity and infrastructure practices, serving mid-market and enterprise clients across Europe - competes in the same managed services category.
• Spie ICS: Digital services arm of French SPIE Group providing managed IT infrastructure, workplace, cloud and cybersecurity services to SMB and enterprise across France - directly comparable service portfolio to APE Conseil at larger scale.
• SCC: European IT services group (now part of Ricoh) offering managed services, infrastructure, workplace and cybersecurity to SMB through enterprise - overlaps with APE Conseil's core infogérance and cybersecurity offerings.
• Capgemini: Global IT services leader with a strong French SMB and mid-market managed services practice - competes for managed IT outsourcing contracts and represents the scale threat to regional French MSPs like APE Conseil.
• Econocom: Larger French-headquartered IT services and technology financing group delivering managed services, workplace, cloud and cybersecurity solutions across Europe - competes for similar SMB/mid-market managed IT contracts at greater scale.

Emerging players

• Wallix: French cybersecurity software vendor specializing in identity, access and privileged access management - an emerging player whose solutions compete with the Stormshield-based security stack that APE Conseil resells and integrates.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/ape-conseil
• Xx.com/apeconseil

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles2 records

Subsidiaries5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ape Conseil