IT.ie
- Company typePrivate
- Founded2000
- HeadquartersFinglas, Ireland
- Headcount51–100
- GTM typeB2B
- OfferingServices
IT.ie firmographics
Firmographics- Name
- IT.ie
- Legal name
- PCTechnix LTD T/A IT.ie
- Website
- https://it.ie
- Company type
- Private
- Founded year
- 2000
- Operating status
- Operating
- Headcount range
- 51–100 employees
- Ownership category
- akta.pro rank
IT.ie industry classification
Industry- Product category
- Managed IT and Cybersecurity Services
- NAICS
- Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (5182), Computer Systems Design Services (541512)
- SIC
- Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)
- akta.pro primary industry
- Cybersecurity Architecture & Security Integration (BPAEAAAL)
- akta.pro secondary industries
- Data Security & Privacy Managed Services (DLP/Encryption) (BPAEADAL), Network Architecture & Design Services (BPAEAEAA), IT Governance, Risk & Compliance (IT GRC) Platforms (HDAEALAK)
Keywords
Where IT.ie is headquartered
LocationHeadquarters
- HQ city
- Finglas
- HQ country
- Ireland
- HQ region
- Europe
Offices3 records
Markets served
IT.ie business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Technology or R&D, Operations, Infrastructure, Marketing or Sales, Supply Chain
Revenue model
- Managed IT Services: Recurring managed IT support contracts providing proactive monitoring, maintenance, helpdesk, and onsite support for client IT environments. Revenue is generated through monthly recurring fees bundled under unified monthly invoicing.
- Cybersecurity Services: CyberProtect bundles (Endpoint and User), SOC as a Service, penetration testing, cyber awareness training, and compliance services sold as recurring subscriptions or per-seat licenses.
- VoIP Telecoms (Business Total Talk): Hosted phone system with per-user-per-month pricing tiers (€20/user/month for 1-10 users, scaling down with volume), including unlimited Irish and UK landline/mobile calls. Revenue is recurring per-seat subscription.
- Managed Print Services: Managed print solutions where clients pay per black or colour copy, covering toners, parts, and servicing under a single agreement.
- Hardware and Equipment: IT equipment leasing, hardware sales (interactive whiteboards, displays, business broadband equipment), and hard drive destruction services sold as one-time fees or per-device charges.
- Professional Services and Consultancy: IT consultancy, IT due diligence, network support, structured cabling, and project-based implementations billed as one-time professional services.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Per seat | Monthly | Business Total Talk VoIP - 1 to 10 users |
| Per seat | Monthly | Business Total Talk VoIP - 11 to 20 users |
| Per seat | Monthly | Business Total Talk VoIP - 21 to 50 users |
| Per seat | Monthly | Business Total Talk VoIP - 51 to 100 users |
| Unit Pricing | Pay-as-you-go | Hard Drive Destruction - Collection and Recycling |
| Unit Pricing | Pay-as-you-go | Hard Drive Destruction - Volume |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels8 records
IT.ie product offering
Product offeringCore offering
IT.ie provides fully managed IT support and cybersecurity services to Irish SMEs and organisations through recurring monthly contracts that bundle helpdesk, onsite support, network management, and Microsoft 365 administration. Its flagship offering is CyberProtect, a layered security platform combining endpoint protection, EDR, email security, dark web monitoring, and security awareness training. The portfolio also includes VoIP telecoms, managed print, business broadband, backup and disaster recovery, interactive displays, mobile device management, and IT consultancy.
Product overview
IT.ie is an Irish managed IT services company offering a comprehensive portfolio of technology solutions primarily focused on managed IT support and cybersecurity. The core offering centers on CyberProtect—a layered defense bundle combining endpoint and user protection—and extends to Microsoft 365 services, VoIP telecoms (Business Total Talk), interactive displays (Clevertouch), mobile device management (Hexnode), and backup/disaster recovery (Phoenix). The portfolio also includes business broadband, managed print, network infrastructure support, security awareness training, NIS2 compliance services, and various specialized IT services. The company operates across Dublin, Cork, and Galway serving 500+ Irish businesses with 40+ services, positioning itself as a one-stop technology partner rather than a single unified platform.
Differentiator
Problem solved
Functional benefit
Brands
- CyberProtect: Flagship cybersecurity bundle offering Endpoint and User protection packages for SMEs
- Phoenix File Protect
- Business Total Talk
- Password Protect
Products and services
- Managed IT Support Fully managed IT support service providing expert helpdesk, remote and onsite support, hardware and software assistance, network troubleshooting, and security solutions for Irish businesses lacking in-house IT staff.
- CyberProtect
- Cyber Security Services
- Microsoft 365 Services
- Business Total Talk VoIP
- Interactive Whiteboards and Displays
- Mobile Device Management (MDM)
- Managed Email Signature
- Phoenix File Protect (Managed Online Backup)
- Phoenix Backup and Replication
- Phoenix Business Continuity and Disaster Recovery
- Business Broadband
- Broadband Failover
- Managed Print Services
- Network Support
- Managed Business Firewall
- SOC as a Service
- Password Protect
- NIS2 Compliance Services
- Cyber Security Awareness Training
- Secure Hard Drive Destruction
- Penetration Testing
- Cyber Essentials Certification
- IT Due Diligence
- Zero Trust Security
- IT Equipment Leasing
- Comms Cabinet Cleanup
- Remote Working Solutions
- Digital Signage (CM Series)
- Live Rooms Meeting Room Booking
- NIS2 Assessment Tool
Quantifiable outcome
- 90% first-contact fix resolution rate
- +4 more outcomes
Companies that use IT.ie
Customer profileNamed customers10 records
Segments9 records
Ideal customer profiles4 records
IT.ie technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration6 records
AI capability6 records
Feature4 records
IT.ie partnerships and signals
Strategic signalPartnerships
Seven partnerships are on record, tiered core.
- MicrosoftcoreMicrosoft Solutions Partner and Microsoft Gold Partner providing Microsoft 365, Azure, Teams, Defender, and Copilot solutions. IT.ie resells and implements Microsoft cloud and productivity platforms as a core part of its service offerings.
- SonicWallcoreSonicWall Platinum Partner for next-generation firewall solutions. IT.ie deploys, manages, and monitors SonicWall firewalls as part of its network security offerings.
- Kaseya (including Datto)coreBlue Diamond Global Partner for Kaseya's security and IT management platform. Powers CyberProtect bundles including endpoint protection, backup, and SOC services.
- HexnodecoreHexnode is partnered for Mobile Device Management (MDM) solutions, enabling IT.ie to offer unified endpoint management across mobile, desktop, and IoT devices.
- ClevertouchcoreClevertouch is a primary partner for interactive whiteboards, displays, and digital signage solutions. IT.ie sells, installs, and supports Clevertouch products for business and education sectors.
- DattocoreDatto backup and business continuity solutions integrated into the managed services portfolio via the Kaseya Blue Diamond partnership.
- Phoenix (BCDR)corePhoenix BCDR (Business Continuity and Disaster Recovery) platform powering backup and replication services including DRaaS.
Scale indicators6 records
Recent moves6 records
Expansion highlights6 records
IT.ie competitors and assessment
Company assessmentBroad incumbents
- Computacenter: European corporate IT services and managed services provider with significant UK/Ireland presence — comparable in managed infrastructure and security service delivery, though skewed toward enterprise.
- DataSolutions: Irish IT distribution and enterprise services firm operating across infrastructure, security, and cloud — comparable to IT.ie in cybersecurity and cloud channel scope but broader portfolio and larger scale.
- eir (eir Business): Ireland's largest domestic telco offering eir Business IT, cybersecurity, cloud, and managed services to enterprise and SME — a dominant Irish incumbent competing with IT.ie for larger managed services contracts.
Direct peers
- Ward Solutions: Irish cybersecurity services specialist offering managed SOC, pen testing, and compliance — overlaps directly with IT.ie's CyberProtect, SOC as a Service, and NIS2 advisory offerings for Irish enterprise and SME buyers.
- Nostra: Irish managed IT services and cybersecurity firm targeting Irish SMEs across multiple verticals — competes head-to-head with IT.ie for similar managed support, cybersecurity, and Microsoft 365 contracts in Ireland.
- Trilogy Technologies: Irish managed IT services and cloud provider headquartered in Dublin serving SMEs and mid-market with Microsoft, security, and managed support offerings — directly comparable in geography, customer base, and service portfolio to IT.ie.
- Viatel: Irish managed IT, cloud, connectivity, and cybersecurity provider serving enterprise and SME customers — comparable in its bundled managed services plus VoIP/network offering to IT.ie's Business Total Talk and broadband portfolio.
Regional players
- Bytes Technology: UK-listed IT services and distribution business providing managed services, security, and cloud to UK/Ireland SMEs and enterprises — comparable MSP business model in an adjacent UK geography.
Others
- ConnectWise: Global PSA/RMM and cybersecurity platform for MSPs — adjacent ecosystem player whose partner ecosystem overlaps with IT.ie's, providing alternative tooling that competing Irish MSPs may deploy.
- Kaseya: Global MSP software platform (owner of Datto, IT Complete) and IT.ie's core technology partner as a Blue Diamond Global Partner — ecosystem enabler whose platform powers IT.ie's RMM, backup, and security stack rather than a direct competitor.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat5 records
Key risks6 records
Key highlights6 records
Customer concentration
IT.ie social profiles
Digital presenceIT.ie compliance and trust
Trust signalCompliance6 records
IT.ie financial estimates
Financial estimateRevenue estimate
Valuation estimate
IT.ie leadership team
Management profileNumber of profiles
Profiles1 record
IT.ie funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
IT.ie M&A and investment
M&A and investmentM&A1 record
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about IT.ie
What does IT.ie do?
IT.ie provides fully managed IT support and cybersecurity services to Irish SMEs and organisations through recurring monthly contracts that bundle helpdesk, onsite support, network management, and Microsoft 365 administration. Its flagship offering is CyberProtect, a layered security platform combining endpoint protection, EDR, email security, dark web monitoring, and security awareness training. The portfolio also includes VoIP telecoms, managed print, business broadband, backup and disaster recovery, interactive displays, mobile device management, and IT consultancy.
Is IT.ie a public or private company?
IT.ie is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was IT.ie founded?
IT.ie was founded in 2000. It employs 51 to 100 people.
Where is IT.ie based?
IT.ie is headquartered in Finglas, Ireland, in the Europe region.
How does IT.ie make money?
Six revenue lines are on record. Managed IT Services are the primary driver. The others are cybersecurity Services, voIP Telecoms (Business Total Talk), managed Print Services, hardware and Equipment and professional Services and Consultancy.
Who are IT.ie's main competitors?
Broad incumbents on record are Computacenter, DataSolutions and eir (eir Business). Direct peers are Ward Solutions, Nostra, Trilogy Technologies and Viatel. Bytes Technology is listed as a regional player. Others are ConnectWise and Kaseya.
Does IT.ie have an API?
No public API is recorded for IT.ie.
What industry is IT.ie in?
IT.ie's product category is Managed IT and Cybersecurity Services. Its primary akta.pro industry code is BPAEAAAL, Cybersecurity Architecture & Security Integration, with a secondary code of BPAEADAL, Data Security & Privacy Managed Services (DLP/Encryption). Its NAICS code is 54151 and its SIC code is 7373.