Coplus
Coplus is a UK specialist ancillary insurance product manufacturer and claims services provider, designing motor, legal, and property insurance products and delivering 24/7 FNOL, TPA, and claims handling for over 2.5 million policyholders through brokers, insurers, and fleet operators.
- Company typePrivate
- Founded1991
- HeadquartersNorwich, United Kingdom
- Headcount101–250
- GTM typeB2B
- OfferingServices
What Coplus does
Coplus, trading as Motorplus Limited, is a UK specialist ancillary insurance product manufacturer and claims services provider founded in 1991 and headquartered in Norwich. The company designs and distributes a portfolio of motor, property, and legal expenses insurance products (including Motor Legal Expenses, Motor Excess Protection, Replacement Vehicle Cover, Breakdown Cover, Home Emergency Cover, Gadget Insurance, and Landlord/Family/Commercial Legal Expenses) underwritten by capacity partners Allianz Legal Protection and Collinson, and it provides end-to-end claims services including Broker FNOL, Insurer and Fleet claims handling, Small Claims Handling, Third-Party Administration, and 24/7 Out-of-Hours Claims Handling. Coplus manages claims for over 2.5 million policyholders and operates 24/7/365 from Norwich.
The company's core technology stack is anchored by a proprietary Bespoke Claims Management System introduced in 2016, which provides real-time reporting, intelligent workflow automation, and multi-party integrations across the claims supply chain, complemented by the Brokerplus e-trading and product development platform launched in July 2022 that compresses ancillary product design-to-launch to approximately three months. Coplus applies AI and data augmentation at First Notification of Loss, using image recognition combined with historical repair and salvage valuation models to identify total-loss candidates earlier and shorten cycle times. The company is FCA-authorised (FRN 309657) and GDPR-compliant with an appointed Data Protection Officer.
Coplus operates a B2B go-to-market focused on insurance brokers, insurers, and fleet operators, distributing products through direct broker schemes, the Brokerplus e-trading platform, price-comparison partnerships (GoCompare), and affinity schemes (GoSkippy/Somerset Bridge, Tempcover). Revenue is generated through a combination of product commission from underwritten ancillary policies, claims handling and TPA service fees, and platform/transaction-related economics from Brokerplus. Strategic financial backing is provided by the Handl Group, and Coplus is led by Managing Director Jason Tripp with Sharon Straughan as Risk & Compliance Director. The company holds Gold Investors in People accreditation and has won multiple UK industry awards including the British Claims Training Award and Insurance Times Third Party Claims Management Team of the Year, both in 2019.
Coplus firmographics
Firmographics- Name
- Coplus
- Legal name
- Motorplus Limited
- Website
- https://coplus.co.uk
- Company type
- Private
- Founded year
- 1991
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Coplus is a UK specialist ancillary insurance product manufacturer and claims services provider, designing motor, legal, and property insurance products and delivering 24/7 FNOL, TPA, and claims handling for over 2.5 million policyholders through brokers, insurers, and fleet operators.
- Ownership category
- akta.pro rank
Coplus industry classification
Industry- Product category
- Ancillary Insurance & Claims Management
- NAICS
- Agencies, Brokerages, and Other Insurance Related Activities (5242), Claims Adjusting (524291)
- SIC
- Insurance Agents, Brokers & Service (6411)
- akta.pro primary industry
- Insurance Claims Intake & FNOL Support (BPAAAFAA)
Keywords
Where Coplus is headquartered
LocationHeadquarters
- HQ city
- Norwich
- HQ country
- United Kingdom
- HQ region
- Europe
Offices2 records
Markets served
Coplus business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure
Revenue model
- Ancillary Insurance Product Manufacturing: Coplus designs and manufactures ancillary insurance products (motor, property, legal expenses) which are underwritten by partners (Allianz Legal Protection, Collinson). Revenue is generated through premiums collected on these insurance policies sold through distribution partners.
- Claims Handling and TPA Services: Third-party administration and claims handling services provided to insurers, brokers, and fleet operators. Services include FNOL, small claims handling, TPA, and out-of-hours claims handling. Revenue is generated through service fees.
- Distribution Technology (Brokerplus): Brokerplus platform enables electronic trading of ancillary insurance products for brokers, creating a digital distribution revenue stream through platform fees or transaction-based arrangements.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Annual | Ancillary insurance products sold through brokers with bespoke pricing based on scheme arrangements. |
Go-to-market motion2 records
Distribution channels5 records
Marketing channels6 records
Coplus product offering
Product offeringCore offering
Coplus designs, manufactures and distributes a portfolio of ancillary insurance products across motor, legal and property lines, underwritten through partnerships with Allianz Legal Protection and Collinson. The company also provides end-to-end claims handling services — including First Notification of Loss (FNOL), small claims handling, third-party administration (TPA) and 24/7 out-of-hours claims — to insurance brokers, insurers and fleet operators. Distribution is delivered via direct broker schemes, the Brokerplus e-trading platform, price comparison websites and affinity schemes, with claims management powered by a proprietary Claims Management System introduced in 2016.
Product overview
Coplus is a specialist ancillary insurance, insurtech, and claims services provider operating in the UK market. The company offers a comprehensive portfolio of ancillary insurance products organized into three main categories: Legal Insurance (Motor Legal Expenses, Family Legal Expenses, Landlord Legal Expenses, Commercial Legal Expenses), Motor Insurance Products (Motor Excess Protection, Replacement Vehicle Cover, Breakdown Cover, Tools in Transit Insurance, Motor ADPA, Vehicle Protection, Bikers Protection), and Property Insurance Products (Home Emergency Cover, Home Excess Protection, Key Insurance, Household ADPA, Gadget Insurance, Tenant's Liability Insurance). These products are distributed through broker schemes and e-trading platforms. Coplus also provides end-to-end claims services including Broker FNOL, Insurers and Fleets claims handling, Small Claims Handling, Third Party Administration (TPA), and Out of Hours Claims Handling. The company operates a 24/7 contact center and manages claims for over 2.5 million policyholders. Strategic underwriting partnerships with Allianz Legal Protection and Collinson support the product portfolio. Key technology platforms include Brokerplus for rapid product development and Distribution Technology for e-trading.
Differentiator
Problem solved
Functional benefit
Brands
- Brokerplus: A platform associated with Coplus for broker services. Motorplus Limited trades as both Coplus and Brokerplus.
Products and services
- Motor Legal Expenses Legal expenses insurance covering motor accident claims, providing policyholders with legal support and representation for road traffic-related personal injury claims. Underwritten through Allianz Legal Protection and sold via broker and partner schemes.
- Family Legal Expenses Legal expenses insurance covering family-related legal matters including personal injury claims at home, underwritten with Allianz Legal Protection and distributed through UK brokers.
- Landlord Legal Expenses Legal expenses insurance protecting landlords against legal costs arising from property disputes, tenant issues and repossession, distributed via broker schemes.
- Commercial Legal Expenses Legal expenses insurance for commercial business clients covering legal costs for various business-related disputes, distributed through UK brokers.
- Motor Excess Protection Insurance product that covers the policyholder's motor insurance excess in the event of a claim, reducing out-of-pocket costs. Underwritten through Collinson and distributed via brokers and price comparison websites.
- Replacement Vehicle Cover Provides a replacement vehicle while the policyholder's vehicle is being repaired following an accident, sold as a motor ancillary product via broker schemes.
- Breakdown Cover Roadside assistance and recovery services for vehicles experiencing mechanical breakdown, underwritten through Collinson and distributed via UK brokers.
- Tools in Transit Insurance Insurance covering tools and equipment while in transit, protecting against theft or damage, sold to trades customers via brokers.
- Motor ADPA Insurance Accidental Death and Personal Accident insurance specifically designed for motor insurance policyholders, distributed via UK brokers (added to GoSkippy's portfolio in 2020).
- Vehicle Protection Additional protection products for vehicles beyond standard motor insurance coverage, distributed via UK brokers.
- Bikers Protection Specialist protection products for motorbike and scooter riders covering accidents and related risks, sold via broker schemes.
- Home Emergency Cover Emergency assistance for home emergencies including plumbing, electrical and heating issues with 24/7 response, underwritten through Collinson and sold via brokers.
- Home Excess Protection Covers the policyholder's home insurance excess in the event of a claim, reducing financial burden for retail customers.
- Key Insurance Insurance covering replacement of lost, stolen or damaged keys including locksmith costs, distributed through UK home insurance brokers.
- Household ADPA Insurance Accidental Death and Personal Accident insurance for home and household policyholders, distributed via broker schemes.
- Gadget Insurance Insurance coverage for electronic devices including smartphones, tablets, laptops and other gadgets against damage, theft and breakdown, sold via broker schemes.
- Tenant's Liability Insurance Insurance protecting tenants against liability for damage to rented property, distributed via broker schemes and let-property partners.
- Broker FNOL (First Notification of Loss) 24/7 First Notification of Loss service for brokers providing branded claims handling and triage at the critical first contact moment, with workflow automation and supply-chain system integrations.
- Insurers and Fleets Claims Handling Outsourced claims handling services for insurers and fleet operators managing motor claims, including branded representation and 24/7 contact centre operation.
- Small Claims Handling Specialist claims handling for low-value claims within the small claims track limit, delivered on behalf of insurers and brokers.
- Third Party Administration (TPA) Full third-party administration services for claims management on behalf of insurers and brokers, including case handling, MI and reporting.
- Out-of-Hours Claims Handling 24/7, 365-days-a-year claims handling services available outside standard business hours, delivered as a standalone service or part of FNOL support.
- Distribution Technology (E-Trading) E-trading platform and distribution technology enabling brokers and partners to access, configure and trade Coplus insurance products electronically.
- Brokerplus Platform Rapid go-to-market product development platform enabling quick design and launch of ancillary insurance products, reportedly cutting development time from design to launch to around three months. Motorplus Limited trades as both Coplus and Brokerplus.
Quantifiable outcome
- Training time reduced from 25 days to 10 days through agile training model
- +5 more outcomes
Companies that use Coplus
Customer profileNamed customers5 records
Segments3 records
Ideal customer profiles2 records
Coplus technology and API
TechnologyTechnology focussed Yes
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
AI capability4 records
Feature4 records
Coplus partnerships and signals
Strategic signalPartnerships
Six partnerships are on record, tiered core, key and standard.
- Allianz Legal Protection (ALP)coreAllianz Legal Protection, a trading name of Allianz Insurance plc (one of the largest general insurers in the UK), underwrites a full range of legal expenses products for Coplus including motor, family, landlord, and commercial legal expenses lines. This is a multi-year strategic arrangement supporting Coplus's continued growth in the legal expenses market where Coplus has operated for over 30 years.
- CollinsoncoreCollinson, a global travel, insurance and assistance solutions provider, underwrites Coplus's comprehensive assistance product range through its UK PRA authorised insurance entity. Products include Excess Protection, Home Emergency, Key Cover, and Breakdown Assistance. The partnership combines Coplus's distribution relationships with Collinson's underwriting capabilities and expertise in customer experience.
- GoComparekeyGoCompare selected Coplus and Your Space Distribution Technology for ancillary insurance distribution. Coplus also partnered with GoCompare to launch free excess protection for home insurance customers. This is a significant distribution channel bringing Coplus products to a large consumer audience through the comparison website.
- Adrian FluxkeyCoplus has been the outsourced claims partner for Adrian Flux for over 8 years, trusted to represent the Flux brand in motor claims handling. Coplus has specifically focused on removing complexity in the motor claims customer journey to give a simple First Call Resolution process.
- Somerset Bridge (GoSkippy)standardGoSkippy, a consumer brand from Somerset Bridge focused on motor insurance for private car, van, and bike owners, added Coplus's Accidental Death and Personal Accident (ADPA) product to their portfolio in 2020.
- TempcoverstandardTempcover partnered with Coplus to seek to reduce the price of temporary car insurance by integrating Coplus's ancillary motor insurance products into Tempcover's offering.
Scale indicators4 records
Recent moves6 records
Expansion highlights5 records
Coplus competitors and assessment
Company assessmentDirect peers
- Davies Group: UK-headquartered claims solutions and insurance services provider offering TPA, claims handling, and adjusting across motor and specialty lines. Comparable to Coplus on outsourced claims handling, TPA, and technology-enabled FNOL services.
- DAS UK Group: UK legal expenses insurer and claims handler owned by ERGO. Directly comparable to Coplus on legal expenses product manufacturing and claims administration for motor, family, and commercial legal protection lines distributed via brokers.
- QuestGates: UK third-party claims administrator offering motor, liability, and specialist claims handling for insurers and brokers. Comparable to Coplus's claims services and TPA business line serving insurers, brokers, and fleet operators.
- Arc Legal Assistance: UK specialist legal expenses insurer and assistance provider, distributing through brokers and schemes. Highly comparable to Coplus on legal expenses and ancillary protection products marketed via the broker channel.
- ARAG UK: Provider of legal expenses insurance and claims services in the UK, including motor legal protection. Closely comparable to Coplus's legal expenses and ancillary product offering sold through broker and intermediary channels.
Regional players
- Markerstudy Group: UK motor insurance and distribution group owning brands including GoSkippy and Somerset Bridge. Comparable to Coplus as a UK motor insurance partner that both sells ancillary cover and outsources claims services, including direct partnerships with Coplus.
Emerging players
- First Central Group: UK motor insurer and MGA with a focus on niche motor segments and ancillary distribution. Adjacent peer sharing the UK motor value chain and ancillary product attach model that Coplus serves.
Broad incumbents
- Crawford & Company: Global claims management and TPA provider with established UK operations. Overlaps with Coplus on motor claims handling, TPA, and fleet claims services, though at a much larger scale and broader line-of-business scope.
- Sedgwick: Global claims management and loss adjusting firm with significant UK operations. Competes with Coplus on motor claims handling, TPA, and FNOL services as a larger, multi-line incumbent with broader geographic reach.
Others
- BGL Insurance (compare the market / LesFurets.com): UK price-comparison group behind compare the market. Adjacent peer: an aggregator distribution channel for ancillary insurance products analogous to GoCompare, which is one of Coplus's key distribution partners.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat6 records
Key risks6 records
Key highlights6 records
Customer concentration
Coplus social profiles
Digital presenceCoplus compliance and trust
Trust signalCompliance2 records
Coplus financial estimates
Financial estimateRevenue estimate
Valuation estimate
Coplus leadership team
Management profileNumber of profiles
Profiles2 records
Coplus funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Coplus M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Coplus
What does Coplus do?
Coplus designs, manufactures and distributes a portfolio of ancillary insurance products across motor, legal and property lines, underwritten through partnerships with Allianz Legal Protection and Collinson. The company also provides end-to-end claims handling services — including First Notification of Loss (FNOL), small claims handling, third-party administration (TPA) and 24/7 out-of-hours claims — to insurance brokers, insurers and fleet operators. Distribution is delivered via direct broker schemes, the Brokerplus e-trading platform, price comparison websites and affinity schemes, with claims management powered by a proprietary Claims Management System introduced in 2016.
Is Coplus a public or private company?
Coplus is a private company. It is classified as corporate owned and is currently operating.
When was Coplus founded?
Coplus was founded in 1991. It employs 101 to 250 people.
Where is Coplus based?
Coplus is headquartered in Norwich, United Kingdom, in the Europe region.
How does Coplus make money?
Three revenue lines are on record. Ancillary Insurance Product Manufacturing is the primary driver. The others are claims Handling and TPA Services and distribution Technology (Brokerplus).
Who are Coplus's main competitors?
Direct peers on record are Davies Group, DAS UK Group, QuestGates, Arc Legal Assistance and ARAG UK. Markerstudy Group is listed as a regional player. First Central Group is listed as an emerging player. Broad incumbents are Crawford & Company and Sedgwick. BGL Insurance (compare the market / LesFurets.com) is listed as an others.
Does Coplus have an API?
No public API is recorded for Coplus.
What industry is Coplus in?
Coplus's product category is Ancillary Insurance & Claims Management. Its primary akta.pro industry code is BPAAAFAA, Insurance Claims Intake & FNOL Support. Its NAICS code is 5242 and its SIC code is 6411.