Calnet IT Solutions
Calnet IT Solutions is a Dublin-based managed IT services provider, founded in 2003, delivering managed IT, Microsoft 365/Azure cloud, cybersecurity (24/7 SOC, FWaaS, awareness training), and backup/disaster recovery to Irish SMEs and large organisations through a direct, quote-based subscription model with over 25 specialist staff.
- Company typePrivate
- Founded2003
- HeadquartersDublin, Ireland
- Headcount11–50
- GTM typeB2B
- OfferingServices
What Calnet IT Solutions does
Calnet IT Solutions is a Dublin-based managed IT services provider founded in 2003, serving Irish SMEs and larger organisations across multiple sectors on a nationwide basis. The company operates a horizontally-segmented portfolio spanning IT support (helpdesk, hardware, network cabling), managed IT services (network infrastructure, IaaS, FWaaS, backup and disaster recovery, Azure Virtual Desktop, managed cloud), cloud services (Microsoft 365 for Business and Microsoft Azure), and cybersecurity services (24/7 SOC, FWaaS, cyber security awareness training with simulated phishing).
The technology stack is built primarily on the Microsoft ecosystem (Microsoft 365, Azure, Azure Virtual Desktop) and SonicWall security infrastructure, with the company holding Microsoft Solutions Partner designations across Modern Work, Azure Infrastructure, Security, and Data & AI Azure, alongside SonicWall Gold Partner status in Ireland (March 2026) and ISO-27001 certification. Service delivery combines remote SOC monitoring, helpdesk, and onsite engineering, underpinned by a team of over 25 specialists and directors with more than 40 years of combined IT industry experience.
The business model is a direct, quote-based subscription managed services operation. Pricing is bespoke by client, billed monthly, with tailored SLAs and no public tiering. There are no channel partners, resellers, or marketplace listings; all sales and delivery are handled in-house. Customer engagement is relationship-driven with real-person support and a 98% customer retention rate claimed since 2003, supported by 5.0-star Google Reviews across 61 customers. No external funding rounds, parent company, or M&A activity are disclosed, and the company remains privately held and Ireland-only.
Calnet IT Solutions firmographics
Firmographics- Name
- Calnet IT Solutions
- Legal name
- Calnet IT Solutions
- Website
- https://calnet.ie
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Calnet IT Solutions is a Dublin-based managed IT services provider, founded in 2003, delivering managed IT, Microsoft 365/Azure cloud, cybersecurity (24/7 SOC, FWaaS, awareness training), and backup/disaster recovery to Irish SMEs and large organisations through a direct, quote-based subscription model with over 25 specialist staff.
- Ownership category
- akta.pro rank
Calnet IT Solutions industry classification
Industry- Product category
- Managed IT Services
- NAICS
- Computer Facilities Management Services (541513), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Computer Systems Design and Related Services (54151)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370), Services-Computer Programming Services (7371)
- akta.pro primary industry
- Helpdesk & End-User Support Services (BPAEABAB)
- akta.pro secondary industries
- Cloud Operations Outsourcing (Cloud Managed Operations) (BPAEAMAC), Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ), Cloud & Infrastructure Support (Servers, Storage, Virtualization) (BPAAACAE), Service Reliability Engineering (SLO/SLI) & Reliability Analytics (HDABAJAL), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where Calnet IT Solutions is headquartered
LocationHeadquarters
- HQ city
- Dublin
- HQ country
- Ireland
- HQ region
- Europe
Offices1 record
Markets served
Calnet IT Solutions business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Managed IT Services: Fully managed IT infrastructure covering network infrastructure, servers, endpoints, and day-to-day IT support. Provided as an ongoing subscription service with tailored SLAs.
- IT Support & Helpdesk: Responsive IT support for staff including IT helpdesk, hardware support, and network cabling. Delivered via remote and onsite support channels.
- Cloud Services: Microsoft 365 for Business management, Microsoft Azure deployments, Azure Virtual Desktop, Managed Cloud Services, and Infrastructure as a Service (IaaS). Consumption-based and subscription models.
- Cybersecurity Services: Cybersecurity services including SOC-as-a-Service, Cyber Security Awareness Training, Firewall-as-a-Service (FWaaS), and endpoint protection. Provided as ongoing managed security services.
- Backup and Disaster Recovery: Managed cloud backup and disaster recovery services ensuring data is securely backed up and can be recovered rapidly. Includes certified data centres in Ireland and the UK.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Monthly | Custom tailored pricing based on business size and requirements |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels9 records
Calnet IT Solutions product offering
Product offeringCore offering
Calnet IT Solutions is an Irish managed IT services provider offering outsourced IT support, managed cloud services, cybersecurity, and backup/disaster recovery for SMEs and large organisations across Ireland. Services span IT helpdesk, network infrastructure, Infrastructure-as-a-Service (IaaS), Firewall-as-a-Service (FWaaS), Microsoft 365 and Azure management, Azure Virtual Desktop, SOC monitoring, and cyber security awareness training. Delivery is a combination of remote helpdesk support and onsite engineering with tailored SLAs.
Product overview
Calnet IT Solutions is a complete IT solutions provider offering a comprehensive portfolio of managed IT services for Irish businesses. The core offering consists of IT Support services (helpdesk, hardware support, network cabling), Managed IT Services (network infrastructure, IaaS, FWaaS, managed cloud services), Cloud Services (Microsoft 365 for Business, Microsoft Azure), Backup and Disaster Recovery, and Cyber Security Services. Services are delivered through a modular approach where clients can access individual services or full outsourcing. The company emphasizes proactive monitoring, Microsoft partnership expertise (Solutions Partner for Modern Work and Azure Infrastructure), and integrates SonicWall Gold Partner cybersecurity solutions. Founded in 2003, Calnet serves SMEs to large organisations across Ireland.
Differentiator
Problem solved
Functional benefit
Products and services
- IT Support Responsive IT support services for Irish business staff, covering helpdesk assistance, hardware support, and network cabling, delivered through remote and onsite channels. Targeted at SMEs and larger organisations lacking full in-house IT teams.
- Managed IT Services Fully outsourced management of business IT infrastructure including network infrastructure design, Infrastructure-as-a-Service (IaaS), Firewall-as-a-Service (FWaaS), managed cloud services, and Azure Virtual Desktop under tailored SLAs. Aimed at SMEs and large Irish organisations seeking to reduce IT costs and complexity.
- Cloud Services Cloud migration, deployment, and ongoing management of Microsoft 365 for Business and Microsoft Azure environments for Irish businesses, including Azure Virtual Desktop for remote/hybrid working.
- Backup and Disaster Recovery
Quantifiable outcome
- 98% customer retention rate since 2003
- +2 more outcomes
Companies that use Calnet IT Solutions
Customer profileNamed customers1 record
Segments2 records
Ideal customer profiles2 records
Calnet IT Solutions technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration16 records
Feature6 records
Calnet IT Solutions partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- SonicWallcoreCalnet was awarded SonicWall Gold Partner status in Ireland in March 2026, reflecting their commitment to delivering enterprise-grade cybersecurity. SonicWall is a global leader in cybersecurity solutions, and the Gold Partner status demonstrates Calnet's advanced capabilities in deploying SonicWall security products.
- MicrosoftcoreCalnet IT Solutions is a certified Microsoft Solutions Partner with designations for Modern Work, Azure Infrastructure, Security, and Data AI Azure. The partnership provides access to Microsoft 365, Azure, and associated tools and platforms for delivering managed IT, cloud, and cybersecurity services to Irish businesses.
- Facebook (Meta) — Advertising & AnalyticsminorFacebook advertising, Facebook Ads conversion tracking, Facebook Analytics, Facebook Remarketing, and Facebook Custom Audiences are used for retargeting and targeted advertising campaigns.
- LinkedIn — Advertising & RetargetingminorLinkedIn advertising and LinkedIn Website Retargeting are used for B2B-targeted paid social campaigns alongside Twitter Ads conversion tracking.
Scale indicators6 records
Recent moves5 records
Expansion highlights5 records
Calnet IT Solutions competitors and assessment
Company assessmentRegional players
- Chorus (Managed Services): UK-headquartered managed-services provider offering cloud, security, and IT support to mid-market and enterprise customers. Comparable managed-IT, cloud, and security services portfolio, but UK-focused rather than Ireland-domestic like Calnet.
- Littlefish: UK-based managed IT services and cybersecurity provider serving SMEs and mid-market customers with helpdesk, cloud, and security services — comparable in size, Microsoft-led stack, and managed-services delivery model, but operating primarily in the UK rather than Ireland.
Direct peers
- IT.ie: Irish managed IT services provider offering cloud, cybersecurity, backup, and helpdesk support to Irish SMEs — closely overlapping Calnet's service portfolio, customer profile, and Ireland-domestic operating geography.
- Version 1: Large Irish IT services company delivering managed services, cloud, and enterprise application management across Ireland and the UK. Comparable in offering (managed IT, cloud, security) and Microsoft partner positioning but operates at significantly larger scale across enterprise and public sector.
- Bluefort Security: Ireland- and UK-focused cybersecurity and managed security services provider offering SOC, identity, and Microsoft security services — directly comparable to Calnet's SOC and security services stack but with a stronger security-only positioning.
- PFH Technology Group: Irish-owned managed IT and cloud services provider with national reach, delivering Microsoft-based managed services, cybersecurity, and infrastructure support to enterprise and public-sector clients in Ireland.
- Ergo: Dublin-based IT services and managed-services provider offering cloud, managed IT, and security services to Irish businesses. Closely comparable customer segment (Irish SMEs and mid-market), Microsoft-centric technology stack, and direct-sales GTM model.
- Trilogy Technologies: Irish managed IT services and cloud provider headquartered in Dublin, serving SMEs and mid-market customers with Microsoft 365, Azure, and cybersecurity services — directly overlapping Calnet's target customer, Microsoft-led stack, and managed-services delivery model.
Broad incumbents
- Accenture Ireland: Global IT services and consulting firm with a significant Irish practice delivering managed services, cloud, and security at enterprise scale. A broad incumbent in the same managed-IT and cybersecurity space, serving larger enterprise and public-sector accounts that Calnet also targets at the upper end.
- Fujitsu Ireland: Multinational IT services provider with a substantial Irish managed-services and infrastructure practice, competing for the same large-organisation and public-sector managed IT contracts that Calnet pursues in its enterprise segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights6 records
Customer concentration
Calnet IT Solutions social profiles
Digital presenceCalnet IT Solutions compliance and trust
Trust signalCompliance5 records
Calnet IT Solutions financial estimates
Financial estimateRevenue estimate
Valuation estimate
Calnet IT Solutions leadership team
Management profileNumber of profiles
Calnet IT Solutions funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Calnet IT Solutions M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Calnet IT Solutions
What does Calnet IT Solutions do?
Calnet IT Solutions is an Irish managed IT services provider offering outsourced IT support, managed cloud services, cybersecurity, and backup/disaster recovery for SMEs and large organisations across Ireland. Services span IT helpdesk, network infrastructure, Infrastructure-as-a-Service (IaaS), Firewall-as-a-Service (FWaaS), Microsoft 365 and Azure management, Azure Virtual Desktop, SOC monitoring, and cyber security awareness training. Delivery is a combination of remote helpdesk support and onsite engineering with tailored SLAs.
Is Calnet IT Solutions a public or private company?
Calnet IT Solutions is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Calnet IT Solutions founded?
Calnet IT Solutions was founded in 2003. It employs 11 to 50 people.
Where is Calnet IT Solutions based?
Calnet IT Solutions is headquartered in Dublin, Ireland, in the Europe region.
How does Calnet IT Solutions make money?
Five revenue lines are on record. Managed IT Services are the primary driver. The others are IT Support & Helpdesk, cloud Services, cybersecurity Services and backup and Disaster Recovery.
Who are Calnet IT Solutions's main competitors?
Regional players on record are Chorus (Managed Services) and Littlefish. Direct peers are IT.ie, Version 1, Bluefort Security, PFH Technology Group, Ergo and Trilogy Technologies. Broad incumbents are Accenture Ireland and Fujitsu Ireland.
Does Calnet IT Solutions have an API?
No public API is recorded for Calnet IT Solutions.
What industry is Calnet IT Solutions in?
Calnet IT Solutions's product category is Managed IT Services. Its primary akta.pro industry code is BPAEABAB, Helpdesk & End-User Support Services, with a secondary code of BPAEAMAC, Cloud Operations Outsourcing (Cloud Managed Operations). Its NAICS code is 541513 and its SIC code is 7373.