Koam Merchant Service

What Koam Merchant Service does

Koam Merchant Service, Inc. is a privately-held, dual-category provider operating from a single headquarters at 45-07 162nd St, 2nd Fl, Flushing, NY, founded in 2014 and sized at 1–10 employees. Its primary offering is credit card and merchant payment processing for small and medium businesses — branded "Smart Merchant Systems" — built on First Data Merchant Services LLC (Fiserv) and Elavon processing infrastructure, with Wells Fargo Bank, N.A. and U.S. Bank, N.A. acting as the acquiring member banks responsible for settlement and fund disbursement. The second line of business is K-TROLLEY, a premium lithium-battery-powered golf cart distributed under the K-Trolley Mobility sub-brand, complemented by a 47-item proprietary genuine parts catalog (KMS301 model) and an in-house professional repair service at $60/hour (minimum $20, parts additional).

The company's go-to-market is sales-led and phone-driven, targeting small businesses primarily within the US Northeast tri-state area (NY, NJ, CT). It pitches a "Fee Free" Cash Discount / Dual Pricing program designed to eliminate or substantially reduce merchant card processing fees, alongside value-adds such as next-day funding, free terminal rental, free receipt paper supplies, and 24/7 technical support. The merchant services operation is governed by a 3-year minimum contract term with early termination liability and PCI DSS compliance obligations carried by the merchant. The K-TROLLEY line is sold via a dedicated sales line and supported by a Flushing service center for parts and repairs.

The customer base is heavily skewed to Korean-American SMBs in the New York metro, evidenced by approximately 18 named logos spanning food & beverage (Bayside Milk, Gunbae, JYJ, Sansoo, Song, UMD), fashion/retail (Aritaum, Artisan, Dashing, Element), media (Korea Times, Radio Seoul), logistics (Hanjin), hospitality (Hotel), and personal care/wellness (Pureen, Wellzen). Enterprise-class relationships (Hanjin, Korea Times, Radio Seoul, Hotel) sit alongside larger concentrations of small restaurant and retail merchants. The company generates revenue through four streams: transaction-based processing fees from card volume, K-TROLLEY hardware sales, genuine parts sales, and hourly repair labor. Pricing on merchant services is not publicly disclosed and is delivered via fee-analysis consultation.

Name

Koam Merchant Service

Legal name

Koam Merchant Service, Inc.

Website

https://koamcard.com

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

Koam Merchant Service is a US-based dual-line provider offering credit card merchant processing under the Smart Merchant Systems brand and K-TROLLEY lithium battery golf carts under K-Trolley Mobility, serving primarily Korean-American small and medium businesses in the New York tri-state area through Fiserv/Elavon-backed processing infrastructure and a single Flushing service center.

Ownership category

akta.pro rank

Product category

Payment Processing Services

NAICS

Merchant Wholesalers, Durable Goods (423)

akta.pro primary industry

Card-Present Acquirers (Retail & POS Focus) (FSAMABAC)

akta.pro secondary industries

Merchant Acquiring & Card Processing (PSPs) (CRAFALAB), Cards Operations (Issuing/Acquiring Support, Disputes & Chargebacks) (FSABALAC)

Keywords

• Credit card processing
• Merchant services
• POS terminal solutions
• Payment processing
• Electric golf carts

Headquarters

HQ city

Flushing

HQ country

United States

HQ region

North America

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Marketing or Sales, Operations, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Card Processing Services: Transaction-based credit card processing fees charged to merchants. Includes Cash Discount program and standard merchant processing through major payment networks (Visa, MasterCard, etc.)
2. K-TROLLEY Golf Cart Sales: Sales of premium K-TROLLEY lithium battery-powered golf carts to businesses and consumers, including bulk orders and custom configurations
3. Genuine Parts & Accessories: Sale of 47 proprietary replacement parts for the K-TROLLEY KMS301 model, including batteries, controllers, motors, wheels, and electronic components
4. Repair & Service: Professional engineer repair services for K-TROLLEY products, billed at $60/hour with $20 minimum plus parts cost

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Koam Merchant Service provides credit card processing and merchant services to businesses across NY, NJ, and CT, supported by payment-network partnerships with First Data/Fiserv and Elavon and featuring Free Terminal Placement and Cash Discount programs that allow merchants to offset or eliminate processing fees. The company additionally operates a K-TROLLEY retail and service center in Flushing, NY, selling premium electric lithium-battery golf carts (with optional street-legal LSV configuration), supplying genuine parts for all golf-cart brands, and providing same-day repair service.

Product overview

Koam Merchant Service operates as a dual-category merchant solutions provider offering two distinct core product lines: (1) a Credit Card Processing Service providing payment processing with fee reduction programs, next-day funding, and complimentary equipment, and (2) a K-TROLLEY Premium Golf Cart line marketed under the K-Trolley Mobility brand, supported by a dedicated genuine parts catalog and professional repair services. The payment processing service and golf cart product lines operate as separate offerings under the unified Koam Merchant Service company brand, serving business customers primarily in the New York/New Jersey area.

Differentiator

Problem solved

Functional benefit

Brands

• K-TROLLEY: Premium golf cart product line featuring lithium battery technology, designed for business and personal mobility. The K-TROLLEY KMS301 model includes electric golf carts with advanced battery systems.
• Smart Merchant Systems

Products and services

• Credit Card Processing for Merchants Credit and debit card processing for merchants across NY, NJ, and CT, leveraging First Data/Fiserv and Elavon networks with PCI-DSS compliant Clover, Poynt, Verifone, and PAX terminals; merchants can offset or eliminate processing fees through Cash Discount programs and receive terminals with no upfront cost via Free Terminal Placement.
• K-TROLLEY Premium Electric Golf Carts Premium electric golf carts featuring lithium-battery technology, sold at the Flushing, NY service center and available with an optional street-legal LSV (low-speed vehicle) configuration for on-road use.
• Genuine Parts and Accessories Retail sale of genuine parts and accessories for K-TROLLEY and other golf-cart brands, supplied from the Flushing, NY service center.
• Golf Cart Service and Repair In-house service-center repair and maintenance for K-TROLLEY and other golf-cart brands, including same-day repair service, operated from the Flushing, NY location.

Quantifiable outcome

• 0% Hidden Fees
• +3 more outcomes

Named customers19 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Four partnerships are on record, tiered core.

• First Data Merchant Services LLC (Fiserv)coreTechnology or IntegrationPrimary payment processing technology provider for card transaction data transmission, merchant approval data management, settlement reporting, and terminal/POS hardware/software maintenance.
• Elavon, Inc.coreTechnology or IntegrationCard transaction processor and technology partner providing processing infrastructure, network connectivity, and terminal management services.
• Wells Fargo Bank, N.A.coreTechnology or IntegrationMember bank providing merchant account settlement services, fund disbursement guarantee, and compliance with Visa/MasterCard network regulations.
• U.S. Bank N.A.coreTechnology or IntegrationMember bank providing merchant account settlement services and fund disbursement guarantee under payment network regulations.

Scale indicators3 records

Recent moves5 records

Expansion highlights4 records

Direct peers

• Toast: Toast is a restaurant-focused POS and payments platform that, like Koam, targets F&B SMBs in dense metro markets with bundled hardware, software, and processing — overlapping directly with Koam's Gunbae, Bayside Milk, Sansoo, and similar F&B merchants.
• Stripe Terminal: Stripe Terminal offers developer-friendly in-person card-present payments and POS hardware, competing with Koam's traditional SMB ISO model by targeting digitally-native merchants with modern software-first onboarding.
• National Processing: National Processing is a U.S. ISO offering merchant accounts, POS, and cash-discount programs to SMBs — the closest direct analog to Koam's ISO-plus-Cash-Discount bundle and SMB sales-led motion.
• Stax Payments: Stax is a subscription-based payment processor that resells processing on top of bank/ISO rails, addressing the same 'transparent fee' SMB pain point that Koam's Cash Discount program targets — same ISO-style business model and SMB segment.
• PaymentCloud: PaymentCloud is an ISO-style merchant services provider targeting SMBs with specialized high-risk and standard card-present programs, operating on a similar sales-led, relationship-driven model as Koam with comparable pricing flexibility.
• E-Z-GO (Textron): E-Z-GO, owned by Textron, is a leading manufacturer of golf carts and utility vehicles including lithium-ion models — directly competing with the K-TROLLEY KMS301 in the same commercial and personal mobility category.
• Square (Block): Block's Square is the dominant SMB card-present payment processor and POS provider in the U.S. — directly competing with Koam's merchant services offering for the same retail, restaurant, and beauty SMB customers with transparent flat-rate pricing.
• Yamaha Golf Cars: Yamaha Golf Cars manufactures gas- and electric-powered golf carts including lithium-battery models, competing head-to-head with K-TROLLEY for the premium lithium-battery segment Koam is targeting.
• Club Car: Club Car (a Platinum Equity portfolio company) is one of the three major U.S. golf cart OEMs and competes directly with Koam's K-TROLLEY line for commercial, hospitality, and personal-mobility golf cart buyers.

Broad incumbents

• Clover (Fiserv): Clover is the SMB POS/payments platform from Fiserv — Koam's underlying technology partner — and competes with Koam by selling directly to the same retail and restaurant SMBs while also powering Koam's terminal offerings.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/getzeropercentage

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Koam Merchant Service