Health Haus

What Health Haus does

Health Haus is a specialist healthcare communications agency headquartered in Paddington, Sydney, Australia, operating exclusively in the domestic market as part of The Haus group of communications agencies and as the exclusive Australian affiliate of Ketchum, a global communications firm. Founded around 2010 and operating with a team of fewer than 10 specialists, the agency delivers integrated communications services across strategy and creative, medical education, social and digital, content production, media relations, and influencer engagement. Its client base spans pharmaceutical companies (Pfizer, Allergan, MSD), consumer health brands (Dyson, ProVital, Physer), and healthcare nonprofits (National Breast Cancer Foundation, National Return of Unwanted Medicines).

The agency's underlying capability stack is service-based rather than technology-based, with no proprietary platform disclosed. Health Haus cultivates earned media relationships across pharmacy, medical, news, health, and lifestyle media over a multi-year period, and produces branded content assets such as Pharmacy Business Insights (PBI) for Pfizer's pharmacist stakeholder engagement and campaign-specific websites including excessivesweatinghelp.com.au for hyperhidrosis awareness. Campaign execution combines earned, owned, and paid media channels with KOL and influencer engagement, including celebrity ambassadors such as Jane Flemming.

Health Haus generates revenue through professional services engagements structured as project-based fees and retainer contracts negotiated directly with client marketing and communications decision-makers in the pharmaceutical, consumer health, and nonprofit sectors. Pricing is not publicly disclosed. The firm's go-to-market is enterprise field sales to healthcare brand decision-makers in Australia, leveraging the brand credibility and international network backing of its Ketchum affiliation and The Haus parent group.

Name

Health Haus

Legal name

Health Haus

Website

https://healthhaus.net.au

Company type

Private

Founded year

2010

Operating status

Operating

Headcount range

1–10 employees

Short description

Health Haus is a Sydney-based specialist healthcare communications agency serving pharmaceutical, consumer health, and nonprofit clients in Australia with integrated strategy, media relations, content, and influencer engagement services, operating as the exclusive Australian affiliate of Ketchum within The Haus group.

Ownership category

akta.pro rank

Product category

Healthcare Communications and PR

NAICS

Advertising, Public Relations, and Related Services (5418)

SIC

Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Healthcare & Life Sciences PR (MPAAADAD)

Keywords

• Healthcare communications
• Medical education
• Pharmaceutical PR
• Media relations
• Influencer engagement

Headquarters

HQ city

North Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D

Revenue model

1. Healthcare Communications Services: Health Haus generates revenue through professional agency services including strategy and creative, medical education, social and digital, content production, media relations, and influencer engagement for healthcare and pharmaceutical clients. Revenue is derived from project-based and retainer engagements with healthcare brands.

Go-to-market motion1 record

Distribution channels1 record

Marketing channels5 records

Core offering

Health Haus is a specialist healthcare communications agency that provides integrated services spanning strategy and creative, medical education, social and digital, content production, media relations, and influencer engagement to healthcare brands. The agency serves pharmaceutical companies, medical device firms, consumer health brands, and healthcare nonprofits through project-based and retainer engagements, delivering campaigns that combine earned, owned, and paid media channels.

Product overview

Health Haus is a specialist healthcare communications agency offering an integrated suite of services across strategy and creative, medical education, social and digital, content production, media relations, and influencer engagement. The agency combines deep understanding of the prescription and consumer healthcare space with full-service creative capabilities. Key branded offerings include Pharmacy Business Insights (PBI), an educational platform for pharmacists, and campaign-specific websites like excessivesweatinghelp.com.au. Health Haus operates as part of The Haus and serves as the exclusive Australian affiliate of Ketchum.

Differentiator

Problem solved

Functional benefit

Products and services

• Strategy and Creative Communications strategy development and creative execution services for healthcare brands to solve business challenges and achieve real business results.
• Medical Education
• Social and Digital
• Content
• Media Relations
• Influencer Engagement
• Pharmacy Business Insights (PBI) An educational platform bringing together KOL commentary across subjects relating to the future of the pharmacy profession, originally a quarterly magazine that evolved into workshop events, a website, and online content designed to support the pharmacy profession.
• excessivesweatinghelp.com.au Content hub for hyperhidrosis sufferers designed to reflect positive end benefits of treatment, including a GP clinic finder and educational blog.

Quantifiable outcome

• Over 93 million earned media impressions and 31,000 website visitors for National Return of Unwanted Medicines campaign, resulting in 10% increase in medicines returned to pharmacy.
• +2 more outcomes

Named customers9 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Two partnerships are on record, tiered core.

• KetchumcoreStrategic or Co-development PartnerHealth Haus is the exclusive Australian affiliate of Ketchum, a global communications firm. This affiliation provides Health Haus with access to Ketchum's international network, resources, and global healthcare communications expertise, while Health Haus serves as Ketchum's exclusive representative in the Australian market.
• The HauscoreStrategic or Co-development PartnerHealth Haus is part of The Haus, a group of communications agencies. The Haus provides strategic grouping and shared resources across its agency portfolio, which includes Health Haus as a specialist healthcare communications entity.

Scale indicators1 record

Recent moves5 records

Expansion highlights4 records

Broad incumbents

• Edelman: Global PR firm with a dedicated health practice and Australian offices, competing for the same enterprise pharma and healthcare communications briefs as Health Haus but as part of a much broader communications portfolio.
• Ogilvy Health: Global healthcare marketing and communications network with Australian operations, offering integrated creative, medical education and PR across pharma and consumer health — overlaps with Health Haus's full-service healthcare communications offering but at much greater scale.
• Havas Health & You: Global health and wellness communications network with Australian operations (formerly Havas Just Health), offering integrated creative, media and PR for healthcare clients comparable to Health Haus's integrated model.
• FleishmanHillard: Global public relations and communications agency with a healthcare practice and Australian presence, competing for pharma and consumer health communications mandates that Health Haus also targets.
• BCW (Burson Cohn & Wolfe): Global communications agency with a dedicated health practice (formerly Burson-Marsteller) and Australian operations, offering healthcare PR, public affairs and medical education services that overlap with Health Haus's portfolio.
• Porter Novelli: Global communications agency with a strong health practice and Australian operations, competing for pharma, biotech and public health communications briefs in the same enterprise segment as Health Haus.

Direct peers

• WE Communications: Global health-focused communications agency with operations in Australia and a deep healthcare/life-sciences practice serving pharma, biotech and consumer health clients — directly comparable to Health Haus's specialist healthcare communications positioning.
• VIVA! Communications: Australian healthcare-specialist public relations and communications agency serving pharma, medical device and consumer health clients — a domestic peer with similar specialist boutique positioning.
• Palin Communications: Australian healthcare and medical-technology specialist communications agency serving pharma, medtech and patient advocacy clients. Closest domestic peer in terms of healthcare-specialist boutique positioning.

Others

• Ketchum: Global communications firm of which Health Haus is the exclusive Australian affiliate. Provides international network resources and methodology to Health Haus while operating as a strategic ecosystem partner rather than a direct competitor in-market.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights5 records

Customer concentration

• Facebookfacebook.com/thehausgroup
• LinkedInlinkedin.com/company/health-haus-communications-pty-ltd

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Health Haus