Machine Vision Services
Machine Vision Services is an independent, brand-agnostic field service firm that provides maintenance, optimization, and remote support for industrial machine vision and web monitoring systems across the US and internationally.
- Company typePrivate
- Founded2019
- HeadquartersOconto Falls, United States
- Headcount1–10
- GTM typeB2B
- OfferingServices
What Machine Vision Services does
Machine Vision Services, Inc. (MVS) is an independent industrial engineering firm that provides maintenance, optimization, and advisory services for machine vision systems, with particular emphasis on web monitoring and inspection systems used in industrial manufacturing. Founded by Dustin Gillum and headquartered in Oconto Falls, Wisconsin, the company differentiates itself from OEM service organizations by working across all vision system brands, allowing it to offer vendor-neutral recommendations. Its service portfolio spans consultation, pre-engineering, on-site service visits, and 24-hour phone and VPN remote support, with technicians traveling throughout the United States and internationally to customer sites.
The company's underlying technology is service-oriented rather than product-oriented: it optimizes vision system performance by calibration of lighting, camera settings, camera positions, and computer settings, and it maintains currency with the latest vendor software and hardware. The core product is "Vision System Service and Maintenance," with "System Optimization Services" offered as an add-on module. The company holds no patents, trademarks, certifications, or proprietary software assets.
MVS operates a sales-led, professional services business model. Revenue is generated through on-site service engagements, consultation and pre-engineering projects, and a recurring 24-hour phone/VPN support subscription stream. Pricing is customized and not publicly disclosed; service packages are structured as multi-year contracts. The go-to-market motion is direct field engagement with industrial manufacturers requiring machine vision and web monitoring maintenance. The company is founder-owned, has 1-10 employees, has not raised external capital, and has no disclosed parent company, partnerships, or acquisition history.
Machine Vision Services firmographics
Firmographics- Name
- Machine Vision Services
- Legal name
- Machine Vision Services, Inc.
- Website
- https://machinevisionservices.com
- Company type
- Private
- Founded year
- 2019
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- Machine Vision Services is an independent, brand-agnostic field service firm that provides maintenance, optimization, and remote support for industrial machine vision and web monitoring systems across the US and internationally.
- Ownership category
- akta.pro rank
Machine Vision Services industry classification
Industry- Product category
- Industrial Machine Vision Services
- NAICS
- Electronic and Precision Equipment Repair and Maintenance (8112), Other Measuring and Controlling Device Manufacturing (334519)
- SIC
- Industrial Instruments For Measurement, Display, And Control (3823), Optical Instruments & Lenses (3827), Services-Computer Integrated Systems Design (7373)
- akta.pro primary industry
- Machine Vision & Industrial Imaging Systems (IMAHAHAE)
- akta.pro secondary industries
- Industrial Quality Inspection & Metrology (Machine Vision) (IMAIAMAF), Industrial Vision & Quality Inspection (HDAAAEAG)
Keywords
Where Machine Vision Services is headquartered
LocationHeadquarters
- HQ city
- Oconto Falls
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Machine Vision Services business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Technology or R&D
Revenue model
- On-Site Service Revenue: The company generates revenue through providing on-site service visits for machine vision systems maintenance, optimization, and troubleshooting. Services include system evaluation, lighting optimization, camera settings adjustment, camera positioning, and computer settings calibration to maximize system performance.
- Consultation and Pre-Engineering Services: Revenue from advisory consultation and pre-engineering services to help customers assess and plan improvements for their vision systems before implementation.
- 24-Hour Phone and VPN Support: Recurring support revenue from round-the-clock phone and remote VPN support services for customers needing immediate troubleshooting assistance.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Other | Multi-year contract | Custom service packages tailored to customer requirements |
Go-to-market motion1 record
Distribution channels1 record
Marketing channels2 records
Machine Vision Services product offering
Product offeringCore offering
Machine Vision Services, Inc. is an independent industrial engineering service provider that delivers on-site service, consultation, and pre-engineering support for machine vision and web monitoring inspection systems across all major brands. The company optimizes lighting, camera settings, camera positioning, and computer settings to maximize system performance, and supplements field service with 24-hour phone and VPN-based remote support.
Product overview
Machine Vision Services offers a unified service portfolio centered on vision system maintenance, optimization, and support. The core offering is Vision System Service and Maintenance, which encompasses consultation, pre-engineering, and on-site service for all vision system brands. An add-on module, System Optimization Services, extends this by fine-tuning lighting, camera settings, positions, and computer configurations to maximize system performance. The company also provides 24-hour phone and VPN remote support as part of its service package.
Differentiator
Problem solved
Functional benefit
Products and services
- Vision System Service and Maintenance Independent field service for machine vision and web monitoring inspection systems covering all major brands, including comprehensive system evaluation, troubleshooting, maintenance, and on-site repair.
- Consultation and Pre-Engineering Services Advisory consultation and pre-engineering engagements that help industrial customers assess, plan, and design improvements to their existing or planned vision systems.
- 24-Hour Phone and VPN Support Round-the-clock phone support and remote VPN troubleshooting for industrial customers running machine vision and web monitoring systems.
Companies that use Machine Vision Services
Customer profileSegments1 record
Ideal customer profiles1 record
Machine Vision Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Machine Vision Services partnerships and signals
Strategic signalScale indicators1 record
Recent moves4 records
Expansion highlights4 records
Machine Vision Services competitors and assessment
Company assessmentBroad incumbents
- SICK AG: SICK is a global manufacturer of sensors and machine vision systems for industrial automation, with comprehensive service offerings. Their factory service teams compete with MVS for vision system maintenance contracts in manufacturing and logistics.
- ISRA VISION (part of Atlas Copco): ISRA VISION, now part of Atlas Copco, specializes in machine vision for surface inspection, web monitoring, and quality control — directly overlapping MVS's web monitoring and inspection systems focus area. Their service organization competes for industrial vision maintenance contracts.
- Basler AG: Basler is a leading industrial camera and machine vision component manufacturer serving factory automation, with their own service and integration support network. MVS services Basler-based systems among others, making Basler both a technology dependency and a competitor for service revenue.
- Cognex Corporation: Cognex is the largest independent machine vision systems manufacturer globally, offering hardware, software, and service. While MVS services third-party systems including Cognex products, Cognex's own service organization competes directly for the same maintenance and optimization budgets at end customers.
- Keyence Corporation: Keyence is a major manufacturer of machine vision systems, sensors, and measurement instruments with a direct-sales service model. Their in-house support teams compete with independent service providers like MVS for post-installation optimization and troubleshooting work.
- Teledyne FLIR: Teledyne FLIR manufactures thermal imaging and machine vision cameras used in industrial inspection. Their service network overlaps with MVS's independent service value proposition for installed FLIR-based vision systems.
- Matrox Imaging: Matrox Imaging provides machine vision software, hardware, and integration support. Their services team competes with independent integrators like MVS for vision system deployment and optimization projects in industrial inspection applications.
Direct peers
- Cyth Systems: Cyth Systems is an independent system integrator specializing in machine vision, industrial automation, and robotic inspection solutions. Like MVS, they deliver custom integration, optimization, and field services to manufacturers across multiple vision system platforms.
- JMP Engineering: JMP Engineering is an industrial automation and machine vision system integrator serving manufacturers across North America. They compete with MVS for vision system design, integration, and ongoing service contracts.
- Compumation: Compumation is a machine vision and automation integration company delivering turnkey inspection and quality control systems. Their integration and support services overlap directly with MVS's industrial vision service offering.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat3 records
Key risks6 records
Key highlights6 records
Customer concentration
Machine Vision Services social profiles
Digital presenceMachine Vision Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Machine Vision Services leadership team
Management profileNumber of profiles
Profiles1 record
Machine Vision Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Machine Vision Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Machine Vision Services
What does Machine Vision Services do?
Machine Vision Services, Inc. is an independent industrial engineering service provider that delivers on-site service, consultation, and pre-engineering support for machine vision and web monitoring inspection systems across all major brands. The company optimizes lighting, camera settings, camera positioning, and computer settings to maximize system performance, and supplements field service with 24-hour phone and VPN-based remote support.
Is Machine Vision Services a public or private company?
Machine Vision Services is a private company. It is classified as founder individual operated bootstrapped and is currently operating.
When was Machine Vision Services founded?
Machine Vision Services was founded in 2019. It employs 1 to 10 people.
Where is Machine Vision Services based?
Machine Vision Services is headquartered in Oconto Falls, United States, in the North America region.
How does Machine Vision Services make money?
Three revenue lines are on record. On-Site Service Revenue is the primary driver. The others are consultation and Pre-Engineering Services and 24-Hour Phone and VPN Support.
Who are Machine Vision Services's main competitors?
Broad incumbents on record are SICK AG, ISRA VISION (part of Atlas Copco), Basler AG, Cognex Corporation, Keyence Corporation, Teledyne FLIR and Matrox Imaging. Direct peers are Cyth Systems, JMP Engineering and Compumation.
Does Machine Vision Services have an API?
No public API is recorded for Machine Vision Services.
What industry is Machine Vision Services in?
Machine Vision Services's product category is Industrial Machine Vision Services. Its primary akta.pro industry code is IMAHAHAE, Machine Vision & Industrial Imaging Systems, with a secondary code of IMAIAMAF, Industrial Quality Inspection & Metrology (Machine Vision). Its NAICS code is 8112 and its SIC code is 3823.